Nevada
COVID-19 proved Nevada's unemployment system is broken, former Gov. Steve Sisolak says
LAS VEGAS (KTNV) — If you lived in Nevada five years ago, you remember what happened on March 17 — the day former Gov. Steve Sisolak closed all non-essential businesses in our state, including resorts on the Strip and downtown, to prevent the spread of COVID-19.
Learn why is took so long to get unemployment checks during COVID here.
COVID-19 proved Nevada’s unemployment system is broken, former Gov. Steve Sisolak says
Overnight, the closures left thousands of workers and independent contractors with no income. Locals were desperately applying for federal Pandemic Unemployment Assistance, or PUA — but the checks weren’t coming.
I helped hundreds of our viewers at the time get paid, advocating and calling on our governor and Nevada lawmakers to help with the broken Department of Employment, Training & Rehabilitation (DETR) system.
“I’ve been without a paycheck since around March.”
Those were the words from freelance photographer Richard Brian Salmeron in an interview I did with him in March 2020.
▶ Looking Back PUA claimant: ‘I feel let down’: Nevadans, Channel 13 seek answers on unpaid unemployment
Nevadans continue to face unemployment issues
I reported on dozens of independent contractors during the pandemic — people like Salmeron, who applied for Pandemic Unemployment Assistance just days after the state launched the portal.
Like tens of thousands of Nevadans, Salmeron got an approval letter, but the money didn’t come fast enough. Trying to get any help from the hotline turned into frustration.
“Every time you’re on hold, you think you’re going to get through, and then they hang up on you, and it’s kind of a defeating moment when the phone system just says ‘goodbye,’” Salmeron told me.
Like many of you, Salmeron wanted answers from then-Gov. Sisolak on what was being done with what he called a “broken unemployment system” unable to handle the massive number of claims during the pandemic.
I followed up with Sisolak, outlining your concerns. Watch the full interview here.
[FULL INTERVIEW] Five years later, former Nevada Gov. Sisolak on state’s COVID response
TRICIA KEAN: Suddenly, there are people with no paychecks and no money coming in, and that was a very scary space to be in.
STEVE SISOLAK: It was tremendously scary. And to make that decision, there were a lot of sleepless nights.
Handling consumer issues for many years, I wanted to do my part during the pandemic, answering desperate Channel 13 viewer emails, messages and social media posts. Some people even told me they felt suicidal with no money.
I called on the governor to do more for our community.
“I’ve met Sisolak, I’ve taken his pictures, I’ve voted for him… but I feel let down by him right now,” Salmeron said.
Many Nevadans resorted to selling off personal items, maxing out credit cards with negative balances in their bank accounts — not to mention suffering depression by not receiving money from the state.
SISOLAK: We were dealing with tens of thousands of cases. And you get one viewer that’s calling in. And I understand their problem is the most important problem.
KEAN: Well, I got more than one viewer. We were getting hundreds of viewers. I was staying up until 4:30 in the morning answering every viewer because there was such a need. And I just wanted the Thomas & Mack [Center] to open and gift cards to be handed out for people because they were literally dire. Do you know, to this day, governor, I still hear from people who say thank you so much for trying to help people during that time because we were freaking out. Families were so scared.
SISOLAK: Yeah, they were. And I understand why they were scared. I totally get why they’re scared. But the system was never set up to deal with any of that.
And now, five years later, the former governor tells me there have been some upgrades, but the DETR system is still broken.
SISOLAK: If you think it’s fixed, it’s not fixed.
KEAN: That’s a problem.
SISOLAK: Yeah, it’s definitely a problem. I hope that we’ll never need it like we needed it then. I mean, you never would have anticipated handling the number of claims in a week that you normally would handle in a year. I mean, I was going through staff at DETR. They were quitting. They couldn’t take it anymore. They were getting abused.
With eight state adjudicators working 12 claims a day during the pandemic, it was a slow process to get Nevadans who desperately needed money just to put food on the table.
The former governor says massive fraud was also slowing things down.
SISOLAK: Hundreds of millions of dollars have [been] lost to fraudsters as a result of this because we couldn’t get the money into the right hands. The logistics of reaching out to the number of people that needed help; we just don’t have an infrastructure in place to do that. And there wasn’t one. There isn’t one today.
Looking back, Sisolak tells me he was dealt a once-in-a-lifetime situation. It came with making tough decisions that he believes cost him the 2022 election to current Gov. Joe Lombardo.
SISOLAK: We did what we had to do to protect people’s lives. I mean, we lost 12,000 that we could quantify, that we categorize as losing them to COVID. How many more it could be, I don’t know. But I don’t know how many tens of thousands of lives we saved as a result of what we put in place.
KEAN: And that, you feel good about?
SISOLAK: I feel very good about that…I know it cost me the election. It’s not in my mind. And my people told me they’re going in, but I wouldn’t change that.
KEAN: Would you ever run again?
SISOLAK: I don’t know. I get asked all the time. We’ll see. Maybe. Maybe two years.
COVID-19 Five Years Later, Channel 13 is bringing you special coverage all day Monday as we explore the lasting impacts and lessons learned.
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Nevada
Nevada nonprofit, BCP challenging PUCN over NV Energy’s daily demand charge
LAS VEGAS (KTNV) — A Nevada nonprofit organization and the Attorney General’s Bureau of Consumer Protection are challenging the Public Utilities Commission of Nevada in court after the organization approved new NV Energy policies.
Vote Solar is a nonprofit advocacy group that focuses on state policies affecting solar and clean energy solutions.
WATCH | Darcy Spears breaks down challenge against PUCN
Nevada nonprofit, BCP challenging PUCN over NV Energy’s daily demand charge
According to their petition for judicial review, they are questioning the PUCN’s decision to approve two separate policies:
- A new daily demand charge for residential and small business customers in Southern Nevada
- A new 15-minute net metering policy for rooftop solar customers in Northern Nevada
In the petition, Vote Solar officials claim the PUCN’s final decisions are:
- In violation of constitutional or statutory provisions
- In excess of the statutory authority of the Commission
- Made upon unlawful procedure
- Affected by other error of law
- Clearly erroneous in view of the reliable, probative and substantial evidence on the record
- Arbitrary or capricious or characterized by abuse of discretion
“The PUCN’s decision is a major step backward for Nevada’s clean energy future,” said Chauntille Roberts, Regional Director at Vote Solar. “Nevada deserves energy policies that protect consumers, expand access to solar, and move our state forward—not backward.”
The Attorney General Office’s Bureau of Consumer Protection has filed a separate petition for judicial review.
“The demand charge rate structure (if permitted to be implemented), the 15-minute NEM netting methodology, and the approved affiliate charges result in rates that are unjust, unreasonable, and unlawful in contravention of NRS 704.040, and undermine the Commission’s fundamental duty under NRS 704.001 to provide utility ratepayers with just and reasonable rates,” the filing states in part.
The filing also states commissioners approved $2.7 million worth of affiliate charges that ratepayers would cover.
“The Commission’s decision concerning affiliate charges is belied by the record as the evidence in this docket demonstrates that NPC failed to provide any evidence, let alone substantial evidence, sufficient to support the recovery of an aggregate of $2.7 million,” the filing states. “Not only is the $2.7 million in affiliate charges unsupported by actual charges, it is also unreasonable and an unsupported monetary number, resulting in the Commission’s decision being arbitrary and capricious.”
No future court hearings have been scheduled for that case, as of Friday morning.
Channel 13 has reached out to NV Energy and the PUCN to see if they would like to comment on the petition.
NV Energy sent the following statement to us.
“NV Energy believes the changes that were approved and reaffirmed by the Public Utilities Commission of Nevada are consistent with state law, and we will be following this filing closely.
The demand charge more accurately captures the cost of energy delivery. It also helps to fix inequities between rooftop solar and non-rooftop solar customers. Because of the current billing structure, rooftop solar customers pay less than non-rooftop solar customers for the cost of service, shifting costs to non-rooftop solar customers.
Between 2018 and 2024, the total cost shift born by non-rooftop solar customers in Southern Nevada is $424 million. The total subsidy in Southern Nevada in 2025 is expected to grow by an additional $80 million, based on expected growth for the rest of the year.
The recently approved demand charge helps fix the inequities caused by the current system, and helps ensure that customer bills more accurately reflect the cost it takes to provide them with service.”
NV Energy Spokesperson
As of the time this article was published, we have not heard back from the PUCN.
In September, the PUCN approved the new rate model, which has sparked controversy among many Southern Nevadans who claim this will make their energy bills continue to go up.
“It’s painful. I just wanted to express concern as a private citizen that corporate America is going to do what it’s going to do to maintain profits and dividends,” Las Vegas local Joel Tauber told us in October.
“Why can a monopoly, a utility monopoly, dictate how I live in my residence,” retiree Jody Rodarmal told us in September. “If you believe there’s not going to be any increase, then why go to a new style of billing?”
SEPTEMBER 2025: NV Energy’s new billing structure sparks concern among Las Vegas residents
NV Energy’s new billing structure sparks concern among Las Vegas residents
How would the daily demand charge work?
According to NV Energy, the daily demand charge will be calculated by taking the highest amount of energy used in a 15-minute period each day and multiplying it by the current kilowatt-per-hour rate.
That charge will then be added to your bill. For the average customer, NV Energy estimates this will amount to roughly $20 per month.
WATCH: Ryan Ketcham explains NV Energy’s new daily demand charge
NV Energy is adding a ‘daily demand charge’ to power bills. What does that mean for consumers?
In past statements to Channel 13, NV Energy officials have stressed the rate increase requests are intended to recoup the costs of projects it undertakes to shore up the power grid.
However, there have been questions about that over the last year after scandals involving overcharging customers and trying to pass on the costs of things like luxury hotels, travel, and liquor to ratepayers, including a $1.2 million tab at Red Rock Resort.
According to NV Energy, Nevada customers already pay a lower average rate than the rest of the country. Through June 2025, the company says its rates were 22% lower than the U.S. average and 60% lower than in California.
Do you have a concern or question about something happening in the valley? Email Darcy.Spears@ktnv.com.
Nevada
DOJ sues Nevada for allegedly withholding voter registration information
The Department of Justice filed a federal lawsuit against Nevada on Friday, alleging that the state failed to provide statewide voter registration lists when requested, according to a news release.
Colorado, Hawaii, and Massachusetts were also sued, bringing the total to 18 states now facing lawsuits from the Justice Department. The department’s Civil Rights Division filed the complaints.
Francisco Aguilar, Nevada secretary of state, was charged with violating the Civil Rights Act after he responded on Aug. 21 to a letter from U.S. Attorney General Pam Bondi, saying there was no basis for her request for certain voter information, asserting privacy concerns, according to the lawsuit.
According to the complaint, Aguilar provided a link to the state’s computerized voter registration list. However, the version shared contained incomplete fields, including registrants’ full names, dates of birth, addresses, driver’s license numbers, and the last four digits of their Social Security numbers.
Aguilar’s Aug. 21 letter said his office would follow up, but the attorney general never received the list containing all the requested fields, the lawsuit said.
According to the news release, Congress assigns the attorney general primary responsibility for enforcing the National Voter Registration Act and the Help America Vote Act, both enacted to ensure that states maintain accurate and effective voter registration systems.
The attorney general also has authority under the Civil Rights Act of 1960 to request, review, and analyze statewide voter registration lists, according to the release.
“States have the statutory duty to preserve and protect their constituents from vote dilution,” Assistant Attorney General Harmeet K. Dhillon said in the release. “At this Department of Justice, we will not permit states to jeopardize the integrity and effectiveness of elections by refusing to abide by our federal elections laws. If states will not fulfill their duty to protect the integrity of the ballot, we will.”
Contact Akiya Dillon at adillon@reviewjournal.com.
Nevada
Police: Deadly crash closes all lanes at I-15, Charleston
LAS VEGAS (FOX5) — A deadly crash has closed all lanes at I-15 and Charleston Boulevard, police say.
Nevada State Police posted on social media after 7 p.m. about the crash. Police say drivers in the area should use other routes.
Police have not immediately shared details about the victim or if other people are involved. It’s not yet confirmed if impairment is suspected.
This is a developing story. Check back later for details.
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