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Even with glitches, planning your next trip with AI is making me rethink travel

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Even with glitches, planning your next trip with AI is making me rethink travel

With vacation planning, most people fall into two camps: those who love planning and those who hate it.

Artificial intelligence tools like GuideGeek, developed by Matador Network and accessible via Meta’s Messenger app, offer a glimpse into a future where vacation planning is as simple as sending a text.

Yet, as we lean into this new era, it’s clear that these amazingly powerful tools come with their own set of quirks.

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Man walking through airport with passport in his hand (Kurt “CyberGuy” Knutsson)

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AI travel ‘hallucinations’ can derail a trip

Take, for instance, the phenomenon known as “AI hallucinations.” These occur when the AI, attempting to fill gaps in its knowledge, invents answers. A classic example unfolded when an AI-powered assistant was asked about travel details for “Crete Freeze” instead of “Crete, Greece”. Instead of clarifying the query, the AI crafted a detailed story about a non-existent ice cream parlor in Pittsburgh. While creative, such responses aren’t particularly useful when you’re trying to plan an actual trip.

A couple on vacation (Kurt “CyberGuy” Knutsson)

MORE: 5 GREAT TIPS FOR PLANNING YOUR NEXT TRAVEL GETAWAY

When tiny missed details turn into big trouble

This isn’t an isolated incident. Across the travel industry, AI tools have mistakenly concocted false job histories and even non-existent travel destinations. This tendency can lead to significant travel planning errors, such as suggesting routes that don’t exist or accommodations that are the stuff of fiction.

Why does this happen? AI systems, particularly those based on generative models, strive to provide answers for every query. In doing so, they sometimes create plausible but incorrect information. While these errors are often corrected quickly, they highlight an important aspect of using AI in travel planning: verification is key.

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Family at the beach (Kurt “CyberGuy” Knutsson)

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Embracing the new AI travel planning experiment

Matador Network has taken steps to mitigate these errors by introducing stringent checks and balances for GuideGeek. They’ve reduced the occurrence of hallucinations significantly, from a startling 14% down to a more manageable 2%. They achieved this by enhancing the AI’s training and integrating real-time data from reliable sources like Skyscanner and Expedia.

Despite these improvements, the responsibility ultimately falls on the travel planner to double-check all AI-generated plans. When using AI tools like GuideGeek, it’s prudent to verify the details of your itinerary as you would with a travel agent. Check flight schedules, hotel bookings and travel routes against trusted sources.

A family at the beach (Kurt “CyberGuy” Knutsson)

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Verify any travel plans, whether from AI or a human expert

Incorporating AI into travel planning requires a balanced approach. While these tools can efficiently handle vast amounts of data and provide quick responses, their current propensity for errors cannot be overlooked. People should approach AI-generated travel plans with a healthy dose of both excitement and skepticism, reviewing and confirming details to avoid potential pitfalls.

WHAT IS ARTIFICIAL INTELLIGENCE (AI)?

Dad and daughter at the beach (Kurt “CyberGuy” Knutsson)

AI trip planning can open doors you never knew to knock on

The process of integrating AI into travel planning is undoubtedly exciting, and it promises a more streamlined and accessible future for travelers.

Matador Network CEO Ross Borden points to the benefits of AI travel planning, saying, “We all know that typical experience of booking travel online – you’ve got 30 browser tabs open and a headache. GuideGeek is a travel genius that makes creating detailed travel plans much faster and more personalized. As the AI learns about you, the recommendations get more tailored to your interests and how you travel.”

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I checked AI on one of my favorite Hawaiian destinations for trip-planning ideas known mostly by the locals and deeply entrenched experts. AI was able to identify a really fun area to hike in Kaua’i, along with the little-known secret of how to find parking nearby. I seldom see tourists there, and AI is about to change that. What it didn’t know to tell me is what happens if a common rain shower interrupts the hike, turning the elevated trail into a treacherous trench of mud – something a local or expert may have warned you about.

GuideGeek website (GuideGeek)

MORE: THE BEST TRAVEL GEAR FOR 2024

How to plan travel with AI using GuideGeek

Unlike other travel guides, if you have Instagram, Facebook Messenger or WhatsApp, you do not need to download a separate app to use GuideGeek. All you need to do is go to the main GuideGeek website. In the app you likely have already downloaded, you can either click the link or scan the QR code, which will launch GuideGeek on your designated app.

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GuideGeek screens on Instagram (GuideGeek)

MORE: 5 GREAT TIPS FOR PLANNING YOUR NEXT TRAVEL GETAWAY

Chat with GuideGeek: Your personal, nonhuman AI travel assistant on Instagram

For instance, if you click “Open on Instagram,” GuideGeek will begin a direct message on the Instagram account you have on your device. You can ask any sort of travel question, and it’ll respond with an answer as a message.

The best part is that once you have opened it, you can continue to dialogue with GuideGeek for other areas of your travel needs – just don’t delete the chat window with GuideGeek. Of course, if you do, it is just as easy to restart another message with GuideGeek.

GuideGeek AI on Facebook (GuideGeek)

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MORE: BEST TRAVEL ADAPTERS OF 2024

Planning travel with GuideGeek vs Google

What’s the difference between using GuideGeek instead of googling your questions? Targeted answers, so you’re not digging around many websites for that one piece of travel information you’re looking for. Additionally, the use of the Matador Network is hooking you up with an established online travel publication located in San Francisco with ​​more than 80 million monthly visitors and 16 million social media followers.

Kurt’s key takeaways

With so much travel information online, it can be difficult to parse through all the data. And sometimes, too much information can actually create decision fatigue. Instead of trying to cobble together an itinerary from your neighbors, family, friends and the internet, you can use AI to pull together an exciting trip – just be sure to check each little detail for accuracy before packing your bags.

Have you utilized AI to help start or finish travel planning? If you could have a travel agent available on demand, would you use it? Let us know by writing us at Cyberguy.com/Contact.

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The RAM crunch could kill products and even entire companies, memory exec admits

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The RAM crunch could kill products and even entire companies, memory exec admits

Phison is one of the leading makers of controller chips for SSDs and other flash memory devices — and CEO Pua Khein-Seng has now become a leading voice for just how bad the RAM shortage might get.

Companies may need to cut back their product lines in the second half of 2026, and some companies will even die if they can’t get the components they need, he agreed, in a televised interview with Ningguan Chen of Taiwanese broadcaster Next TV.

While the interview’s entirely in Chinese, friends of The Verge stepped forward to confirm parts of a machine-translated summary that’s been making headlines. They also note, importantly, that it’s the interviewer asking whether companies might shut down or product lines might discontinue. Khein-Seng largely just agreed and clarified that it’ll happen if these companies cannot secure enough RAM.

He also adds that he expects people will start fixing products more often when they break, instead of throwing them in the trash, over the next couple years.

It’s genuinely possible that some companies won’t be able to secure enough RAM. AI data centers are gobbling up the vast majority of the world’s memory supply as part of a global buildout, creating an unprecedented imbalance in supply and demand that’s seen RAM prices triple, quadruple, or even sextuple over the past handful of months. Even Nvidia might skip shipping a gaming GPU for the first time in 30 years. Even Apple may have trouble securing enough RAM now, not to mention memory chips for SSDs, and other vital components.

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The RAM shortage may affect everything that computing touches over the next several years, as only three companies control 93 percent of the entire DRAM market, and while those three companies are building more facilities, they don’t want to build too fast. All three have decided to prioritize profits instead of risking overproduction that could lose them money later.

Tomorrow, February 19th, I’ll have a report on The Verge about how “RAMageddon” will affect you, even if you’d never think to buy a stick of memory yourself.

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5 trendy tech words shaping today’s internet culture

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5 trendy tech words shaping today’s internet culture

NEWYou can now listen to Fox News articles!

If your social media feed feels noisier, stranger or more manipulated than it used to, you’re not alone. The internet runs on its own language now, and those buzzwords quietly shape what you see, what you don’t see and how companies target you. From viral “slop” content to shadowbans and targeted ads, these terms influence how information spreads and how platforms treat your account.

Let’s break down five key phrases so you can understand what’s really happening behind your screen and stay in control of your digital life.

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CLEAN UP YOUR SOCIAL MEDIA FEED AND CUT THE NOISE

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If your social media feed feels louder and more chaotic, algorithm-driven trends like “slop” and shadowbanning may be shaping what you see. (Jan Woitas/picture alliance via Getty Images)

1) Slop

The flood of low-quality content that is taking over your social media feed

“Slop” refers to mass-produced, low-effort digital content, often generated quickly by AI or churned out purely for clicks and engagement. This includes spammy articles, recycled videos, misleading thumbnails and content created without real value.

While slop may seem harmless, it can crowd out reliable information, spread misinformation and overwhelm your feed with noise instead of useful content. Platforms often struggle to control it because slop is designed to game algorithms.

Why this matters:

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  • Low-quality content can drown out trustworthy sources
  • Slop is often designed to manipulate clicks and attention
  • AI-generated misinformation can spread faster than ever
  • Curating your feed helps reduce exposure to low-value content

The good news is you can take back control by curating your feed and cutting the noise. 

2) Burner account

The hidden identity behind anonymous profiles

A burner account is a secondary or anonymous social media account used to hide a person’s real identity. Some people use burner accounts for privacy, while others use them for trolling, harassment, spying or secretly viewing content.

Because burner accounts are difficult to trace, they are often linked to online harassment, fake engagement or manipulation of public conversations. Platforms attempt to detect suspicious behavior, but many burner accounts still slip through the cracks.

Why this matters:

  • Anonymous accounts can spread misinformation or harassment
  • Burners are often used to manipulate comments and engagement
  • They make it harder to verify who is behind the content

Being cautious with unknown accounts protects your safety.

3) Shadowban

When platforms quietly decide what you don’t see

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A shadowban doesn’t only affect creators; it can affect what you see as a user. Platforms sometimes limit the visibility of certain accounts, topics, or types of content without telling you. This means posts may be hidden, pushed lower in your feed or never shown to you at all, even if you follow the account.

This type of filtering is often driven by algorithms designed to reduce spam, harmful content or policy violations, but it can also shape what information reaches you without you realizing it. Over time, this can subtly influence your perception of what’s popular, trending or widely discussed.

Why this matters:

  • You may not see all content from accounts you follow
  • Algorithms quietly filter what appears in your feed
  • Your view of trends and conversations can be shaped
  • Platform controls influence what information reaches you

YOUR PHONE SHARES DATA AT NIGHT: HERE’S HOW TO STOP IT

From burner accounts to clickbait, online buzzwords influence how information spreads and how users are targeted. (Brent Lewin/Bloomberg via Getty Images)

4) Clickbait

Headlines designed to make you click, not inform you

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Clickbait uses exaggerated, misleading or emotionally charged headlines to attract attention and drive clicks. While some clickbait is harmless, it often leads to low-quality or misleading content that doesn’t deliver on its promise.

Clickbait works because it exploits curiosity, fear or surprise, powerful emotional triggers that drive engagement. It’s a core tactic used by low-quality publishers and viral content farms.

Why this matters

  • Clickbait can spread misinformation or distort facts
  • It’s designed to manipulate attention rather than inform
  • Recognizing it helps you avoid low-value content
  • Trustworthy sources focus on clarity, not shock value

5) Targeted ads

Why the internet seems to know what you want

Targeted ads use data about your behavior, searches, location and interests to deliver personalized advertisements. This is why you might see ads related to something you recently searched, clicked or even talked about near your phone.

Advertisers build detailed profiles based on browsing activity, app usage and online behavior to predict what you are most likely to buy or engage with.

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What this does:

  • Shows ads based on your interests and behavior
  • Uses browsing history, location and app activity
  • Builds advertising profiles over time
  • Drives highly personalized marketing

One more thing to know: Targeted advertising relies heavily on data collection. Adjusting privacy settings, limiting ad tracking and regularly reviewing app permissions can reduce how much data advertisers use to profile you.

Pro Tip: Control the data that fuels the system

If targeted ads feel a little too accurate, it’s because data brokers are constantly collecting and selling your information. Beyond adjusting privacy settings, consider removing your personal data from broker sites to shrink the profile advertisers build around you.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.

Stay tuned for more in this series as we decode the internet’s most talked-about terms and answer the top questions we hear from readers like you.

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Think your devices and data are truly protected? Take this quick quiz to see where your digital habits stand. From passwords to Wi-Fi settings, you’ll get a personalized breakdown of what you’re doing right and what needs improvement. Take my Quiz here: Cyberguy.com.

SUPER BOWL SCAMS SURGE IN FEBRUARY AND TARGET YOUR DATA

Understanding digital terms like “slop” and clickbait can help users take back control of their feeds. (Photo by Jakub Porzycki/NurPhoto via Getty Images)

Kurt’s key takeaways

The modern internet runs on more than just technology; it runs on attention, algorithms and influence. Understanding terms like slop, shadowban and targeted ads helps you recognize how platforms shape your experience and how companies compete for your clicks. The more you understand these trends, the easier it becomes to filter noise, protect your privacy and stay in control of what you see online.

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Confused by a trending internet term or want something explained? Let us know by writing to us at Cyberguy.com.

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Mark Zuckerberg is taking the stand as social media goes on trial

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Mark Zuckerberg is taking the stand as social media goes on trial

Lori Schott didn’t care what it took to haul her way from her small town in Eastern Colorado to show up to a Los Angeles courtroom where Meta CEO Mark Zuckerberg is set to testify Wednesday. “I don’t care if I had to hire a pack mule to get me here, I was going to be here,” she told The Verge outside the courthouse Tuesday.

Schott’s daughter Annalee died by suicide at age 18 in 2020, after struggling with body image issues that her mother says were heightened by social media. After her death, Schott found journal entries where Annalee disparaged her own looks and compared herself to other girls’ profiles. “I was so worried about what my child was putting out online, I didn’t realize what she was receiving,” Schott said.

The way that Meta and Google-owned YouTube designed their products — allegedly luring users into a nonstop loop of taps and scrolling — is at the heart of this month’s bellwether social media trial, which sets the stage for thousands of similar lawsuits. The companies have generally denied the claims. Schott and several other self-described survivor parents have made it their mission to be in the courtroom during the several-week trial in downtown LA.

“I was so worried about what my child was putting out online, I didn’t realize what she was receiving.”

Last week, the parents heard from Instagram CEO Adam Mosseri, who used his time to carve a distinction between clinical addiction to social media and what he called “problematic use.” On the stand, Mosseri testified that using Instagram “too much” is a relative thing that can vary person-to-person, and he wouldn’t use the term addiction for using social media up to 16 hours a day. Mosseri explained why Meta had modified a prior ban on image filters that altered users’ appearance, after previously discussing their potential negative mental health effects. While the plaintiff has argued Meta is motivated by profits and engagement at the expense of users’ safety, Mosseri said that the two are aligned. “In general, we should be focused on the protection of minors, but I believe protecting minors over the long run is good for business and for profit,” he said, according to CNBC.

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Several parents camped out overnight in the rain to make sure that they would get spots behind Mosseri while he took the stand. One of them was Julianna Arnold, whose daughter Coco died of fentanyl poisoning at 17 after allegedly meeting a dealer on Instagram she believed had sold her Percocet. The parents wore rain ponchos, played cards, drank coffee, and told stories throughout the night. “Everyone was like, you’re crazy,” she said. “But it didn’t feel like we were crazy, because we were so determined to have survivor parents in the courtroom.”

For Schott, who also stayed overnight to see Mosseri’s testimony, the reality of being in the room quickly became overwhelming. “I really hoped in my heart that it wasn’t as bad as it was,” said Schott, who left the testimony early after hearing the Instagram CEO discuss documents about engagement, profits, and internal research about girls’ mental health. “It is that bad.”

“I want him to see my face, because my face is Anna’s face.”

On Wednesday, Zuckerberg will likely expand on Mosseri’s testimony and explain the company’s choices. While Mosseri is in charge of the product at the center of the trial, Zuckerberg’s role as founder and CEO means that the plaintiff’s lawyers will likely ask him to account for choices they allege harmed young users. Zuckerberg will likely be asked about how and why his company made various design decisions, and research it conducted on user safety. But at least as important as what Zuckerberg will say, for many, is that he’ll get to see their faces. “I’d love to look him in the eye,” Schott says. “I want him to see my face, because my face is Anna’s face.”

Zuckerberg’s testimony will likely be referenced at future trials and legislative hearings. Thousands of social media cases behind this one similarly argue that products like Instagram caused various personal injuries, and that companies should be made to pay damages and change their products to make them safer.

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Arnold isn’t sure whether she’ll get one of the limited, lottery-assigned seats inside the courthouse. Either way, “I want to see a row of survivor parents in the front row. That he has to testify to our faces, to parents of kids that died because of his lack of care and lack of accountability — that’s why it’s really important that we’re here.”

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