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New cyberattack targets iPhone, Apple IDs. Here's how to stay safe

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New cyberattack targets iPhone, Apple IDs. Here's how to stay safe

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Attention iPhone owners: A serious cyberthreat is targeting Apple IDs, and it’s more crucial than ever to be on your guard. Security experts from Symantec have uncovered a sophisticated SMS phishing campaign designed to trick you into giving up your valuable Apple ID credentials.

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The mechanics of the attack

Here’s how the scam works: hackers send out text messages that look like they’re from Apple. These messages urgently request that you click on a link for an important iCloud update or verification. Symantec’s research shows these links lead to cleverly designed fake websites that ask for your Apple ID and password. To make the site seem legitimate, the attackers have even included a CAPTCHA.

Once you complete the CAPTCHA, you’re taken to what looks like an outdated iCloud login page, where you’re prompted to enter your credentials. This information is gold for cybercriminals because it grants them access to your personal and financial data and control over your devices.

Below is an email version of this same scam to avoid. Note the strange email return address originating from a non-Apple account, riddled with dashes and strange characters.

The email scam can claim that a user’s iCloud storage is full. (Kurt “CyberGuy” Knutsson)

Apple’s response and protective measures

Apple is aware of these tactics and has guidelines to help you stay protected. First and foremost, enable two-factor authentication on your Apple ID. This adds an extra layer of security by requiring a password and a six-digit verification code whenever you log in from a new device.

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Remember, Apple will never ask you to disable security features like two-factor authentication or Stolen Device Protection. Scammers might claim this is necessary to resolve an issue, but it’s a trap designed to lower your defenses.

An iPhone scam uses text messages.  (Kurt “CyberGuy” Knutsson)

Spotting phishing attempts

Phishing scams can be sneaky, but there are ways to identify them. Look closely at the URLs in any suspicious messages. Although the message might appear legitimate, the web address usually won’t match Apple’s official site. Also, be wary of any text that deviates from Apple’s typical communication style.

Symantec highlighted a specific phishing message as part of their warning on July 2. The fraudulent SMS read: “Apple important request iCloud: Visit signin[.]authen-connexion[.]info/iCloud to continue using your services.” Odd characters and unfamiliar domains are clear indicators of a scam.

iPhone users should enable two-factor authentication on their Apple ID. (Kurt “CyberGuy” Knutsson)

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Broader scam tactics and how to avoid them

These phishing attempts aren’t just targeting Apple users. People have reported receiving messages similar to those from companies like Netflix and Amazon, claiming account issues or expired credit cards. These messages also direct you to click a link and enter your personal information.

The Federal Trade Commission advises that legitimate companies will never request sensitive information via text. If you receive a message like this, contact the company directly using a verified number or website, not the information provided in the text.

7 SIGNS YOU’VE BEEN HACKED

How to protect yourself from Apple text and email scams

1) Always use strong antivirus protection on all your devices

This is perhaps one of the best investments you can make for yourself to protect yourself from phishing scams. Having antivirus software actively running on your devices will make sure you are stopped from clicking on any malicious links or from downloading any files that will release malware into your device and potentially have your private information stolen. Read my review of my best antivirus picks here.

2) Don’t take the bait

Scammers often use alarming language to provoke immediate action. Phrases like “act now” or “important” are red flags. Stay calm and skeptical of any unsolicited messages.

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3) Enable two-factor authentication on your Apple devices

Implementing multifactor authentication on your Apple ID can greatly enhance your security. Always verify the source of messages that claim to be from Apple. If you’re unsure, manually log into your account through the official Apple website or your iPhone settings instead of clicking any links.

4) Keep software up to date

Regularly update your operating system, web browsers and antivirus software to ensure they are equipped to detect and prevent the latest threats. You can regularly check for these updates on your device’s settings app for software updates, and you can go to your App Store or Google Play Store (depending on the device you have) to check for updates on individual apps. Follow these steps here.

2 BULLETPROOF STEPS TO HACK-PROOF YOUR MAC

What should you do if you’ve clicked a link and installed malware on your device? 

If you’ve been hacked, it’s not too late. There are several ways you can protect yourself from hackers, even when they have access to your information.

1) Scan your device for malware

First, you’ll want to scan your computer with a reputable and legitimate antivirus program. See my expert review of the best antivirus protection for your Windows, Mac, Android and iOS devices.

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2) Change your passwords immediately

If you’ve inadvertently given your information to hackers or malicious actors, they could have access to your social media or banking accounts. To prevent this, you should change your passwords for all your important accounts as soon as possible. However, you should not do this on your infected device, because the hacker might see your new passwords. Instead, you should use ANOTHER DEVICE, such as your laptop or desktop, to change your passwords. Make sure you use strong and unique passwords that are difficult to guess or break. You can also use a password manager to generate and store your passwords securely.

3) Monitor your accounts and transactions

You should check your online accounts and transactions regularly for suspicious or unauthorized activity. If you notice anything unusual, report it to the service provider or the authorities as soon as possible. You should also review your credit reports and scores to see signs of identity theft or fraud.

4) Use identity theft protection

Phishing emails target your personal information. Hackers can use this information to create fake accounts in your name, access your existing accounts and pretend to be you online. This can cause serious damage to your identity and credit score.

To avoid this, you should use identity theft protection services. These services can track your personal information, such as your home title, Social Security Number, phone number and email address, and notify you if they detect any suspicious activity. They can also help you freeze your bank and credit card accounts to stop hackers from using them.

One of the best parts of using some services is that they might include identity theft insurance of up to $1 million to cover losses and legal fees and a white-glove fraud resolution team where a U.S.-based case manager helps you recover any losses. Read more of my review of the best identity theft protection services here.

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5) Contact your bank and credit card companies

If hackers have obtained your bank or credit card information, they could use it to make purchases or withdrawals without your consent. You should contact your bank and credit card companies and inform them of the situation. They can help you freeze or cancel your cards, dispute any fraudulent charges and issue new cards for you.

6) Alert your contacts

If hackers have accessed your email or social media accounts, they could use them to send spam or phishing messages to your contacts. They could also impersonate you and ask for money or personal information. You should alert your contacts and warn them not to open or respond to any messages from you that seem suspicious or unusual.

7) Restore your device to factory settings

If you want to make sure that your device is completely free of any malware or spyware, you can restore it to factory settings. This will erase all your data and settings and reinstall the original version. You should back up your important data before doing this and only restore it from a trusted source.

HOW TO REMOVE YOUR PRIVATE DATA FROM THE INTERNET 

Kurt’s takeaways

As cyberattacks become increasingly sophisticated, staying informed and cautious is crucial. Protect your Apple ID and personal information by following Apple’s security guidelines and being wary of unsolicited messages. By taking these precautions, you can safeguard your devices and data from malicious actors.

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Have you ever been a victim of a cyberscam? If so, what happened and how did you recover? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

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Copyright 2024 CyberGuy.com. All rights reserved.

Technology

Google’s Nest Thermostat has hit its best price of the year

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Google’s Nest Thermostat has hit its best price of the year

If you’re looking for a relatively affordable way to cut down on cooling costs, Google’s Nest Thermostat can help. It’s packed with smart controls and energy-saving features, and right now it’s on sale in white for $79 ($50 off), which is its best price of the year, at Amazon.

The smart thermostat is quick to install and makes it easy to adjust your home’s temperature whether you’re relaxing in bed or on your way home thanks to the Google Home app. You can also create schedules and control it with your voice using Google Assistant, Alexa, or another Matter-compatible voice assistant.

Once it’s set up, the Nest Thermostat can automatically turn the temperature down when you’re away to help reduce unnecessary energy use, while Google’s Savings Finder feature suggests additional ways to save over time. It also monitors your HVAC system and can alert you if something doesn’t seem right, making it easier to stay on top of maintenance before small issues become bigger, more expensive ones. If you’re eligible, Nest Renew can also automatically shift some of your heating and cooling to times when electricity is cleaner or cheaper.

That said, this is Google’s entry-level model from 2020, so you do miss out on some of the premium features found on the latest Nest Learning Thermostat. Unlike the flagship version, it won’t learn your schedule automatically over time, for example, and lacks support for Nest Temperature Sensors that let you prioritize the temperature in a specific room. Even so, if all you want is an easy way to adjust your home’s temperature remotely and potentially lower your energy bills, the Nest Thermostat is still a solid investment at this price.

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Technology

Medical identity theft follows you into the doctor’s office

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Medical identity theft follows you into the doctor’s office

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The Justice Department recently charged 455 people in its annual National Health Care Fraud Takedown. The cases involve more than $6.5 billion in alleged false claims. More state Medicaid units took part than in any prior year. Ninety of the accused are doctors or other licensed medical professionals. The DOJ says prosecutors still must prove the charges in court.

Many schemes used other people’s medical identities. Prosecutors also added aggravated identity theft charges in cases across dozens of states. In one case, the co-owner of a Virginia mental health company allegedly paid homeless people with hotel stays. Prosecutors say the company used their Medicaid numbers, then billed Medicaid for crisis services the patients never got.

For the people whose numbers got used, the case file may eventually close. Their medical records may not be so easy to fix. Once someone else’s treatment shows up under your name, it can add wrong information to your chart. It can also use up insurance benefits you may need later. That is harder to undo than canceling a credit card.

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DR OZ WARNS MEDICARE SCAMMERS ARE STEALING BILLIONS — AND YOUR PERSONAL INFORMATION COULD BE NEXT

Medical identity theft can put someone else’s claims, prescriptions or diagnoses into your health records, creating problems that can follow you into a doctor’s office. (iStock)

The identity thief’s treatment gets written into your file

Medical identity theft happens when someone uses your name, Social Security number (SSN), health insurance account number, or Medicare number to see a doctor, fill a prescription, buy medical equipment, or submit a claim, according to the Federal Trade Commission (FTC).

When care is billed under your name, the thief’s health information can blend into yours. The FTC warns that mixed records can affect the care you’re able to get and the benefits you are able to use. A blood type, a drug allergy, a diagnosis, or a prescription that belongs to a stranger can sit in the file a physician reads before treating you.

Data breaches can feed the market for medical identity theft

Hospitals and insurers hold the exact records that make the fraud work, and those records are stolen often. This does not mean every healthcare breach leads to fraud. However, it explains why your insurance number, Medicare number, SSN and medical records can become valuable long after a breach notice arrives.

This spring, NYC Health + Hospitals reported that an intruder had copied files that may have included health insurance information, medical information, biometric data, billing data and other personal information. The breach was later reported to affect roughly 1.8 million current and former patients and employees.

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Once a name, SSN, insurance number, Medicare number or medical record reaches a criminal marketplace, it can be resold to operators who bill under someone else’s identity.

Treat your insurance card like a credit card

Your health insurance and Medicare numbers are what these operations need, so the FTC recommends guarding them the way you would a payment card.

  • Keep enrollment forms, benefit statements, and prescription labels somewhere secure, and shred them before throwing them out.
  • When a doctor’s office asks for your SSN, ask whether it can use another identifier or the last four digits instead.
  • Be wary of anyone who calls, texts, or emails offering free braces, genetic tests, or medical supplies in exchange for your Medicare number; several of the schemes in the June takedown billed Medicare for exactly those items.
  • If you are on Medicare, create or log in to your secure Medicare account and review your claims. You can also check your Medicare Summary Notice for services, supplies or equipment you do not recognize. If something looks wrong, call 1-800-MEDICARE.

HOSPICE FRAUD USES STOLEN IDENTITIES FOR FAKE PATIENTS

Experts urge patients to treat insurance cards like credit cards and quickly challenge unfamiliar medical bills, claims or benefits notices. (iStock)

Your credit report may never flag this fraud

Because a fraudulent medical claim runs through insurance and provider systems instead of a credit check, it skips the alerts most people rely on.

Here’s what the FTC says you should look out for:

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  • A bill or an Explanation of Benefits (EOB) statement for care you never received
  • A call from a debt collector about a medical debt you do not owe
  • A medical collection you do not recognize on your credit report
  • A notice from your insurer that you have reached your benefit limit
  • A Medicare Summary Notice that lists services, supplies or equipment you never received

What to do first if a medical claim looks wrong

If a bill, EOB or Medicare notice shows care you never received, move quickly and keep everything in writing.

1) Call your insurer or Medicare directly

Call your insurer or Medicare using the number on your card, not a number from a random text, email or voicemail.

2) Get the claim details

Ask for the provider name, date of service, claim number and service details.

3) Request the records in writing

Contact the provider in writing and request the medical or billing records tied to that claim.

4) Report the error

Report the error to your insurer’s fraud department.

5) File an identity theft report

File a report at IdentityTheft.gov if your medical identity was used. That gives you a recovery plan and documentation you may need if fraudulent bills or collections show up later.

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6) Save every document

Keep copies of every bill, EOB, letter, portal message, police report and case number.

Correcting a medical file is slower than disputing a charge

Request your records from every provider, clinic, pharmacy, lab and insurer the thief may have used, then report each error in writing. Under HIPAA, a provider generally has 30 days to give you access to your records after a written request, with a possible 30-day extension.

Fixing the record itself can take longer. HHS says a covered provider or health plan usually has up to 60 days to act on a request to amend a medical record, with a possible 30-day extension in certain cases. If the provider or plan created the wrong information, it must amend inaccurate or incomplete information.

There’s one catch, though: a provider may refuse to release records that now contain a stranger’s information, citing that person’s privacy. If that happens, ask for the provider’s privacy officer or patient advocate. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you do not get your records or an explanation within the required window.

TEXAS DATA BREACH HITS 3M LICENSE CUSTOMERS

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Stolen Medicare, Medicaid or insurance numbers can be used to bill for care, medical equipment or prescriptions patients never received. (kali9/Getty Images)

A credit freeze alone won’t stop a claim under your insurance

A freeze blocks new accounts, but it does nothing about a claim filed with your insurance number. Because medical identity theft can move without touching your credit file, monitoring where your personal information appears is the earliest way to act on it.

An identity theft protection service can monitor the dark web, data broker sites and people-search sites for exposed SSNs, driver’s license numbers, medical ID numbers and email addresses. It can also track all three credit bureaus for medical collections that may follow and flag public-record changes tied to your name.

If misuse happens, some services include fraud resolution support to help you request records, dispute fraudulent claims and work with providers, insurers and credit bureaus. Some plans also include identity theft insurance for eligible recovery costs.

No service can prevent every misuse of your medical identity. However, ongoing monitoring may flag exposed information before another person’s treatment reaches your records and your insurance.

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See my tips and best picks on Best Identity Theft Protection at CyberGuy.com.

Kurt’s key takeaways

Medical identity theft hits in a place most of us rarely check: our health records. A stolen credit card can usually be canceled quickly. A stolen Medicare or insurance number can create fake claims, wrong diagnoses and benefit headaches that follow you long after the fraud case ends. I would not wait for a credit alert here. Check your EOBs, Medicare Summary Notices and insurer portals for visits, prescriptions or equipment you never received. Also, treat your insurance card like a payment card. Do not give the number to anyone who calls, texts or emails out of nowhere with a free offer. The most important thing is to act fast. Call your insurer or Medicare, ask for the claim details and request your medical records in writing. Then file at IdentityTheft.gov, so you have the paperwork you need if fraudulent bills or collections show up later.

Have you ever spotted a medical bill, insurance claim or EOB for care you never received? Let us know by writing to us at CyberGuy.com.

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Copyright 2026 CyberGuy.com. All rights reserved.

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Meta is reportedly working on smart glasses that would be recording all the time

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Meta is reportedly working on smart glasses that would be recording all the time

Meta might be the next company to make an always-on AI wearable. The company is working on prototype “super sensing” always-aware smart glasses that could continuously record audio and snap photos “every few seconds,” according to the Financial Times. The wearer could then ask Meta AI about the captured audio and images.

However, the images and audio might not be directly available to the user. Here’s how the FT describes one way the glasses could use the data:

In one proposed system, raw footage and audio would not be stored by Meta or made available to the user, several people said. Instead, the metadata from that audio and images would be extracted and uploaded to the server for Meta’s AI to query, which proponents argue would have fewer privacy implications.

But currently, Meta is planning for the LED recording indicator to remain off in “super sensing” mode, the FT reports. In a July 2025 whitepaper, the company said that it would reserve the LED indicator for “active capture” scenarios where the user is saving photos or videos, and leave it off during “AI Feature” use — such as scanning a menu — to avoid users becoming too used to the indicator. (If the indicator was on during the “super sensing” mode, it might also be harder to know when the glasses are actually recording video.)

Meta is also discussing if it would use the captured data for training its AI models. It may also bring the “super sensing” features to glasses it has already released, the FT says.

“While we don’t comment on internal prototypes, we’re committed to getting our glasses right because they need to be loved by both people wearing them and those around them,” Meta spokesperson Dave Arnold says in a statement to The Verge. Arnold also notes that “Our approach has been to develop new technologies that will help people throughout their day, with privacy built in from the ground up.”

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Meta hasn’t been shy about some type of always-aware glasses being a possibility. CEO Mark Zuckerberg, in the company’s Q1 2026 earnings call, said that he was “really excited to see the glasses evolve from being able to answer questions to being able to be a personal agent that’s with you all day long, helping you remember things and achieve your goals.” In a March blog post about new Ray-Ban Meta glasses, the company wrote that “with ongoing software updates, Meta AI on glasses will transition from something you have to prompt with a question each time, to a more continuous, in-the-moment assistant that can help throughout the day.”

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