Technology
The most dangerous encounter to avoid in social media
They are dangerous, tricky scams designed to tug at your better judgment, draining bank accounts, creating havoc with your friends, and manipulating your reputation. Social engineering scams – the type of scams used by criminals to exploit a person’s trust to obtain money or sensitive information or both – have become much more sophisticated with the rise of artificial intelligence.
I’m passionate about protecting your privacy and security. I often hear from people saying, “Why should I care? I’d never fall for one of these scams.” Guess again.
Until now, popular phishing scams typically involved scammers calling innocent people, claiming to be from a company, and convincing them they owe money on an invoice or something. To combat this, brands have tried to protect their customers by saying, “They’ll never call.” But with OpenAI’s recent announcement of its voice-mimicking tool, we’re heading into a new era of social engineering scams.
We spoke to Tom Tovar, CEO of Appdome, a cybersecurity company dedicated to protecting mobile apps. He unveils the unsettling truth about social engineering scams and warns that it’s not just about being aware – it’s about being prepared. The time to change our mindset is now or risk becoming the next victim in the ever-evolving game of digital deception.
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Illustration of artificial intelligence (Kurt “CyberGuy” Knutsson)
How to spot a social engineering scam
In the intricate world of cybersecurity threats, social engineering scams really make their mark by cleverly manipulating our human instincts and emotions. According to Tovar, “Social engineering scams exploit the everyday fear, uncertainty, and doubt in humans to gain access to protected accounts, information, resources, payments, and more. These attacks can also abuse commercial expectations, business processes, and psychological tactics to trick humans into interacting with the scam.”
WHAT IS ARTIFICIAL INTELLIGENCE (AI)?
Illustration of artificial intelligence over data (Kurt “CyberGuy” Knutsson)
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What are some of the most recent social engineering scams?
In these scams, fraudsters masquerade as employees from banks, financial institutions or government agencies to gain the trust of their targets. Another social engineering scam could look like a vacation giveaway from a familiar friend but is instead a trick to get you to engage. By leveraging this trust, they manipulate individuals into divulging sensitive information or making financial transactions that benefit the scammer.
“In these attacks, the attacker has to get the user to interact,” Tovar explains.”So, they may send a very convincing text message to the victim purporting to be the fraud department of the bank.” This text message will say something like, “Did you make this purchase?” showcasing a supposedly fraudulent amount, usually concerning enough to panic the victim into replying “no” as quickly as possible. When they do this, they may receive a response saying, “Thank you. Someone from our fraud team will be in touch with you shortly.”
From there, the attacker and the victim are now in direct communication, where they can be tricked into handing over their sensitive information. In other scenarios, they may be told they need to download specific software to mitigate whichever situation the scammer convinced them of. With this software, the scammer can control the entire device.
Though there are other variations of this new social engineering style, they all involve taking advantage of the victim’s emotions and vulnerability to commit their deceptive act. When we asked Tovar how we can expect social engineering scams to change with this current wave of AI-supported, AI-generated scams, he said, “It’s just the wind before the storm.”
Illustration of AI aimed at you (Kurt “CyberGuy” Knutsson)
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How should you adjust your outlook to recognize better and combat social engineering scams?
Many brands have told their customers, “We’ll never call you,” to fight these impersonation scams. It makes sense but only leads scammers to devise new ways to trick their victims. Not only this, but according to Tovar, there’s another issue with telling your users that you won’t call them. “As brand loyalists, enthusiasts and supporters, that’s not really what we want our favorite brands to say.” He’s right. After all, one of the reasons customers may choose one brand over the competition is the ease with which they can talk to somebody if they have a question or concern.
Scammer using AI to trick you (Kurt “CyberGuy” Knutsson)
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Beyond gut feelings: Navigating the blurred lines of AI-driven scams
Tovar says, “Of course, if someone calls you, you want to be aware of what you’re being asked to do, and if it sounds fishy, don’t do it.” But because of AI’s sophistication and the clever, innovative tricks that scammers have up their sleeves, asking you to go with your “gut feeling” is simply not enough. “The line between what feels fishy and what feels real is gone.”
A woman answering phone call while on her laptop (Kurt “CyberGuy” Knutsson)
Proactive steps against sophisticated social engineering scams
Protecting yourself from social engineering scams, especially in the age of AI, requires a multifaceted approach. Here are some steps to help you safeguard against such threats.
1. Stay informed: Keep up to date with the latest scam tactics and cybersecurity news. Awareness is the first line of defense.
2. Verify independently: If contacted by someone claiming to be from a company, verify the claim by contacting the company directly through official channels.
3. Guard personal information: Be cautious about sharing personal information, especially in response to unsolicited communications.
4. Use two-factor authentication: Enable two-factor authentication wherever possible to add an extra layer of security.
5. Be skeptical: Approach too-good-to-be-true offers and urgent requests for action with skepticism.
6. Secure communications: Use encrypted communication channels and avoid discussing sensitive information over unsecured networks.
7. Regularly update systems: Keep operating systems and cybersecurity software up to date to protect against known vulnerabilities.
8. Avoid unknown links and downloads: Do not click on links or download attachments from unknown sources, as they may contain malware. The best way to protect yourself from clicking malicious links that install malware that may get access to your private information is to have antivirus protection installed on all your devices. This can also alert you of any phishing emails or ransomware scams. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android & iOS devices.
9. Report suspicious activity: If you suspect a social engineering attempt, report it to the appropriate authorities.
By implementing these steps, individuals and organizations can build a stronger defense against the evolving landscape of social engineering scams. It’s important to remember that as technology advances, so do the tactics of scammers. Continuous education and vigilance are key to staying protected.
Kurt’s key takeaways
Sadly, dodging sneaky social engineering scams is part of our everyday life in the world of connecting online. It’s like a game of digital cat-and-mouse, and we’ve got to stay one step ahead. So, what’s the game plan? First, let’s keep our eyes peeled for the latest scammer tricks – it’s all about staying in the know. However, it’s also about prevention, not just detection. If you get a call or message that smells fishy, trust your gut and double-check with the official sources. Remember, sharing is not always caring, especially regarding your personal information. Oh, and those too-good-to-be-true offers? That’s a big red flag. Let’s not make it easy for the scammers.
Have you ever encountered a social engineering scam? What red flags helped you recognize it? Let us know by writing us at Cyberguy.com/Contact.
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Copyright 2024 CyberGuy.com. All rights reserved.
Technology
The Iranian women Trump ‘saved’ from execution are simultaneously real and AI-manipulated
Only the night before, he had posted on Truth Social about the imminent executions of these women, quoting a screenshot that included a collage of eight glamorously backlit, soft-focus portraits. The photos of the women were immediately accused of being AI-generated. “Trump is begging Iranian leaders to not execute 8 AI-generated women. This is the funniest thing I’ve ever seen,” said one viral X post.
On top of that, almost immediately after Trump’s announcement, Mizan, an Iranian state news agency, called the president a liar. “Last night, Donald Trump, citing a completely false news story, called on Iran to overturn the death sentences of eight women.” Mizan said that some of the women had already been released and others were facing prison time but not execution, and furthermore said that Tehran had made no concessions — presumably, the status of the women has not changed.
The X account for the Iranian embassy in South Africa, perhaps the most relentless shitposter among Iran’s state-affiliated accounts, was quick to pile on by generating its own set of eight women:
The collage that Trump posted is, at the very least, AI-modified, Mahsa Alimardani, the associate director of the Technology Threats & Opportunities program at WITNESS, told The Verge. But the women themselves are real. The woman in the top right corner of the collage is Bita Hemmati, whose photograph appeared in several news stories in various right-leaning news outlets last week. Hemmati is confirmed to have received a death sentence issued by Branch 26 of the Tehran Revolutionary Court for “operational action for the hostile government of the United States and hostile groups.”
Alimardani named six of the women (Bita Hemmati, Mahboubeh Shabani, Venus Hossein-Nejad, Golnaz Naraghi, Diana Taherabadi, Ghazal Ghalandri), and said that the identities of the final two (said to be Panah Movahedi and Ensieh Nejati) were still unverified. The six verified women participated in protests against the government in January. Aside from Hemmati, none of the other women are reported to have received death sentences.
It’s not surprising that Trump has a careless disregard for the truth; it’s not surprising, either, for the Iranian regime to fudge the details to suit its own narrative, or to make light of real political prisoners in order to dunk on the United States.
The additional wrinkle is that the account mocking Trump for coming to the rescue of “8 AI-generated women” is the very same one that landed South Korean president Lee Jae-myung in hot water when he quoted a misleading labeled video posted by that account. Israeli officials have accused the account of being “well-known for spreading disinformation.” The case of the sketchy Lee Jae-myung quote-post is a story of mingled truth and misinformation, where the post got facts very wrong, but the video — of Israeli Defense Forces soldiers shoving a limp body off a rooftop in Gaza — was real, documenting an event that possibly implicates Israeli forces in a violation of international law.
The case of the eight Iranian protesters also features that same mingling of fact and fiction into a fuzzy distortion that fuels an endless disputation of real human rights violations. Their lives have been reduced to glossy pixels and quote-dunks, the stuff of propaganda and parody. While known liars fight with each other on the internet about who these women are and what will happen to them, they — verifiably six of them, at least — remain real people who exist beyond the Iranian internet blackout.
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You probably didn’t expect a travel booking platform to send you into a security spiral. Yet here we are.
Booking.com confirmed that hackers may have accessed customer data, including names, email addresses, phone numbers and booking details. That is enough information to make scam messages look real.
If you’ve booked a hotel or rental through the platform, this is worth your attention.
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Booking.com says hackers may have accessed customer names, emails, phone numbers and reservation details. The breach could make phishing messages look far more convincing. (KairosDee/Getty Images)
What happened in the Booking.com data breach
The company sent email notifications to affected customers after detecting “suspicious activity involving unauthorized third parties” accessing guest booking information. That’s the corporate way of saying someone got in who shouldn’t have been there.
One user shared the full notification on Reddit, where dozens of others said they received the same message. That suggests this was not an isolated case. The notice warned that anything customers “may have shared with the accommodation” could also have been exposed, meaning the breach went beyond basic account data.
What data was exposed in the Booking.com breach
Booking.com confirmed that financial information was not accessed. Physical home addresses were also not part of the breach, according to the company. So no, someone doesn’t have your credit card number or home address from this incident.
What they do potentially have: your name, email address, phone number and the details of your reservation. That’s enough to craft a convincing phishing message, which some hackers may already be doing.
“At Booking.com, we are dedicated to the security and data protection of our guests,” a Booking.com spokesperson said in a statement to CyberGuy. “We recently noticed some suspicious activity involving unauthorized third parties being able to access some of our guests’ booking information, which may include booking details, names, email addresses and phone numbers and anything that travelers may have shared with the accommodation.”
“Financial information was not accessed from Booking.com’s systems, nor were guests’ physical addresses,” the spokesperson continued. “Upon discovering the activity, we took action to contain the issue. We have updated the PIN number for these reservations and informed our guests.”
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A Booking.com breach exposed personal and reservation data that scammers can use to craft realistic fraud attempts. (Annette Riedl/picture alliance)
How scammers are using stolen booking data
A user who posted the notification on Reddit said that two weeks before receiving it, they got a phishing message on WhatsApp that included their real booking details and personal information. That timing matters. It suggests hackers may have already been using the data before many customers were notified.
It is not clear whether that earlier phishing attempt is directly tied to this specific breach, but it shows how detailed booking information can be used in targeted scams.
That is what makes this breach more dangerous than it first appears. When scammers know where you are staying and when, they can create messages that feel legitimate. A fake alert about a problem with your reservation or a request to confirm payment details suddenly looks real.
How past incidents highlight potential risks
This breach did not happen in a vacuum. In 2024, hackers infected computers at multiple hotels with a type of consumer-grade spyware known as stalkerware. In one documented case, a hotel employee was logged into their Booking.com admin portal when the software captured a screenshot of the screen, exposing visible customer data.
That detail points to a broader issue. In some cases, vulnerabilities may exist not just within a platform, but across the hotels and systems connected to it. The current breach may follow a similar pattern, though the company has not confirmed how the unauthorized access occurred.
To put the scale in context, Booking.com says 6.8 billion bookings have been made through the platform since 2010. Even a small percentage of affected users represents a large number of people.
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A Booking.com breach exposed personal and reservation data that scammers can use to craft realistic fraud attempts. Security experts warn travelers to verify any message about their stay. (martin-dm/Getty Images)
Ways to stay safe after the Booking.com breach
You don’t have to swear off travel apps to protect yourself. A few targeted steps go a long way.
1) Check for an official notification
Check your email for a message from Booking.com. If you received one, take it seriously rather than filing it away. The company says it has updated PINs for affected reservations, but your account itself may still need attention.
2) Update your password now
Change your Booking.com password, especially if you reuse it anywhere else. Credential stuffing attacks are common after breaches, and reused passwords make it easy for hackers to break into other accounts. A password manager can help you create and store strong, unique passwords so you are not relying on the same one across multiple sites. Check out the best expert-reviewed password managers of 2026 at Cyberguy.com.
3) Turn on two-factor authentication
Enable two-factor authentication (2FA) if you haven’t already. It adds a step, but it also blocks access even if someone has your password.
4) Consider identity theft protection
Even though financial data was not accessed, exposed personal details can still be used in scams or identity theft attempts. An identity protection service can monitor your information, alert you to suspicious activity and provide support if your identity is compromised. See my tips and best picks on Best Identity Theft Protection at Cyberguy.com.
5) Watch for highly targeted phishing messages
Be skeptical of any message that references your booking details, whether it arrives by email, text or WhatsApp. Legitimate companies rarely ask you to click a link and re-enter payment information. Hackers with your booking data can write convincing fakes that look urgent.
6) Verify bookings through official channels
If you get a message about your reservation, do not click the link. Open the Booking.com app or type the website address manually. You can also contact the hotel directly using the number listed on its official website.
7) Add a safety net in case you click something malicious
If you accidentally click a suspicious link, strong antivirus software can help detect malicious websites or downloads before they cause damage. Look for tools that offer real-time protection and phishing detection, not just basic virus scans. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com.
8) Limit how your personal data is exposed online
Data brokers collect and sell personal details like your phone number and email address. That makes it easier for scammers to connect stolen booking data to a real person. Removing your information from these sites with a data removal service can reduce how often you are targeted. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.
9) Report anything suspicious quickly
If you receive a phishing attempt that includes your real reservation details, contact Booking.com directly and report the message to your phone carrier or email provider. Reporting helps shut down scams faster.
Kurt’s key takeaways
Data breaches at major travel platforms are uncomfortable precisely because travel feels personal. Your itinerary, your accommodation and your plans are wrapped up in those booking details, and now someone else may have a copy. The good news is that financial information and home addresses were not part of this breach. The bad news is that the stolen data is detailed enough to be weaponized in targeted phishing attacks, and there’s evidence that it already has been. Booking.com updated its customers, reset PINs for affected reservations and publicly confirmed the incident. That’s more transparency than many companies offer. But the fact that users were receiving phishing messages on WhatsApp two weeks before the formal notification went out is worth sitting with. You can’t control whether the platform you use gets breached. You can control whether you’re an easy target once your data is out there.
How much responsibility should companies like Booking.com take when your personal data fuels scams? Let us know by writing to us at Cyberguy.com.
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Copyright 2026 CyberGuy.com. All rights reserved.
I’ve recommended several OLED gaming monitors to readers over the years, and I’ve finally taken my own advice to buy one. Alienware’s new 27-inch 1440p QD-OLED has all the features that I want and a low $350 price that was too tempting to ignore.
The AW2726DM model has five things that make it stand out for the price: a 1440p QD-OLED screen with lush contrast, a fast 240Hz refresh rate, a semi-glossy screen coating to enhance details, a low-profile design without flashy RGB LEDs, and a great warranty (three years with coverage for burn-in).
I’ve been using Alienware’s new monitor for a couple days, and I’ve already spent hours with it playing Marathon. It was my first opportunity to see Bungie’s new first-person extraction shooter in its full HDR glory, and I can never go back. Switching on HDR wasn’t automatic, though it already looked so much better than my IPS panel without being activated.
Enabling it transformed how Marathon looked for the better, but made everything else about the OS look pretty washed-out. It’s a Windows issue, not an Alienware issue. It’s easy to enable HDR every time I launch a game and disable it afterward with the Windows + Alt + B keyboard shortcut, but unfortunately triggers HDR for all connected displays. This includes my IPS monitor that imbues everything with a terrible gray hue when HDR is on. So, using the system settings is the best way to adjust HDR for just the QD-OLED.
I landed on this QD-OLED after having spent a ton of time researching pricier models. The unanimous takeaway from reviewers was that LG’s Tandem RGB WOLED panels are some of the brightest out there, but also tend to exhibit lousy gray uniformity in dark scenes. QD-OLED monitors, on the other hand, offer slightly better contrast than WOLED and don’t suffer from those same uniformity issues. However, blacks sometimes appear as dark purple in bright rooms on QD-OLED panels, meaning they’re ideal for rooms that don’t have a bunch of light bouncing around.
There’s no perfect choice, and honestly I got tired of doing research, so I jumped in with the cheapest OLED. I’m glad that I did. Shopping for an OLED gaming monitor can be hard, but it can also be this easy. AOC makes a model that’s discounted to $339.99 at the time of publishing, and its specs are comparable.
As expected, the AW2726DM isn’t a cutting-edge monitor. Its QD-OLED panel isn’t as fast or as bright as some other pricier options, and it doesn’t have USB ports for connecting accessories. Considering its low price, it’s easy for me to overlook those omissions. I’d have a much harder time accepting them in a pricier display.
The fact that I mostly use my computer for text-based work at The Verge is what prevented me from upgrading to an OLED monitor. My 1440p IPS monitor is bright, it’s good at showing text clearly, and it has a fast refresh rate for gaming. Alienware’s QD-OLED is less bright, and some might be bothered by how text looks (I have to really squint to see the slight fringing from this QD-OLED’s subpixel layout). But I have a life outside of work, which includes playing a lot of PC games. That’s the slice of myself I bought this monitor for, and I’m so happy I did.
Photography by Cameron Faulkner / The Verge
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