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What Airlines Won’t Tell You About Comfort on Hawaii Flights

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What Airlines Won’t Tell You About Comfort on Hawaii Flights


Long flights to Hawaii (by domestic flight standards) demand strategies for comfort, especially with the increasing prevalence of narrow-body aircraft on these routes. First-class fares come with sky-high prices and generally sub-standard service, leaving many travelers, including BOH editors, seeking every creative alternative.

Whether through the three-seat trick we’ve written about before, extra legroom or premium economy upgrades, or split itineraries, there are multiple ways to enhance your island travel experience.

Here’s what we do and how you, too, can master these options, drawing from our recent challenges and successes.

Lessons learned: A nearly two-hour ordeal with Hawaiian Airlines.

Our attempt to book the three-seat trick on Hawaiian Airlines revealed complexities other travelers may face. As frequently as BOH travels from and to Hawaii, even we got caught.

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A screenshot from Jeff’s phone shows the call length with HA reservations.

Flying the narrow-body A321neo from Hawaii to Rarotonga, we sought extra comfort by purchasing an additional seat as we’ve described previously. That is due to the 3×3 configuration and the tight, narrow-body cabin. However, Hawaiian’s system required contacting customer service, as extra seats cannot be booked online or with mileage awards. Make a note of that to save yourself untold grief later.

After nearly two hours of back-and-forth on the phone with the Philippine-based call center, albeit with a very nice agent, which helped, we finally secured the booking we sought. The agent canceled our reservation, made a new one on the phone, and included the extra seat. While we had intended to pay using miles, that became impossible. So, we split the reservation. One passenger and the extra seat were paid in cash, while the other retained a mileage award reservation.

These frustrations highlight the need for planning and a thorough understanding of airline-specific policies and procedures. Hawaiian’s process and others remain labor-intensive for customers and their agents, and their inability to manage extra seats automatically online often can leave travelers scrambling.

The airline that handles this with finesse is United Airlines, which is by far the most technologically advanced airline. However, that isn’t to say they are the best in other ways.

Why two separate bookings can be better than one.

We switched strategies for the return leg of our upcoming journey to the South Pacific, as we will be flying on Hawaiian’s wide-body A330 from Papeete to Honolulu. Rather than booking three seats, which is invaluable on all airlines’ narrow-body planes, we opted for two extra legroom seats in row 34 A/B.

These are our go-to accommodations for years onboard that aircraft due to the extra legroom and comfort that, in this case, cost a very reasonable $90 per person for the six-hour flight.

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As with other domestic airlines, Hawaiian doesn’t charge a premium for one-way tickets, making it easy to split itineraries into two separate reservations. This approach saved us hundreds of dollars compared to booking an extra seat on the entire reservation.

However, round-trip fares can be significantly cheaper when traveling internationally than two one-way tickets. Still, for Hawaiian Airlines, our research confirmed no extra costs for booking one-way flights, even internationally, in this case, giving us more flexibility and significant savings.

How airlines handle the three-seat trick differently.

Alaska Airlines.

Alaska makes it relatively easy to book an extra seat, with U.S.-based customer service to assist. Their system links extra seats for a smoother check-in and boarding experience. It is best to call Alaska before commencing any reservation that has an extra seat. Mileage awards can be used to purchase tickets, including an extra seat.

American Airlines.

American Airlines requires passengers to call their reservations department to book an extra seat, as this option is not currently available online. The extra seat is coded as “EXST” and linked to the passenger’s main reservation. It is best to call American before commencing any reservations when purchasing an extra seat.

Delta Airlines.

Delta requires customers to contact their customer service team to book an extra seat. Unfortunately, this cannot be done online when booking, which adds an extra step for travelers. The airline codes the extra seat under the passenger’s name as “EXST” (extra seat), similar to how most carriers handle it. It is best to start by calling Delta before commencing any reservations when purchasing an extra seat.

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Hawaiian Airlines.

Hawaiian requires customer service phone help to book extra seats, which can’t be done online. The process is time-consuming and complicated. Extra seats must be checked in manually at the gate, creating potential delays. Mileage tickets cannot be used for a passenger traveling with an extra seat.

Southwest Airlines.

Southwest’s open seating policy means you can’t pre-book an extra seat. That will change soon when Southwest moves to all reserved seating, including on Hawaii flights.

United Airlines.

United Airlines excels in offering straightforward options for the three-seat trick. Extra seats can be booked online, and their customer service is known for efficiency. Mileage awards can also be used when purchasing the third seat as part of a passenger reservation.

Screenshot showing ease of booking extra seat on United Airlines.

Practical tips for comfort on Hawaii flights.

Obtaining extra comfort doesn’t always require booking an additional seat. Wide-body aircraft like Hawaiian’s A330 feature 2-4-2 economy seating, making it easier for two people traveling together to avoid sharing a row with a third passenger. These planes also offer extra legroom options that, combined with a two-seat section, can provide good comfort at a reasonable cost.

When booking an extra seat, present the boarding pass only at airline check-in and boarding. TSA security doesn’t require it, and showing it may cause unnecessary confusion.

Research seating layouts to avoid surprises, such as non-moveable armrests, limited recline in certain rows, or seats without full windows.

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Compare airline pricing to find the best value for extra seats, extra legroom, or premium upgrades.

The three-seat trick, premium upgrades, and strategic itineraries are invaluable tools that BOH editors have found tried and true for improving comfort on Hawaii flights.

Each airline handles these options differently, and understanding the nuances can save time and money. Whether flying narrow-body or wide-body planes, taking the time to research seating options and policies ensures a smoother and more enjoyable travel experience.

What are your tricks for comfort on Hawaii flights?

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Hawaii displays historic photos of Martin Luther King Jr. wearing flower lei during Selma march

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Hawaii displays historic photos of Martin Luther King Jr. wearing flower lei during Selma march


HONOLULU — Photographs of the Rev. Martin Luther King Jr. adorned with flower lei from Hawaii residents who traveled to Selma, Alabama, to join him on a pivotal Civil Rights march went on public display Tuesday in the state Capitol in Honolulu.

The Selma-to-Montgomery marches galvanized passage of the Voting Rights Act of 1965, which did away with most barriers such as poll taxes and other forms of voter discrimination targeting Black Americans in the Deep South.

A delegation of five people brought dozens of flower lei with them from Hawaii to Alabama in March 1965. Images of King wearing lei, garlands that are synonymous with Hawaiian culture, have been previously published — but most of the photos displayed in Hawaii’s new exhibit have never been seen before. Some photos have subtle variations, while others include figures who may have been deemed unimportant at the time. The exhibit runs through July 7.

One of the lei-bearers was Charles Campbell, a high school teacher and chairman of the Hawaii Civil Rights Conference, who a March 20, 1965 article in The Honolulu Advertiser quoted as saying: “Selma has the capability of becoming a real sore that could affect the entire nation.”

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King was photographed wearing lei about two weeks after the event known as Bloody Sunday when state troopers violently attacked Civil Rights marchers on the Edmund Pettus Bridge in Selma on March 7, 1965.

The photos were taken by Civil Rights photographer Matt Herron, whose widow donated them to Hawaii’s Department of Accounting and General Services for the state’s archives.

After the photos were unveiled, Steven Springel stared at a photo of his mother, Nona Ferdon, who was a divorced mother of two children and a graduate student when she traveled to Selma.

This photo provided by Jeannine Herron shows Charles Campbell, who traveled to Alabama for the march from Selma to Montgomery, placing a lei on Dr. Martin Luther King, Jr. at Brown Chapel AME in Selma, Ala., March 21, 1965. Credit: AP/Matt Herron

Springel remembers he was just about to turn 7 and only realized as an adult how important her trip was. Growing up in Hawaii, “we never experienced segregation or racial inequality,” he said of his and his sister’s childhood. Ferdon died in 2021.

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The exhibit, part of Hawaii’s programming to mark the 250th anniversary of the United States, is a reminder people from the Aloha State participated in an important event in history, said Keith Regan, who oversees the department as the state’s comptroller and presided over the photo unveiling as acting governor while Gov. Josh Green is out of state.

The small delegation traveled thousands of miles “to be a part of the Civil Rights movement, to show ‘aloha’ to the world that Hawaii was there holding hands with our fellow brothers and sisters to ensure equality and justice were heard throughout the nation,” he said.

The Hawaii members also wore lei during first day of the 50-mile (80.46-kilometer) march. Mothers of Kawaiahaʻo Church in Honolulu strung together fragrant plumeria plucked from church grounds to assemble the lei.

This photo provided by Jeannine Herron shows Nona Ferdon, a...

This photo provided by Jeannine Herron shows Nona Ferdon, a graduate student who accompanied the Hawaii delegation that traveled to Alabama in 1965 for the march for voting rights, attends the march in Selma, Ala., March 21, 1965. Credit: AP/Matt Herron

Giving lei, a word that is both singular and plural in the Hawaiian language, continues to be a way to share the “aloha” spirit. People in Hawaii give and receive lei for all kinds of reasons, including to celebrate birthdays and promotions, or to show appreciation or recognition.

Tomi Knaefler, who had traveled with the delegation as a reporter with the Honolulu Star-Bulletin, planned to attend Tuesday’s news conference. But at 96 years old, she wasn’t feeling up to it, said her daughter, Pamela MacDonald, who did attend.

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MacDonald said she was 14 when her mother went on the assignment, “the one that she holds dearest to her heart.”

The exhibit comes at the end of the U.S. Supreme Court’s 2026 term, which included a ruling gutting the remaining piece of the Voting Rights Act, setting off a wave of partisan gerrymandering in states in the South and endangering generations of gains in Black political representation.



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Maunakea Access Road proposals include toll booth, cultural center | Honolulu Star-Advertiser

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Maunakea Access Road proposals include toll booth, cultural center | Honolulu Star-Advertiser


STAR-ADVERTISER

John De Fries

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Two years after the
Hawaii Supreme Court ruled that the access road to the Maunakea summit had been illegally seized and designated as state property in 2018 by the state Department of Transportation, plans to manage it going forward are under discussion.

The state Department of Hawaiian Home Lands, which the court determined is the rightful manager of the land on which a four-mile stretch of the road is located, has received several proposals for projects on the road and surrounding area.

The ideas include installation of a toll booth and charging for access to the summit, construction of a gift shop and cultural center, operation of educational tours, and environmental restoration efforts, among others.

The Maunakea Stewardship and Oversight Authority — the state agency tasked with taking over management of the summit region from the University of Hawaii — earlier this month discussed partnering with DHHL and other groups to help determine the best path forward.

“Early indications are that there will be a working group comprised of the authority, (the Center for Maunakea Stewardship, the Department of Land and Natural Resources), DHHL and other immediate stakeholders who can look at what the potential would be on a holistic comprehensive basis,” MKSOA Executive
Director John De Fries said. “And in the meantime, DHHL is obligated to continue in the process of reviewing the proposals that they have
received.”

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DHHL planning office staff members have presented two proposals and preliminary feedback before the Hawaiian Homes Commission meeting. Both proposals came from DHHL beneficiaries in the form of land-use requests under DHHL’s Aina Mauna Legacy Program, which was developed to oversee the trust’s lands surrounding Maunakea.

One of the proposals was submitted by the Waimea Hawaiian Homesteaders Association, also known as Waimea Nui. The group’s proposal includes building a cultural center, having trained cultural stewards on site and community and youth development opportunities. It would be funded in part by an access fee, but the presentation did not include cost or revenue estimates.

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The other proposal is from Koa Kia‘i, a Native Hawaiian group led by Kalani­akea Wilson, a local tour company operator. It suggests installing a toll booth, parking lot, bathrooms, gift shop, playground, workout area and food truck along the access road, as well as operating astronomy, cultural and environmental tours. The proposal also includes cultural monitoring and ecological restoration measures.

The applicants estimate a cost of $1.5 million to implement the proposal, and a revenue of $1.75 million from the toll and parking fees in the first year of
operation.

A survey of DHHL beneficiaries suggested preference for the Waimea Nui plan, but respondents also expressed desire for the two organizations to find a way to work together.

While it will ultimately be up to DHHL to make a decision, MKSOA Board Chair John Komeiji said the authority could serve in an advisory capacity and help align the proposals with broader management plans for the mauna.

“They have to make the decision. There are two beneficiary groups that are making the proposals, so they are … duty-bound to consider both proposals,” he said during the June 18 board meeting. “But I think our job is to figure out, give them an overall holistic view of what is occurring now, how that might interface with whatever proposal.”

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De Fries said he had
invited a DHHL planning
office staff member to join
MKSOA’s Joint Management Committee meeting this week to further discuss the project and potential working group.




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Historic Hawaiian Kukui Tree Cut Down After Nearly 30 Years at Disney’s Polynesian Village Resort – WDWNT

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Historic Hawaiian Kukui Tree Cut Down After Nearly 30 Years at Disney’s Polynesian Village Resort – WDWNT


A notable piece of living history has been removed from Disney’s Polynesian Village Resort after reportedly dying from recent cold weather.

Walt Disney World’s One-of-a-Kind Hawaiian Tree

forestryjournal.co.uk

The Polynesian Resort’s one-of-a-kind kukui nut tree was cut down in late June after Disney horticulturalists determined the tree could no longer survive in the wake of a uniquely difficult Florida winter.

The large tropical tree was located to the rear of the Great Ceremonial House, just off a guest footpath. According to a 2020 Forestry Journal feature, it was believed to be the only tree of its kind in mainland North America.

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The tree, Aleurites moluccana, was donated to Disney by the people of Hawaiʻi and planted at the resort on April 5, 1997, the 25th anniversary of the opening of Magic Kingdom.

The kukui tree carried particular significance as the state tree of Hawaiʻi from 1959 forward, and it is still regarded as an important cultural symbol of the state. The tree at Disney’s Polynesian Village Resort had been transplanted directly from Hawaiʻi, with a time capsule reportedly placed in the soil around its roots and base when it was planted.

In accordance with a traditional Hawaiian custom, according to the Forestry Journal piece, the kukui tree was planted behind the Great Ceremonial House rather than at the front, and it was deliberately planted by one lucky hotel guest, rather than a Cast Member. The article explained that this reflected a Hawaiian belief that kukui trees should be planted toward the rear, or “hale,” of a home and by a stranger to bring good luck.

In our photos, crews are seen working in the landscaped area near the resort’s longhouses and the Lava Pool. Orange cones and barricades block off portions of the walkway, with a utility vehicle and equipment nearby. The tree had been cut down, with a tall remaining trunk section visible where the kukui tree once stood.

At Disney’s Polynesian Village Resort, the tree helped support the resort’s South Pacific placemaking. The tree’s distinct light green, silvery leaves, striking trunk, and small green fruits stood out against native Florida trees and even other tropical trees planted at the resort.

For much of the kikui’s tree life, a Moreton Bay fig tree grew nearby on the opposite side of an adjacent footpath, another transplant tree which itself was removed some time around 2022.

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The Facebook group Tikiman’s Unofficial Polynesian Resort Pages made a post regarding the tree’s removal, detailing that the recent unusual cold weather at the resort was too much to bear.

The tree had, however, a history of surviving violent Florida weather. A Disney Resort Team member told Forestry Journal that the kukui tree had been struck by lightning twice, survived hurricanes, nearly been uprooted, and endured prior cold snaps before this latest reported decline.

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It is not currently known whether Disney plans to replace the kukui tree, or whether the reported time capsule at its base was removed, returned to the ground, or preserved elsewhere. We will keep you updated

Do you have any memories or photos of the kukui tree during its time at the Polynesian? Please share your memories with us on social media.

For the latest Disney Parks news and info, follow WDW News Today on Twitter, Facebook, and Instagram.





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