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California insurance department accused of hiding information on life insurance complaints

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California insurance department accused of hiding information on life insurance complaints


A Bay Area consumer-advocacy group claims California’s Department of Insurance is violating state public-records law by refusing to hand over important data on consumer complaints about life insurance.

The Pleasant Hill-based non-profit Life Insurance Consumer Advocacy Center called the department’s purported violation of the California Public Records Act “inexcusable.”

The department did not immediately respond to requests for comment.

Numbers and types of consumer complaints about life insurance and annuities, plus the reports and data the department used for the complaints section of its 2023 annual report, would help the non-profit promote the interests of life insurance customers, and provide key information to establish a baseline on consumer complaints.

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“Why is (the department) trying to hide this information?” said the group’s executive director Brian Brosnahan.

Of particular interest to the group is assessing consumers’ responses after passage this year of California Senate Bill 263, which imposes requirements for agents selling life insurance, including that they not put their own interest ahead of a customer’s. The group alleges that the the bill, now law, lets agents “falsely tell” a consumer they do not have conflicts of interest with the consumer, even if they stand to make substantial commissions if the customer follows their guidance.

The Department of Insurance’s alleged stonewalling has gone on for months, the group said in a news release Tuesday. An initial request in August drew a response from the department that it did not have the information, according to the group, which responded by pointing out that the department’s annual report contained charts showing total complaints and the top 10 complaint topics. The department “obviously did possess the requested information,” the group claimed.

Another back-and-forth followed, with the department saying the requested data was “not maintained by the Department,” the group said.

“This statement is obviously false since (the department) necessarily maintains the underlying data and reports from which the charts in the Annual Report were generated,” the group claimed.

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In October, the department “finally admitted that it possessed the requested data,” the group said, but now is refusing to provide it, saying it is confidential, the group said.

 

 

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California dad charged with incest after allegedly assaulting daughter; DA may drop case

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California dad charged with incest after allegedly assaulting daughter; DA may drop case


When Makayla Rene Settles turned 18, she left Raleigh, North Carolina, for a fresh start. She moved to Moorpark, California, to live with her biological father, Stephen Vincent Chavez, with plans to attend college and build a new life. Two days after she arrived, her family says she called terrified and asking for help.

“It was just the fear in her voice, her crying. I didn’t need details. I knew something was wrong, and I said, ‘I’m on the way,’” said Carolina Sandoval, Makayla’s mother.

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Carolina says she rushed to Chavez’s home. When she saw her daughter, she was devastated.

“She’s barely walking,” Carolina said. “My brother picks her up and hugs her.”

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Makayla was taken to a hospital, where a rape kit was performed. According to the family, the results came back positive for Stephen Vincent Chavez’s DNA. He was arrested that same night and charged with incest, taking advantage of a position of trust, and providing alcohol to a minor.

Her cousin, Crystal Sandoval, was in disbelief. She said, “I was screaming, I was crying. I just kept thinking, why would he do that to her? This is something she could not come back from.”

Crystal was right. Five months later, Makayla Rene Settles died by suicide.

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“If I’m being honest, it feels like I handed my daughter to the devil,” said Carolina.

On the night Makayla was taken to the hospital, Sandoval says Chavez sent her a text message. It read, “I’m never drinking liquor again. I don’t want that blackout to happen again.”

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Now, the family says they’ve been dealt another devastating blow. According to Crystal Sandoval, the Ventura County DA’s Office has told them the case may not go to trial because Makayla is no longer alive to testify.

“The DA was essentially saying, ‘We don’t know if we have a case because she’s no longer here,’ and when she told me that, I immediately said, ‘No, we’re not going to let that slide,’” said Crystal.

Determined to get justice, Crystal took to social media. Her videos went viral, drawing widespread outrage and prompting hundreds to promise to show up to Chavez’s next court hearing, scheduled for April 21 at the Ventura County Courthouse.

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“It was like he took her sunshine away and just kind of broke her soul,” Crystal said.

The Ventura County District Attorney’s Office issued the following statement:

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“We have seen the posts online and want to let the public know that our Sexual Assault Unit continues to prosecute the defendant for this extremely serious crime. This case has been filed since July 2025, when the evidence supported the filing of felony charges. As with any case, prosecutors filed charges based on the evidence. The court sets bail. Our office successfully moved to increase bail to $250K in July 2025 when the case was filed. The defendant requested that bail be reduced, but we successfully argued against that. The defendant has since posted $250K bail and is out of custody. With respect to the upcoming hearing, the April 21 date is an early disposition conference. This is a standard pretrial proceeding where the court and parties address the status of the case and set future dates as appropriate.”

Despite that statement, the family says they have already been told a trial is not guaranteed, and they are not backing down. Chavez has pleaded not guilty. His next court hearing is April 21 at 8:30 a.m. in Courtroom 14 at the Ventura County Courthouse.

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California’s leading GOP candidate for governor reacts to Swalwell’s exit from race | CNN Politics

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California’s leading GOP candidate for governor reacts to Swalwell’s exit from race | CNN Politics


California’s leading GOP candidate for governor reacts to Swalwell’s exit from race

Republican Gov. candidate Steve Hilton joins CNN’s Dana Bash after one of his opponents, Rep. Eric Swalwell, exited the California governor’s race amid sexual misconduct allegations. “We desperately need change. And no Democrat can provide that,” Hilton says.



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AB 2276 pilot targets seven California counties with speed-limiting devices for speeders

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AB 2276 pilot targets seven California counties with speed-limiting devices for speeders


A new effort to crack down on dangerous drivers in California is gaining attention as lawmakers push forward legislation aimed at repeat speeders.

Assembly member Esmeralda Soria has introduced a bill that would require certain drivers with multiple speeding offenses to install a device in their vehicles that automatically limits how fast they can go. The measure, known as the “Stop Super Speeders Act” (AB 2276), is designed to improve road safety and prevent deadly crashes.

The program could first roll out as a pilot in several counties, including Fresno, Kern, Los Angeles, San Bernardino, San Diego, Santa Clara, and Shasta. While the proposal was initially intended to be implemented statewide, consultants recommended starting with a smaller pilot program.

The legislation is driven in part by tragic cases like that of Paul Martinez, who was killed at just 21 years old after being struck by a speeding driver in Fresno. His father, Joe Martinez, says the loss is something he lives with every day.

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“Being 21 years old and suddenly your entire life, dreams, goals—everything—is just wiped out by the distraction of one person who was speeding,” he said. According to reports, the driver who hit Paul was traveling 54 miles per hour in a 40 mph zone.

Traffic safety remains a serious concern in Fresno. Data from Smart Growth America ranks the city as the seventh worst in the nation for pedestrian deaths.

“I do not want to see another father who grieves every single day because he lost his child to someone driving recklessly,” Soria said.

Under AB 2276, judges would have the authority to require repeat offenders to install Intelligent Speed Assistance (ISA) devices in their vehicles. The technology functions similarly to cruise control but automatically adjusts a car’s speed based on posted limits using GPS data.

“Once the technology is installed, it knows the speed limit of the neighborhood or freeway and makes adjustments accordingly,” Soria explained. “This is for those folks who haven’t learned their lesson from simply getting a ticket.”

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However, the proposal has drawn criticism from some groups. Opponents argue that the bill’s language is too broad and could create unintended safety risks. Critics say there are situations where drivers may need to accelerate quickly to avoid danger, and limiting speed could make those situations more hazardous.

Supporters counter that the bill is about accountability and protecting lives on the road.

“You would think this is a no-brainer bill,” said Martinez, “It holds repeat offenders accountable.”

The bill is still in the early stages of the legislative process. Its next step is review by the Assembly Appropriations Committee.



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