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Tracking a Single Day at the National Domestic Violence Hotline

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Tracking a Single Day at the National Domestic Violence Hotline

They call from work, to avoid being overheard, or from home before someone returns.

They reach out because they have decided to leave or need to ask a stranger if they should.

9:01 a.m.

I’m at my wit’s end.

2:14 p.m.

He stalks me outside of work.

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3:56 p.m.

I just wanted to know that I’m not crazy.

To listen to the National Domestic Violence Hotline is to witness how a confluence of stressors — high prices, a lack of affordable housing, easy access to firearms and drugs, the ubiquity of technology — can leave a person vulnerable to another’s cruelty and manipulation.

Spikes in calls often align with highly publicized events: natural disasters, recession, quarantine during the height of the coronavirus pandemic, a celebrity’s acknowledgment of being a survivor of domestic abuse.

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But in recent years, staff at the hotline said more of the spikes could be traced in part to crucial court rulings, as people press for answers about the impact of the decisions or how they have factored into the violence they have experienced at home.

Already, the number of calls that mention forced unprotected sex or a partner sabotaging birth control — as by puncturing condoms or hiding pills — have nearly doubled in the first year since the Supreme Court eliminated the constitutional right to an abortion, according to an analysis of calls and surveys done by the hotline. And calls mentioning firearms rose 40 percent after an appeals court in New Orleans last February struck down a federal law blocking people subject to a domestic violence protection order from owning a gun.

Staff members had been focused on the outcomes of two cases resting with the nation’s highest court, involving gun access and the availability of a commonly used abortion pill. On Friday, the Supreme Court reversed the appeals court ruling, saying that the government may prohibit people subject to restraining orders from having guns.

But even before the courts took up the gun case, the hotline, understaffed and underfunded, struggled to keep pace with an escalating number of calls over the years. The legal battles have underscored the pervasiveness of domestic violence and the strains on existing support for survivors.

Isadora Kosofsky for The New York Times

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“That makes me sad that we need lives to be in jeopardy for this to become a national conversation around domestic violence, because it shouldn’t take a Supreme Court case,” said Katie Ray-Jones, the chief executive of the hotline.

To capture a snapshot of the experiences of domestic violence survivors, The New York Times observed some of the calls and messages the hotline received in one day. The Times agreed to only disclose certain nonidentifying details and limited excerpts from the conversations to protect the safety of those who consented to speaking with a reporter present.

Over 24 hours, the hotline received 2,002 incoming calls and messages and answered 1,348. Transcripts of calls to 1-800-799-7233 and website chats, observed with the consent of the caller, have been condensed to ensure anonymity.

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0 incoming calls and messages

9:01 AM

Latina, 51, California

I just need to get away. I need to find myself. I’m scared.

You have the power to make that decision. It can be very difficult to know if you want someone to get involved.

You’re being very brave and strong by reaching out.

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9:29 AM

A father seeking help for his daughter in New York

It just drove me crazy. She called me on a daily basis crying. I’m starting to cry here. It was just hard for me to see what she was dealing with.

He does have access to a firearm. His father has a handgun.

I would encourage you to validate any feeling she has.

9:58

Woman in a relationship, 52

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Is there a way to document physical abuse without involving the police

I want to document it for a restraining order but if I call the police to file a report I’m afraid they will stop by and my husband will hurt me when they leave.

10:09 AM

Young Black woman, the South

Maybe if I sit here and hold my baby, he’ll stop hitting me. He didn’t.

I still sometimes have dreams of that night — hearing the glass shatter and seeing stars

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Youre being very empathetic. We are shaped by others, oftentimes, and we are shaped by our experiences, but it is our responsibility to heal.

10:51 AM

White woman, 30s, New England

I’m feeling really confused about it. I don’t know if I’m being abused.

This is a judgment-free space. And we will never pressure you to make any decision.

I feel like I am representing every woman who has ever hurt him when he sees me, but then I wonder if this is gaslighting, which I didn’t think I would ever fall for.

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Is this gaslighting? Is this why I feel like I have no idea what is real and what isn’t?

Congress approved creation of a national hotline dedicated to domestic violence in 1994, including it in the landmark Violence Against Women Act. Founded two years later in Texas, the hotline now receives as many as 3,000 calls and messages a day. Everyone is kept anonymous, with the only formal record describing basic demographic and circumstantial categories, often leaving other details unclear.

They are typically women, but their ages, ethnicities and locations vary, as do the circumstances of their relationships. In a single day, those contacting the hotline included a 51-year-old Latina in California; an Asian mother, 38; and a white woman asking how to quietly document her partner’s physical abuse.

Sometimes it is a question of finding housing during a nationwide shortage or seeking protection after leaving. Other times, it is about wrestling with the emotional contradictions of still having love for someone who makes you feel alone.

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Working under pseudonyms remotely or at its headquarters in Austin, Texas, staff respondents spend as much as an hour at a time on calls and messages sent through a digital chat that arrive from across the country, at any time of day.

They pose sensitive but probing questions to uncover how a relationship has spiraled into deceit or danger, before connecting the survivor to support nearby. Many of the 158 staff respondents are women and survivors themselves.

Isadora Kosofsky for The New York Times

They cannot directly offer legal or medical advice, but give encouragement or recommendations.

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On a recent morning, a young Black woman from the South called in, describing the relationship she had recently escaped: “I still sometimes have dreams of that night — hearing the glass shatter and seeing stars.”

Around the same time, another woman wrote from New England, expressing uncertainty. “Is this gaslighting? Is this why I feel like I have no idea what is real and what isn’t?”

0 incoming calls and messages

11:10 AM

Woman, 30s, Michigan

Does he have any tracking devices on your vehicle?

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If he does have access to the weapon, that can increase the lethality a lot.

1:19 PM

Woman, 50s, Seattle

I don’t feel like myself anymore.

You have to realize it’s not you. What you’re feeling is very real.

I got pushed out of the way. Things got thrown against the room to me.

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It just changed my whole reality, like, am I like that? But I know I’m not.

What you’re feeling is very real. You don’t have to stay there.

Everything is replaceable except your life.

1:40 PM

Woman, 40s, Alabama

I don’t trust him, but he seems to be so hurt when I bring up these trust stuff.

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I feel if I don’t send pictures, he will just go to another person for them.

The rise in calls reflects an increased willingness to confront domestic violence, as survivors have publicly shared their experiences and lawmakers have moved to improve support.

It also reflects a deeper understanding of what abuse can be: monitoring someone through their devices, keeping a person financially dependent, twisting emotions to isolate someone from their loved ones.

“Domestic violence is very complex, and I felt like at different stages in my life, the people around me kept trying to simplify it,” said Jose Tobias, 29, who has worked at the hotline for nearly two years. A soft-spoken Mexican immigrant who once enrolled in Catholic seminary, he turned to the hotline in part to more directly counter what he sees as the weaponization of faith and other, more nebulous, forms of abuse.

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“It’s never the same, so the solution is never the same,” he added.

“Getting deep into my faith — I saw a big overlap between abuse and spiritual abuse,” said Jose Tobias, a hotline employee.

Isadora Kosofsky for The New York Times

Conversations at the hotline take on a new urgency once a caller confirms an instance of strangulation or the presence of a weapon. Research shows that millions of women have been threatened with a gun by an intimate partner.

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“If he does have access to the weapon, that can increase the lethality a lot,” Mr. Tobias told one woman, who was unsure whether her former partner had access to a gun.

To a tearful father, who recounted how his daughter’s abuser had access to a gun and already had physically assaulted her, he outlined the heightened risk: “We’ve seen this person weaponize his body. We could see him take it” further.

Isadora Kosofsky for The New York Times

And while gun rights groups highlight the experiences of survivors who arm themselves as a means of self-defense and their constitutional right to own a firearm, many domestic violence groups say the presence of a gun exacerbates the psychological trauma of being threatened with one.

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If the Supreme Court had upheld the ruling by the appeals court, it would have rolled back a federal law that makes it a felony to possess a gun while under a domestic violence order.

In the three states covered by the Fifth Circuit Court of Appeals, the increase in calls mentioning a firearm was even more significant after the lower court ruling, the hotline said: 47 percent in Texas, 59 percent in Mississippi and 63 percent in Louisiana. And given how difficult it can be to ensure that any person subject to an order no longer has access to a gun, domestic violence groups fear losing a crucial means of ensuring the safety of survivors.

“One way or another, the survivors are going to be affected — it’s just about to what extent,” Mr. Tobias said.

0 incoming calls and messages

2:14 PM

Woman, 20s, California

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He stalks me outside of work.

Do you carry a copy of your protection order wherever you go?

He was punching me in the stomach when I was pregnant.

2:28 PM

White woman, 40s, California

I’m looking for housing that is not a shelter.

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Does he know where you are right now?

Focus on your safety. It can feel overwhelming.

3:36 PM

Asian mother, California

Today he discussed with me and used bad words and told me get out.

Now I don’t have income.

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3:56 PM

Woman, North Carolina

I feel like I’m losing myself because I’m not that kind of person.

It does more damage than the physical. I’m so disappointed in myself.

Find out who you are as an individual. Find out what your powers are.

I just feel really lost and confused.

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Look at the strength you found to get out. You’re a survivor.

The next step is up to you.

Staff members have also struggled with a swiftly moving landscape on abortion laws, as reports of forced acts like unprotected sex have flooded their lines and as the prospect of further limits on abortion access and reproductive care looms.

In an analysis of nearly 3,500 responses to a survey conducted last fall, the hotline found that nearly a quarter of respondents were pressured into becoming pregnant, 20 percent were forcibly prevented from using birth control and nearly 10 percent faced threats of violence over seeking an abortion.

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And even as the Supreme Court last week maintained access to a commonly used abortion pill, it did not weigh in on the merits of medication abortion or rule out the possibility of other challenges. On the day of the ruling, hotline employees said calls mentioning interference in reproductive health increased about 75 percent from what had been a daily average of about seven calls this month.

“Thank goodness that I was able to have an abortion because my life — I would not be sitting here,” said Hannah Tucker, 33, an employee with a shock of green hair and an array of colorful tattoos, adding: “I can’t fathom being attached to that person.”

The outcome of the two cases does not eliminate the financial and physical barriers that ensure a person stays in an abusive relationship. It will not change ingrained cultural and societal stigma about leaving, or the fact that certain communities are already more at risk.

And the hotline has only the resources to answer about 53 percent of its calls and messages. Ms. Jones and other staff estimated that it would take at least $20 million a year to fully staff the hotline.

Hannah Tucker, who answers digital messages at the hotline, had an abortion after an abusive relationship. “I can’t fathom being attached to that person,” she said.

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Josie Slawik, who began working to support domestic violence survivors after she arrived at an El Paso shelter, was there when the hotline took its first call in 1996.

Isadora Kosofsky for The New York Times

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“Domestic violence does not discriminate,” said Josie Slawik, 74. “Domestic violence affects everybody — no matter what race you are, how much money you have, you don’t have, it happens.”

She still remembers what it felt like in 1978, as she fled, her rib broken and two young daughters in tow, to a shelter in El Paso. With a warm personality, bright red curls and gold eye shadow shimmering around her eyes, she was there when the hotline took its first call in 1996.

Like others, she said she still had the capacity to be moved by hope and by horror.

“He was punching me in the stomach when I was pregnant,” a woman told her by phone. She soon hung up, saying she needed to return to work.

Ms. Slawik paused, removing her headset.

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“I’m going to take a reset — that was hard for me,” Ms. Slawik said, her voice soft. “This movement has come a long way, but we have a ways to go.”

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Three more people charged with damaging Reflecting Pool after Trump’s multimillion-dollar restoration | CNN Politics

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Three more people charged with damaging Reflecting Pool after Trump’s multimillion-dollar restoration | CNN Politics

Three more people have been criminally charged with destruction of property at the Lincoln Memorial Reflecting Pool.

Officers say they detained Cameron Thiers, Sophie Dennison-Gibby and Justin Carreno one Saturday afternoon in June and described in court documents witnessing them peeling and removing pieces of blue paint from the Reflecting Pool.

One officer “witnessed Carreno reach down into the reflecting pool and pull up a piece of the blue paint,” according to the court documents.

The officer who detained Dennison-Gibby “found 1 additional piece of the reflecting pool liner” in her purse, the documents said.

All three incidents were recorded on the officers’ body worn cameras, they said in the court documents.

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Several “partnering law enforcement agencies assigned to the Reflecting Pool” working with US Park Police were involved in detaining the two men and one woman — including officers from Texas, Oklahoma, Montana and California.

One of the officers said in court documents that Thiers “admitted to removing a piece of blue sealant from the Reflecting Pool and still had it in his hand when I made contact with him.”

The three defendants were arraigned in court Wednesday and pleaded not guilty to the misdemeanor charges of destruction of property with a value less than $1,000. The judge ordered them to stay away from the Reflecting Pool.

Lawyers for Thiers and Dennison-Gibby declined to comment. CNN has reached out to Carreno’s attorney.

If found guilty of destruction of property, the defendants could be fined up to $1,000 and face a maximum of 180 days behind bars.

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The New York Times first reported that three additional people had been charged with damaging the Reflecting Pool.

President Donald Trump has repeatedly claimed that vandals caused major damage to the pool by gashing the lining after his administration spent more than $14 million on renovations, though he has not provided evidence to support that claim. The officers who charged Carreno, Thiers and Dennison-Gibby did not accuse them of gashing the lining.

Former Olympic canoeist David Hearn was indicted by a grand jury in Washington, DC, last week for allegedly damaging the Reflecting Pool. Hearn — unlike Carreno, Thiers and Dennison-Gibby – was charged with destruction of property with a value of more than $1,000 which carries a maximum penalty of 10 years in prison, if convicted. He is set to be arraigned in court Thursday.

Crews began draining the Reflecting Pool over the weekend to make repairs, according to Interior Secretary Doug Burgum, for the second time in three months.

The move comes after weeks of problems – algae blooms, green-hued water, a chipping bottom and the administration’s allegations of vandalism – that have plagued the iconic landmark, making its woes the subject of national interest.

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Supreme Court financial disclosures reveal how their books add to their income

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Supreme Court financial disclosures reveal how their books add to their income

Supreme Court Justice Amy Coney Barrett speaks at the Reagan Library on Sept. 9, 2025, in Simi Valley, Calif. Barrett discussed and signed copies of her new book, Listening to the Law: Reflections on the Court and Constitution.

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Even as the Supreme Court was handing down one legal thunderbolt after another last week, the justices were quietly releasing their annual financial reports. Justice Samuel Alito was the only sitting justice to request an extension, which he has done for 15 years. The disclosures do not give a complete account of the justices’ total income and wealth, but they give insights into their concertgoing, guest professorships and even their involvement in youth sports.

In addition to their salaries, much of the justices’ reported income came from their book deals. Justice Ketanji Brown Jackson led the pack earning more than $1.1 million last year for a total of roughly $4 million since her memoir, Lovely One, was published in 2024.

Justices Sonia Sotomayor, Neil Gorsuch, Amy Coney Barrett and retired Justice Anthony Kennedy also reported income from published books. Earnings from their books ranged from $849,000 for Barrett, to $300,000 for Gorsuch and $88,000 for Sotomayor, whose books include her 2013 autobiography and five children’s books. Justice Clarence Thomas, who previously earned $1.5 million for his 2007 memoir, listed no publisher payments last year, and Justice Brett Kavanaugh, one of 13 co-authors of a 2016 legal treatise, also received no payments last year. Kavanaugh is said to be working on a memoir but he listed no payments for the anticipated book. Alito does have a book coming out in the fall, but with his financial report still outstanding, there is no data on how much he was paid for the work in 2025.

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The only two sitting justices who have not written books are Chief Justice John Roberts and Justice Elena Kagan.

Many justices also earned income from teaching at law schools. Roberts reported income from New England Law, located in Boston, and Gorsuch reported teaching income from George Mason University in Virginia. Thomas taught classes at Catholic University in Washington, D.C., and Barrett and Kavanaugh taught at Notre Dame Law School. Barrett graduated from the school and began teaching there 23 years ago; Kavanaugh has family connections to Notre Dame.

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Manhattan Building’s Columns Buckled Beneath New Addition, Images Show

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Manhattan Building’s Columns Buckled Beneath New Addition, Images Show

At least two structural columns buckled and failed in a 37-story office tower in Midtown Manhattan on Tuesday, prompting evacuations of nearby streets and buildings. While city officials asserted that the tower was in no danger of collapsing completely, outside engineers said further failures in the structure could not be ruled out.

A pair of columns that failed completely were part of the tower’s existing structure. A New York Times review of images and videos from inside the building has found that several floors were added atop these columns.

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City officials said in a news conference on Tuesday that the building was continuing to move, while they simultaneously assured the city that the building would not suffer “total collapse.” “The way this building is constructed, it’s a steel-frame building,” John Esposito, a chief in the Fire Department in New York, said at the afternoon news conference. “So, it would not be a total collapse. It would be more of a localized collapse.” Still, he said, “that remains our concern, that it’s moved.”

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Engineers said that the movement itself was cause for concern. In a properly designed steel building, they said, loads should redistribute quickly to surviving structural supports if columns failed.

Joe DiPompeo, a former president of the Structural Engineering Institute at the American Society of Civil Engineers, said that if the structure had been overloaded, he would expect any movement “to happen very quickly,” rather than gradually.

“Generally when a column buckles, it’s a sudden failure,” Mr. DiPompeo said. He said that a full collapse remained unlikely given the redundancies built into the building codes.

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Engineers often refer to the most dangerous possibility as a progressive collapse, a process in which structures near the initial failure become overstressed and also fail, potentially bringing down the building if the sequence continues. While unlikely, it cannot be ruled out, Mr. DiPompeo said.

Footage recorded from inside the building shows at least two structural columns appear to have failed completely, Mr. DiPompeo said. Other nonstructural, interior walls — or at least the metal “studs” that were in place to hold them up — also appear to have deformed.

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“The only way that really happens is if the floor above them dropped. It looks like the floor above could have dropped a foot or two, which is obviously not a good situation,” Mr. DiPompeo said.

@fernando40tiktok.commarc via Storyful

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The 37-story building is in the process of being converted from office space into residential units. Four new floors and a large vertical portion were added onto the existing building in recent months. The vertical portion consists of a stack of over a dozen new floors cantilevered out over the existing building below.

Engineers said that there was nothing inherently wrong with adding residential floors or the cantilevered section above the columns that failed, as long as the original structure and the modifications had properly accounted for the added weight and wind loads.

“The cantilever alone doesn’t change anything,” Mr. DiPompeo said, but it does put additional load on the columns underneath — a factor that should have been reflected in the design.

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Nathan Berman, managing principal and founder of MetroLoft, the developer overseeing the conversion, said on Tuesday that “this incident is nothing more than a typical construction mishap.”

He said two columns near the northwest corner of the tower had bent under the weight of additions to the building above, most likely because those columns had not been properly reinforced, though he said an investigation would determine the cause. The rest of the columns, he said, “picked up the weight.” He estimated the affected floors above the failed columns had sagged by a maximum of four inches.

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Mr. Berman said that he expected the problems to be fixed and the project to be completed with, at most, a slight delay.

On Tuesday evening, installation of temporary shoring was set to begin shortly, in order to help stabilize the 20th and 21st floors of the building.

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