Technology
Beware of this McAfee Google Chrome pop-up scam
‘CyberGuy’: Don’t take the bait
Kurt Knutsson provides advice on how to identify safe email links and tips for safeguarding your email account against phishing attacks.
We want to warn you about a scam that you may encounter while browsing the web. A McAfee antivirus pop-up suddenly appears on your computer, claiming your device is infected and your McAfee subscription has expired.
While it might seem legitimate, it’s really a scam. Suzy from Loudon, Tennessee, wrote to us saying she is experiencing the same thing:
“I am attempting to rid my new computer of a pesky McAfee Google Chrome Ad that keeps telling me I am infected with trojan viruses and I have an expired McAfee account with my new computer. I do not have their coverage. Per all my virus coverage, I show no infection; however, this menace keeps popping up even stating in full screen I shall lose my Windows 10 license and wipe my computer clean, etc. I shut my computer down completely… This pest has to go, and I am ready to send this pest to its graveyard – ashes baby!”
Luckily, Suzy, we have a solution to make sure you don’t put your information, finances and security at risk.
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Breaking down the McAfee pop-up scam
The McAfee scam utilizes fear and panic to make you a victim. The goal is to make you act fast. Once you see the pop-up, you see that this pop-up is telling you your computer is infected with viruses and that your McAfee subscription has expired.
First, ask yourself if you even had McAfee software to begin with. This should be the first red flag. The scammers are preying on your fears and counting on you to fall into their trap and click anywhere on the screen. You’re tempted to click the button to proceed and subscribe to what seems like real antivirus software. After all, it uses the McAfee logo — which is synonymous with internet security.
Fake McAfee pop-up (Kurt “CyberGuy” Knutsson)
This scam can take your information using two methods. Sometimes, when you click on a pop-up like the fake one above, it will direct you to a website, asking you to re-subscribe. You enter in your data, thinking you’re getting a real antivirus software. However, in reality, you have just given a scammer your credit or debit card information, address and more.
The scam could also download malicious software once you click an option like, “Proceed,” “Get Protection” or “Scan.” That software is automatically downloaded onto your computer, and hackers can gain access.
There are several ways it can get onto your new computer. You might have downloaded a malicious file or browser extension. It can even get onto your computer if you visit a suspicious website and allow notifications.
MORE: THIS FACEBOOK MESSENGER PHISHING SCAM IS STEALING MILLIONS OF PASSWORDS
Is that a real pop-up on my computer?
No, you might think that these are real alerts from your system or from legitimate websites like McAfee, but they are actually fake pop-ups that are trying to trick you into clicking on them. These pop-ups are not coming from your computer but from a malicious file that has integrated itself into your browser and is displaying images that look like pop-ups. If you click on them, you might end up downloading more malware, giving away your personal information, or paying money for a fake service.
How to protect yourself from the McAfee pop-up scam
If you see these pop-ups appear in your browser, don’t be alarmed. Here’s what to do.
1. Don’t click on suspicious links or pop-ups.
First, whatever you do, don’t click on links or pop-ups that look like they are from legitimate sources like McAfee unless you are absolutely sure it’s legit. As mentioned, these links or pop-ups can lead you to malicious websites or to downloading harmful software onto your computer. To avoid this, you should always check the URL of the link or pop-up before you click on it. If it looks suspicious, do not click on it. You can also hover your mouse over the link or pop-up to see the actual URL. If it does not match the source, do not click on it.
2. Close down your browser
Second, the best way to avoid these pop-ups is to close your browser. You should also avoid reopening the same website or tab that triggered the pop-up, as it may still be compromised or malicious. Sometimes closing your browser is all you need to do. Other times you may see that this pop-up page may come back, so let’s clear out any files that may be in your browser’s cache.
3. Clear Cache
If you see these fake pop-screens appear in your browser again over the course of the day or week, try clearing your cache. Here’s how to do it on your computer:
- On your computer, open Chrome
- At the top right, click the three dots icon
- Tap Clear browsing data
- In the Clear browsing data window, select a time range. To delete everything, select All time
- Next to “Cached images and Files,” check the box
- Click Clear data.
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Clear browsing data (Kurt “CyberGuy” Knutsson)
You can also clear the cache on your iPhone or Android.
Clear Browsing Data (Kurt “CyberGuy” Knutsson)
4. Remove extensions
If you are seeing these fake pop-ups after you already cleared your cache, let’s try disabling your browser extensions to see if it will solve the problem. Here’s how to do this:
- Open your Chrome browser and click on the three dots icon at the top right corner of the screen. This will open a menu with various options
- From the menu, select Extensions
- Then click Manage Extensions. This will take you to a page where you can see all the extensions that are installed on your browser
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Step to remove extensions in Google Chrome (Kurt “CyberGuy” Knutsson)
- On the extensions page, you will see a toggle switch next to each extension. If the switch is blue, it means the extension is enabled. If the switch is gray, it means the extension is disabled.
- To disable an extension, simply click on the toggle switch and make it gray. You can also click on the Remove button below the extension to uninstall it completely from your browser. For now, let’s just try disabling the extension.
- Repeat this process for all the extensions that you want to disable or remove. You may need to restart your browser for the changes to take effect.
5. Use legitimate antivirus software
Keeping hackers out of your devices can be prevented if you have good antivirus software installed. Having antivirus software on your devices will make sure you are stopped from clicking on any potential malicious links that may install malware on your devices, allowing hackers to gain access to your personal information.
See my expert review of the best antivirus protection for your Windows, Mac, Android & iOS devices
6. Report the scam
If you encounter this scam or any other scam, you should report it to the authorities so they can take action against the scammers and warn other people. You can report the scam to the Federal Trade Commission (FTC). You can also report it to your local police department or consumer protection agency. By reporting the scam, you can help prevent others from falling victim to it.
MORE: HOW HACKERS CAN SENT TEXT MESSAGES FROM YOUR PHONE WITHOUT YOU KNOWING
What should you do if you’ve clicked a link and installed malware on your device?
If you’ve been hacked, it’s not too late. There are several ways you can protect yourself from hackers, even when they have access to your information.
Scan your device for malware
First, you’ll want to scan your computer with a reputable and legitimate antivirus program. See my expert review of the best antivirus protection for your Windows, Mac, Android & iOS devices
Change your passwords immediately
If you’ve inadvertently given your information to hackers or malicious actors, they could have access to your social media or banking accounts. To prevent this, you should change your passwords for all your important accounts as soon as possible. However, you should not do this on your infected device, because the hacker might see your new passwords. Instead, you should use ANOTHER DEVICE, such as your laptop or desktop, to change your passwords. Make sure you use strong and unique passwords that are difficult to guess or break. You can also use a password manager to generate and store your passwords securely.
Monitor your accounts and transactions
You should check your online accounts and transactions regularly for suspicious or unauthorized activity. If you notice anything unusual, report it to the service provider or the authorities as soon as possible. You should also review your credit reports and scores to see signs of identity theft or fraud.
Use identity theft protection
The McAfee pop-up scam targets your personal information. Hackers can use this information to create fake accounts in your name, access your existing accounts and pretend to be you online. This can cause serious damage to your identity and credit score.
To avoid this, you should use identity theft protection services. These services can track your personal information, such as your home title, Social Security Number, phone number and email address and notify you if they detect any suspicious activity. They can also help you freeze your bank and credit card accounts to stop hackers from using them. Read more of my review of best identity theft protection services here.
Contact your bank and credit card companies
If hackers have obtained your bank or credit card information, they could use it to make purchases or withdrawals without your consent. You should contact your bank and credit card companies and inform them of the situation. They can help you freeze or cancel your cards, dispute any fraudulent charges, and issue new cards for you
Alert your contacts
If hackers have accessed your email or social media accounts, they could use them to send spam or phishing messages to your contacts. They could also impersonate you and ask for money or personal information. You should alert your contacts and warn them not to open or respond to any messages from you that seem suspicious or unusual.
Restore your device to factory settings
If you want to make sure that your device is completely free of any malware or spyware, you can restore it to factory settings. This will erase all your data and settings and reinstall the original version. You should back up your important data before doing this and only restore it from a trusted source.
MORE: HOW HACKERS ARE TARGETING X VERIFICATION ACCOUNTS TO TRICK YOU
Kurt’s key takeaways
The McAfee pop-up scam looks to prey on your fears and hopes you panic. It’s important to stay calm when facing hackers and make sure you’re taking the proper precautions. Whenever you download software, make sure it’s from an actual software developer you trust.
Don’t download any software or browser extensions from suspicious sources, or you could be putting yourself at risk. While that’s easier said than done, you should always be vigilant when downloading anything or visiting dubious websites.
Phishing scams like the McAfee pop-up scam are everywhere, but you can easily make sure you’re not a victim. All you have to do is be careful.
Have you seen this scam? If not, how do you protect yourself when you’re using the web? Let us know by writing us at Cyberguy.com/Contact
For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter
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Copyright 2024 CyberGuy.com. All rights reserved.
Though hopes were high for Supergirl, the movie has turned out to be a bit of a dud. Critics have been rather down on the project, and its lackluster box office performance has it on track to lose WBD somewhere between $100–120 million. Films flop all the time, and Supergirl not resonating with audiences probably wouldn’t be a huge deal if we knew that DC Studios had more exciting things coming down the pike. But Supergirl feels like it could be an early sign that Gunn’s grand plan for the DCU is falling apart before it even really gets off the ground.
Loosely based on Tom King and Bilquis Evely’s Supergirl: Woman of Tomorrow comic miniseries, the new Supergirl film follows Superman’s cousin Kara (Milly Alcock) as she embarks on an interstellar bender that culminates in her dog being poisoned by crew of sex-trafficking pirates. Unlike Superman (David Corenswet), Supergirl doesn’t really have a problem with killing her enemies — especially when they’re trying to stop her from saving Krypto. But with an orphaned girl (Eve Ridley) tagging along for the adventure, Kara tries to set a good (read: no murdering) example.
Supergirl struggles to make its titular heroine feel distinct from Superman
Though Supergirl comes from director Craig Gillespie and writer Ana Nogueira, everything about this movie — from its focus on animals in distress to its needle drops — makes it feel a lot like some of Gunn’s previous work. Supergirl’s drunken brawls in alien bars and scenes of her schlepping around space in a junky starship look like they could have been ripped from any one of Marvel’s Guardians of the Galaxy features. You can hear Nogueira channeling Gunn’s spiky sense of humor as the movie introduces new faces like unhinged bounty hunter Lobo (a distracting Jason Momoa in comics-accurate garb). Momoa’s presence is a constant reminder of how the DCEU fell apart, but Lobo isn’t really what drags Supergirl down.
As refreshing as it was to see Superman gloss over Clark Kent’s oft-repeated tragic backstory, Supergirl spends much of its runtime rehashing the details of Krypton’s destruction. Flashbacks to Kara’s past are meant to help us understand the grief she’s been living with, and to see why her sense of morality is very different from her cousin’s. But rather than unpacking Kara’s emotions in any meaningful way, the movie makes light of her substance abuse while sending her on a by-the-numbers adventure that’s generally lacking when it comes to intrigue or visual spectacle.
One of Supergirl’s more glaring issues is the way it struggles to find organic ways to make its titular heroine feel distinct from Superman. Aside from her relative brutality and moody outlook, she’s just another indestructible alien who periodically needs to recharge her powers by basking in yellow sunlight. The movie tries to give itself some stakes by constantly putting Kara in situations where she’s left without her abilities. But by the second sequence in which Kara’s getting punched out by a bunch of dudes, you get the sense that DC Studios never really locked in on a plan to make this story pop.
That’s somewhat surprising given the way Gunn has previously insisted that DC Studios would “never put a half-assed script in production” simply because the project had already been announced. Half-assed is the perfect description of Supergirl’s entire vibe, and it being the studio’s second major feature doesn’t exactly bode well for the DCU’s future. Supergirl needed to demonstrate that Gunn had a solid plan to build a new universe on the backs of some of DC’s lower profile characters. Though we’ve already seen some of how that could work in HBO’s Peacemaker series, it was less clear whether the studio could pull it off on the big screen. The entire point of rebooting WBD’s superhero movies was to put DC Studios in a better position to compete with Marvel — which is on the verge of its own major reset. But whereas Marvel has a few reliable aces like the X-Men and a new Spider-Man movie up its sleeve, DC is essentially starting from scratch.
Some of Supergirl’s problems might not be so readily apparent if there had been more time before it and Superman’s theatrical debuts. The two movies coming out so close to one another emphasizes their characters’ general similarities, and makes it seem like DC might be a little too comfortable putting out iterative projects. This calls into question Gunn’s decision to prioritize a series about the Green Lanterns and a Clayface film before introducing new versions of more well-known heroes like Batman and Wonder Woman. WBD still plans to put out a sequel to Matt Reeves’ The Batman that won’t technically be part of the DCU, but the Gotham of it all may get audiences primed to see a new Bane / Deathstroke movie that the studio is reportedly prioritizing in the wake of Supergirl’s underperformance.
All of these B-tier projects and alternate realities give the nascent DCU a whiff of the same messiness that has plagued Sony’s universe of Spider-Man spinoffs since its inception. And when you factor in WBD’s impending merger with Paramount Skydance, it seems very possible that the DCU might not come together the way Gunn originally intended. Though it’s possible that next year’s Man of Tomorrow could steer things in a stronger direction, what feels more likely right now is DC putting out another Super-movie that feels a little too similar to what we’ve seen before. It wouldn’t be the first time that WB found itself on the ropes with a comics-related crisis, but it might be the last chance the studio has to get this stuff right.
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Buying a hunting or fishing license should feel like one of the safest things you do online. You pick the license, pay for it and get ready for your next trip outdoors. But now, a cyberattack tied to the Texas Parks and Wildlife Department has put personal information for more than three million license customers at risk.
The agency says the attack hit a vendor that handles the sale of hunting and fishing licenses. Texas Cyber Command detected the incident, and the state says an unauthorized actor may have obtained personal data from customer profiles. That is the part that should get your attention. Even when credit card numbers and Social Security numbers are spared, your license details, phone number and home address can still give scammers a lot to work with.
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FBI WARNS MICROSOFT USERS ABOUT PASSWORDLESS SCAM
Millions of Texas hunting and fishing license holders are being urged to monitor their accounts after a vendor cyberattack exposed sensitive personal data. (Photo Illustration by Thomas Imo/Photothek via Getty Images)
What happened in the Texas Parks and Wildlife data breach
The Texas Parks and Wildlife Department says its license system vendor was hit by a cybersecurity incident.
The agency says the investigation found that an unauthorized actor may have obtained data tied to 3,087,721 Texas hunting and fishing license customers.
TPWD did not identify the vendor in its public notice. However, it says it has strengthened access controls for customer profile data and plans to add more security features.
In other words, this involved a state license system connected to millions of people.
What information may have been exposed
TPWD says the exposed information may include:
- Driver license information
- Passport numbers, if provided
- Email addresses
- Phone numbers
- Residential addresses
That mix of data can help criminals sound convincing. A scammer who knows your name, phone number, home address and license-related details can make a fake call or email feel very personal.
The agency says Social Security numbers, dates of birth and financial information, including credit card details, were not obtained. TPWD also says there is no evidence that customers under 18 were involved or that any specific group was targeted.
Still, this breach should not be brushed off. Driver license information and passport numbers can create serious problems if they fall into the wrong hands.
Why this breach can still put you at risk
You might hear that hackers did not get credit card numbers and breathe a sigh of relief. I get that. But scammers do not always need your full financial file to cause trouble. Personal details can help them impersonate a state agency, a license vendor or even a bank. One message may claim there is a problem with your license account. Another may ask you to “verify” your identity. A fake link can also look official enough to trick someone who is moving fast.
That is where this kind of breach gets dangerous. The more a scammer knows about you, the easier it becomes to lower your guard. A fake message that includes accurate personal details can feel legitimate, especially if it shows up right after a public breach.
What Texas Parks and Wildlife says it has done
TPWD says immediate steps were taken to strengthen access controls for customer profile data. The agency also says it is working with the license system vendor to add more safeguards and enhanced monitoring.
In a statement to CyberGuy, TPWD said, “We recognize the seriousness of this issue and have identified and implemented additional security options to better protect customer information. Many of our staff are hunters and anglers and were affected by this incident. We are committed to working with the license system vendor to implement increased safeguards.”
Fishing guide Mike McBride of Port Mansfield, Texas, adds a third fish to his catch of redfish in the Lower Laguna Madre. (Bob Hood/Fort Worth Star-Telegram/Tribune News Service via Getty Images)
TPWD also said license sales will continue on schedule for August and the next license year, adding that it believes “current and future customer data are not at risk.”
That means customers should be able to buy hunting and fishing licenses as planned while the state works through the fallout from the breach.
Who should take action now
If you bought a Texas hunting or fishing license, use this breach as a reason to check your accounts and tighten your identity protections.
Affected customers can confirm eligibility for one year of free credit monitoring by calling the dedicated response line at 844-959-7123.
The enrollment deadline is Sept. 14, 2026. The call center is open Monday through Friday from 8 a.m. to 5:30 p.m. CT.
Do not wait for a suspicious charge or strange letter to show up. Breach cleanup works best when you act before someone tries to use your information.
How to protect yourself after the Texas Parks and Wildlife data breach
If you bought a Texas hunting or fishing license, these steps can help you reduce your risk and spot suspicious activity early.
1) Sign up for credit monitoring or consider identity theft protection
If you are eligible, sign up for the free credit monitoring before September 14, 2026. Credit monitoring can alert you when new credit activity appears in your name. It will not stop every type of identity fraud, but it can give you an early warning. If you were not affected by this breach, now is still a good time to consider identity theft protection. These services can help monitor your personal information, alert you to suspicious activity and guide you if someone tries to use your identity. See my tips and best picks on Best Identity Theft Protection at Cyberguy.com
2) Freeze your credit
A credit freeze is one of the strongest moves you can make after a breach. It makes it harder for someone to open a new account in your name. You need to freeze your credit separately with Equifax, Experian and TransUnion. It is free. You can also lift the freeze when you need to apply for credit.
EMPTY ENVELOPES IN YOUR MAILBOX? DO NOT SCAN THAT CODE
Texas officials say a vendor breach may have exposed driver’s license information, passport numbers and contact details, but not Social Security numbers or payment information. (Photo by Philip Dulian/picture alliance via Getty Images)
3) Add a fraud alert
A fraud alert tells lenders to take extra steps before opening new credit in your name. You can place a free one-year fraud alert by contacting one of the major credit bureaus. That bureau should notify the other two. This is a good option if you want extra protection but are not ready to freeze your credit.
4) Report identity theft if something looks wrong
If you see signs that someone used your information, report it right away. That could include new accounts you did not open, strange letters about benefits, unfamiliar bills or credit checks you do not recognize. The FTC’s IdentityTheft.gov can help you create a recovery plan based on what happened.
5) Remove your personal information from people-search sites
Your name, address and phone number may already appear on data broker sites. A breach can make that exposure feel even more personal. A data removal service can help reduce how much of your personal information appears online. You can also manually request removal from major people-search sites. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.
6) Watch for driver’s license misuse
Because driver’s license information may have been exposed, pay close attention to anything tied to your ID. That includes notices about duplicate licenses, address changes, traffic issues, government benefits or accounts you did not request. If something feels off, contact the proper agency directly. Do not use a phone number or link from a surprise message.
7) Be careful with passport-related scams
If you provided a passport number, be extra cautious with calls or emails that claim there is a problem with your passport or travel documents. Do not give out personal information to someone who contacts you first. Go directly to the official agency website or call a verified number instead.
8) Watch for fake TPWD messages
Scammers may use this breach as bait. Be careful with any email, text or call that claims to come from Texas Parks and Wildlife, a license vendor or a credit monitoring service. Do not click links from surprise messages. Go directly to the official website or call the dedicated response line instead.
9) Use strong antivirus software
Scammers may use this breach to send fake emails, texts or links that look official. Strong antivirus software can help block malicious links, detect phishing attempts and warn you before you download something dangerous. Keep it updated on your phone, tablet and computer so it can catch newer threats. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com.
10) Do not share verification codes
If someone calls and asks for a code sent to your phone or email, stop. That is a major red flag. Scammers use those codes to get into accounts. No legitimate support agent should pressure you to hand one over.
11) Check your financial accounts
Even though TPWD says financial information was not obtained, you should still review your bank and credit card statements. Look for small test charges, unfamiliar subscriptions or anything that seems off. Report suspicious activity right away.
12) Use strong passwords and two-factor authentication
This breach does not appear to involve passwords, but scammers may use exposed personal details to target your other accounts. Use a password manager to create strong, unique passwords. Turn on two-factor authentication (2FA) for important accounts, especially email, banking and shopping accounts.
WORLD CUP TICKET SCAMS TARGET DESPERATE FANS
A cyberattack tied to a Texas Parks and Wildlife Department vendor may have exposed the personal information of more than 3 million hunting and fishing license customers. (Photographer: Daniel Acker/Bloomberg via Getty Images)
Kurt’s key takeaways
This breach is a reminder that everyday government transactions can carry a lot of personal data behind the scenes. You may think of a hunting or fishing license as a routine purchase. But the information connected to that purchase can include driver’s license details, passport numbers, phone numbers and your home address. That gives imposters enough context to make a scam sound believable. The best move now is to stay ahead of it. Use the official response line, sign up for monitoring if you qualify, freeze your credit and be extra careful with any surprise message about your license or identity. The vendor may have been the target, but Texans are the ones left watching their information.
Should state agencies be required to publicly name vendors after a breach this large, or would that make future investigations harder? Let us know by writing to us at CyberGuy.com.
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