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Fake agent phone scams are spreading fast across the US

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Fake agent phone scams are spreading fast across the US

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A disturbing wave of fake agent phone scams is sweeping across the United States, catching people off guard and draining their savings. These criminals do not just pretend to be someone you trust; they impersonate federal agents, threaten arrest, and demand payment on the spot. As the schemes become more sophisticated, the FBI and other law enforcement agencies are issuing urgent warnings. Moreover, the scams are spreading rapidly and becoming increasingly difficult to spot.

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A woman receiving a fake scam phone call. (Kurt “CyberGuy” Knutsson)

How fake agent phone scams trick victims into sending money

Often, it begins with a phone call that appears legitimate. The number might display familiar initials, such as “FBI,” “US Marshals,” or even your local police department. Scammers use spoofing technology to fake caller IDs, making the call look official. During the call, the scammer creates panic with claims like:

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  • Your Social Security number has been frozen.
  • A loved one is in jail and needs money for GPS monitoring.
  • You missed a jury duty summons and now face arrest.

To avoid immediate legal trouble, victims are often instructed to pay immediately, usually through prepaid gift cards, cryptocurrency ATMs, or wire transfers. These demands are designed to be untraceable and irreversible. Importantly, the US Marshals will NEVER call you to collect money, the agency emphasized in a public warning. 

Fake agent phone scams are targeting victims across the United States

Reports of these calls have come in from New York, Illinois, Virginia, and nearly every other state. Some victims have lost thousands of dollars. In Michigan, scammers increased their credibility by using the real names and ranks of local officers. Meanwhile, in Maryland, suspects posing as FTC agents even showed up in person twice to collect cash. This scam is not limited to phone calls. Text messages, known as “smishing” attacks, are also on the rise. One version targeted iPhone users with fake DMV payment demands. According to cybersecurity firm Guardio, smishing surged 773% in just one month.

Why fake agent phone scams succeed and how they manipulate trust

Fraudsters know how to exploit fear effectively. They count on the fact that most people will do almost anything to avoid arrest or protect a family member. By spoofing official numbers, they undermine our first line of defense: trust. However, it is not just about technology. Experts also warn of an emotional manipulation crisis. These scammers don’t just steal your money, they steal your identity too. As a result, victims feel violated, scared, and uncertain about whom to trust.

A man receiving a fake scam phone call. (Kurt “CyberGuy” Knutsson)

Fake agent phone scams are evolving with AI and new tech tricks

Concerns are growing about how far these scams could go. Law enforcement and cybersecurity experts warn that scammers may soon use:

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  • AI voice cloning to mimic real officials.
  • Malicious apps that mimic legitimate agencies.
  • Smartphone voice assistants, cameras, or microphones to harvest data.

While there’s no direct evidence of those advanced tactics yet, experts agree they’re coming, and fast.

A woman receiving a fake scam phone call. (Kurt “CyberGuy” Knutsson)

How to protect yourself from fake agent phone scams and spoofed calls

These scams are designed to trigger panic and override your judgment. But a few simple actions can protect you and your loved ones from falling victim. Stay sharp, stay skeptical, and follow these smart steps:

Hang up immediately

If someone calls claiming to be from a government agency and demands money, don’t explain or ask questions; just hang up. Real law enforcement will never ask for payment over the phone, and they won’t threaten you into silence.

Never pay with gift cards, crypto, or wire transfers

No legitimate government agency will ever ask you to settle a legal issue with a prepaid gift card or a trip to a Bitcoin ATM. These are hallmark signs of a scam, designed to move your money fast and leave no trace.

Don’t trust caller ID

The number on your screen might look official, but spoofing technology can fake any number, even 911 or the FBI. If the caller creates pressure or fear, hang up and verify using an official number from the agency’s website.

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Report the call

Even if you don’t fall for the scam, reporting it can help authorities track these operations. Contact your local FBI field office, your state’s Attorney General, or file a report at reportfraud.ftc.gov. Every report helps build a stronger case. 

Talk to your loved ones

Scammers often target people who are more likely to believe a false threat, especially seniors or non-native English speakers. Have a conversation with family and friends so they know what to look out for and what to do if they receive a suspicious call or message.

Scrub your personal data from the internet

Many scammers do their homework before making contact. They might already know your name, address, or even a relative’s name to sound more convincing. Using a reputable personal data removal service can reduce the chances of your private information being misused. The less data available online, the fewer hooks criminals have to grab onto.

While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice.  They aren’t cheap – and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com/Delete.

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Get a free scan to find out if your personal information is already out on the web: Cyberguy.com/FreeScan.

Don’t click suspicious links

Some scams are shifting from voice calls to text messages. If you receive a message claiming to be from the DMV, IRS, or law enforcement, don’t click any links. These texts (known as “smishing” attacks) can trick you into entering personal info or downloading malware.

 The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. 

Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android & iOS devices at CyberGuy.com/LockUpYourTech.

Kurt’s key takeaways

These criminals are getting smarter, but so can we. Staying informed and understanding what real law enforcement will never do is key to protecting yourself and your family. Authorities will not threaten you over the phone, demand gift cards or cryptocurrency, or ask you to prove your innocence with money. If something feels off, trust your gut. Also, spread the word, because the more people who know, the harder it is for these criminals to succeed.

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Should the government be doing more to protect us from fake agent phone scams? Let us know by writing us at Cyberguy.com/Contact.

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It’s amazing how good Alienware’s $350 OLED monitor is

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It’s amazing how good Alienware’s 0 OLED monitor is

I’ve recommended several OLED gaming monitors to readers over the years, and I’ve finally taken my own advice to buy one. Alienware’s new 27-inch 1440p QD-OLED has all the features that I want and a low $350 price that was too tempting to ignore.

The AW2726DM model has five things that make it stand out for the price: a 1440p QD-OLED screen with lush contrast, a fast 240Hz refresh rate, a semi-glossy screen coating to enhance details, a low-profile design without flashy RGB LEDs, and a great warranty (three years with coverage for burn-in).

I’ve been using Alienware’s new monitor for a couple days, and I’ve already spent hours with it playing Marathon. It was my first opportunity to see Bungie’s new first-person extraction shooter in its full HDR glory, and I can never go back. Switching on HDR wasn’t automatic, though it already looked so much better than my IPS panel without being activated.

Enabling it transformed how Marathon looked for the better, but made everything else about the OS look pretty washed-out. It’s a Windows issue, not an Alienware issue. It’s easy to enable HDR every time I launch a game and disable it afterward with the Windows + Alt + B keyboard shortcut, but unfortunately triggers HDR for all connected displays. This includes my IPS monitor that imbues everything with a terrible gray hue when HDR is on. So, using the system settings is the best way to adjust HDR for just the QD-OLED.

I landed on this QD-OLED after having spent a ton of time researching pricier models. The unanimous takeaway from reviewers was that LG’s Tandem RGB WOLED panels are some of the brightest out there, but also tend to exhibit lousy gray uniformity in dark scenes. QD-OLED monitors, on the other hand, offer slightly better contrast than WOLED and don’t suffer from those same uniformity issues. However, blacks sometimes appear as dark purple in bright rooms on QD-OLED panels, meaning they’re ideal for rooms that don’t have a bunch of light bouncing around.

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There’s no perfect choice, and honestly I got tired of doing research, so I jumped in with the cheapest OLED. I’m glad that I did. Shopping for an OLED gaming monitor can be hard, but it can also be this easy. AOC makes a model that’s discounted to $339.99 at the time of publishing, and its specs are comparable.

As expected, the AW2726DM isn’t a cutting-edge monitor. Its QD-OLED panel isn’t as fast or as bright as some other pricier options, and it doesn’t have USB ports for connecting accessories. Considering its low price, it’s easy for me to overlook those omissions. I’d have a much harder time accepting them in a pricier display.

The fact that I mostly use my computer for text-based work at The Verge is what prevented me from upgrading to an OLED monitor. My 1440p IPS monitor is bright, it’s good at showing text clearly, and it has a fast refresh rate for gaming. Alienware’s QD-OLED is less bright, and some might be bothered by how text looks (I have to really squint to see the slight fringing from this QD-OLED’s subpixel layout). But I have a life outside of work, which includes playing a lot of PC games. That’s the slice of myself I bought this monitor for, and I’m so happy I did.

Photography by Cameron Faulkner / The Verge

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Michael and Susan Dell surpass $1 billion in donations backing AI-driven hospital project

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Michael and Susan Dell surpass  billion in donations backing AI-driven hospital project

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Billionaire Michael Dell and his wife, Susan Dell, have become the first donors to give more than $1 billion to the University of Texas at Austin, funding a massive new medical research campus and hospital system powered by artificial intelligence.

The couple’s latest investment includes a $750 million gift to help build the UT Dell Medical Center, a planned “AI-native” hospital expected to open in 2030 as part of a more than 300-acre advanced research campus.

University officials said the project will integrate research, clinical care and advanced computing to improve early disease detection, personalize treatment and expand access to care in the rapidly growing Austin region.

The Dells’ support builds on decades of contributions to UT, including funding for its medical school, scholarships and research programs.

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EXCLUSIVE: REPUBLICANS IN KEY RED STATE LAUNCH CAMPAIGN TO ELECT ‘TRUE’ CONSERVATIVES AHEAD OF TRUMP RETURN

Michael Dell and Susan Dell attend the Breakthrough Prize ceremony as they become the first to donate more than $1 billion to the University of Texas at Austin. ( Craig T Fruchtman/WireImage)

“By bringing together medicine, science and computing in one campus designed for the AI era, UT can create more opportunity, deliver better outcomes, and build a stronger future for communities across Texas and beyond,” Michael Dell and Susan Dell said.

The gift ranks among the largest in the history of higher education, alongside major contributions like Phil Knight’s $2 billion pledge to Oregon Health & Science University and Michael Bloomberg’s $1.8 billion donation to Johns Hopkins University.

The new UT Dell Medical Center will be developed in collaboration with MD Anderson Cancer Center, integrating cancer care into a system designed to connect prevention, diagnosis and treatment.

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AI IS RUNNING THE CLASSROOM AT THIS TEXAS SCHOOL, AND STUDENTS SAY ‘IT’S AWESOME’

The University of Texas at Austin campus at sunset. (iStock)

“We will deliver better outcomes for patients by providing research-driven cancer care that is precise, compassionate and hope-filled,” Peter WT Pisters, president of UT MD Anderson, said.

Officials said the facility will be built from the ground up to incorporate AI, rather than retrofitting older infrastructure — an approach they say could transform how hospitals operate.

Independent experts have cautioned that AI in health care can introduce risks if not carefully validated. A widely cited study published in the journal Science by researchers at the University of California, Berkeley and the University of Chicago found that a commonly used healthcare algorithm underestimated the needs of Black patients due to biased training data, highlighting broader concerns about equity in AI-driven systems.

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The project also includes funding for undergraduate scholarships, student housing and the Texas Advanced Computing Center, where officials are developing one of the nation’s most powerful academic supercomputers.

TURNING POINT USA BACKS TRUMP ACCOUNTS PROGRAM WITH ‘DOLLAR-FOR-DOLLAR MATCH’ FOR ELIGIBLE EMPLOYEE NEWBORNS

Artificial intelligence technology is expected to play a key role in diagnosis and patient care at the planned UT Dell Medical Center. (iStock)

Texas Gov. Greg Abbott said the investment will help position the state as a national leader in healthcare innovation.

“Texas already dominates in technology, energy and business, and now we will further cement our leadership in health care innovation as well,” Abbott said.

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The university said it plans to break ground on the medical center later this year and has launched a broader campaign to raise $10 billion over the next decade.

The Associated Press contributed to this report.

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Technology

SpaceX cuts a deal to maybe buy Cursor for $60 billion

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SpaceX cuts a deal to maybe buy Cursor for  billion

SpaceX and Cursor are now working closely together to create the world’s best coding and knowledge work AI.

The combination of Cursor’s leading product and distribution to expert software engineers with SpaceX’s million H100 equivalent Colossus training supercomputer will allow us to build the world’s most useful models.

Cursor has also given SpaceX the right to acquire Cursor later this year for $60 billion or pay $10 billion for our work together.

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