Hawaii
What Airlines Won’t Tell You About Comfort on Hawaii Flights
Long flights to Hawaii (by domestic flight standards) demand strategies for comfort, especially with the increasing prevalence of narrow-body aircraft on these routes. First-class fares come with sky-high prices and generally sub-standard service, leaving many travelers, including BOH editors, seeking every creative alternative.
Whether through the three-seat trick we’ve written about before, extra legroom or premium economy upgrades, or split itineraries, there are multiple ways to enhance your island travel experience.
Here’s what we do and how you, too, can master these options, drawing from our recent challenges and successes.
Lessons learned: A nearly two-hour ordeal with Hawaiian Airlines.
Our attempt to book the three-seat trick on Hawaiian Airlines revealed complexities other travelers may face. As frequently as BOH travels from and to Hawaii, even we got caught.

Flying the narrow-body A321neo from Hawaii to Rarotonga, we sought extra comfort by purchasing an additional seat as we’ve described previously. That is due to the 3×3 configuration and the tight, narrow-body cabin. However, Hawaiian’s system required contacting customer service, as extra seats cannot be booked online or with mileage awards. Make a note of that to save yourself untold grief later.
After nearly two hours of back-and-forth on the phone with the Philippine-based call center, albeit with a very nice agent, which helped, we finally secured the booking we sought. The agent canceled our reservation, made a new one on the phone, and included the extra seat. While we had intended to pay using miles, that became impossible. So, we split the reservation. One passenger and the extra seat were paid in cash, while the other retained a mileage award reservation.
These frustrations highlight the need for planning and a thorough understanding of airline-specific policies and procedures. Hawaiian’s process and others remain labor-intensive for customers and their agents, and their inability to manage extra seats automatically online often can leave travelers scrambling.
The airline that handles this with finesse is United Airlines, which is by far the most technologically advanced airline. However, that isn’t to say they are the best in other ways.
Why two separate bookings can be better than one.
We switched strategies for the return leg of our upcoming journey to the South Pacific, as we will be flying on Hawaiian’s wide-body A330 from Papeete to Honolulu. Rather than booking three seats, which is invaluable on all airlines’ narrow-body planes, we opted for two extra legroom seats in row 34 A/B.
These are our go-to accommodations for years onboard that aircraft due to the extra legroom and comfort that, in this case, cost a very reasonable $90 per person for the six-hour flight.
As with other domestic airlines, Hawaiian doesn’t charge a premium for one-way tickets, making it easy to split itineraries into two separate reservations. This approach saved us hundreds of dollars compared to booking an extra seat on the entire reservation.
However, round-trip fares can be significantly cheaper when traveling internationally than two one-way tickets. Still, for Hawaiian Airlines, our research confirmed no extra costs for booking one-way flights, even internationally, in this case, giving us more flexibility and significant savings.
How airlines handle the three-seat trick differently.
Alaska Airlines.
Alaska makes it relatively easy to book an extra seat, with U.S.-based customer service to assist. Their system links extra seats for a smoother check-in and boarding experience. It is best to call Alaska before commencing any reservation that has an extra seat. Mileage awards can be used to purchase tickets, including an extra seat.
American Airlines.
American Airlines requires passengers to call their reservations department to book an extra seat, as this option is not currently available online. The extra seat is coded as “EXST” and linked to the passenger’s main reservation. It is best to call American before commencing any reservations when purchasing an extra seat.
Delta Airlines.
Delta requires customers to contact their customer service team to book an extra seat. Unfortunately, this cannot be done online when booking, which adds an extra step for travelers. The airline codes the extra seat under the passenger’s name as “EXST” (extra seat), similar to how most carriers handle it. It is best to start by calling Delta before commencing any reservations when purchasing an extra seat.
Hawaiian Airlines.
Hawaiian requires customer service phone help to book extra seats, which can’t be done online. The process is time-consuming and complicated. Extra seats must be checked in manually at the gate, creating potential delays. Mileage tickets cannot be used for a passenger traveling with an extra seat.
Southwest Airlines.
Southwest’s open seating policy means you can’t pre-book an extra seat. That will change soon when Southwest moves to all reserved seating, including on Hawaii flights.
United Airlines.
United Airlines excels in offering straightforward options for the three-seat trick. Extra seats can be booked online, and their customer service is known for efficiency. Mileage awards can also be used when purchasing the third seat as part of a passenger reservation.
Practical tips for comfort on Hawaii flights.
Obtaining extra comfort doesn’t always require booking an additional seat. Wide-body aircraft like Hawaiian’s A330 feature 2-4-2 economy seating, making it easier for two people traveling together to avoid sharing a row with a third passenger. These planes also offer extra legroom options that, combined with a two-seat section, can provide good comfort at a reasonable cost.
When booking an extra seat, present the boarding pass only at airline check-in and boarding. TSA security doesn’t require it, and showing it may cause unnecessary confusion.
Research seating layouts to avoid surprises, such as non-moveable armrests, limited recline in certain rows, or seats without full windows.
Compare airline pricing to find the best value for extra seats, extra legroom, or premium upgrades.
The three-seat trick, premium upgrades, and strategic itineraries are invaluable tools that BOH editors have found tried and true for improving comfort on Hawaii flights.
Each airline handles these options differently, and understanding the nuances can save time and money. Whether flying narrow-body or wide-body planes, taking the time to research seating options and policies ensures a smoother and more enjoyable travel experience.
What are your tricks for comfort on Hawaii flights?
Get Breaking Hawaii Travel News
Hawaii
Life and legacy of Colleen Hanabusa honored at Hawaii State Capitol
HONOLULU (HawaiiNewsNow) – A public memorial on Thursday honored the life and service of longtime Hawaii politician and attorney Colleen Hanabusa.
Hanabusa died March 6. She was 74.
Hanabusa served in Congress representing Hawaii’s 1st District from 2011 to 2015. She returned to Congress in 2016 after the death of U.S. Rep. Mark Takai.
On Thursday morning, the Hawaii State Senate recognized Hanabusa’s decade-long career at the state Capitol. She served as a state senator from 1999 to 2010, representing the Waianae district, and became Hawaii’s first female Senate president in 2007.
The Rev. Jeffrey Soga of the Waianae Hongwanji Mission opened the ceremony with a chant.
Lawmakers then shared memories of Hanabusa.
“The entire point of life is to take chances on dreams that seem crazy to most, but feel like destiny to you, and I think that embodies the Colleen Hanabusa that I knew… unwilling to compromise and give up because she knew what she was doing was right for the people of Hawaii,” said Senate President Ron Kouchi.
Beyond her political career, Hanabusa served as chair of the Honolulu Authority for Rapid Transportation board of directors. She stepped down for health reasons last September.
She is survived by her husband, John Souza.
Copyright 2026 Hawaii News Now. All rights reserved.
Hawaii
State to remove passing zone on Daniel K. Inouye Hwy. after deadly crash
HONOLULU (HawaiiNewsNow) – The Hawaii Department of Transportation (HDOT) said crews will restripe an area of Daniel K. Inouye Highway after a deadly crash on Tuesday.
HDOT Director Ed Sniffen said crews will remove the passing zone at mile marker 26.
The announcement comes after two cars crashed at around 11 a.m. Tuesday. Hawaii Island police said Todd Matsushita, 70, tried to overtake a vehicle and slammed head-on into an SUV.
Both Matsushita and the SUV’s driver, a 34-year-old man from Virginia, died.
The two-lane highway, also known as Saddle Road, has a 60-mile-per-hour speed limit.
“It’s very clear that along this route, people are driving way too fast for the passing zones,” Sniffen said. “So we’re reconsidering whether or not we should have passing zones in about 10 of those 15 to 20 that we have out there. We may be eliminating a lot more of them.”
HDOT said they also plan to add rumble strips and vertical delineator posts every five miles and in high-risk areas.
Copyright 2026 Hawaii News Now. All rights reserved.
Hawaii
This Hawaii Flight Emergency Looks Different Over The Pacific
Many Hawaii-bound travelers now board with at least one power bank in their carry-on. We plug in our personal devices and then settle into a flight where the nearest runway may still be up to three hours away if something starts smoking in the cabin.
That risk is no longer theoretical. A passenger’s portable charger reportedly caught fire this week on a United flight between Zurich and Newark. The crew turned toward London, and the aircraft was on the ground at Heathrow about 35 minutes later. On a Hawaii flight, that clock runs very differently.
Hawaii flights are safe. The harder question is what happens when a cabin emergency involves the one item nearly everyone now brings onboard, and the nearest runway is hours away instead of minutes.
The flight diversion ended quickly.
According to The Aviation Herald, the aircraft was a United Boeing 767, and the passenger whose power back caught fire was seated in premium economy. Emergency vehicles at Heathrow met the aircraft after landing.
The aircraft was operating over Europe, surrounded by airports and densely packed airspace, with a runway available once the crew turned toward London. The Pacific almost uniquely changes that equation because even a safe, controlled diversion can still leave passengers and crew airborne for hours before reaching a runway.
Hawaii flights operate under a very different reality.
Hawaii routes operate under strict long-range overwater requirements, and airlines always remain within approved diversion ranges throughout flights. Pilots continuously monitor alternate airports, fuel burn, weather systems, and aircraft performance when crossing the Pacific to and from Hawaii, and modern aircraft are designed specifically around this type of flying.
A Hawaii flight halfway between California and Honolulu, or a redeye returning overnight to the mainland, can remain hours from landing after a diversion is called for. Anyone who flies to and from Hawaii likely has given this some thought.
After two hours in flight, we are already wondering whether we are closer to the mainland or to the islands. That is because when anything goes wrong, the airplane will be heading in one direction or the other.
By the third hour of an overnight to the mainland, most of the cabin is asleep, often with phones and tablets plugged into power banks around them. Bags are packed under seats. The map screen still shows water in every direction. That is the part of the flight where a smoke event becomes a multi-hour event, not a 35-minute one.
Why airlines worry so much about power banks now.
Lithium battery fires pose a different challenge from ordinary cabin fires because the battery itself can continue generating heat even after visible flames appear to be extinguished. This thermal runaway is a chain reaction inside the battery cell that can keep reigniting unless the device is cooled and isolated.
Hawaii routes have already seen their own reminders about just how this works. In 2024, Hawaiian Airlines Flight 26 between Honolulu and Portland experienced an onboard iPad fire, and the response in the air raised hard questions about how prepared crews actually are when a battery goes into thermal runaway in a packed cabin.
Flight attendants are trained not simply to put out the initial flare-up, but to continue monitoring and cooling the device for the remainder of the flight. Many airlines now carry thermal containment bags designed specifically for overheating electronics, and crews may spend significant time managing a single damaged battery after the initial emergency appears over.
The industry has also seen these incidents emerge through increasingly ordinary situations. That includes devices that slip into reclining seat mechanisms and become crushed during flight. Chargers overheat during continuous use. Damaged batteries continue being used after swelling or impact damage.
Airlines understand that the overwhelming majority of lithium batteries pose no problems. The concern is scale. Nearly every passenger now travels with multiple high-capacity batteries, and Hawaii flights combine long durations, overwater flying, overnight operations, and cabins filled with continuously charging electronics.
Three hours can feel very different than 35 minutes.
A smoke event onboard a European flight may mean the airplane is parked at the gate before passengers fully process what happened. On a Hawaii route, the same event can unfold under very different conditions, even when the crew responds perfectly, and the aircraft remains fully under control.
Picture a darkened overnight flight between Honolulu and the mainland, with the seatbelt sign illuminated above sleeping passengers. A faint smoke smell drifts into part of the cabin, nearby travelers begin looking around to understand where it is coming from, and flight attendants move quickly through the aisle carrying gloves, water bottles, and containment equipment.
Someone several rows away is told to unplug a device, while another passenger suddenly realizes the smell may be coming from a backpack pushed beneath a nearby seat. Outside the window, there are no visible city lights, highways, or coastline below, only darkness and open ocean stretching across the moving map screen.
Modern crews train extensively for exactly these situations, and commercial aviation remains remarkably safe. What changes is the sense of time, because passengers understand the airplane may still remain airborne for hours after the diversion decision happens.
The crew may be doing everything right and the battery may already be contained, yet the flight can still have hours left before anyone steps onto a runway.
Airlines are tightening the rules.
Airlines are becoming more aggressive about portable charger policies, especially on longer and overwater routes. Southwest already requires power banks to remain visible while in use, with no charging inside bags or overhead bins, and other carriers are thought to be moving quickly in the same direction.
As we covered previously in New Inflight Portable Charger Ban Reaches Hawaii Route December 15, airlines increasingly view portable power banks as one of the highest-risk personal items regularly brought onboard. Long, overwater flying is where much of that enforcement is appearing first, and travelers should expect more restrictions ahead, not fewer.
What this means for the next time you fly to Hawaii.
For most Hawaii travelers, the practical takeaway is simple. Carry fewer spare batteries and keep portable power banks where you can see them, rather than buried inside luggage. Editor Jeff likes to keep his visible in his seat pocket.
Recently, more announcements include something to the effect that if a device becomes unusually hot, starts swelling, smells odd, or slips into a seat mechanism, to tell a flight attendant immediately rather than trying to handle it privately. Cabin crews would far rather respond early to a small problem than discover it later after smoke appears in the cabin.
The crew wants exactly what passengers want on a Hawaii flight: a long, uneventful crossing where nothing memorable happens. Portable chargers offer a new type of concern that is just now being addressed.
Have you ever known of issues with portable chargers on a flight?
Get Breaking Hawaii Travel News
-
New York1 hour agoCornell Is Investigating Confrontation Between President and Students
-
Detroit, MI2 hours agoDan Gilbert paid for army of Cavs fans to take over Pistons playoff game
-
San Francisco, CA2 hours agoMissing woman last seen in San Francisco found dead in Texas after 53 years
-
Dallas, TX2 hours agoDallas deck park set to reconnect Oak Cliff after decades of division
-
Miami, FL2 hours agoFuture of Miami historic landmark continues in limbo after redevelopment plan rejected by zoning board
-
Boston, MA2 hours agoCaleb Lomu’s wife predicted his path to the Patriots, then his uncle flew him there
-
Denver, CO2 hours agoCould the Dolphins Do Another Deal With Denver?
-
Seattle, WA2 hours agoWho will be the next Seahawks owner? One possible bidder invests in the 49ers
