New Mexico
4 Investigates: NM attorney general files suit against Santa Fe Spa Center
The state is cracking down on a Santa Fe spa accused of scamming customers out of more than $100,000.
SANTA FE, N.M. – The state is cracking down on a Santa Fe spa accused of scamming customers out of more than $100,000.
It’s a story 4 investigates exposed in 2023. On Thursday, New Mexico’s attorney general filed a lawsuit against the Santa Fe Spa Center by Voupre. They’re accused of misleading and overcharging customers.
The complaint filed Thursday alleges violations of our state’s Unfair Practices Act. It says this business not only pressured customers to buy products they didn’t want, but also charged them thousands of dollars for beauty products they didn’t agree to.
It’s right near the center of Santa Fe’s busiest shopping stretch.
The Santa Fe Spa Center By Voupre turned Kamea promises age-defying beauty products. While the spa name continues to change, its business tactics stay the same.
“I agreed to pay what was quoted to me, absolutely. I didn’t agree to what was charged to me,” said Jana McKinney.
4 Investigates first told you Jana McKinney’s story in 2023. She’s a part-time Santa Fe resident who says she was pulled into the west San Francisco street shop. She first agreed to an eye cream, then several products she was told would cost her $2,800. She was actually charged $28,000.
“I could have had a tummy tuck and a face lift for $30,000,” said McKinny.
It’s a pattern of aggressive sales tactics, along with charging customers for things they never agreed to buy.
It’s all outlined in a new civil complaint filed by New Mexico’s Attorney General Raúl Torres.
“It was the reporting that KOB did in this respect. I know we had a few complaints, but then we got a lot more information from additional people who had been victimized by this business. That enabled us to start gathering information,” said Torrez.
Torrez says with that information they discovered potential fraud, and credible complaints that the store misrepresented products.
Like McKinney told us, Torrez says many consumers thought they were buying one thing, only to be charged for another.
He believes it is a clear violation of the state’s Unfair Practices Act.
“I think a preliminary estimate of what we’re looking at is $125-150,000 in violations of the UPA and potentially fraudulent activity. We don’t know yet,” said Torrez.
Torrez says they intend to find out. The lawsuit was filed in Santa Fe District Court Wednesday.
The New Mexico Department of Justice encourages customers by Voupre Spa to file a complaint online, click here for help.
The state is cracking down on a Santa Fe spa accused of scamming customers out of more than $100,000.
MORE:
NEW MEXICO (KRQE) – Some call the multi-million-dollar El Camino Real Heritage Center an architectural masterpiece. Others, however, call it one of New Mexico’s most expensive blunders. In 2021, former Speaker of the House Don Tripp weighed in on the project, “As far as benefit, it really didn’t have any benefit to anybody.”
Taxpayers paid more than $4,000,000 to build it, a few million dollars more to operate it and, now, a half million to tear it down.
The El Camino Real Heritage Center is a history museum dedicated to the historic ‘Royal Road of the Interior’. Established by Spanish conquistadores in 1598, the historic byway extended from Mexico City to north of Santa Fe. Armed with $4,000,000 from the state legislature and the Bureau of Land Management, consultants were hired to find the best place to build the new museum. After studying various locations, they chose a remote spot on the prairie 37 miles south of Socorro.
The experts said, ‘build halfway between Socorro and Truth or Consequences,’ and the museum will draw 100,000 visitors a year, bring in $10,000,000 to the region, and create 174 new jobs. Back in 2004, no one raised a red flag about putting a tourist attraction in an out-of-the-way location. It was only after construction was complete that officials learned the so-called experts were dead wrong. The project was doomed to fail before it even opened its doors. “Who the heck thought it was a good idea to build it where they built it?” State Rep. Gail Armstrong told KRQE News 13 last year.
The state’s newest museum opened in 2005. An estimated crowd of 2000 turned out for the dedication ceremony. Socorro Mayor Ravi Bhasker was there. “We had Bill Richardson out there cutting the ribbon, and then we had the Vice President of Spain come down here with his beautiful wife, and we had dignitaries everywhere. It was exciting,” Mayor Bhasker said.
But the excitement was short-lived. Where the historic El Camino Real trail was in use for three centuries, the museum with its namesake lasted just eleven years. The remote location meant few visitors, meager revenue, inadequate staffing, expensive utilities, and maintenance.
In 2016, New Mexico’s Cultural Affairs Department pulled the plug on the El Camino Real Heritage Center, padlocked the doors, and permanently closed the museum. The parking lot is deserted, tourists are gone, artifacts are packed away, display cases vacant, exhibits dismantled, interpretive panels removed, and the gift shop is bare. All there is to show for millions of tax dollars is an abandoned building on the prairie.
“Eleven years is disgraceful. There was a real failure in this particular project,” the late State Senator John Arthur Smith said in a 2021 interview. We asked the retired Senate Finance Committee Chair, when the history of this project is written, what will it say? “They’re going to shake their head and (use this as) another example of government waste,” the retired Senator Smith said in 2021.
So what do you do with a $4,000,000 deserted building in the middle of nowhere? Time and vandals have taken a toll. The museum was closed and boarded up in 2016, and then state officials abandoned the site. Because little effort was made to secure the empty building, it is no longer habitable. Copper wiring has been stolen. There is significant structural damage, mold, a rodent infestation, and no electricity or lights. Most of the HVAC, electrical, plumbing, water, and septic systems are either obsolete or inoperable.
Faced with a whopping $3.5 million repair bill, the Museum of New Mexico’s Board of Regents made the difficult decision last year to demolish the building. Board of Regent’s President, Dr. George Goldstein, calls the building, “A loss, a huge loss.”
“What a complete waste of taxpayer dollars,” says State Rep. Gail Armstrong who’s District 49 includes the museum site. And what did taxpayers get for their $4,000,000 investment? “Nothing. It just cost them a ton of money. Nothing,” Representative Armstrong said.
This week, a state-hired demolition crew began the task of tearing down the museum complex. Tons of concrete, steel, and glass will be hauled away. The parking lot and nearby caretaker’s house will also be ripped out. The prairie will be graded, reseeded with native plants, and returned to the Bureau of Land Management in restored, pristine condition. The demolition project is expected to take four months.
The El Camino Real museum was planned and built during the Governor Bill Richardson administration. All of the State Legislators involved in the funding of the museum project have since left government service.
Soon, the El Camino Real International Heritage Center will be just a bitter memory. All clues to the existence of a pricey government blunder will have been erased. Pay a visit to the remote spot south of Socorro later this fall, and all you will find will be desert creosote, prairie dogs, and a few rattlesnakes.
CLOVIS, New Mexico (KVII) — A baby giraffe was born at the Hillcrest Park Zoo in Clovis.
The city announced a male calf was born around 1 a.m. Thursday to Jerrica, a Rothschild giraffe who has lived at the zoo since she was born there in January 2012.
Zoo officials said Jerrica, a first-time mother, and her calf are doing well.
Baby giraffe born at the Hillcrest Park Zoo in Clovis, New Mexico on July 9, 2026 (Credit: Hillcrest Park Zoo )
The calf will make his public debut from 10 a.m. to noon Saturday.
“This is a once-in-a-lifetime moment you won’t want to miss! Bring your family, your camera, and your excitement as we welcome the zoo’s newest (and tallest!) superstar!” said the zoo.
Because the calf is male, he will eventually be moved from Hillcrest Park Zoo to another zoo or facility, according to the city.
The zoo plans to ask the public to help name the calf in the coming weeks.
-
Los Angeles, Ca1 hour agoSouthern California hits hottest day of its extreme heat warning
-
Detroit, MI2 hours agoSteve Yzerman out as Detroit Red Wings GM, moves to senior advisor role
-
San Francisco, CA2 hours agoSupervisors urge California to expand S.F. speed-camera program
-
Dallas, TX2 hours agoFive teens injured after crashing carjacked vehicle during Dallas police chase
-
Miami, FL2 hours agoTokyo-style Neapolitan pizza is coming to Miami, led by legendary pizzaiolo chef Bun
-
Boston, MA2 hours agoSEE THE GOOD: Roxbury center reminds young adults ‘You got this’ – Boston News, Weather, Sports | WHDH 7News
-
Denver, CO2 hours ago
Five Points affordable housing building honors Dr. Justina Ford | Rocky Mountain PBS
-
Seattle, WA2 hours agoSeattle weather: Hot and sunny day Wednesday, highs in the 80s
