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Reclaim your privacy by disabling your cellphone carrier’s data tracking

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Reclaim your privacy by disabling your cellphone carrier’s data tracking

We’ve all heard before that our cellphones are listening to us and monitoring our every move. While this has been debunked (or, at least, explained), the fact of the matter is that data tracking is standard practice by the most popular mobile carriers these days.

And still in 2024, even with complaints from users, new tracking methods are continually emerging, making it harder for users to take back control of their data.

So, what do you need to know exactly about how your mobile carrier tracks your data? And how can you reclaim your privacy without having to say goodbye to your mobile carrier altogether?

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Women looking at a phone (Kurt “CyberGuy” Knutsson)

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What is data tracking, and what do mobile carriers collect?

To start, let’s talk about what “data tracking” actually means. Data tracking is when companies collect information about a user’s online activities, including but not limited to their browsing history, location data, messaging information and app usage.

This data is used directly by the company collecting it or shared with third-party companies to ultimately tailor their advertising to you. (There are other justifications for this, such as “improving services.” But nowadays, targeted advertising is the primary reason, which leads users to feel more and more like their phones are listening in on them.)

Data tracking may look different from one company to the next. When it comes to mobile carriers, they can collect a wide range of information about their users, which is no surprise since, for most of us, our phones are an extension of ourselves. Therefore, it’s important for you to be aware of these practices and actively manage your privacy settings to maintain control over your personal information.

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A woman holding an iPhone (Kurt “CyberGuy” Knutsson)

MORE: FCC SLAPS AT&T, VERIZON, T-MOBILE WITH MEGA FINES FOR DATA DECEIT

Different ways mobile carriers collect data

Mobile carriers employ a variety of techniques to gather specific data from their users:

T-Mobile

  • User behavior profiling: T-Mobile analyzes personal data to predict user behaviors and preferences, which can influence future services and marketing strategies.
  • Research support: The carrier shares data to aid public and scientific research initiatives, ensuring that personal identifiers are removed.
  • App usage analysis: Tracks the frequency and duration of app usage to gather insights into user preferences and habits.
  • Advertising personalization: This process collects information on app usage and demographic details to tailor advertisements more closely to the user’s interests.

Verizon

  • Network usage insights: Verizon uses data like web browsing and app usage to offer additional services or upgrades.
  • Aggregate consumer insights: Combines user data with external data to generate insights into consumer behaviors and trends.
  • Customized user experience: Verizon analyzes the websites and apps users engage with to create a more personalized service experience.
  • Marketing optimization: Uses detailed user data to refine and personalize marketing efforts and service offerings.

AT&T

  • Browsing and location tracking: AT&T collects detailed records of users’ web browsing and location to customize ads and offers.
  • Automated decision-making: They employ algorithms to use collected data to make automated decisions that affect the ads and content presented to the user.
  • Demographic and viewing data: Gathers demographic information alongside viewing habits to better understand and segment their user base.
  • Identity verification services: AT&T shares certain data with third parties to facilitate identity verification and fraud prevention measures.

Feeling a bit surprised by all of this? Yeah, we are, too.

A person holding a phone (Kurt “CyberGuy” Knutsson)

MORE: AT&T DATA LEAK FROM 73 MILLION CUSTOMERS; WHAT YOU NEED TO DO NEXT

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How to turn off data tracking on your device based on your mobile carrier

If you don’t want your mobile carrier to have so much overarching access to your data, there are ways you can stop them. The problem is that most mobile carriers aren’t going to broadcast this information because it’s beneficial for them to maintain this access.

However, that’s why we’re here to help. Managing your data privacy involves understanding the settings available on your mobile device. Below, you will find instructions for disabling data tracking on devices served by the major U.S. carriers – T-Mobile, Verizon and AT&T – as well as a general guide for other carriers.

T-Mobile

To adjust privacy settings on a T-Mobile device:

Log into your T-Mobile account.

  • Navigate to My Account, then click on Profile.
  • Scroll to the bottom and select Privacy and Notifications, then Privacy Dashboard.
  • Here, you can toggle off various options:Share data for public and scientific research: Prevents the use of your data for external research projects.Analytics and reporting: Stops the aggregation of your usage data for business reports.Advertising options: Limits personalized ads based on your app usage and other collected data.Profiling and automated decisions: Opt out of data usage for profiling purposes.Do not sell or share my personal information: Ensure your data is not sold or shared externally.
  • Share data for public and scientific research: Prevents the use of your data for external research projects.
  • Analytics and reporting: Stops the aggregation of your usage data for business reports.
  • Advertising options: Limits personalized ads based on your app usage and other collected data.
  • Profiling and automated decisions: Opt out of data usage for profiling purposes.
  • Do not sell or share my personal information: Ensure your data is not sold or shared externally.

Additionally, T-Mobile offers a separate app to limit data shared with third-party advertisers through the Magenta Advertising Platform.

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Verizon

To manage privacy settings on a Verizon device:

  • Log into your Verizon account.
  • Go to Account, then Account Overview and select Edit Profile and Settings.
  • Choose Manage Privacy Settings.
  • You can adjust the following:Customer Proprietary Network Info: Opt out to stop Verizon from using your data to market additional services.Business and Marketing Insights: Disable this to prevent the use of your data for creating consumer insights.Custom Experience and Custom Experience Plus: Opt out to stop personalized marketing based on your web and app usage.
  • Customer Proprietary Network Info: Opt out to stop Verizon from using your data to market additional services.
  • Business and Marketing Insights: Disable this to prevent the use of your data for creating consumer insights.
  • Custom Experience and Custom Experience Plus: Opt out to stop personalized marketing based on your web and app usage.

Resetting the Custom Experience settings will also stop Verizon from using previously collected browsing and location data.

AT&T

To disable data tracking on an AT&T device:

  • Log into your AT&T account.
  • Navigate to Profile, then Privacy Choices.
  • AT&T offers four main toggles you can turn off:Personalized Plus: Stops the use of your location and browsing data for personalized ads.Personalized: Disables automated decision-making using your data.Share or sell my personal information: This prevents AT&T from sharing your data for advertising purposes.
  • Personalized Plus: Stops the use of your location and browsing data for personalized ads.
  • Personalized: Disables automated decision-making using your data.
  • Share or sell my personal information: This prevents AT&T from sharing your data for advertising purposes.

It’s recommended that identity verification be kept active for security purposes.

MORE: TOP AFFORDABLE CELLPHONE PLANS

Other carriers

If you don’t use one of the above mobile carriers, the steps are likely very similar. But if you have any doubts, talk to your mobile carrier directly, perhaps by going into a store or searching online about how to do it for your specific carrier.

  • Log into your account through the carrier’s website or app.
  • Locate the privacy settings or preferences, which may be under sections labeled as Privacy, Security, or Data Management.
  • Review and adjust the settings to limit data tracking as per your preference.

A woman on her phone (Kurt “CyberGuy” Knutsson)

MORE: TIDY UP YOUR TECH: SPRING-CLEANING TIPS FOR SAFEGUARDING YOUR DATA

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Strengthen your privacy with a VPN

While disabling carrier tracking is an important step, using a virtual private network (VPN) adds an extra layer of protection for your mobile data. A VPN encrypts all of your internet traffic and routes it through a secure server, shielding your online activities from prying eyes, including your carrier.

With a trusted VPN service, your carrier won’t be able to see which websites you visit, what you search for or the contents of your communications. Your IP address and location will also be masked. Setting up a VPN on your smartphone is easy and affordable, with many top providers offering mobile apps. Just be sure to choose a no-logs VPN with robust encryption that doesn’t sell your data to third parties. Combining VPN protection with disabling carrier tracking maximizes your privacy on the go. For the best VPN software, see my expert review of the best VPNs for browsing the web privately on your Windows, Mac, Android & iOS devices.

Kurt’s key takeaways

Even as users voice their concerns about their data, mobile carriers are still finding creative arguments to justify what they take and why they take it. It’s more important than ever to take your data into our own hands and utilize these tips to keep your data private as much as possible. Remember, if your data falls into the wrong hands, you have a much higher chance of becoming a victim of a cybercrime.

What do you think about all this data privacy information? Will this information influence how you choose your mobile carrier in the future or how you’ll take control of your data? Let us know by writing us at Cyberguy.com/Contact.

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Mystery box shows are complicated for everyone — even the actors

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Mystery box shows are complicated for everyone — even the actors

Silo is such a complicated show that even its showrunner gets confused sometimes. While filming the final seasons of the Apple TV sci-fi thriller, Graham Yost remembers two instances where he messed up details: once it was an actor who realized that a conversation they were about to shoot should’ve already taken place, the other involved the Japanese localization team pointing out that a subtitle didn’t match what was going on onscreen. In both instances, the problem was ultimately fixed, but Yost’s reaction was the same: “Oh shit, you’re right.”

Keeping everything straight is one of the big challenges of working on such a complex series, and as Silo enters into its final two seasons, the challenge has only increased. So it’s a good thing Yost has a team working alongside him looking for those mistakes. “It’s a lot to keep track of, but everyone is pitching in,” he says, “and I love this sense of collaboration.”

Season 3 of Silo starts streaming on July 3rd, and it expands the story’s scope quite a bit. The series follows the lives of the residents of a huge underground bunker hundreds of years in the future. The silo is home to 10,000 people who essentially live in a vertical city, one divided into layers that each have their own jobs and cultures, from the mines at the bottom to the government up top. The only way to navigate the silo is through a massive spiral staircase that goes from top to bottom, creating a very physical form of class division.

Initially it seemed the residents were the last remnants of humanity living in a postapocalyptic wasteland. But over the course of the first two seasons, it became clear that they lived in but one silo of many, each housing their own communities while isolated from the rest. Season 3 adds a new wrinkle: showing how the world came to be this way in the first place, a process that starts in a world that looks much like our own.

The season 3 premiere constantly jumps back and forth between the bleak future where we’ve spent the last two seasons and our present day, when the decisions were made that led to everyone being trapped inside of underground bunkers. Things are already complicated as the show picks up from last season — protagonist / silo mayor / reluctant revolutionary Juliette (Rebecca Ferguson) has just become the first person to venture between silos and is now suffering from memory loss — and the multiple timelines only ratchets that up.

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“It’s a lot of pieces you’re trying to put together.”

The cast of Silo all have different techniques for dealing with this challenge, which becomes even harder given that scenes are rarely shot in chronological order. For some, daily team meetings with directors can be an invaluable tool. “A lot of days, we’d start the day with story time, and the director would go through where we’re at, where we just came from, what happens next,” explains Alexandria Riley, who plays newly promoted authority figure Camille Sims in the show. “It’s already a complicated story anyway, but then when shooting out of order, you do get a bit foggy.” Ferguson notes that the hair-and-makeup team can be particularly helpful in tracking the story, as they need to be on top of things like scars and burns to maintain consistency. Every detail counts. “The little changes that you do have enormous ripple effects going forward,” she says.

“It’s a lot of pieces you’re trying to put together,” adds Common, who plays Camille’s husband Robert on the show. “It is our job to know where we are, but thank god we had support, too. There are times when I’d have to talk to Alex about something just to be reminded.” The two actors even had separate rehearsals together to make sure they had everything down.

Others took a different approach. Jessica Henwick, for instance, joined the main cast as the present-day investigative reporter Helen in season 3, and says that “I didn’t read any scenes except my own. Because I’m a fan of the show, I wanted to preserve that experience. I will watch season 3 as a fan and see what happens. I don’t know what happens except in our storyline.” (Henwick is such a fan that, soon after she was cast, she had a single goal in mind: “I went to the set and explored the stairs.”)

Image: Apple

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One thing that doesn’t help much, however, is delving into the source material. Silo is based on a trilogy of books by author Hugh Howey; the first two seasons explored the first book, while the final two will wrap up the rest of the story. But much has changed in the adaptation as the TV show attempts to both make Juliette a more visible figure in the central part of the story and update some of the plotlines to reflect present day concerns like AI.

“I started reading the books and realized very quickly that that wasn’t going to help, because the books are so different,” explains Ashley Zukerman, who plays a congressman in the present day storyline. He says that keeping both the novels and the TV show in his mind at the same time wouldn’t be helpful and instead found “that reading the whole scripts and then finding a way to forget [what his character wouldn’t know] was useful.”

With two seasons to go, Silo is racing toward a conclusion as it attempts to wrap everything up. Yost says that four seasons was always the plan, so the process has been figuring out how to fit everything into a set number of episodes. But since the final two seasons were filmed back to back, it also means that the Silo team are done having to worry about keeping all of those complicated plotlines straight. And as much as she says she’ll miss the experience of working on the show, there is one thing Ferguson is excited to be done with beyond memorizing storylines.

“I fucking hated running up and down those stairs,” she says.

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Booking a summer trip? Here’s what you’re giving scammers

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Booking a summer trip? Here’s what you’re giving scammers

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You found the flight, booked a hotel, and gave them your name, passport details and everything else they asked for. At this point, most of us close the laptop and start counting down the days.

But nobody warns you that the moment you hit “confirm,” your trip stops being only yours. Just this spring, hundreds of thousands of travelers learned the hard way what happens when the personal details you share with those companies get out (and how easily they get out).

Some got a scam text quoting their real hotel and check-in date before they were even told their information had been stolen. If you’ve got a trip on the calendar, this is worth ten minutes.

TRAVEL MISTAKE PUTS PHONE, LAPTOP AND STREAMING ACCOUNTS AT RISK

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A single summer travel booking can hand over your name, contact details, trip dates, payment information and even passport data. (Neil Godwin/Future via Getty Images)

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What a single booking hands over

A travel booking may look like a routine form, but it can collect enough personal details to map your trip and your life back home.

  • Full name
  • Home address
  • Phone and email
  • Travel dates
  • Payment details
  • Passport number

Individually, none of it feels alarming. Together, it’s a complete snapshot of who you are, where you live, and when you won’t be home. That is the kind of profile scammers dream of.

How scammers use that data

A criminal who knows your hotel, dates, and confirmation number can send a message that looks exactly like it’s from the hotel: “We couldn’t process your payment. Re-enter your card to hold your room.” It may not feel like a scam. It feels like a headache you want to clear up before your trip. It gets personal, too. If a scammer knows you’re traveling and knows your family, they can call an elderly parent (or you) with a “grandchild stranded abroad” emergency that lands because the timing and names check out.

Trusted travel companies can still expose your data

If your first thought is, “But I only book through trusted companies,” you are not alone.

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So did everyone caught in the breaches below. If a single careless business were the problem, I’d just warn you to steer clear of it and call it a day. Unfortunately, it’s more of an industry problem. And the size of the company doesn’t protect you, because the weak point usually isn’t the company itself, but the chain of partners behind it. So you can do everything right and still have your details slip out through one hotel employee’s infected laptop.

Over the past year, the travel sector has been hit again and again.

  • Booking.com (April 2026). The world’s largest travel platform warned that “unauthorized third parties” accessed reservation data: names, emails, phone numbers, and details like customers’ hotels, dates, and confirmation numbers. No financial data was taken, and the break-in came through hacked hotel staff. The chilling part: scammers sent travelers WhatsApp messages quoting their real booking details, some before the official breach notice even arrived.
  • Amtrak (April 2026). A reported Amtrak data exposure involving more than 2.1 million customer accounts. The exposed information included names, email addresses, physical locations, and customer support records. That kind of data can make a fake “problem with your trip” email feel personal enough to click.

Scammers can use stolen reservation details to send fake hotel, airline or booking messages that look surprisingly real. (Felix Zahn/Photothek via Getty Images)

  • Carnival (June 2026). Carnival confirmed a breach affecting nearly 6 million people after a social engineering attack on a single user account. Some exposed data may have included names, contact details, dates of birth and government-issued ID numbers. For cruise customers, that creates an opening for fake trip alerts, identity-verification scams and phishing messages that sound much more believable.
  • KLM and Air France (August 2025). A third-party customer-service platform was breached, exposing names, contact details and frequent-flyer numbers, which is plenty of material for a convincing “there’s a problem with your flight” call.

GLOBAL SCAM CRACKDOWN LEADS TO 276 ARRESTS

Curious how exposed you already are? Run a free scan to see where your information is showing up online-results usually land within an hour. Get a free scan to find out if your personal information is already out on the web: CyberGuy.com.

How to protect yourself before your next trip

You don’t have to stop booking trips online, but you do need to make it harder for scammers to turn your travel details into a payday.

1) Verify every booking message directly

Treat every “problem with your booking” message as suspect, especially if it asks you to click a link, re-enter your card or confirm personal details. Instead, open the airline, hotel or booking site directly through your browser or app. You can also call the company using the number on its official website, not the number in the message.

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2) Use a credit card or virtual card when possible

A credit card usually gives you stronger fraud protection than a debit card. If your bank offers virtual card numbers, use one for hotel and travel bookings. That way, if the card number gets exposed, you can shut it down without replacing your main card.

3) Turn on travel account alerts

Before you leave, turn on transaction alerts for the card you use to book travel. Also check the security settings on your airline, hotel and booking accounts. Use a password manager to create and store strong, unique passwords for each account. Strong passwords and two-factor authentication (2FA) can make it much harder for someone to break in, even if your email address or phone number leaks.

4) Don’t store your passport or card in travel apps

Saving your passport, ID or payment card may save a few seconds next time. But if that account gets compromised, those details become part of the damage. After your trip, remove stored passport information, old cards and any documents you no longer need in the account.

5) Set a family code word

A word only your family knows can stop the “stranded grandchild” or “relative in trouble” scam fast. If someone calls claiming there’s an emergency, ask for the code word before you react, send money or share information. That tiny pause can save your family from a very expensive mistake.

6) Shrink your data-broker footprint with Incogni

A travel breach becomes more dangerous when scammers can match it with your home address, relatives, phone numbers and other personal details sitting on data-broker sites. That extra information can help them make a fake hotel message, family emergency call or identity scam feel much more convincing.

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You can try to remove your information yourself, but the process can be frustrating. There are hundreds of data brokers and people-search sites, and each one may have its own opt-out process. Even worse, your information can show up again later.

A data removal service can help by sending removal requests on your behalf and checking whether your information reappears. It will not erase every trace of you from the internet, but it can shrink the amount of personal information scammers can easily find and connect to your travel plans.

Shrinking your online data footprint before you travel can make it harder for criminals to connect your trip details to your home and family. (Al Drago/Getty Images)

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.

Kurt’s key takeaways

Every travel booking bundles your name, address, trip dates and contact details into one valuable package. Once that information moves through hotels, airlines, booking platforms and outside vendors, it may not stay where you think it does. That is why stolen reservation details are so dangerous. Scammers can use them to impersonate your hotel, send fake payment alerts or target your family while you are away. Book the trip and pack your bags. Just verify messages directly, use a password manager, turn on account alerts and shrink the personal data brokers keep on you.

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What extra step do you take before traveling to keep your personal information out of scammers’ hands? Let us know by writing to us at CyberGuy.com.

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  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

Copyright 2026 CyberGuy.com. All rights reserved.

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Apple’s entry-level MacBook Pro could be up for a redesign

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Apple’s entry-level MacBook Pro could be up for a redesign

Apple is working on a “revamped” version of its entry-level MacBook Pro that it could launch as soon as the first half of 2027, Bloomberg reports. The company is also testing four new iPad Pros that are set to launch in the spring with a focus on “internal improvements.”

The updated MacBook Pro, which will keep the 14-inch screen size, will have a design that’s “in line” with what Apple is planning for the touch screen MacBooks it also has in the works, Bloomberg says. Those new touch screen laptops are set to be released between “the end of this year and early next year,” and Bloomberg has previously reported that they will get a Dynamic Island-like pill at the top of the screen.

Apple last updated the base MacBook Pro in October with an M5 chip bump. The company is working on an M6 processor, and Bloomberg says that Apple “finished work months ago” a different base MacBook Pro upgrade that keeps the laptop’s present design and is scheduled to launch this year. Apple will quickly move to the M7 line in 2027, including new Pro and Max chips, Bloomberg previously reported.

As for the iPad Pros, Bloomberg says that they’ll retain 11-inch and 13-inch screens. Apple last updated the iPad Pro line last October with the M5 chip.

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