Technology
How to remotely reset your router: Steps for easy troubleshooting
Does your home have a ton of smart home devices running it? If you do, there’s a good chance that you’ve been out of the house when your internet has gone down and needed a way to quickly reset your router remotely to keep everything at home running smoothly.
Tom from Carol Stream, Illinois, reached out to us with this same problem: “When I’m out of town and my internet goes down, all of my ‘internet of things’ goes down too. Yes, I’m supposed to turn off my router and turn it on again, but if I’m not at home, is there anything I can do when I’m out of town? Any help? It’s very frustrating!”
Tom, we understand your frustration. It can be inconvenient when your internet goes down, especially when you’re not at home to reset your router. However, there are ways to reset your router remotely. Here are the general steps to resetting your router remotely using a web browser.
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Home router (Kurt “CyberGuy” Knutsson)
How to reset your router with a web browser
Before we start, though, it’s important to note that you will need administrator access to your router. Luckily, this is simple if it’s your own home router. Unless you’ve changed the settings, your router uses the default username and password for its model, which you can find by a simple web search. Once you have your router’s login information, follow these steps.
- Open your browser: Open any web browser with a good Internet connection.
- Have login details prepared: Have your router’s login information handy, including the public IP address, the network name and the password.
- Login to router: Open any web browser and input: http://192.168.1.1. This will lead to your router login page, where you will sign in before adjusting settings.
- Reset router: Look for a setting devoted to resetting or restoring a router to its factory settings. You can enable this process by pressing enter. The settings page should let you know when the reset has been completed. Depending on your ISP, you might have to use their dedicated app. For example, as you can see in the screenshot below, I have Spectrum at home and can only edit the router’s settings via the Spectrum mobile app. Typing in the router address will launch the same page, but Spectrum has a note redirecting you to their app to change your settings or reset your router.
The exact steps may vary depending on your router’s make and model. Also, ensure that your router has no power issues and a stable connection, as interruptions can affect the reset process.
Most of the major ISPs in North America now allow you to reset your networking equipment remotely via a smartphone app, making it even easier to reset your router. This assumes you are using their router and not one you purchased for yourself. If you use a third-party router, you’ll need to follow the steps above to reset it.
Spectrum router info (Kurt “CyberGuy” Knutsson)
TOP ROUTERS FOR BEST SECURITY 2025
What if my router doesn’t allow remote restarting?
If your router doesn’t support remote rebooting, you might consider investing in a smart plug that can be controlled remotely. This would allow you to power cycle your router from anywhere by turning the smart plug off and on. Remember, it’s always important to secure your router and any remote access with strong, unique passwords to prevent unauthorized access.
Smart plugs come with smartphone apps that will allow you to set schedules and remotely turn and off plugs around your house, including the plug you plug your router into. All you need to reset your router with a smart plug is a high-quality smart plug.
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A smart plug (Kurt “CyberGuy” Knutsson)
MUST-HAVE SMART HOME APPS TO CONTROL YOUR HOUSE
Kurt’s key takeaways
With this handy guide, you can easily reset your router. All you need is a web browser and a solid connection to the internet, along with your ISP and router login information. We also highlighted buying a smart plug as a simpler way to reset your router, and I recommend picking up a few smart plugs to automate parts of your home to keep electric costs down.
Have you ever experienced internet outages while away from home? How did you handle your smart home devices during that time? Let us know by writing us at Cyberguy.com/Contact.
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Technology
TikTok ban: all the news on the app’s shutdown and return in the US
After briefly going dark in the US to comply with the divest-or-ban law targeting ByteDance that went into effect on January 19th, TikTok quickly came back online. It eventually reappeared in the App Store and Google Play as negotiations between the US and China continued, and Donald Trump continued to sign extensions directing officials not to apply the law’s penalties.
Finally, in mid-December, TikTok CEO Shou Zi Chew told employees that the agreements to create TikTok USDS Joint Venture LLC, which includes Oracle, Silver Lake, and MGX as part owners, have been signed, and the deal is expected to close on January 22nd, 2026. His letter said that for users in the US, the new joint venture will oversee data protection, the security of a newly-retrained algorithm, content moderation, and the deployment of the US app and platform.
Read on for all the latest news on the TikTok ban law in the US.
Technology
Secret phrases to get you past AI bot customer service
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You’re gonna love me for this.
Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice answers and drops you into an endless loop of menus and misunderstood prompts. Now what?
That’s not an accident. Many companies use what insiders call “frustration AI.” The system is specifically designed to exhaust you until you hang up and walk away.
Not today. (Get more tips like this at GetKim.com)
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Here are a few ways to bypass “frustration” AI bots. (Sebastian Kahnert/picture alliance via Getty Images)
Use the magic words
You want a human. For starters, don’t explain your issue. That’s the trap. You need words the AI has been programmed to treat differently.
Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The word cancel sets off alarms and often sends you straight to the customer retention team. Saying you’re returning a call signals an existing issue the bot cannot track. I used that last weekend when my internet went down, and, bam, I had a human.
Power words: When the system starts listing options, clearly say one word: “Supervisor.” If that doesn’t work, say, “I need to file a formal complaint.” Most systems are not programmed to deal with complaints or supervisors. They escalate fast.
Technical bypass: Asked to enter your account number? Press the pound key (#) instead of numbers. Many older systems treat unexpected input as an error and default to a human.
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“Supervisor” is one magic word that can get you a human on the other end of the line. (Neil Godwin/Future via Getty Images)
Go above the bots
If direct commands fail with AI, be a confused human.
The Frustration Act: When the AI bot asks a question, pause. Wait 10 seconds before answering. These systems are built for fast, clean responses. Long pauses often break the flow and send your call to a human.
The Unintelligible Bypass: Stuck in a loop? Act like your phone connection is terrible. Say garbled words or nonsense. After the system says, “I’m having trouble understanding you” three times, many bots automatically transfer you to a live agent.
The Language Barrier Trick: If the company offers multiple languages, choose one that’s not your primary language or does not match your accent. The AI often gives up quickly and routes you to a human trained to handle language issues.
Use these tricks when you need help. You are calling for service, not an AI bot.
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Long pauses and garbled language can also get you referred to a human. (iStock)
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Technology
The latest iPad Air is $400 for the first time and arrives by Christmas
If you have $400 and want an iPad, your options are usually kind of limited to either just the base iPad, or better yet, the latest iPad Mini — if it happens to be on sale when you’re shopping (it is now, but that’s not always the case). But right now, you should consider getting the 128GB version of Apple’s 11-inch iPad Air with the capable M3 processor. At Target, multiple colors of this model are $399.99, beating the previous low of $449.99 we’ve seen during large-scale deal events. Currently, no other retailer is matching this price. This sale ends Saturday night.
$400 is a sweet price for this model, as it debuted in early 2025 for $600. In terms of how it stacks up to other iPad models, Verge editor-at-large David Pierce said in his impressions that the M3 Air is “exactly what you think it is. Which is fine.” I know, that sounds like a back-handed compliment, but it’s been a while since iPads peaked in terms of utility, design, and fast performance. This one carries the torch in Apple’s tablet dominance, and its M3 processor means it’ll be a fantastic tablet for longer than any other iPad at the $400 price point. Read our in-depth impressions.
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