Technology

Rad Power Bikes files for bankruptcy protection

Published

2 days ago

December 17, 2025

Rad Power Bikes files for bankruptcy protection

Rad Power Bikes, the once dominant electric bicycle brand in the US, filed for Chapter 11 bankruptcy protection this week as it seeks to sell of its company. The move comes less than a month after Rad Power said it could not afford to recall its older e-bike batteries that had been designated a fire risk by the US Consumer Protection Safety Commission.

The bankruptcy, which was first reported by Bicycle Retailer, was filed in US Bankruptcy Court for the Eastern District of Washington, near the company’s headquarters in Seattle. Rad Power lists its estimated assets at $32.1 million and estimated liabilities at $72.8 million. Its inventory of e-bikes, spare parts, and accessories is listged at $14.2 million, Bicycle Retailer says.

It’s a stunning reversal for the once leading e-bike company in the US. Mike Radenbaugh founded the company in 2015 after several years of selling custom-made e-bikes to customers on the West Coast. Rad Power quickly grew to over 11 distinct models, including the fat-tire RadRover, the long-tail RadWagon, and the versatile RadRunner. Rad Power Bikes raised an approximate total of $329 million across several funding rounds, primarily in 2021, with major investments from firms like Fidelity, Morgan Stanley, and T. Rowe Price.

But in the wake of the post-covid bike boom, things started to go south. There were supply chain disruptions, safety recalls, several rounds of layoffs, and executive turnover. Last month, Rad Power said it was facing “significant financial challenges” that could lead to its imminent closure without a cash infusion.

The CPSC warning apparently was the nail in the coffin. The company’s older batteries could “unexpectedly ignite and explode,” the agency warned, citing 31 fires, including 12 reports of property damage totaling $734,500. There weren’t any injuries, but the company said it couldn’t afford a costly recall.

Rad Power could still live on if its able to find a buyer for its assets and brand. Dutch e-bike make VanMoof was able to find a buyer following its 2023 bankruptcy. And Belgium’s Cowboy is in talks to be acquired by a French holding company of several bike brands. Rad Power will continue to operate as it restructures its debts under court supervision, and in a statement to Bicycle Retailer said it will continue to sell bikes and work with customers and vendors as it moves forward with the process.

Related Topics:Electric bikes news Rideables Transportation

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Technology

TikTok ban: all the news on the app’s shutdown and return in the US

Published

10 hours ago

December 18, 2025

Press Room

TikTok ban: all the news on the app’s shutdown and return in the US

After briefly going dark in the US to comply with the divest-or-ban law targeting ByteDance that went into effect on January 19th, TikTok quickly came back online. It eventually reappeared in the App Store and Google Play as negotiations between the US and China continued, and Donald Trump continued to sign extensions directing officials not to apply the law’s penalties.

Finally, in mid-December, TikTok CEO Shou Zi Chew told employees that the agreements to create TikTok USDS Joint Venture LLC, which includes Oracle, Silver Lake, and MGX as part owners, have been signed, and the deal is expected to close on January 22nd, 2026. His letter said that for users in the US, the new joint venture will oversee data protection, the security of a newly-retrained algorithm, content moderation, and the deployment of the US app and platform.

Read on for all the latest news on the TikTok ban law in the US.

Technology

Secret phrases to get you past AI bot customer service

Published

11 hours ago

December 18, 2025

Press Room

Secret phrases to get you past AI bot customer service

NEWYou can now listen to Fox News articles!

You’re gonna love me for this.

Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice answers and drops you into an endless loop of menus and misunderstood prompts. Now what?

That’s not an accident. Many companies use what insiders call “frustration AI.” The system is specifically designed to exhaust you until you hang up and walk away.

Not today. (Get more tips like this at GetKim.com)

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Here are a few ways to bypass “frustration” AI bots. (Sebastian Kahnert/picture alliance via Getty Images)

Use the magic words

You want a human. For starters, don’t explain your issue. That’s the trap. You need words the AI has been programmed to treat differently.

Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The word cancel sets off alarms and often sends you straight to the customer retention team. Saying you’re returning a call signals an existing issue the bot cannot track. I used that last weekend when my internet went down, and, bam, I had a human.

Power words: When the system starts listing options, clearly say one word: “Supervisor.” If that doesn’t work, say, “I need to file a formal complaint.” Most systems are not programmed to deal with complaints or supervisors. They escalate fast.

Technical bypass: Asked to enter your account number? Press the pound key (#) instead of numbers. Many older systems treat unexpected input as an error and default to a human.

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“Supervisor” is one magic word that can get you a human on the other end of the line. (Neil Godwin/Future via Getty Images)

Go above the bots

If direct commands fail with AI, be a confused human.

The Frustration Act: When the AI bot asks a question, pause. Wait 10 seconds before answering. These systems are built for fast, clean responses. Long pauses often break the flow and send your call to a human.

The Unintelligible Bypass: Stuck in a loop? Act like your phone connection is terrible. Say garbled words or nonsense. After the system says, “I’m having trouble understanding you” three times, many bots automatically transfer you to a live agent.

The Language Barrier Trick: If the company offers multiple languages, choose one that’s not your primary language or does not match your accent. The AI often gives up quickly and routes you to a human trained to handle language issues.

Use these tricks when you need help. You are calling for service, not an AI bot.

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Long pauses and garbled language can also get you referred to a human. (iStock)

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Technology

The latest iPad Air is $400 for the first time and arrives by Christmas

Published

23 hours ago

December 18, 2025

Press Room

The latest iPad Air is 0 for the first time and arrives by Christmas

If you have $400 and want an iPad, your options are usually kind of limited to either just the base iPad, or better yet, the latest iPad Mini — if it happens to be on sale when you’re shopping (it is now, but that’s not always the case). But right now, you should consider getting the 128GB version of Apple’s 11-inch iPad Air with the capable M3 processor. At Target, multiple colors of this model are $399.99, beating the previous low of $449.99 we’ve seen during large-scale deal events. Currently, no other retailer is matching this price. This sale ends Saturday night.

$400 is a sweet price for this model, as it debuted in early 2025 for $600. In terms of how it stacks up to other iPad models, Verge editor-at-large David Pierce said in his impressions that the M3 Air is “exactly what you think it is. Which is fine.” I know, that sounds like a back-handed compliment, but it’s been a while since iPads peaked in terms of utility, design, and fast performance. This one carries the torch in Apple’s tablet dominance, and its M3 processor means it’ll be a fantastic tablet for longer than any other iPad at the $400 price point. Read our in-depth impressions.