Technology

Texas is replacing thousands of human exam graders with AI

Published

2 years ago

April 10, 2024

Texas is replacing thousands of human exam graders with AI

Students in Texas taking their state-mandated exams this week are being used as guinea pigs for a new artificial intelligence-powered scoring system set to replace a majority of human graders in the region.

The Texas Tribune reports an “automated scoring engine” that utilizes natural language processing — the technology that enables chatbots like OpenAI’s ChatGPT to understand and communicate with users — is being rolled out by the Texas Education Agency (TEA) to grade open-ended questions on the State of Texas Assessments of Academic Readiness (STAAR) exams. The agency is expecting the system to save $15–20 million per year by reducing the need for temporary human scorers, with plans to hire under 2,000 graders this year compared to the 6,000 required in 2023.

“We wanted to keep as many constructed open-ended responses as we can, but they take an incredible amount of time to score.”

The STAAR exams, which test students between the third and eighth grades on their understanding of the core curriculum, were redesigned last year to include fewer multiple-choice questions. It now contains up to seven times more open-ended questions, with TEA director of student assessment Jose Rios saying the agency “wanted to keep as many constructed open-ended responses as we can, but they take an incredible amount of time to score.”

According to a slideshow hosted on TEA’s website, the new scoring system was trained using 3,000 exam responses that had already received two rounds of human grading. Some safety nets have also been implemented — a quarter of all the computer-graded results will be rescored by humans, for example, as will answers that confuse the AI system (including the use of slang or non-English responses).

While TEA is optimistic that AI will enable it to save buckets of cash, some educators aren’t so keen to see it implemented. Lewisville Independent School District superintendent Lori Rapp said her district saw a “drastic increase” in constructed responses receiving a zero score when the automated grading system was used on a limited basis in December 2023. “At this time, we are unable to determine if there is something wrong with the test question or if it is the new automated scoring system,” Rapp said.

AI essay-scoring engines are nothing new. A 2019 report from Motherboard found that they were being used in at least 21 states to varying degrees of success, though TEA seems determined to avoid the same reputation. Small print on TEA’s slideshow also stresses that its new scoring engine is a closed system that’s inherently different from AI, in that “AI is a computer using progressive learning algorithms to adapt, allowing the data to do the programming and essentially teaching itself.”

The attempt to draw a line between them isn’t surprising — there’s no shortage of teachers despairing online about how generative AI services are being used to cheat on assignments and homework. The students being graded by this new scoring system may have a hard time accepting how they believe “rules for thee and not for me” are being applied here.

Technology

TikTok ban: all the news on the app’s shutdown and return in the US

Published

6 hours ago

December 18, 2025

Press Room

TikTok ban: all the news on the app’s shutdown and return in the US

After briefly going dark in the US to comply with the divest-or-ban law targeting ByteDance that went into effect on January 19th, TikTok quickly came back online. It eventually reappeared in the App Store and Google Play as negotiations between the US and China continued, and Donald Trump continued to sign extensions directing officials not to apply the law’s penalties.

Finally, in mid-December, TikTok CEO Shou Zi Chew told employees that the agreements to create TikTok USDS Joint Venture LLC, which includes Oracle, Silver Lake, and MGX as part owners, have been signed, and the deal is expected to close on January 22nd, 2026. His letter said that for users in the US, the new joint venture will oversee data protection, the security of a newly-retrained algorithm, content moderation, and the deployment of the US app and platform.

Read on for all the latest news on the TikTok ban law in the US.

Technology

Secret phrases to get you past AI bot customer service

Published

6 hours ago

December 18, 2025

Press Room

Secret phrases to get you past AI bot customer service

NEWYou can now listen to Fox News articles!

You’re gonna love me for this.

Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice answers and drops you into an endless loop of menus and misunderstood prompts. Now what?

That’s not an accident. Many companies use what insiders call “frustration AI.” The system is specifically designed to exhaust you until you hang up and walk away.

Not today. (Get more tips like this at GetKim.com)

FOX NEWS POLL: VOTERS SAY GO SLOW ON AI DEVELOPMENT — BUT DON’T KNOW WHO SHOULD STEER

Here are a few ways to bypass “frustration” AI bots. (Sebastian Kahnert/picture alliance via Getty Images)

Use the magic words

You want a human. For starters, don’t explain your issue. That’s the trap. You need words the AI has been programmed to treat differently.

Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The word cancel sets off alarms and often sends you straight to the customer retention team. Saying you’re returning a call signals an existing issue the bot cannot track. I used that last weekend when my internet went down, and, bam, I had a human.

Power words: When the system starts listing options, clearly say one word: “Supervisor.” If that doesn’t work, say, “I need to file a formal complaint.” Most systems are not programmed to deal with complaints or supervisors. They escalate fast.

Technical bypass: Asked to enter your account number? Press the pound key (#) instead of numbers. Many older systems treat unexpected input as an error and default to a human.

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“Supervisor” is one magic word that can get you a human on the other end of the line. (Neil Godwin/Future via Getty Images)

Go above the bots

If direct commands fail with AI, be a confused human.

The Frustration Act: When the AI bot asks a question, pause. Wait 10 seconds before answering. These systems are built for fast, clean responses. Long pauses often break the flow and send your call to a human.

The Unintelligible Bypass: Stuck in a loop? Act like your phone connection is terrible. Say garbled words or nonsense. After the system says, “I’m having trouble understanding you” three times, many bots automatically transfer you to a live agent.

The Language Barrier Trick: If the company offers multiple languages, choose one that’s not your primary language or does not match your accent. The AI often gives up quickly and routes you to a human trained to handle language issues.

Use these tricks when you need help. You are calling for service, not an AI bot.

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Long pauses and garbled language can also get you referred to a human. (iStock)

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Technology

The latest iPad Air is $400 for the first time and arrives by Christmas

Published

18 hours ago

December 18, 2025

Press Room

The latest iPad Air is 0 for the first time and arrives by Christmas

If you have $400 and want an iPad, your options are usually kind of limited to either just the base iPad, or better yet, the latest iPad Mini — if it happens to be on sale when you’re shopping (it is now, but that’s not always the case). But right now, you should consider getting the 128GB version of Apple’s 11-inch iPad Air with the capable M3 processor. At Target, multiple colors of this model are $399.99, beating the previous low of $449.99 we’ve seen during large-scale deal events. Currently, no other retailer is matching this price. This sale ends Saturday night.

$400 is a sweet price for this model, as it debuted in early 2025 for $600. In terms of how it stacks up to other iPad models, Verge editor-at-large David Pierce said in his impressions that the M3 Air is “exactly what you think it is. Which is fine.” I know, that sounds like a back-handed compliment, but it’s been a while since iPads peaked in terms of utility, design, and fast performance. This one carries the torch in Apple’s tablet dominance, and its M3 processor means it’ll be a fantastic tablet for longer than any other iPad at the $400 price point. Read our in-depth impressions.