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Details from New Mexico's lawsuit against Snap show site failed to act on reports of sextortion

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Details from New Mexico's lawsuit against Snap show site failed to act on reports of sextortion


Snapchat failed to act on “rampant” reports of child grooming, sextortion and other dangers to minors on its platform, according to a newly unredacted complaint against the company filed by New Mexico’s attorney general.

Attorney General Raúl Torrez filed the original complaint on Sept. 4, but internal messages and other details were heavily redacted. Tuesday’s filing unveils internal messages among Snap Inc. employees and executives that provide “further confirmation that Snapchat’s harmful design features create an environment that fosters sextortion, sexual abuse and unwanted contact from adults to minors,” Torrez said in a news release.

For instance, former trust and safety employees complained there was “pushback” from management when they tried to add safety mechanisms, according to the lawsuit. Employees also noted that user reports on grooming and sextortion — persuading a person to send explicit photos online and then threatening to make the images public unless the victim pays money or engages in sexual favors — were falling through the cracks. At one point, an account remained active despite 75 reports against it over mentions of “nudes, minors and extortion.”

Snap said in a statement that its platform was designed “with built-in safety guardrails” and that the company made “deliberate design choices to make it difficult for strangers to discover minors on our service.”

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“We continue to evolve our safety mechanisms and policies, from leveraging advanced technology to detect and block certain activity, to prohibiting friending from suspicious accounts, to working alongside law enforcement and government agencies, among so much more,” the company said.

According to the lawsuit, Snap was well aware, but failed to warn parents, young users and the public that “sextortion was a rampant, ‘massive,’ and ‘incredibly concerning issue’ on Snapchat.”

A November 2022 internal email from a trust and safety employee says Snapchat was getting “around 10,000” user reports of sextortion each month.

“If this is correct, we have an incredibly concerning issue on our hands, in my humble opinion,” the email continues.

Another employee replied that it’s worth noting that the number likely represents a “small fraction of this abuse,” since users may be embarrassed and because sextortion is “not easy to categorize” when trying to report it on the site.

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Torrez filed the lawsuit against Santa Monica, California-based Snap Inc. in state court in Santa Fe. In addition to sexual abuse, the lawsuit claims the company also openly promotes child trafficking and the sale of illicit drugs and guns.



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Reckoning over César Chávez’s legacy deepens in New Mexico amid swift erasure plans

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Reckoning over César Chávez’s legacy deepens in New Mexico amid swift erasure plans





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New Mexico Environment Department to hold hearings on Project Jupiter air quality

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New Mexico Environment Department to hold hearings on Project Jupiter air quality





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UNM plans to build new gates along Central

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UNM plans to build new gates along Central


ALBUQUERQUE, N.M. – The University of New Mexico plans to build new gates at four campus entrances along Central that will close nightly.

The gates will replace manual barriers in a project expected to cost about $1.5 million.

The Board of Regents approved the security upgrades for the UNM campus.

University officials said the gates will automatically close nightly from 10 p.m. to 6 a.m.

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The gates will go in near Princeton Drive, Stanford Drive, Yale Boulevard and Terrace Street on the south end of campus.

A current rendering shows the gate completely blocking the road. Officials said the change will reduce unauthorized traffic and allow police officers to focus more effectively on prevention and response.

Construction will start in May. University officials hope to finish the project by September.



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