Technology

Forget hands, Toyota’s hug-ready robot picks up with its entire body

Published

2 years ago

March 17, 2024

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Forget hands, Toyota’s hug-ready robot picks up with its entire body

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In the world of robotics, we’ve often seen robots rely on their mechanical hands to pick up and manipulate objects.

But that approach doesn’t quite capture the full essence of how humans interact with the world, especially when dealing with hefty items.

Enter Toyota’s groundbreaking creation, the Punyo soft robot. Unlike its traditional counterparts, Punyo takes inspiration from our own human behavior.

Imagine a robot that doesn’t just use its hands but also incorporates its chest, hips and arms to handle objects — just like we do.

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Punyo, the soft robot (Toyota Research Institute)

Punyo’s design

Punyo features a cute and approachable face reminiscent of Disney’s Baymax from Big Hero 6. But there’s more. Punyo appears to be wearing a cozy looking sweater, which serves a practical purpose. It’s highly hug-focused.

Toyota’s Punyo soft robot (Toyota Research Institute)

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The hug-focused sweater

The sweater-like covering is made from grippy materials that provide a squishy, compliant layer over Punyo’s hard metal skeleton. Embedded within the fabric are tactile sensors that allow Punyo to feel precisely what it’s hugging, whether it’s a person or an object.

Toyota’s Punyo soft robot at work (Toyota Research Institute)

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Punyo’s inflatable paws

Instead of traditional hands, Punyo has what Toyota calls “paws.” These aren’t your typical paws. They’re more like inflatable hooves. These paws have tiny dots printed on the inside. When the paw touches something, the dots distort, revealing the shape and force of contact. The clever camera captures this deformation, and the information is fed directly to the robot’s brain to help it grasp objects effectively.

The Punyo soft robot has human characteristics (Toyota Research Institute)

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Punyo’s softness in the arms

Punyo’s arms are arrays of air-filled bubbles, air tubes and pressure sensors that extend from shoulder to wrist. These bubbles can be individually pressure regulated, allowing for optimal stiffness based on the task at hand.

The Punyo soft robot lifts a box (Toyota Research Institute)

Training Punyo

Through teleoperation, Toyota Research Group roboticists have been training Punyo to handle various large objects. Some techniques include:

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The Punyo soft robot from Toyota (Toyota Research Institute)

The lean and lift: Punyo leans forward, hugs items to its ches and then leans back to lift them.

Heap it up: Punyo even has the ability to heap objects, making it versatile for different scenarios.

Creative carrying: Imagine slinging a water jug up onto Punyo’s shoulder, where it remains steady from above.

Kurt’s key takeaways

Punyo’s innovative design and emphasis on cuddling break new ground in soft robotics. Its gentle and precise grasp on large, awkward objects suggests exciting possibilities for robotic helpers in homes and other environments in the future.

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Technology

TikTok ban: all the news on the app’s shutdown and return in the US

Published

6 hours ago

December 18, 2025

Press Room

TikTok ban: all the news on the app’s shutdown and return in the US

After briefly going dark in the US to comply with the divest-or-ban law targeting ByteDance that went into effect on January 19th, TikTok quickly came back online. It eventually reappeared in the App Store and Google Play as negotiations between the US and China continued, and Donald Trump continued to sign extensions directing officials not to apply the law’s penalties.

Finally, in mid-December, TikTok CEO Shou Zi Chew told employees that the agreements to create TikTok USDS Joint Venture LLC, which includes Oracle, Silver Lake, and MGX as part owners, have been signed, and the deal is expected to close on January 22nd, 2026. His letter said that for users in the US, the new joint venture will oversee data protection, the security of a newly-retrained algorithm, content moderation, and the deployment of the US app and platform.

Read on for all the latest news on the TikTok ban law in the US.

Technology

Secret phrases to get you past AI bot customer service

Published

6 hours ago

December 18, 2025

Press Room

Secret phrases to get you past AI bot customer service

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Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice answers and drops you into an endless loop of menus and misunderstood prompts. Now what?

That’s not an accident. Many companies use what insiders call “frustration AI.” The system is specifically designed to exhaust you until you hang up and walk away.

Not today. (Get more tips like this at GetKim.com)

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Here are a few ways to bypass “frustration” AI bots. (Sebastian Kahnert/picture alliance via Getty Images)

Use the magic words

You want a human. For starters, don’t explain your issue. That’s the trap. You need words the AI has been programmed to treat differently.

Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The word cancel sets off alarms and often sends you straight to the customer retention team. Saying you’re returning a call signals an existing issue the bot cannot track. I used that last weekend when my internet went down, and, bam, I had a human.

Power words: When the system starts listing options, clearly say one word: “Supervisor.” If that doesn’t work, say, “I need to file a formal complaint.” Most systems are not programmed to deal with complaints or supervisors. They escalate fast.

Technical bypass: Asked to enter your account number? Press the pound key (#) instead of numbers. Many older systems treat unexpected input as an error and default to a human.

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“Supervisor” is one magic word that can get you a human on the other end of the line. (Neil Godwin/Future via Getty Images)

Go above the bots

If direct commands fail with AI, be a confused human.

The Frustration Act: When the AI bot asks a question, pause. Wait 10 seconds before answering. These systems are built for fast, clean responses. Long pauses often break the flow and send your call to a human.

The Unintelligible Bypass: Stuck in a loop? Act like your phone connection is terrible. Say garbled words or nonsense. After the system says, “I’m having trouble understanding you” three times, many bots automatically transfer you to a live agent.

The Language Barrier Trick: If the company offers multiple languages, choose one that’s not your primary language or does not match your accent. The AI often gives up quickly and routes you to a human trained to handle language issues.

Use these tricks when you need help. You are calling for service, not an AI bot.

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Long pauses and garbled language can also get you referred to a human. (iStock)

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Technology

The latest iPad Air is $400 for the first time and arrives by Christmas

Published

18 hours ago

December 18, 2025

Press Room

The latest iPad Air is 0 for the first time and arrives by Christmas

If you have $400 and want an iPad, your options are usually kind of limited to either just the base iPad, or better yet, the latest iPad Mini — if it happens to be on sale when you’re shopping (it is now, but that’s not always the case). But right now, you should consider getting the 128GB version of Apple’s 11-inch iPad Air with the capable M3 processor. At Target, multiple colors of this model are $399.99, beating the previous low of $449.99 we’ve seen during large-scale deal events. Currently, no other retailer is matching this price. This sale ends Saturday night.

$400 is a sweet price for this model, as it debuted in early 2025 for $600. In terms of how it stacks up to other iPad models, Verge editor-at-large David Pierce said in his impressions that the M3 Air is “exactly what you think it is. Which is fine.” I know, that sounds like a back-handed compliment, but it’s been a while since iPads peaked in terms of utility, design, and fast performance. This one carries the torch in Apple’s tablet dominance, and its M3 processor means it’ll be a fantastic tablet for longer than any other iPad at the $400 price point. Read our in-depth impressions.