Technology
Real Apple support emails used in new phishing scam
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A new phishing scam is getting a lot of attention because it uses real Apple Support tickets to trick people into giving up their accounts. Broadcom’s Eric Moret shared how he nearly lost his entire Apple account after trusting what looked like official communication. He described the full experience in a detailed post on Medium, where he walked through the scam step by step.
This scheme stands out because the scammers relied on Apple’s own support system to make their messages look legitimate. They created an experience that felt polished and professional from the first alert to the final phone call. Here’s how the scam unfolded.
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THE #1 GOOGLE SEARCH SCAM EVERYONE FALLS FOR
Scammers are exploiting real Apple Support tickets to trick users into handing over their accounts, experts warn. (Photo by STR/NurPhoto via Getty Images)
How the scam starts
Moret first received a flood of alerts. These included two-factor authentication notifications that claimed someone was trying to access his iCloud account. Within minutes, he got phone calls from calm, helpful callers who claimed to be Apple agents ready to fix the issue.
The twist is how convincing the entire setup felt. The scammers were able to exploit a flaw in Apple’s Support system that lets anyone create a genuine support ticket without verification. They opened a real Apple Support case in his name, which triggered official emails from an Apple domain. This built instant trust and lowered Moret’s guard.
How scammers gained access to the account
During a 25-minute call, the fake agents guided Moret through what they said would secure his account. They walked him through the steps to reset his iCloud password. They also told him a link would follow so he could close the case.
That link took him to a fake site called appeal apple dot com. The page looked official and claimed his account was being secured. It then told him to enter a six-digit code sent by text to finish the process.
When Moret entered that code, the scammers got exactly what they needed to sign into his account.
He then got an alert that his Apple ID had been used to sign into a Mac mini he did not own. That confirmed the takeover attempt. Even though the scammer on the phone said this was normal, he trusted his instinct. He reset his password again, which kicked them out and stopped the attack.
BEWARE FAKE CREDIT CARD ACCOUNT RESTRICTION SCAMS
A Broadcom executive says he nearly lost access to his Apple ID after trusting a fraudulent support call that looked legitimate. (Photo by Jakub Porzycki/NurPhoto via Getty Images)
How to protect yourself from the Apple Support ticket scam
This type of scam works because it feels real. The messages look official, and the callers sound trained. Still, you can stay safer by watching out for signs that something is off.
1) Verify support tickets inside your Apple account
Scammers created a real-looking ticket to make the entire experience seem legitimate. You can confirm what’s real by checking directly with Apple. Sign in at appleid.apple.com or open the Apple Support app to view your recent cases. If the case number isn’t listed there, the message is fake, even if the email comes from an Apple domain.
2) Hang up and call Apple yourself
Never stay on a call that you did not initiate. Scammers rely on long conversations to build trust and pressure you into quick decisions. Hang up right away and call Apple Support directly at 1-800-275-2273 or through the Support app. A real agent will quickly confirm whether anything is wrong.
3) Check your Apple ID device list
If something feels off, look at the devices signed into your account. Go to Settings, tap your name and scroll to see all devices linked to your Apple ID. Remove anything you don’t recognize. This step can stop attackers fast if they’ve managed to get in.
4) Never share verification codes
No real support agent will ever ask for your two-factor authentication codes. Treat any request for these codes as a major warning.
5) Check every link carefully
Look closely at URLs. Fake sites often add extra words or change formatting to appear real. Apple will never send you to a site like appeal apple dot com.
SCAMMERS ARE ABUSING ICLOUD CALENDAR TO SEND PHISHING EMAILS
Criminals are using Apple’s own support system to generate real case emails that build false confidence with victims. (Photo by Fairfax Media via Getty Images via Getty Images)
6) Use strong antivirus software
Strong antivirus software can spot dangerous links, unsafe sites, and fake support messages before you tap them. Anti-phishing tools are especially important with scams like this one since the attackers used a fake site and real ticket emails to trick victims.
The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.
Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com
7) Use a data removal service
Data brokers collect your phone number, home address, email, and other details that scammers use to personalize attacks. A data removal service can wipe much of that information from broker sites, which makes you a harder target for social engineering attempts like the one described in this article.
While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.
Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com
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8) Turn on strong multi-layer protection
Keep two-factor authentication (2FA) on for every major account. This creates a barrier that quickly stops attackers.
9) Slow down before reacting
Scammers want you to panic. Pause before you act. Trust your instinct when something feels rushed or strange. A short delay could save your entire account.
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Kurt’s key takeaways
This scam shows how convincing criminals can be when they exploit real systems. Even careful users can fall for messages that look official and calls that sound professional. The best defense is to stay alert and take a moment before responding to anything unexpected. When you slow down, double-check support tickets, and never share verification codes, you make yourself far harder to fool. Adding layers like antivirus protection and data removal services also gives you more control over what attackers can access. These simple habits can stop even the most polished scams before they get to your accounts.
What would you do if you got a support call that felt real but didn’t seem right? Let us know by writing to us at Cyberguy.com
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Copyright 2025 CyberGuy.com. All rights reserved.
Technology
Acer’s launching a Linux handheld for streaming your PC games
The Acer Nitro Blaze Link might run on Linux, but it’s no Steam Deck. Acer says it’s a “streaming-first handheld and companion device,” like a PlayStation Portal for your PC. Announced ahead of Computex on Friday, it’s launching in Q4 2026 with a 7-inch (1920 x 1200) display, Wi-Fi 6, just 1GB of LPDDR4 RAM, and 8GB of eMMC storage. That’s technically not even enough RAM to run Stardew Valley, but the Blaze Link isn’t meant for playing games locally.
Logitech launched a similar handheld a few years ago, the Logitech G Cloud, that cost $350, included 4GB of RAM and 64GB of storage, and ran on Android. It was a tough sell at that price considering that its performance was dependent on a good internet connection.
Acer hasn’t yet announced a price for the Nitro Blaze Link. But its specs suggest it could cost significantly less than proper handheld gaming PCs — which have been skyrocketing in price — potentially offering a more affordable and streaming-first alternative.
Correction, May 29th: The Nitro Blaze Link was announced ahead of Computex 2026, not at it.
Technology
Fake grant email promises $4.5 Million but could steal your identity
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It shows up in your junk folder with a subject line that practically yells at you: “ATTENTION 1!!!” That alone should raise suspicion. Still, the message quickly escalates. It claims to come from the IMF (International Monetary Fund) and says you are approved for a $4.5 million grant.
That is where things start to fall apart. This type of scam is designed to trigger both excitement and urgency. It also pushes you to hand over sensitive information before you stop to think.
Let’s break down exactly what this email says and why each part signals trouble.
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NEW EMAIL SCAM USES HIDDEN CHARACTERS TO SLIP PAST FILTERS
A fake IMF grant email promises millions of dollars while asking recipients to share personal details and identity documents. (Rawf8/Getty Images)
The sender behind this IMF scam email
The email claims to be from the IMF. Yet the reply address is a Gmail account. That mismatch matters.
Legitimate financial institutions do not use free email services for official communication. They also do not ask you to reply to a personal inbox for something this serious.
Why the subject line is a warning sign
“ATTENTION 1!!!” is not how a global financial organization communicates. It is how scammers try to grab you fast.
Urgency lowers your guard. When you feel pressure, you are more likely to respond without verifying anything.
The greeting reveals a mass email
The message opens with “Attention: Sir/Madam.” If your name were truly selected for a multimillion-dollar payment, the sender would use it.
Generic greetings often mean the email was blasted out to thousands of people.
How the story tries to hook you
The email mentions debts tied to contracts, inheritance, lottery and loans. That wide net is intentional.
It increases the odds that something in the message feels familiar. Once that happens, the scam starts to feel personal.
The $4.5 million promise is the bait
The promise of $4.5 million is not random. Large numbers create excitement. They also make you more willing to overlook obvious problems.
Real financial grants do not appear out of nowhere like this.
YOUR EMAIL DIDN’T EXPIRE; IT’S JUST ANOTHER SNEAKY SCAM
Scam emails may use real organization names, official titles and urgent language to pressure people into responding quickly. (Pekic/Getty Images)
Why scammers use real names
The email mentions IMF Managing Director Kristalina Georgieva. That sounds official, which is the point.
Scammers often include real names or titles to make fake messages feel credible. It is a shortcut to trust.
The writing and grammar feel off
Phrases like “Kindly reply me directly” and awkward sentence structure stand out. One odd sentence might not mean much. However, repeated issues like this point to a lack of professional communication.
Major institutions have strict standards for how they write.
The most dangerous request in this email
This email requests:
- Full name
- Address and location
- Phone number
- Age and occupation
- A copy of your passport or driver’s license
That is everything needed for identity theft. Once someone has those details, they can open accounts, target you with more scams or impersonate you.
The payment method adds false legitimacy
The email promises a bank-to-bank wire transfer. That detail adds a layer of realism. It also sets up the next step. Many scams later ask for “fees” to release the funds.
You send money, and the payment never arrives.
Even the spam excuse is part of the scam
At the end, the email tries to explain away the biggest red flag: “If you have received this message in your SPAM/BULK folder, it is simply because your ISP has introduced restrictions. We urge that you treat it as a matter of urgency.” That is not a reassurance. It is a warning sign.
Scammers know their messages look suspicious, so they try to explain it away before you question it.
THE ONE THING SCAMMERS CHECK BEFORE TARGETING YOU ONLINE
Users should delete suspicious grant emails, avoid links and verify claims directly through official organization websites. (Photographer: Wei Leng Tay/Bloomberg via Getty Images)
How to stay safe from scam emails
Scams like this follow a pattern, and once you know what to look for, you can shut them down quickly before any damage is done.
1) Ignore and delete the message
Do not reply or engage in any way. Even a quick response tells scammers your email is active, which can lead to more targeted attacks. The safest move is to delete it and move on.
2) Do not click links or download attachments
Scam emails often hide malicious links or infected files. One click can take you to a fake login page or install malware on your device. If you were not expecting the message, do not interact with anything inside it.
3) Use strong antivirus software
Strong antivirus software adds another layer of protection. It can flag suspicious emails, block dangerous websites and stop malicious downloads before they cause harm. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com
4) Never send personal documents
No legitimate organization will ask for your passport, driver’s license or other sensitive documents through an unsolicited email. Sending that information can open the door to identity theft and financial fraud.
5) Look closely at the sender
Do not rely on the display name alone. Check the full email address carefully for misspellings, random numbers or free domains like Gmail. Small details often reveal a fake.
6) Go directly to official sources
If the message seems important, verify it on your own. Type the organization’s website into your browser or use a trusted contact method. Do not use the links or contact details provided in the email.
7) Remove your personal data from the internet
Scammers often rely on publicly available information to make their messages feel convincing. Data removal services can reduce what is out there, making it harder for criminals to target you in the first place. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com
8) Turn on two-factor authentication
Add an extra layer of security to your accounts. With 2FA enabled, a stolen password alone is not enough for someone to get in. This simple step can stop many attacks before they start.
9) Monitor your financial accounts and credit
Check your bank statements and credit reports regularly. Look for unfamiliar charges, new accounts or changes you did not make. Catching fraud early can limit the damage.
10) Consider placing a credit freeze
If you think your personal information was exposed, a credit freeze can help protect you. It prevents new credit accounts from being opened in your name without your approval.
11) Add identity theft protection
Because this scam asks for your name, address, phone number, age, occupation and a copy of your passport or driver’s license, identity theft protection can help you spot trouble faster. A good service can monitor your credit files, alert you to new activity and help you recover if someone uses your information to open accounts or commit fraud in your name. See my tips and best picks on Best Identity Theft Protection at Cyberguy.com
12) Report the scam
Mark the email as phishing in your inbox. This helps your email provider block similar messages and protects other people from falling into the same trap.
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Kurt’s key takeaways
This email tries hard to look official. It uses a real organization, a real name and a convincing story. Still, the cracks show up quickly once you slow down. A Gmail reply address, a massive payout, a vague greeting and a request for identity documents all point in the same direction. Scams like this rely on one thing: getting you to act before you think. Take a second look, and the whole thing falls apart.
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If a message promises millions and asks for your personal information, would you pause long enough to question it, or would the urgency pull you in? Let us know by writing to us at Cyberguy.com
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Copyright 2026 CyberGuy.com. All rights reserved.
Technology
Blue Origin explosion is a major setback for NASA’s Moon plans and Amazon’s Starlink competitor
While Blue Origin investigates the root cause behind last night’s spectacular explosion of its New Glenn rocket, it’s already clear that this will be a major setback for NASA’s Moon base plans and Amazon’s fledgling Leo space internet constellation.
The incident occurred at about 9pm at Blue Origin’s Florida launch site during a hot-fire test, where seven engines in the booster stage are lit while keeping the 322-foot-tall rocket fixed to the launchpad. The explosion and ensuing fireball severely damaged the only launchpad Blue Origin has for its New Glenn rocket.
“It’s too early to know the root cause but we’re already working to find it,” wrote Blue Origin boss Jeff Bezos on X. “Very rough day, but we’ll rebuild whatever needs rebuilding and get back to flying. It’s worth it.”
According to sources speaking to Ars Technica, the transporter-erector and one of the lightning towers at LC-36A may not be salvageable. “New Glenn almost certainly will not launch again in 2026, and frankly a launch during the first half of 2027 would be heroic given the launch site concerns,” writes Eric Berger, senior space editor at Ars Technica.
Such a delay would affect NASA’s Moon base plans. NASA announced on Tuesday that New Glenn would deliver a robotic lunar lander as soon as fall 2026. In 2027, Blue Origin is also scheduled to participate in the upcoming Artemis III mission, which will see astronauts docking their Orion capsule with lunar landers developed by SpaceX and Blue Origin.
“Spaceflight is unforgiving, and developing new heavy-lift launch capability is extraordinarily difficult,” said NASA administrator Jared Isaacman on X. “We will work with our partners to support a thorough investigation of this anomaly, assess near-term mission impacts, and get back to launching rockets.”
The New Glenn rocket that exploded Thursday night was being prepped to carry 48 Amazon Leo satellites — the largest batch ever slated for a single launch — into low-Earth orbit on an upcoming mission. The satellites were not onboard.
To date Amazon has launched just over 300 of the 1,618 Leo satellites the FCC requires by July 30, 2026. Amazon has applied for an extension to keep its license.
Amazon had been counting on New Glenn’s massive payload capacity and reusable boosters to accelerate a launch schedule that is already behind. Without its primary workhorse, Amazon will be forced to rely more heavily on secondary providers like United Launch Alliance (ULA) and Arianespace — and its chief rival, SpaceX.
“Sorry to see this,” wrote fellow billionaire spaceman Elon Musk on X. “I hope you recover quickly.”
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