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What Airlines Won’t Tell You About Comfort on Hawaii Flights

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What Airlines Won’t Tell You About Comfort on Hawaii Flights


Long flights to Hawaii (by domestic flight standards) demand strategies for comfort, especially with the increasing prevalence of narrow-body aircraft on these routes. First-class fares come with sky-high prices and generally sub-standard service, leaving many travelers, including BOH editors, seeking every creative alternative.

Whether through the three-seat trick we’ve written about before, extra legroom or premium economy upgrades, or split itineraries, there are multiple ways to enhance your island travel experience.

Here’s what we do and how you, too, can master these options, drawing from our recent challenges and successes.

Lessons learned: A nearly two-hour ordeal with Hawaiian Airlines.

Our attempt to book the three-seat trick on Hawaiian Airlines revealed complexities other travelers may face. As frequently as BOH travels from and to Hawaii, even we got caught.

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A screenshot from Jeff’s phone shows the call length with HA reservations.

Flying the narrow-body A321neo from Hawaii to Rarotonga, we sought extra comfort by purchasing an additional seat as we’ve described previously. That is due to the 3×3 configuration and the tight, narrow-body cabin. However, Hawaiian’s system required contacting customer service, as extra seats cannot be booked online or with mileage awards. Make a note of that to save yourself untold grief later.

After nearly two hours of back-and-forth on the phone with the Philippine-based call center, albeit with a very nice agent, which helped, we finally secured the booking we sought. The agent canceled our reservation, made a new one on the phone, and included the extra seat. While we had intended to pay using miles, that became impossible. So, we split the reservation. One passenger and the extra seat were paid in cash, while the other retained a mileage award reservation.

These frustrations highlight the need for planning and a thorough understanding of airline-specific policies and procedures. Hawaiian’s process and others remain labor-intensive for customers and their agents, and their inability to manage extra seats automatically online often can leave travelers scrambling.

The airline that handles this with finesse is United Airlines, which is by far the most technologically advanced airline. However, that isn’t to say they are the best in other ways.

Why two separate bookings can be better than one.

We switched strategies for the return leg of our upcoming journey to the South Pacific, as we will be flying on Hawaiian’s wide-body A330 from Papeete to Honolulu. Rather than booking three seats, which is invaluable on all airlines’ narrow-body planes, we opted for two extra legroom seats in row 34 A/B.

These are our go-to accommodations for years onboard that aircraft due to the extra legroom and comfort that, in this case, cost a very reasonable $90 per person for the six-hour flight.

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As with other domestic airlines, Hawaiian doesn’t charge a premium for one-way tickets, making it easy to split itineraries into two separate reservations. This approach saved us hundreds of dollars compared to booking an extra seat on the entire reservation.

However, round-trip fares can be significantly cheaper when traveling internationally than two one-way tickets. Still, for Hawaiian Airlines, our research confirmed no extra costs for booking one-way flights, even internationally, in this case, giving us more flexibility and significant savings.

How airlines handle the three-seat trick differently.

Alaska Airlines.

Alaska makes it relatively easy to book an extra seat, with U.S.-based customer service to assist. Their system links extra seats for a smoother check-in and boarding experience. It is best to call Alaska before commencing any reservation that has an extra seat. Mileage awards can be used to purchase tickets, including an extra seat.

American Airlines.

American Airlines requires passengers to call their reservations department to book an extra seat, as this option is not currently available online. The extra seat is coded as “EXST” and linked to the passenger’s main reservation. It is best to call American before commencing any reservations when purchasing an extra seat.

Delta Airlines.

Delta requires customers to contact their customer service team to book an extra seat. Unfortunately, this cannot be done online when booking, which adds an extra step for travelers. The airline codes the extra seat under the passenger’s name as “EXST” (extra seat), similar to how most carriers handle it. It is best to start by calling Delta before commencing any reservations when purchasing an extra seat.

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Hawaiian Airlines.

Hawaiian requires customer service phone help to book extra seats, which can’t be done online. The process is time-consuming and complicated. Extra seats must be checked in manually at the gate, creating potential delays. Mileage tickets cannot be used for a passenger traveling with an extra seat.

Southwest Airlines.

Southwest’s open seating policy means you can’t pre-book an extra seat. That will change soon when Southwest moves to all reserved seating, including on Hawaii flights.

United Airlines.

United Airlines excels in offering straightforward options for the three-seat trick. Extra seats can be booked online, and their customer service is known for efficiency. Mileage awards can also be used when purchasing the third seat as part of a passenger reservation.

Screenshot showing ease of booking extra seat on United Airlines.

Practical tips for comfort on Hawaii flights.

Obtaining extra comfort doesn’t always require booking an additional seat. Wide-body aircraft like Hawaiian’s A330 feature 2-4-2 economy seating, making it easier for two people traveling together to avoid sharing a row with a third passenger. These planes also offer extra legroom options that, combined with a two-seat section, can provide good comfort at a reasonable cost.

When booking an extra seat, present the boarding pass only at airline check-in and boarding. TSA security doesn’t require it, and showing it may cause unnecessary confusion.

Research seating layouts to avoid surprises, such as non-moveable armrests, limited recline in certain rows, or seats without full windows.

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Compare airline pricing to find the best value for extra seats, extra legroom, or premium upgrades.

The three-seat trick, premium upgrades, and strategic itineraries are invaluable tools that BOH editors have found tried and true for improving comfort on Hawaii flights.

Each airline handles these options differently, and understanding the nuances can save time and money. Whether flying narrow-body or wide-body planes, taking the time to research seating options and policies ensures a smoother and more enjoyable travel experience.

What are your tricks for comfort on Hawaii flights?

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Hawaii AG provides update on public corruption investigation

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Hawaii AG provides update on public corruption investigation


HONOLULU (HawaiiNewsNow) – The Hawaii Attorney General‘s office issued its regular biweekly update Friday regarding an ongoing criminal public corruption investigation.

The case concerns the disclosure of about $35,000 to a Hawaii politician.

The AG’s Special Investigation and Prosecution Division has reviewed thousands of pages of subpoenaed materials and conducting 18 interviews, which have helped shed light on the circumstances under investigation.

According to this latest update, they are getting a more refined timeline of events surrounding the transaction in question, bringing investigators closer to some of the key answers they need.

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Hawaii Attorney General Anne Lopez addressed the lengthy process as the public waits for details.

“I understand that people want answers, and we want the same,” Lopez said. “Following the rule of law is paramount to ensure that individual constitutional rights are protected. Releasing information for any purpose other than to further the investigation would violate my oath of office and my promise to the people of Hawaii.”

Lopez also took a moment to praise the work of the news outlets coverage of the case.

“I appreciate the responsible reporting from the news media,” Lopez said. “More than anyone, journalists understand the importance of being absolutely certain of the facts before releasing information.”

The AG has not identified any individuals involved because the investigation is active.

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The next public update is scheduled for Friday, April 24.

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Meet Miss Aloha Hula 2026: Faith Kealohapauole Paredes

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Meet Miss Aloha Hula 2026: Faith Kealohapauole Paredes


HONOLULU (HawaiiNewsNow) – Faith Kealohapau‘ole Paredes of Hālau Kekuaokalāʻauʻalaʻiliahi (Nā Kumu Haunani & ‘Iliahi Paredes) was crowned Miss Aloha Hula Thursday night at the Merrie Monarch Festival, topping a field of 13 competitors in the festival’s first night of competition.

The contest features performances in hula kahiko, hula ʻauana and oli, showcasing both technical precision and artistic interpretation.

Judges scored competitors on a range of elements, including kaʻi; interpretation and expression; posture and precision; hand gestures; foot and body movement; hoʻi; authenticity of costume and adornments; grooming; and overall performance.

The 21-year-old from Maui received 1,161 points.

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“It’s surreal,” she said. “I’m just so honored and blessed to be able to show and share my lineage and share the hula from my hello with all of Hawaii and all of the world.”

Paredes also won the Hawaiian Language Award.

“Hula will forever live,” she said. “It is through us speaking out in ʻŌlelo Hawaiʻi. It is through us (to) not be ashamed of who we are and to hula on. Dance with your heart out.”

Paredes is a Kamehameha Schools graduate and attends Dartmouth College. She won the title of Miss Keiki Hula in 2015.

The rest of the finalists were as follows:

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1st runner up: Keoe Momilani Michiko Hoe (1,156)

2nd runner up: Lahela Hoʻokela Medina Maio (1,134 points)

3rd runner up: Leimana Kaleinamanu Purdy (1,115 points)

4th runner up: Jelacia Naomi Waiauokalaniākea Peralta (1,098 points)

The festival continues Friday night with group hula kahiko.

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View our Merrie Monarch Festival online hub here.

Samantha Makanani Aguon Newman

Nā Kumu Hula Karl Veto Baker & Michael Lanakila Casupang

Haily Kamakahukilani Nawahine Nascimento

Nā Kumu Hula William Kahakuleilehua Haunu‘u “Sonny” Ching & Lōpaka Igarta-De Vera

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Kēhaulani Kaleikaumakamaeʻiʻomakamae Rubonal

Kumu Hula Keolalaulani Dalire

Mālie Kapuaonaonaikamauʻuuaolalokoikealohaokalaniākea Moe

Kumu Hula Kapua Dalire-Moe

Lilia Kaleialohaokealohalani Ka’ōnohi’ula Keohokapuakeakua Iokepa-Guerrero

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Kumu Hula Niuliʻi Heine

Jovian Kauanoeokalaulani Range-Semisi

Nā Kumu Hula Kunewa Mook & Kau‘ionālani Kamana‘o

Keoe Momilani Michiko Hoe

Kumu Hula Robert Ke‘ano Ka‘upu IV

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Lahela Hoʻokela Medina Maio

Nā Kumu Hula Tracie & Keawe Lopes

Faith Lynn Kealohapauʻole Paredes

Nā Kumu Hula Haunani & ‘Iliahi Paredes

Jelacia Naomi Waiauokalaniākea Peralta

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Kumu Breeze Ann Kalehuaonālani Vidinha Pavao

Hiʻileilanikauakapukapuokeānuenue Puchalski

Kumu Hula Keli‘iho‘omalu Puchalski

Leimana Kaleinamanu Purdy

Kumu Hula Nāpua Silva

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Līlianani Maya Rae Pi

Kumu Hula Kenneth Dean Alohapumehanaokalā Victor



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Hawaii lawmakers push for continued tax relief for most families

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Hawaii lawmakers push for continued tax relief for most families


HONOLULU (HawaiiNewsNow) – The Hawaii State Legislature is entering the final weeks of the 2025 session with at least one point of agreement: income taxes will continue to decline for most families.

Both the House and Senate rejected the governor’s plan to cancel some tax relief, despite earlier uncertainty about the state’s financial situation.

“So what the Senate’s position is, is we want to make sure that the promises that were made are kept, especially with those families that make $350,000 a year or less,” said Senate Ways and Means chair Donovan Dela Cruz.

House Finance chair Rep. Chris Todd agreed the priority is ensuring ongoing tax relief.

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Energy tax credits targeted to offset revenue loss

Continuing to reduce taxes means nearly $2 billion has to come from somewhere else. The Senate Ways and Means Committee voted to eliminate state energy tax credits for things like solar power and electric cars in 2029.

The credits could be saved if the economy improves.

“So this becomes a shared approach. Government cuts, business tax credits, get sunset, and then we’re still charging some of the higher end income brackets,” Dela Cruz said. “Their tax breaks are going to get repealed.”

House proposes tax increase on high earners

The House moved along a redesigned tax package that makes tax credits for spending on child care and food more generous and raises income taxes on families with incomes over $350,000.

“It would provide some ongoing tax relief to low to middle income families, but in return, we would request a 1% tax increase on very high income families,” Todd said.

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The financial picture is clearer now, even with flood disaster costs, because of the federal disaster declaration.

“Now the state’s eligible to get reimbursed for a lot of these funds. We’re not sure what it’s going to look like, but that’s going to be positive for us,” Dela Cruz said.

Todd said the state is sitting on a solid reserve, a luxury not many states have right now.

All the proposals from the House and the Senate are now going into conference committee, where the final details will be worked out over the next month.

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