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Oklahoma's Own In Focus: Hackers Targeting SNAP Benefits, Leaving Families in Financial Bind. Here's How To Protect Your Info

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Oklahoma's Own In Focus: Hackers Targeting SNAP Benefits, Leaving Families in Financial Bind. Here's How To Protect Your Info


SNAP benefits, the state-issued funds that help families buy groceries, are being hacked at an alarming rate, leaving recipients without essential funds just weeks before the holidays.

News On 6’s Lori Fulbright said the theft is not just happening in Oklahoma but across the United States.

“SNAP benefits, that’s the state money that people get. It’s put on a card so they can go buy groceries for their families. But hackers are stealing that money, and so when people go into the store all of a sudden, they realize it’s empty,” Fulbright said.

Security Measures to Protect SNAP Funds

The Oklahoma Department of Human Services (DHS) is urging SNAP recipients to take steps to secure their accounts and prevent further theft.

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  1. “They have an app. You can go to that app, lock your card when you’re not using it, unlock it when you need to use it again to protect your money,” Fulbright explained.

DHS is also advising SNAP users to create more complex passwords to make it harder for hackers to steal their information.

  1. “And they’re also saying people’s passwords are too simple easy for hackers to steal, so they’re encouraging people to do lot harder passwords,” Fulbright said.

Significant Consequences for Families and Taxpayers

The SNAP benefits theft is not only causing distress for families who rely on the funds, but it’s also costing taxpayers millions of dollars as the state works to refill the stolen cards.

  1. “It’s kind of the same advice all of us should be using for our credit cards, but these SNAP benefits is happening all over the US, but especially in Oklahoma, and it’s really creating a bind for these families,” Fulbright said.

With the holidays approaching, the timing of the theft is particularly devastating for those affected.

  1. “And here we are two weeks before Christmas, and some of them are saying they went in to swipe it. There’s no money on it,” Fulbright added.

The issue highlights the need for stronger security measures to protect government-issued funds and support the families who rely on them.

Impacting Families Before Christmas

Tulsa Mom Says Stolen SNAP Benefits Threaten Her Family’s Christmas

A Tulsa mother says stolen SNAP benefits have left her struggling to provide for her two daughters, casting uncertainty over their holiday celebrations.

Jessica Shaw, a single mom with two girls ages six and 11, says she relies on SNAP for 80% of her monthly groceries. Her troubles began when her benefits card was declined during a trip to buy snacks.

“I went to pay, and it said declined. And I’m like, what?” Shaw said. “I called, and it said zero balance on the benefit day that I’m supposed to receive them. So I was like, what the heck is going on?”

Shaw says she was devastated to learn her benefits had been stolen. When she visited the Oklahoma Department of Human Services to report the theft, she encountered others in the same situation.

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“She’s like, ‘Well, they got you too.’ And I’m like, ‘They who?’ And she’s like, ‘They stole your SNAP benefit.’” Shaw recalled.

The theft has left Shaw worried she won’t be able to celebrate Christmas with her daughters.

“So I won’t be able to afford Christmas dinner. I won’t be able to afford a Christmas ham. I won’t be able to really support my kids in their homeschooling the way that they need,” Shaw said.

DHS reports a dramatic rise in stolen SNAP benefits in recent months and says it takes around 10 days to restore funds. Shaw hopes the issue is resolved in time to give her daughters a holiday celebration.

FROM 10/8/2024: Oklahoma Mom Among Thousands Whose SNAP Benefits Have Been Stolen

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Other Ways To Prevent Fraud and Protect Your Information

Here are some fraud prevention tips recommended by the Department of Human Services (DHS):

Choose a Strong PIN

  1. Avoid easy-to-guess PINs like “1234” or your birth year.
  2. Create a unique combination that only you can remember.

Keep Your Information Private

  1. Never share your PIN or card details with anyone.

Inspect for Skimming Devices

  1. Before swiping your card, check for skimming devices at ATMs or card readers.
  2. If something looks suspicious or tampered with, avoid using it.

Use Card Lock Features

  1. Download your card provider’s app to manage your account securely.
  2. Lock your card before and after every use to prevent unauthorized transactions.

Amy Roberts of DHS explains the benefits of card management apps:

“There are so many benefits—you can check the balance, see transactions immediately, and lock your card, which is really, really important. When you lock that card, none of the transactions can go through.”





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PSO shares safety, preparedness tips for Oklahoma Severe Weather Awareness Week

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PSO shares safety, preparedness tips for Oklahoma Severe Weather Awareness Week


As Oklahoma Severe Weather Awareness Week continues, Public Service Company of Oklahoma is urging customers to take steps now to stay safe and prepared as the threat of spring storms returns.

In a news release dated March 5, 2026, PSO said it is monitoring the potential for severe weather across its service area this week.

The company said severe thunderstorms, large hail, high winds and isolated tornadoes could cause power outages.

PSO said crews are ready to restore power “safely and quickly” if outages occur.

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The utility encouraged customers to review storm preparedness tips, including what to do if the lights go out; download the company’s mobile app to stay connected and report outages; sign up for outage alerts and email updates; and review power line safety.

“We’re always monitoring weather conditions and preparing our system to handle whatever Oklahoma’s spring might bring,” said Dwayne Apple, PSO vice president of distribution operations. “Now is a great time to review your emergency plans, check your supplies, and make sure your loved ones and neighbors are ready too.”

PSO said it prepares for severe weather year-round by trimming trees near power lines, upgrading equipment and installing smart technology intended to help reduce outages and improve response times.

The company also said it recently held a comprehensive storm drill to prepare employees for the unique challenges of Oklahoma’s weather.

PSO said the exercise included real-time response activities such as weather forecasting, resource management and restoration planning, aimed at ensuring the company can respond safely and quickly when storms strike.

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Oklahoma audit says OTA operated unchecked for decades; lawmakers seek reforms

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Oklahoma audit says OTA operated unchecked for decades; lawmakers seek reforms


A new investigative audit of the Oklahoma Turnpike Authority is fueling renewed calls at the state Capitol for lawmakers to rein in an agency the state auditor says has operated “unrestrained and unchecked” for nearly 80 years.

The state auditor and inspector said the problems highlighted in the audit can only be solved by amending legislation.

Among the issues cited: “handpicked contractors naming their own prices,” according to the report’s findings.

The reaction is also coming from Pike Off OTA President Amy Cerato, who said she is filing two lawsuits against the OTA over the Southern Extension project, which she said would level more than 70 homes. “The Legislature has no excuse not to bring this up in session,” Cerato said.

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Cerato said the larger issue is a lack of accountability in state law. “My problem is that we don’t have a state law to hold anybody accountable so they could say too bad too sad and keep going on for the next 70 years,” she said.

The state auditor said it is up to the Legislature to make changes.

State Sen. Mary Boren, a Democrat representing District 16, said she is willing to “continue to empower Oklahomans to hold their government accountable.”

Boren also warned about the potential cost to drivers if the agency remains unchecked. “The way it could be going, people could be paying $200 bucks a month to get to work on a toll road,” Boren said.

State Sen. Shane Jett, a Republican representing District 17, said the audit reflects a broader issue in state government. “There is a rampant problem of state agencies that have more sway and more influence on the legislative process than the taxpayers who are footing the bill,” Jett said.

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Boren and Jett both voted yes on a bill authored by Lisa Standridge that would eliminate the transfer of property to a state agency taken by eminent domain.

Still, the lawmakers said change will not begin until some candidates serving on committees are voted out.

Jett urged people to run for office, pointing to upcoming filing dates. “If you are sick and tired of people representing state agencies or industries instead of taxpayers, well the filing deadline is April 1, 2, and 3. Run for office,” Jett said.

Boren echoed concerns about whose interests are being represented. “We have people that are there to stick up for Oklahomans, and we have people that are there to stick up for the people making a lot of money off of Oklahomans,” she said.

The state auditor said the audit took so long because of a backlog of investigative audits with 25% fewer employees.

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The audit covers the last four years out of the last 79.

The OTA released a statement after the audit findings were revealed Wednesday.

“The Oklahoma Turnpike Authority would like to thank the State Auditor and Inspector’s office for their in-depth, extensive work on this first-of-its-kind investigative audit of the Authority. During the past three years, the auditor’s office has been inquisitive and intentional, learning as much about the OTA as possible to allow them to complete this investigative audit. While OTA has an annual financial audit conducted by an independent, nationally recognized firm, we were glad to collaborate with the State Auditor’s office for its examination of whether OTA complies with state law. OTA is pleased to have this independent confirmation that the agency follows all state statutes and there is no evidence of non-compliance with Oklahoma law. OTA will review the audit in more detail, and it is committed to considering how and where we can strengthen our policies and improve the documentation of our procedures and internal controls.”

ADDRESSING ENGINEERING CONTRACT SELECTION

“Even with the breadth and scale of construction programs like ACCESS Oklahoma, which is the largest reinvestment and expansion project in OTA’s history, we have been deliberate about keeping OTA staffing levels relatively flat. Instead, the Authority uses professional services contracts to procure engineering and construction management services through one of two lawful solicitation methods as allowed by Oklahoma Title 69-1708.2. OTA may use a project-specific solicitation focused on that individual project. OTA also may use an on-demand solicitation for specific types of professional services. This lawful and intentional administrative choice helps OTA keep construction costs at a minimum, manage changing project details, staffing capacity, and timing while still relying on a competitive, qualifications-based selection process. The method selected depends on project maturity, scope, and operational efficiency. It’s important to note that these contractors are selected by an internal review committee. This committee does not include the executive director, which was mistakenly stated Wednesday and incorrectly reflected in the audit report. As a matter of policy, that does not happen. We have policies and procedures in place to ensure that all work approved by OTA staff has been completed on time and on budget and to the highest standards of safety. We remain focused and committed on safely operating and maintaining Oklahoma’s turnpike system while responsibly managing infrastructure investments.”

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The Spring adds immersive walkthrough to annual Encounter Hope gala in Sand Springs, Oklahoma

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The Spring adds immersive walkthrough to annual Encounter Hope gala in Sand Springs, Oklahoma


A Tulsa-based nonprofit is adding an immersive, walkthrough experience to its annual fundraising gala, aiming to give attendees a closer look at what survivors of domestic violence and human trafficking face — and how support services can help.

The Spring, which provides services to people impacted by domestic violence and human trafficking, will feature the walkthrough as part of Encounter Hope, its annual gala set for April 9 at the Arvest Convention Center.

The experience is designed to guide guests through the story of an abuse survivor across four stages of interaction with The Spring: the inciting incident, the crisis call, time at the emergency crisis shelter, and moving into safety.

“The idea is really to put you in the shoes of the people that we serve every day,” Allison Wells,

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The Spring’s events and environments coordinator, said. “It’s easy to throw out stats about violence and trafficking in Oklahoma, throw out our service numbers each year, but these are really peoples’ lives. We want to put our attendees in the mindset of one person, one story. What would you do if you were facing this?”

After the walkthrough, attendees will have the opportunity to assemble move-in kits for The Spring’s shelter guests and write personal notes of encouragement.

The program portion of the evening will include a panel discussion hosted by Karen Larsen, an Emmy Award-winning journalist who anchored Tulsa’s Channel 2 for almost 30 years.

“Tulsa is an incredibly charitable city, and we know that these kinds of gala events aren’t rare here,” Leslie Clingenpeel, The Spring’s CEO, said. “Our goal is to go beyond the model of these fundraising-only type events. More than anything, we want people to understand what we do, to know that we’re here, to know what our frontline advocates are doing every single day. Domestic violence and trafficking are hard to look away from once you’re aware of them. We want to build that awareness to the people of this city.”

Individual tickets and table packages are available for purchase.

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Attendees are encouraged to register before April 1 because space is limited.

More details and purchasing information are available at www.thespringok.org/encounterhope.

The Spring is a Tulsa-based nonprofit offering services to those affected by domestic violence, sexual assault, stalking, and human trafficking.

The organization provides emergency crisis shelter, transitional living, and non-residential services.

More information is available at www.thespringok.org.

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