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Scammers are using fake news, malicious links to target you in an emotional Facebook phishing trap

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Scammers are using fake news, malicious links to target you in an emotional Facebook phishing trap

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Beware of a new scam that preys on your emotions on Facebook. 

Scammers are hacking into people’s Facebook accounts, posting sad messages like “I can’t believe he’s gone,” and tagging you or other people to get your attention.

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You might think they are mourning a loved one and want to offer your condolences, but don’t fall for it. 

It’s a trick to make you click on harmful links that could compromise your security or privacy.

CLICK TO GET KURT’S FREE CYBERGUY NEWSLETTER WITH SECURITY ALERTS, QUICK VIDEO TIPS, TECH REVIEWS AND EASY HOW-TO’S TO MAKE YOU SMARTER

Fake news articles and links (Georgetown Police Department)

How scammers use fake news and fake emotions to steal your Facebook password

The scam starts with a post from someone you know that says, “I can’t believe he is gone. I’m gonna miss him so much.” The post has a link to a supposed news article or video, but it is actually a trap. If you click the link, you are taken to a fake web page that asks you to log in to Facebook. If you do, you are giving away your Facebook password to the scammers. There is no news article or video, only a clever way to steal your identity.

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THIS FACEBOOK MESSENGER PHISHING SCAM IS STEALING MILLIONS OF PASSWORDS

The scammers use hacked Facebook accounts to spread these “I can’t believe he is gone” phishing links. The posts look like they are from your friends and relatives, which makes them hard to resist. If you fall victim to this scam, the scammers can use your Facebook account to post the same message to your contacts and lure more people into their scam.

Fake news article with video posted on Facebook (Reddit)

MORE: DON’T FALL FOR THAT “LOOK WHO DIED” FACEBOOK MESSAGE TRAP

How the ‘I can’t believe he’s gone’ scam works to trick you

The “I can’t believe he’s gone” Facebook scam is a clever scheme to trick you into clicking. Let’s analyze the mental and social techniques that make it so effective.

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Pretends to be a friend

The scam post looks like it comes from one of your Facebook friends. But in reality, your friend’s account has been taken over or copied by a scammer. The familiar name and photo make it seem like a personal message. You are more likely to pay attention to shocking news from a friend than from a stranger.

Exploits your emotions with a sad story

The post starts with, “I can’t believe he’s gone, I’m gonna miss him so much.” This makes you think that the person has lost someone close to them. The emotional tone appeals to your sympathy, making you want to watch the video to find out what happened.

Uses a fake news headline to convince you

The fake headline from a reputable news source like CNN or BBC News gives the impression of authenticity. You are used to trusting major media outlets, so a headline from them seems reliable. This makes you believe that the tragedy is real.

Makes you curious to see more

The shocking post and article headline create a strong curiosity. Who died? How did it happen? You feel the need to watch the video for answers. This is exactly what the scammers want you to do.

Shows a video thumbnail to confirm your fears

The video thumbnail shows a car accident or another disaster that supposedly caused the death. You tend to trust what you see with your own eyes. This image makes the accident seem real and tangible.

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Lowers your guard with a friend’s name

Seeing a friend share such sad news makes you less suspicious. Your first reaction is to offer support, not to doubt if it’s true. This trust in friends helps the scam avoid Facebook’s spam detection.

Takes you away from Facebook to steal your password

By sending you to an external site, the scam avoids any warnings you might get on Facebook. On Facebook, you can see where the links go before you open them. But these redirects hide the destination.

Woman on Facebook (Kurt “CyberGuy” Knutsson)

MORE: HOW TO PROTECT YOURSELF FROM SOCIAL MEDIA SCAMMERS

5 ways to protect yourself against phishing scams on Facebook

1) Don’t click the link: Make sure to hover your cursor above the link to see what it reads; usually, legitimate news sources have their names in the URL. It is best to go directly to the news source and search for the specific story you are looking to read.

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2) Remember that people on Facebook get their accounts hacked all the time: Even if you are tagged, make sure you only open links from people you actually know well. And even before you do, look for changes in activity or behavior from the profile you are looking at.

3) Confirm with the friend: If you have doubts, contact the friend who posted the message to verify it. They probably didn’t know their account was used for a scam.

4) Look at the Comments: Often, other users will expose scams in the comments. Check if anyone is saying it’s a hoax or a breach.

5) Have good antivirus software on all your devices: Having antivirus software on your devices will make sure you are stopped from clicking on any potential malicious links that may install malware on your devices, allowing hackers to gain access to your personal information. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android & iOS devices.

MORE: GHOST-HACKING: HOW TO PROTECT YOURSELF FROM SCAMS FROM BEYOND THE GRAVE OF THOSE YOU KNEW

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What to do if you click on the ‘I can’t believe he’s gone’ link?

Exit the fraudulent page or video immediately: Do not stay on the website or video that the link opened. The longer you are there, the more danger you face. Leave the page as soon as possible without entering any information or downloading anything.

Perform a malware scan with your antivirus software: Some redirects may secretly download or install malware such as viruses, Trojans, spyware and other harmful programs on your device. Use your antivirus software to scan for any malware and remove it before it causes any damage or steals any data.

Reset your Facebook password: Your Facebook account may have been hacked. To prevent further access by hackers on another device, go to Facebook’s security settings and change your password. Make sure it is different from your other passwords and hard to guess. Consider using a password manager to generate and store complex passwords.

Turn on two-factor authentication for Facebook: Two-factor authentication makes your Facebook account more secure. After resetting your password on another device, go to the two-factor settings on that other device and enable it. This means that you will need your password and another verification method, such as a code or biometrics, to log in.

Monitor your accounts for any unusual activity: Keep an eye on your social, financial and email accounts for any changes that you did not make. Hackers may use your Facebook account to break into other accounts linked to it.

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Review your credit reports and freeze your credit: If you shared any personal information, you may be at risk of identity theft. Get your credit reports from Equifax, Experian and TransUnion and look for any accounts that you did not open. You may want to freeze your credit with each bureau to prevent criminals from opening new accounts in your name.

Use identity theft protection: Given the sneaky rise of Facebook phishing scams that use fake news and dodgy links to play on our emotions, it’s important to up our game in staying safe. That’s where identity theft protection comes into play. Identity theft protection companies can monitor personal information like your home title, Social Security Number, phone number and email address and alert you if it is being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals. See my tips and best picks on how to protect yourself from identity theft.

Be careful of related scams via phone and email: Watch out for suspicious calls or emails that may be related to the scam as a result of you inadvertently revealing your personal information, such as an email or your phone number. Scammers often use various tactics to deceive you into divulging sensitive information. Once scammers have this information, they can use it to perpetrate further scams, such as phishing attempts or identity theft. Do not answer or click on any links or attachments. They may try to trick you into giving more information or money.

The word scam over a Facebook account (Kurt “CyberGuy” Knutsson)

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Kurt’s key takeaways

With life moving at the speed of life, it is hard to recognize a scam on Facebook, especially when you’ve been tagged on an emotional post by someone you know. But it pays to slow down before you respond to or click on Facebook posts pulling at your heartstrings.

Have you ever encountered a scam post like the one described in the article? How did you react? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips & security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

Ask Kurt a question or let us know what stories you’d like us to cover.

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Copyright 2024 CyberGuy.com. All rights reserved.

Technology

Trump’s surgeon general nominee is running the wellness grifter playbook perfectly

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Trump’s surgeon general nominee is running the wellness grifter playbook perfectly

This is Optimizer, a weekly newsletter sent every Friday from Verge senior reviewer Victoria Song that dissects and discusses the latest gizmos and potions that swear they’re going to change your life. We’ll be taking a break next week and will back March 20th. Opt in for Optimizer here.

On the surface, the wellness to MAHA pipeline can appear baffling. How does one get from wanting to be healthy to eschewing vaccines, drinking raw milk, and opting for beef tallow over sunscreen? The simple answer would be: widespread misinformation on online platforms, particularly from influencers.

I’d argue the real answer is slightly more nuanced — and something that I’ve been ruminating over since last week’s confirmation hearing for Casey Means.

Means is President Trump’s controversial nominee for surgeon general, a role often described as the “nation’s doctor.” It entails being America’s foremost spokesperson on public health, as well as educating the public using the best scientific information available. You’re probably most familiar with the surgeon general’s warning on cigarette packs and alcohol labels.

Some of the backlash is because Means currently doesn’t hold an active medical license, is not currently practicing, and never finished her surgical residency — all of which are generally considered prerequisites for the post. She’s primarily known for being a wellness influencer with, as many of her detractors point out, dubious beliefs and inconsistent record of disclosing financial relationships with brands. For example, Trump’s former Surgeon General Jerome Adams has penned an opinion piece directly criticizing her stance on vaccines and history as a tech entrepreneur who recommends supplements. As the cofounder of Levels, a continuous glucose monitor (CGM) startup that’s aimed toward non-diabetics, Means has frequently used her platform to promote CGM use. That’s not inherently bad, but there’s a lack of evidence for its use in non-diabetic populations. There’s also no consensus among experts on how to interpret CGM data in non-diabetics. Aside from a lack of qualifications, Means’ influencer background presents several ethical red flags.

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Means tempered her beliefs during her confirmation hearing, despite having previously challenged vaccines, railed against birth control, and endorsed raw milk. I could probably write a separate Optimizer about each of those stances. But what I want to focus on here is the wellness to MAHA pipeline. Not only is it wildly profitable, but it’s got a very specific playbook.

Step one: establish credibility with selective science

If there’s one thing wellness influencers do well, it’s mixing actual science-based facts with emotional truths to lead their audience to potentially misleading conclusions. This is the most important part of any wellness influencer’s game.

Take Means’ book Good Energy, a New York Times bestseller cowritten with her brother Calley Means. The latter is a key figure in the MAHA movement, and serves as a senior adviser to RFK Jr. The book’s primary thesis is that metabolic dysfunction is at the root of every ailment you can think of, from acne to cancer. The front half of the book cites many true things about metabolism. For example, it goes into how mitochondria — the ol’ “powerhouse of the cell” — turns nutrients into cellular energy. She explains in digestible terms how mitochondria produce ATP, what ATP is used for in various bodily processes, and then goes into how certain factors of modern life may lead to “mitochondrial dysfunction.” She also goes into concepts like insulin resistance — when your body, over time, gets less responsive to the hormone leading to a less efficient use of blood sugar — and how it is heavily tied to conditions like diabetes, obesity, cardiovascular disease, and non-alcoholic fatty liver disease. If you remember high school biology, or even searched these basic claims on Google, much of the information passes the smell check.

Good Energy is full of basic health facts placed next to less proven theories. Sen. Susan Collins questioned Means on passages in the book relating to psychedelic use during her confirmation hearing.
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Throughout the book, Means also dispenses some solid, common-sense health advice. Things like sleeping eight hours a day, exercising, and opting for whole, unprocessed foods whenever possible. At the end of each chapter, Means includes a link to her references. Combined with Casey Means’ background as a graduate from Stanford School of Medicine, this can easily give the impression of a well-researched book by an expert with ample scientific backing.

The problem is those facts are interspersed with less convincing assertions, which all get tied together in service of questionable or misleading conclusions. For example, the book’s premise is that metabolic issues are often the culprit behind many ailments. That means, so long as you practice “good energy” habits that keep your mitochondria functioning, you can prevent cancer and a long list of other illnesses. The reality is scientists find combating mitochondrial dysfunction extremely challenging.

Here’s another example: erectile dysfunction. According to Means, erectile dysfunction is “generally rooted in metabolic disease, with reduced blood flow to the capillaries and nerves of the penis being a key factor, driven by the impact of insulin resistance on forming arterial blockages (called atherosclerosis) and blood vessel dilation.” She quotes another doctor, Sara Gottfried, as saying that erectile dysfunction is a “neon sign” for metabolic disorders. In the scientific references for the chapter, Means quotes her own blog for Levels on the subject as well as some other studies supporting some of the claims.

It is true that metabolic issues can lead to erectile dysfunction. But there are many other causes too. Many a standup comedian has opined about how performance anxiety, stress, or even too much alcohol can impact sexual performance on a given night. Certain medications or conditions like Parkinson’s disease can also contribute to it. Meanwhile, Gottfried is another doctor/wellness influencer who practices functional medicine like Means. Functional medicine is a controversial healthcare approach that attempts to take a holistic look at treatment, focusing on the root cause of a health problem instead of managing symptoms. There’s nothing inherently wrong with that, and some medical institutions like Cleveland Clinic have come to embrace it in recent years. But its critics have accused functional medicine of being a thinly disguised type of alternative medicine that depends on unnecessary blood testing, restrictive diets, and a ton of expensive supplements.

Excerpt from Good Energy reading: “My mom’s doctor insisted on a cesarean birth due to my size. But because I didn’t pass through her vaginal canal, I didn’t ingest the organisms from her microbiome that would have helped seed mine. Breastfeeding is more challenging for mothers after c-section and my mother couldn’t breastfeed. she was also told not to lift more than ten pounds while her C-section scar healed, and I was nearly”

An excerpt from Good Energy. I was not kidding about the vaginal organisms thing.
Screenshot: Good Energy, Casey Means

This is a lot of nuance that could easily fly over a reader’s head if they’re not familiar with the subjects at hand. There are some scientific truths in the mix, which give credence to other suspicious assertions that Means will make down the line.

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By the end of the book, you might not blink twice that oral antibiotics, birth control, ibuprofen, fluoride toothpaste, scented candles, and perfume are listed as toxins. You might even find yourself at a dinner party, sharing a “factoid” that C-sections are suboptimal for a baby’s gut microbiome, because the infant doesn’t get the chance to ingest the mother’s vaginal organisms. (The truth is more nuanced). Heck, you might just heed Means’ advice and rehome your pet if they keep interrupting your sleep by daring to sleep on the bed. All of that is “bad energy.”

Step two: cast doubt on institutions

In her book and across her platforms, Means has touted the same origin story. After becoming disillusioned with the medical establishment, Means left to find a better way. To tell that story, she uses powerful anecdotes of her mother’s frustrating experience with the traditional medical establishment — as well as her own experiences as a surgical resident.

Means then pairs those emotional stories with other truths. Like the fact that pharmaceutical companies are greedy and do lobby legislators in Washington. Doctors have said they feel pressured to “overtreat” patients due to a number of factors, including financial incentives. From there, she makes the assertion that conventional medicine might be alright for treating acute ailments (e.g., saving your life after a car accident), but you should ignore doctors for chronic illnesses. Chapter three of Means’ book Good Energy is literally titled “Trust yourself, not your doctor.”

This is a potent narrative. Nevermind that Means hedges in her book, saying that she “deeply respects doctors.” The seed of doubt has been planted. It’s not a huge logical leap to This is the secret the establishment is not telling you. Or, You don’t need all those medications because the real profit is in keeping you sick. It’s right there on Means’ website. In a section detailing her controversies, Means asserts that she’s considered controversial because in part “she criticizes ‘sick care’ medicine for profiting from disease management, calls for reform of the Farm Bill, pharmaceutical incentives, food culture, and industrial agriculture.” Here, she’s painted herself as a warrior for health, someone who challenges the status quo because she couldn’t bring herself to participate in the system.

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The Los Angeles Times reported on apparent holes in Means’ origin story, including that her former department chair said she quit her residency because of anxiety, not a disillusionment with the system.

But again, this requires the average person to dig deep on their own. All the influencer has to do is present themselves as a more genuine truthteller, exhort you to “do your own research” from links they provide, and offer up a product that will empower you to “take your health into your own hands” — a narrative RFK Jr. has used as well.

Conveniently, there’s an easy built-in counter for anyone who tries to refute these claims with information from reputable institutions: They are corrupt and lying to you.

Step three: offer ‘simple’ solutions that lead to profit

At this point, Means has established that she does research (even if the conclusions are at times questionable) and has a medical background. She’s consistently messaged that medical institutions aren’t trustworthy. The last step is to tell her audience she has the real answer to why everyone is sick (metabolic dysfunction) and how to fix it (several products).

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As a wellness influencer, Means sells a lot of things. First and foremost, her philosophy of “good energy” and metabolic health, which has spawned a book and newsletter, complete with affiliate links for the “clean” products and supplements she recommends. In one of her “Good Energy” newsletters, Means recommends blood tests from Function Health — a standard part of her methodology — plus supplements like WeNatal and ENERGYBits, a form of spirulina algae and chlorella. (Nevermind that ENERGYBits was eviscerated on both Shark Tank and by the American Council of Science and Health as allegedly citing junk science and misleading product marketing. Studies have also not conclusively found health benefits to spirulina supplements.)

Another screenshot of an excerpt from Good Energy reading: “Depression, anxiety, acne, infertility, insomnia, heart disease, erectile dysfunction, type 2 diabetes, Alzheimer’s disease, cancer, and most other conditions that torture and shorten our lives are actually rooted in the same thing. And the ability to prevent and reverse these conditions—and feel incredibly today—is under your control and simpler than you think.”

And there’s the playbook’s final sales pitch. This passage comes directly from the Good Energy book.
Screenshot: Good Energy, Casey Means

Means has financial relationships with all three brands, including newsletter sponsorships and partnerships fees. It’s expected that influencers are usually selling something, but the problem is there were no disclosures for any of those three brands in that newsletter.

That’s not an outlier either. While reading the Good Energy book, the only brand relationship I saw Means disclose was that she cofounded Levels. Once in the text itself, and once in the acknowledgements. Conversely, she recommended Function Health three times in the book and not once does she disclose that she’s an investor. Other brands she promotes but doesn’t disclose relationships to in the book include, once again, WeNatal and Daily Harvest, a health food delivery service.

Energybits cofounder on SharkTank standing next to a table displaying the supplement.

ENERGYBits, an algae supplement that Means partners with and promotes, was roasted on Shark Tank for misleading marketing.
Michael Desmond/Disney General Entertainment Content via Getty Images

An Associated Press investigation claimed that while Means did disclose newsletter sponsors, she failed to disclose affiliate links in a buying guide on her site. Meanwhile, Public Citizen, a nonprofit consumer advocacy organization, wrote a letter to the FTC calling on the agency to investigate Means for allegedly failing to follow advertising disclosure standards. The nonprofit found that, with regard to affiliate links, Means neglected to disclose financial relationships 56 percent of the time.

The problem with wellness trends

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It’s not guaranteed that Means will become surgeon general, but you can already see the impact of this common influencer playbook shifting public health. This strategy is why gray market peptides are popular. It’s why you see people starting to doubt vaccines and other medical treatments with decades of evidence.

It has an impact on health tech too. It’s why we’re starting to see gadgets that seem to spring directly from wellness trends. Hormone balancing and inflammation are two dubious wellness trends that are likely why I saw so many urine, blood, and saliva testing kits pop up at CES. Metabolism and nutrition are two areas where wearable and fitness tech makers are diving into with AI coaches.

The scariest thing about Casey Means and other wellness influencers is that some of what they say is true. They are rightfully honing in on genuine frustrations people have with our broken healthcare system and the overwhelming amount of contradictory information online. But where science says “the truth is complicated,” wellness influencers propose a simple solution: All you have to do is take out your wallet.

Follow topics and authors from this story to see more like this in your personalized homepage feed and to receive email updates.

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AI T-shirt could detect hidden heart risks

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AI T-shirt could detect hidden heart risks

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Your next heart test might not happen in a hospital. It could start with something you pull from your dresser. Researchers at Imperial College London are developing an artificial intelligence (AI)-powered T-shirt that monitors the heart for days at a time. The mission is straightforward: detect inherited heart rhythm disorders that often remain hidden until it is too late.

These conditions can sit quietly for years. Then they strike without warning. That unpredictability is what makes them so dangerous.

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A member of the Imperial College London cardiology team and a research volunteer hold the AI-powered T-shirt designed for long-term heart rhythm monitoring. (British Heart Foundation)

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Why traditional heart tests miss warning signs

Most people who receive an electrocardiogram spend only a few minutes connected to sensors in a clinic. The test captures a brief snapshot of the heart’s electrical activity. That snapshot works well for many common heart issues. It creates blind spots when it comes to inherited rhythm disorders.

Cardiologists understand that these abnormalities can be intermittent. A dangerous pattern may surface for a short period, then disappear. If your ECG happens during a calm phase, the results can appear completely normal.

Current home ECG monitors rely on adhesive electrodes placed precisely on the chest, with leads connected to a waist-worn monitor. Patients must carefully remove and reattach the system to shower. That process can make extended monitoring inconvenient and difficult to maintain.

Extended monitoring changes that equation. When doctors review days or weeks of heart rhythm data, they gain context. Subtle irregularities become visible. Patterns emerge. Risks that once slipped through the cracks can come into focus.

How the AI T-shirt works

This project combines medical science with wearable design. The shirt uses soft sportswear-style fabric with up to 50 ECG-style sensors woven into the material. You can wear it under everyday clothing. You can sleep in it. You can wash it and put it back on. Instead of collecting a quick reading, the shirt records continuous electrical signals from your heart. Artificial intelligence then analyzes that data for patterns linked to inherited conditions such as Brugada syndrome.

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With funding from the British Heart Foundation, researchers are training the algorithm using ECG data from more than 1,000 individuals. Some participants live with inherited heart rhythm disorders. Others do not. That mix helps the system distinguish between healthy variations and signals that suggest elevated risk.

Next, around 200 volunteers will wear the shirt for up to three months. Researchers will evaluate how effectively it detects abnormal rhythms outside a hospital environment.

SMART PILL CONFIRMS WHEN MEDICATION IS SWALLOWED

Dr. Keenan Saleh and Dr. Ahran Arnold hold the AI T-shirt which uses up to 50 built-in sensors to capture continuous ECG data while patients go about daily life. (Imperial College London)

Why this matters for families

Inherited heart conditions often run silently through generations. In the United States, millions of people live with congenital or inherited heart disorders that can increase the risk of sudden cardiac death. Since 1999, sudden cardiac death rates have risen among adults ages 25 to 44, a troubling trend for otherwise healthy young people. Some experience breathlessness or fainting during routine activities. Others have no symptoms at all. A normal heart test on a single day may not reveal an underlying rhythm disorder. For families, that uncertainty can weigh heavily.

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Carly Benge, one of the people involved in the research, was diagnosed with Brugada syndrome as an adult. Her children may have inherited the condition, but there is no clear answer yet. Families in the U.S. face similar questions when a genetic heart condition is discovered in one relative. Longer-term monitoring could provide clarity much earlier in life. When detection shifts from a short clinic visit to ongoing observation, it offers something powerful. Time. Time to intervene. Time to plan. Time to protect.

When could this AI T-shirt become available?

Researchers estimate the technology may reach clinical practice within five years. Before that happens, it must undergo rigorous trials and regulatory review.

Initial testing focuses on adults. If results are strong, the approach could eventually extend to children. The ultimate goal is clear. Equip doctors with better tools to identify inherited heart rhythm disorders before they become fatal.

Volunteer Carly Benge holds the washable monitoring AI T-shirt that could help detect inherited heart conditions earlier. (British Heart Foundation)

What this means for you

Even if you have no known family history of heart disease, this technology signals a broader shift in healthcare. A normal ECG result on a single day may not tell the full story. Continuous monitoring could uncover hidden risks that brief tests miss. AI systems can process vast amounts of heart data faster than any human reviewer. Comfortable wearable designs may also make long-term screening more practical for everyday people.

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If this T-shirt proves accurate, doctors could identify high-risk patients earlier. Early detection often leads to medication, closer follow-up or implanted devices that reduce the risk of sudden cardiac death. It also moves heart care closer to real life. Instead of repeated clinic visits, meaningful data collection could happen while you work, relax or sleep. That shift makes prevention more personal and potentially more effective.

Researchers also hope the technology could eventually help identify other rhythm disorders such as atrial fibrillation, expanding its impact beyond rare inherited conditions.

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Kurt’s key takeaways

Wearable technology already tracks steps, sleep and workouts. Medical-grade clothing could represent the next step forward. An AI-powered T-shirt will not replace cardiologists. It could give them a longer, clearer view of how the heart behaves in daily life. For families with a history of inherited heart conditions, that deeper view may offer earlier answers and fewer devastating surprises.

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If a simple shirt could quietly monitor your heart for weeks and help prevent sudden cardiac death, would you choose to wear it? Let us know by writing to us at Cyberguy.com.

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Amazon.com says things are fixed after some issues with logging in and checking out

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Amazon.com says things are fixed after some issues with logging in and checking out

If you were having issues shopping on Amazon or loading your playlists on Amazon Music on Thursday, you weren’t alone. For over three hours today, Downdetector showed a sizable spike in people reporting issues with checkout, search, and logging in. The problem seemed to be affecting both the site and the mobile apps. But an Amazon spokesperson tells The Verge that the issues are now fixed.

“We’re sorry that some customers may have temporarily experienced issues while shopping,” Amazon spokesperson Jennie Bryant says in a statement. “We have resolved the issue, which was related to a software code deployment, and website and app are now running smoothly.”

Several Verge staffers experienced issues themselves when there were problems. Clicking through to many products produced a “sorry, something went wrong” error, and even pages that did load were not showing pricing. Users reported being repeatedly logged out of their accounts when trying to check out or load their cart. Even the parts of Amazon.com that were working seem to be loading slowly.

The company has been dealing with AWS outages in Bahrain and the United Arab Emirates due to drone strikes by the Iranian military, but there has not been any word of more widespread outages in the US or elsewhere.

Update March 5th: Added comment from Amazon saying that things are fixed.

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