Technology
More than 910,000 patients at risk after ConnectOnCall health data breach
Data breaches are becoming an alarming trend, and health care incidents stand out for their potentially lifelong consequences. I just reported how a data breach at a physician-led vein center exposed almost half a million people’s data to hackers. And now, another health care data breach has come to light and this one affects even more people. The data breach exposes sensitive personal and medical information belonging to over 910,000 patients through ConnectOnCall, a telehealth platform and after-hours call service owned by Phreesia.
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A medical professional working on a laptop (Kurt “CyberGuy” Knutsson)
What you need to know
Health care software provider Phreesia has revealed that its ConnectOnCall service was hit by a data breach that lasted from Feb. 16 to May 12, 2024. During this time, an unknown hacker gained access to the platform and pulled data from provider-patient communications. ConnectOnCall helps health care providers handle after-hours communication and automate patient call tracking.
Phreesia, which bought ConnectOnCall in October 2023, discovered the breach on May 12 and says it jumped into action right away. The company brought in external cybersecurity pros to lock down the platform and reported the breach to federal law enforcement.
“On May 12, 2024, ConnectOnCall learned of an issue impacting ConnectOnCall and immediately began an investigation and took steps to secure the product and ensure the overall security of its environment,” the company revealed in a press release.
According to a report filed with the U.S. Department of Health and Human Services, the breach impacted 914,138 patients (via Bleeping Computer). The stolen data includes names, phone numbers, medical record numbers, dates of birth and details about health conditions, treatments or prescriptions. In a few cases, Social Security numbers were also compromised.
Phreesia claims its other services, like the patient intake platform, were not affected. The company has since taken ConnectOnCall offline and is working on bringing it back in a more secure setup.
We reached out to ConnectOnCall for a comment but did not hear back by our deadline.
Emergency room sign (Kurt “CyberGuy” Knutsson)
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The risks associated with the ConnectOnCall data breach
The impact of this breach is significant due to the sensitive nature of health care data. Unlike financial breaches, where compromised accounts can be frozen or replaced, health information is permanent and highly sought after on the dark web. Cybercriminals may exploit this data to commit identity theft, including obtaining prescription drugs fraudulently or filing false insurance claims.
Plus, the detailed health information exposed – such as diagnoses, treatments and medications – can be used for targeted phishing attacks. Scammers could exploit victims’ medical histories to create highly convincing schemes, increasing the likelihood of success.
Phreesia has mailed notification letters to all affected individuals for whom health care providers had valid mailing addresses as of Dec. 11, 2024. For those whose Social Security numbers were exposed, the company is offering identity and credit monitoring services.
A doctor writing notes (Kurt “CyberGuy” Knutsson)
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7 ways to keep yourself safe from such data breaches
1) Regularly monitor your financial and medical accounts: Periodically review your medical records and health insurance statements for any unusual or unauthorized activity. This can help you quickly identify and address any discrepancies or fraudulent activities.
Use patient portals provided by health care providers to access your medical records online. These portals often have features that allow you to track your medical history and appointments.
2) Use strong passwords and two-factor authentication (2FA): Create strong, unique passwords for your online accounts, including health care portals. Avoid using easily guessable information like birthdays or common words. Consider using a password manager to generate and store complex passwords.
3) Enable two-factor authentication wherever possible: 2FA adds an extra layer of security by requiring a second form of verification, such as a text message code or authentication app, in addition to your password.
4) Don’t fall for phishing scams; use strong antivirus software: Be mindful of the information you share online and with whom you share it. Avoid providing sensitive personal information, such as Social Security numbers or medical details, unless absolutely necessary. Verify the legitimacy of any requests for personal information. Scammers often pose as health care providers or insurance companies to trick you into revealing sensitive data by asking you to click on links in emails or messages.
The best way to safeguard yourself from malicious links is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android and iOS devices.
5) Use identity theft protection services: Consider enrolling in identity theft protection services that monitor your personal information and alert you to potential threats. These services can help you detect and respond to identity theft more quickly. Some identity theft protection services also offer insurance and assistance with recovering from identity theft, providing additional peace of mind. See my tips and best picks on how to protect yourself from identity theft.
6) Freeze your credit: A credit freeze prevents anyone from opening new credit accounts in your name without your authorization, reducing the risk of identity theft. Contact the major credit bureaus (Experian, Equifax and TransUnion) to request a credit freeze. This is often free and can be temporarily lifted when you need to apply for credit.
7) Remove your personal data from the internet: After being part of a data breach, it’s crucial to minimize your online presence to reduce the risk of future scams. Consider using a personal data removal service that can help you delete your information from various websites and data brokers. This can greatly diminish the chances of your data being used maliciously. Check out my top picks for data removal services here.
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Kurt’s key takeaway
The ConnectOnCall health data breach highlights the critical need for robust cybersecurity measures within the health care sector, where the stakes are often much higher than in other industries. With over 910,000 patients affected, this incident shows the serious risks posed by cyberattacks on health care platforms. Sensitive data like medical records and Social Security numbers are permanent and can be misused for identity theft and fraud. If you were impacted, stay vigilant by monitoring your accounts, enabling fraud alerts and considering identity theft protection services.
Do you think health care providers should face stricter regulations for protecting sensitive patient information? Let us know by writing us at Cyberguy.com/Contact.
For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.
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Technology
Defense secretary Pete Hegseth designates Anthropic a supply chain risk
This week, Anthropic delivered a master class in arrogance and betrayal as well as a textbook case of how not to do business with the United States Government or the Pentagon.
Our position has never wavered and will never waver: the Department of War must have full, unrestricted access to Anthropic’s models for every LAWFUL purpose in defense of the Republic.
Instead, @AnthropicAI and its CEO @DarioAmodei, have chosen duplicity. Cloaked in the sanctimonious rhetoric of “effective altruism,” they have attempted to strong-arm the United States military into submission – a cowardly act of corporate virtue-signaling that places Silicon Valley ideology above American lives.
The Terms of Service of Anthropic’s defective altruism will never outweigh the safety, the readiness, or the lives of American troops on the battlefield.
Their true objective is unmistakable: to seize veto power over the operational decisions of the United States military. That is unacceptable.
As President Trump stated on Truth Social, the Commander-in-Chief and the American people alone will determine the destiny of our armed forces, not unelected tech executives.
Anthropic’s stance is fundamentally incompatible with American principles. Their relationship with the United States Armed Forces and the Federal Government has therefore been permanently altered.
In conjunction with the President’s directive for the Federal Government to cease all use of Anthropic’s technology, I am directing the Department of War to designate Anthropic a Supply-Chain Risk to National Security. Effective immediately, no contractor, supplier, or partner that does business with the United States military may conduct any commercial activity with Anthropic. Anthropic will continue to provide the Department of War its services for a period of no more than six months to allow for a seamless transition to a better and more patriotic service.
America’s warfighters will never be held hostage by the ideological whims of Big Tech. This decision is final.
Technology
What Trump’s ‘ratepayer protection pledge’ means for you
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When you open a chatbot, stream a show or back up photos to the cloud, you are tapping into a vast network of data centers. These facilities power artificial intelligence, search engines and online services we use every day. Now there is a growing debate over who should pay for the electricity those data centers consume.
During President Trump’s State of the Union address this week, he introduced a new initiative called the “ratepayer protection pledge” to shift AI-driven electricity costs away from consumers. The core idea is simple.
Tech companies that run energy-intensive AI data centers should cover the cost of the extra electricity they require rather than passing those costs on to everyday customers through higher utility rates.
It sounds simple. The hard part is what happens next.
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At the State of the Union address Feb. 24, 2026, President Trump unveiled the “ratepayer protection pledge” aimed at shielding consumers from rising electricity costs tied to AI data centers. (Nathan Posner/Anadolu via Getty Images)
Why AI is driving a surge in electricity demand
AI systems require enormous computing power. That computing power requires enormous electricity. Today’s data centers can consume as much power as a small city. As AI tools expand across business, healthcare, finance and consumer apps, energy demand has risen sharply in certain regions.
Utilities have warned that the current grid in many parts of the country was not built for this level of concentrated demand. Upgrading substations, transmission lines and generation capacity costs money. Traditionally, those costs can influence rates paid by homes and small businesses. That is where the pledge comes in.
What the ratepayer protection pledge is designed to do
Under the ratepayer protection pledge, large technology companies would:
- Cover the full cost of additional electricity tied to their data centers
- Build their own on-site power generation to reduce strain on the public grid
Supporters say this approach separates residential energy costs from large-scale AI expansion. In other words, your household bill should not rise simply because a new AI data center opens nearby. So far, Anthropic is the clearest public backer. CyberGuy reached out to Anthropic for a comment on its role in the pledge. A company spokesperson referred us to a tweet from Anthropic Head of External Affairs Sarah Heck.
“American families shouldn’t pick up the tab for AI,” Heck wrote in a post on X. “In support of the White House ratepayer protection pledge, Anthropic has committed to covering 100% of electricity price increases that consumers face from our data centers.”
That makes Anthropic one of the first major AI companies to publicly state it will absorb consumer electricity price increases tied to its data center operations. Other major firms may be close behind. The White House reportedly plans to host Microsoft, Meta and Anthropic in early March to discuss formalizing a broader deal, though attendance and final terms have not been confirmed publicly.
Microsoft also expressed support for the initiative.
“The ratepayer protection pledge is an important step,” Brad Smith, Microsoft vice chair and president, said in a statement to CyberGuy. “We appreciate the administration’s work to ensure that data centers don’t contribute to higher electricity prices for consumers.”
Industry groups also point to companies such as Google and utilities including Duke Energy and Georgia Power as making consumer-focused commitments tied to data center growth. However, enforcement mechanisms and long-term regulatory details remain unclear.
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The White House plans talks with Microsoft, Meta and Anthropic about shifting AI energy costs away from consumers. (Eli Hiller/For The Washington Post via Getty Images)
How this could change the economics of AI
AI infrastructure is already one of the most expensive technology buildouts in history. Companies are investing billions in chips, servers and real estate. If firms must also finance dedicated power plants or pay premium rates for grid upgrades, the cost of running AI systems increases further. That could lead to:
- Slower expansion in some markets
- Greater investment in renewable energy and storage
- More partnerships between tech firms and utilities
Energy strategy may become just as important as computing strategy. For consumers, this shift signals that electricity is now a central part of the AI conversation. AI is no longer only about software. It is also about infrastructure.
The bigger consumer tech picture
AI is becoming embedded in smartphones, search engines, office software and home devices. As adoption grows, so does the hidden infrastructure supporting it. Energy is now part of the conversation around everyday technology. Every AI-generated image, voice command or cloud backup depends on a power-hungry network of servers.
By asking companies to account more directly for their electricity use, policymakers are acknowledging a new reality. The digital world runs on very physical resources. For you, that shift could mean more transparency. It also raises new questions about sustainability, local impact and long-term costs.
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As AI expansion strains the grid, a new proposal would require tech firms to fund their own power needs. (Sameer Al-Doumy/AFP via Getty Images)
What this means for you
If you are a homeowner or renter, the practical question is simple. Will this protect my electric bill? In theory, separating data center energy costs from residential rates could reduce the risk of price spikes tied to AI growth. If companies fund their own generation or grid upgrades, utilities may have less reason to spread those costs among all customers.
That said, utility pricing is complex. It depends on state regulators, long-term planning and local energy markets.
Here is what you can watch for in your area:
- New data center construction announcements
- Utility filings that mention large commercial load growth
- Public service commission decisions on rate adjustments
Even if you rarely use AI tools, your community could feel the effects of a nearby data center. The pledge is intended to keep those large-scale power demands from showing up in your monthly bill.
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Kurt’s key takeaways
The ratepayer protection pledge highlights an important turning point. AI is no longer only about innovation and speed. It is also about energy and accountability. If tech companies truly absorb the cost of their expanding power needs, households may avoid some of the financial strain tied to rapid AI growth. If not, utility bills could become an unexpected front line in the AI era.
As AI tools become part of daily life, how much extra power are you willing to support to keep them running? Let us know by writing to us at Cyberguy.com.
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Copyright 2026 CyberGuy.com. All rights reserved.
Technology
Here’s your first look at Kratos in Amazon’s God of War show
Amazon has slowly been teasing out casting details for its live-action adaptation of God of War, and now we have our first look at the show. It’s a single image but a notable one showing protagonist Kratos and his son Atreus. The characters are played by Ryan Hurst and Callum Vinson, respectively, and they look relatively close to their video game counterparts.
There aren’t a lot of other details about the show just yet, but this is Amazon’s official description:
The God of War series storyline follows father and son Kratos and Atreus as they embark on a journey to spread the ashes of their wife and mother, Faye. Through their adventures, Kratos tries to teach his son to be a better god, while Atreus tries to teach his father how to be a better human.
That sounds a lot like the recent soft reboot of the franchise, which started with 2018’s God of War and continued through Ragnarök in 2022. For the Amazon series, Ronald D. Moore, best-known for his work on For All Mankind and Battlestar Galactica, will serve as showrunner. The rest of the cast includes: Mandy Patinkin (Odin), Ed Skrein (Baldur), Max Parker (Heimdall), Ólafur Darri Ólafsson (Thor), Teresa Palmer (Sif), Alastair Duncan (Mimir), Jeff Gulka (Sindri), and Danny Woodburn (Brok).
While production is underway on the God of War series, there’s no word on when it might start streaming.
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