Technology
Fake agent phone scams are spreading fast across the US
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A disturbing wave of fake agent phone scams is sweeping across the United States, catching people off guard and draining their savings. These criminals do not just pretend to be someone you trust; they impersonate federal agents, threaten arrest, and demand payment on the spot. As the schemes become more sophisticated, the FBI and other law enforcement agencies are issuing urgent warnings. Moreover, the scams are spreading rapidly and becoming increasingly difficult to spot.
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A woman receiving a fake scam phone call. (Kurt “CyberGuy” Knutsson)
How fake agent phone scams trick victims into sending money
Often, it begins with a phone call that appears legitimate. The number might display familiar initials, such as “FBI,” “US Marshals,” or even your local police department. Scammers use spoofing technology to fake caller IDs, making the call look official. During the call, the scammer creates panic with claims like:
- Your Social Security number has been frozen.
- A loved one is in jail and needs money for GPS monitoring.
- You missed a jury duty summons and now face arrest.
To avoid immediate legal trouble, victims are often instructed to pay immediately, usually through prepaid gift cards, cryptocurrency ATMs, or wire transfers. These demands are designed to be untraceable and irreversible. Importantly, the US Marshals will NEVER call you to collect money, the agency emphasized in a public warning.
Fake agent phone scams are targeting victims across the United States
Reports of these calls have come in from New York, Illinois, Virginia, and nearly every other state. Some victims have lost thousands of dollars. In Michigan, scammers increased their credibility by using the real names and ranks of local officers. Meanwhile, in Maryland, suspects posing as FTC agents even showed up in person twice to collect cash. This scam is not limited to phone calls. Text messages, known as “smishing” attacks, are also on the rise. One version targeted iPhone users with fake DMV payment demands. According to cybersecurity firm Guardio, smishing surged 773% in just one month.
Why fake agent phone scams succeed and how they manipulate trust
Fraudsters know how to exploit fear effectively. They count on the fact that most people will do almost anything to avoid arrest or protect a family member. By spoofing official numbers, they undermine our first line of defense: trust. However, it is not just about technology. Experts also warn of an emotional manipulation crisis. These scammers don’t just steal your money, they steal your identity too. As a result, victims feel violated, scared, and uncertain about whom to trust.
A man receiving a fake scam phone call. (Kurt “CyberGuy” Knutsson)
Fake agent phone scams are evolving with AI and new tech tricks
Concerns are growing about how far these scams could go. Law enforcement and cybersecurity experts warn that scammers may soon use:
- AI voice cloning to mimic real officials.
- Malicious apps that mimic legitimate agencies.
- Smartphone voice assistants, cameras, or microphones to harvest data.
While there’s no direct evidence of those advanced tactics yet, experts agree they’re coming, and fast.
A woman receiving a fake scam phone call. (Kurt “CyberGuy” Knutsson)
How to protect yourself from fake agent phone scams and spoofed calls
These scams are designed to trigger panic and override your judgment. But a few simple actions can protect you and your loved ones from falling victim. Stay sharp, stay skeptical, and follow these smart steps:
Hang up immediately
If someone calls claiming to be from a government agency and demands money, don’t explain or ask questions; just hang up. Real law enforcement will never ask for payment over the phone, and they won’t threaten you into silence.
Never pay with gift cards, crypto, or wire transfers
No legitimate government agency will ever ask you to settle a legal issue with a prepaid gift card or a trip to a Bitcoin ATM. These are hallmark signs of a scam, designed to move your money fast and leave no trace.
Don’t trust caller ID
The number on your screen might look official, but spoofing technology can fake any number, even 911 or the FBI. If the caller creates pressure or fear, hang up and verify using an official number from the agency’s website.
Report the call
Even if you don’t fall for the scam, reporting it can help authorities track these operations. Contact your local FBI field office, your state’s Attorney General, or file a report at reportfraud.ftc.gov. Every report helps build a stronger case.
Talk to your loved ones
Scammers often target people who are more likely to believe a false threat, especially seniors or non-native English speakers. Have a conversation with family and friends so they know what to look out for and what to do if they receive a suspicious call or message.
Scrub your personal data from the internet
Many scammers do their homework before making contact. They might already know your name, address, or even a relative’s name to sound more convincing. Using a reputable personal data removal service can reduce the chances of your private information being misused. The less data available online, the fewer hooks criminals have to grab onto.
While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap – and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.
Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com/Delete.
Get a free scan to find out if your personal information is already out on the web: Cyberguy.com/FreeScan.
Don’t click suspicious links
Some scams are shifting from voice calls to text messages. If you receive a message claiming to be from the DMV, IRS, or law enforcement, don’t click any links. These texts (known as “smishing” attacks) can trick you into entering personal info or downloading malware.
The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.
Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android & iOS devices at CyberGuy.com/LockUpYourTech.
Kurt’s key takeaways
These criminals are getting smarter, but so can we. Staying informed and understanding what real law enforcement will never do is key to protecting yourself and your family. Authorities will not threaten you over the phone, demand gift cards or cryptocurrency, or ask you to prove your innocence with money. If something feels off, trust your gut. Also, spread the word, because the more people who know, the harder it is for these criminals to succeed.
Should the government be doing more to protect us from fake agent phone scams? Let us know by writing us at Cyberguy.com/Contact.
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Copyright 2025 CyberGuy.com. All rights reserved.
Technology
YouTube made its video player easier to navigate on TVs
The YouTube watch screen has been given a new look on TVs. The redesign aims to provide a “more intuitive experience with easier navigation,” according to YouTube’s announcement, relocating the video title and several controls, and adding a new “Description” button to access creator information and other video features.
I’m already seeing the update on my own Nvidia Shield Pro streaming box and native Phillips TV OS, and I do think it makes it easier to find specific video features and controls. My colleague Thomas Ricker says he isn’t seeing the redesign in Apple TV’s YouTube player, however, so they may still be rolling out. These changes are pretty delayed, considering YouTube announced in April that they would arrive “this summer.”
Videos on the YouTube app for TV will now show the title in the top left corner of the screen instead of just above the video scrubber at the bottom of the page, and the title can no longer be clicked to open comments, metadata, and information about the creator. Instead, those controls are now available by clicking the new “Description” button. The channel thumbnail and subscribe function have also been separated into two buttons, with the creator’s thumbnail now taking users directly to their channel.
Controls have been reorganized into distinct groups under the video scrubber: Channel, Description, and Subscribe on the left, Previous, Pause/Play, and Next in the center, and Like, Dislike, Comment, Save, Closed Captions, and Settings placed into two groups on the right. YouTube says the Subscribe button will remain visible to subscribers, adapting to flag pay-gated content or alert users to new live streams. A “Multiview” control has also been added for live sports content, while Music and Premium subscribers will see a new “Display Mode” control.
Technology
Android Emergency Live Video gives 911 eyes on the scene
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Holiday travel and winter storms create risky moments for drivers and families. Stress rises fast during emergencies, and describing the scene to 911 can feel overwhelming.
Now, a new Android feature closes that gap by providing live visual information that helps responders act with speed and accuracy.
If you use an iPhone, Apple offers a similar tool through its Emergency SOS Live Video feature. You can learn how it works right here.
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Android Emergency Live Video gives 911 a secure live view of the scene, so responders understand what is happening right away. (Cyberguy.com)
What Android Emergency Live Video does
Google is rolling out Android Emergency Live Video to give dispatchers a secure view of the scene during an active call or text. A dispatcher can request a live video stream through your phone when it is safe for you to share it. With a single tap, you can stream real-time video that helps responders understand what is happening.
This can help during car accidents, medical emergencies or fast-moving hazards such as wildfire conditions. Live video can also help dispatchers guide you through steps that save lives, such as CPR, until responders arrive.
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How the Android Emergency Live Video feature works
Android designed this tool to work with no setup. When you call or text 911, the dispatcher reviews the situation. If they decide video would help, they will send a request to your phone. You see a clear prompt that lets you choose whether to start the secure stream. The feature uses encryption and gives you full control. You can stop sharing at any moment.
The feature works on Android phones running Android 8 or newer with Google Play services. It is rolling out across the U.S. and select regions in Germany and Mexico. Google plans to expand coverage with more public safety partners.
How to use Emergency Live Video on Android
You cannot turn this feature on in advance. It appears only during an active 911 call or text.
1) Call or text 911 on your Android phone. The dispatcher reviews your situation.
2) Watch for a request on your screen. If the dispatcher decides live video will help, they send a prompt to your device.
3) Tap the notification that appears. You will see a clear message asking if you want to share live video.
4) Choose Share video to start streaming. This opens your camera and begins a secure live feed.
5) Tap Stop sharing at any time. You stay in control the entire time and can end the video at any time.
With one tap, you can choose to share real-time video during a 911 call or text which gives dispatchers the clarity they need to guide you. (CyberGuy.com)
Why Emergency Live Video on Android matters now
Emergencies create confusion. Sharing details verbally takes time and can lead to miscommunication. Video removes guesswork. Responders gain clarity in seconds, which can speed up help and improve outcomes. This tool builds on Android’s safety features, including Satellite SOS, Fall Detection and Car Crash Detection.
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Alastair Breeze, a Software Engineer for Android, tells CyberGuy that the team built this feature with one goal in mind. “Providing people peace of mind is at the core of Android’s safety mission. Android Emergency Live Video gives you the ability to securely share real-time video to provide dispatchers the critical eyes-on-scene context they need to assist in emergencies.”
What this means to you
If you carry an Android phone, this feature adds another layer of protection during moments that demand quick action. You stay in control of when the video is shared. You also get a simple way to show the situation when describing it feels impossible. Faster clarity can lead to faster help, which can shape how an emergency ends.
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The feature works on Android phones running Android 8 or newer and helps responders act faster during emergencies when seconds matter. (Tony Giberson/tgiberson@pnj.com / USA TODAY)
Kurt’s key takeaways
Android Emergency Live Video brings real-time awareness to moments when every second matters. It gives responders a clear view, so they can guide you through urgent steps if necessary. Most of all, it adds peace of mind during situations no one plans for.
Would you feel comfortable sharing live video during an emergency if it helped responders reach you faster? Let us know by writing to us at Cyberguy.com.
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Technology
The Game Awards 2025: all the news and announcements
The Game Awards are back once again to showcase a metric ton of commercials, provide the gaming public with their monthly dose of Muppets, and validate gamers’ opinions on which title should be named the Game of the Year. I don’t wanna say it’s a foregone conclusion what this year’s GOTY will be — Silksong may surprise us — but it’s pretty obvious that Clair Obscur: Expedition 33 is the frontrunner and for good reason. It’s netted 12 nominations, the most out of this year’s contenders, including all five craft awards (Direction, Art, Music and Score, Narrative, and Audio Design).
On the announcements side, Crystal Dynamics and Amazon Games are planning something related to the Tomb Raider series. Keighley also probably had plans to reveal big news about Resident Evil: Requiem, but unfortunately it got spoiled early thanks to some leaked key art on the PlayStation Store. Here’s all the news, announcements, and trailers from The Game Awards 2025.
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