Connect with us

Technology

Amazon Health AI brings a doctor to your pocket

Published

on

Amazon Health AI brings a doctor to your pocket

NEWYou can now listen to Fox News articles!

Most people have had this moment. You feel a strange symptom, open your phone and start searching online. Within minutes, you are deep in medical forums reading worst-case scenarios. By the end, you are either terrified or more confused than when you started.

Health care should feel clearer than that. Yet for many of us, it rarely does. Appointments take weeks. Medical records are hard to understand. You often have to repeat the same health history at every visit. Insurance rules feel like a maze.

According to the American Academy of Physician Associates, many Americans say navigating the healthcare system feels overwhelming and they wish doctors had more time to listen. Now, a new tool from Amazon hopes to change that experience. It is called Amazon Health AI.

Sign up for my FREE CyberGuy Report

Advertisement

Get my best tech tips, urgent security alerts, and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide — free when you join my CYBERGUY.COM newsletter.

$163K IN FAKE MEDICAL BILL CHARGES, AI UNCOVERS IT FOR YOU

Amazon Health AI lets you ask health questions, review records and connect with care directly through the Amazon app. (Kurt “CyberGuy” Knutsson)

What Amazon Health AI actually does

Amazon Health AI, available at amazon.com/health-ai, acts as a digital health assistant that can answer medical questions and help guide you through your care. The tool lives inside the Amazon app and website.

You start by typing a health question into a chat box. From there, the system can:

Advertisement
  • Explain lab results in plain language
  • Review symptoms and suggest next steps
  • Help schedule care with a provider
  • Assist with prescription renewals
  • Recommend relevant health products if asked

Health AI connects directly with clinicians from Amazon One Medical when professional care is needed. You can message a provider, start a video visit or schedule an in-person appointment. The goal is to make getting care simpler. Instead of spending time searching for appointments or jumping between different apps, you can move from a question to a provider more quickly. If symptoms suggest a possible emergency, the system may advise you to contact emergency services, such as calling 911.

Amazon is gradually rolling the Health AI tool out to U.S. customers, and availability varies by location.

CyberGuy reached out to Amazon for comment about the new service. Andrew Diamond, Ph.D., M.D., chief medical officer at Amazon One Medical, said the goal is to reduce some of the everyday frustrations people face when navigating healthcare.

“Nearly two-thirds of Americans feel overwhelmed by the healthcare system and wish their doctors had more time to understand their concerns,” Diamond said. “Health AI is designed to handle the logistical and informational work that creates friction in healthcare, so patients and providers can spend more time on what matters most: the human relationship at the heart of healing.”

How Amazon Health AI uses your medical history

Health AI becomes more useful when it understands your medical history.

With permission, the system can access information such as:

Advertisement
  • Past diagnoses
  • Medications
  • Lab results
  • Doctor’s notes

This data flows through a secure national network called the Health Information Exchange. Health AI can access records from hundreds of thousands of providers nationwide once permission is granted.

For example, imagine someone with asthma develops a cough during flu season. A generic search might treat that symptom like any other cough. Health AI can look at your history and ask follow-up questions based on your specific risk factors.

Health AI can provide general information about someone else’s health question, but personalized answers are limited to the medical history of the account holder.

That context helps the system provide more relevant guidance. Still, the assistant does not replace doctors. When the situation requires medical judgment, it connects you with a real clinician.

CHATGPT COULD MISS YOUR SERIOUS MEDICAL EMERGENCY, NEW STUDY SUGGESTS

Health AI can help explain lab results, check symptoms and connect you with care through your phone. (Amazon)

Advertisement

How Amazon connects AI with real medical care

The service works closely with Amazon One Medical providers. Prescription renewals can also move through the system, with requests sent to a One Medical provider who reviews the request before approval. You can fill prescriptions through Amazon Pharmacy or another pharmacy you prefer. This approach helps reduce the steps people often face when trying to get care. Instead of spending time searching for appointments or jumping between different apps, you can move from a question to a provider more quickly.

Special access for Prime members

Amazon is also adding a limited introductory benefit. Eligible members of Amazon Prime can receive up to five free message-based consultations with a One Medical provider.

Neil Lindsay, senior vice president of Amazon Health Services, said the goal is to make care easier to access through the tools people already use. “Eligible Prime member accounts get up to five free direct message care consultations with a One Medical provider for any of the 30 common conditions,” Lindsay said.

These visits cover common conditions, including:

  • Colds and flu
  • Allergies and acid reflux
  • Pink eye and UTIs
  • Hair loss and skin care

Outside the promotion, message or telehealth visits typically cost about $29. A full One Medical membership provides broader virtual care and costs less for Prime members than for non-members.

How Amazon says it protects health data

Health information raises serious privacy questions. Amazon says Health AI runs inside a HIPAA-compliant environment with strong encryption and strict access controls. According to the company, personal health data is not used to sell ads. Amazon also says protected health information from One Medical and Amazon Pharmacy is not used for advertising or sold to third parties.

Advertisement

The system also includes safety guardrails. If the AI cannot confidently answer a question, it directs you to a human provider. Behind the scenes, the technology runs on Amazon’s AI platform called Amazon Bedrock.

Amazon also emphasized that Health AI was designed alongside medical professionals rather than built purely as a technology product.

“This isn’t a chatbot with a healthcare skin,” said Prakash Bulusu, chief technology officer at Amazon Health Services. “It’s a system designed from the ground up to be personalized, trustworthy and useful.”

Bulusu said he personally tested the system with his own health data, and it surfaced lab work he had forgotten to complete after a physical exam.

CHATGPT HEALTH PROMISES PRIVACY FOR HEALTH CONVERSATIONS

Advertisement

You can ask Health AI about symptoms and receive guidance before deciding whether to seek medical care.  (Amazon)

Why Amazon believes AI belongs in healthcare

Millions of people already search Amazon for vitamins, blood pressure monitors and health products. The company believes AI can help guide those searches and connect them with medical advice. Amazon also partnered with major health systems, including the Cleveland Clinic and Rush University System for Health, to create smoother referrals between primary care and specialists. The idea is continuity. You should not feel like you are starting from scratch every time you see a new provider.

What this means for you

Tools like Health AI show how quickly artificial intelligence is moving into everyday health decisions. For patients, the potential benefits are clear. Faster answers. Simpler records. Easier access to doctors.

Yet it also raises big questions about privacy, data control and how much we rely on automated systems for health advice. AI can help people understand their health. But the human doctor still plays the absolute most important role. The challenge will be finding the right balance.

Take my quiz: How safe is your online security?

Advertisement

Think your devices and data are truly protected? Take this quick quiz to see where your digital habits stand. From passwords to Wi-Fi settings, you’ll get a personalized breakdown of what you’re doing right and what needs improvement. Take my Quiz here: Cyberguy.com.       

Kurt’s key takeaways

Healthcare can be frustrating. Long waits, confusing records and disconnected systems often leave you feeling lost. Amazon believes AI can help guide you through that process. If the technology works as promised, it could help millions of us understand our health faster and reach care sooner. Still, any system that handles sensitive medical information must earn trust over time. That trust will depend on transparency, security and how responsibly companies use personal health data.

Would you feel comfortable letting an AI assistant review your medical history and guide your health decisions? Let us know by writing to us at Cyberguy.com.

CLICK HERE TO DOWNLOAD THE FOX NEWS APP

Sign up for my FREE CyberGuy Report 

Advertisement

Get my best tech tips, urgent security alerts, and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide — free when you join my CYBERGUY.COM newsletter. 

Copyright 2026 CyberGuy.com. All rights reserved.

Advertisement

Technology

The best Apple deals you can get during Prime Day

Published

on

The best Apple deals you can get during Prime Day

Amazon’s Prime Day is now in its second day, and whether you’re looking for a new pair of wireless earbuds or a smartwatch, there’s a good chance you’ll find a discount. The Apple Watch Series 11 has already dropped to a new low price, while the AirPods Pro 3 are discounted to $179. With Tim Cook warning that price hikes are coming, now may be the moment if you’ve been eyeing one of the company’s devices.

Below are the best Apple deals currently available. Some are exclusive to Prime Day, while others are simply great discounts we think are worth highlighting. We’ll continue updating this guide throughout Prime Day, highlighting more deals as they become available.

Earbud and headphone deals

Update, June 24th: Adjusted prices and availability, and added deals for Apple’s MagSafe Charger as well as the Apple Magic Keyboard.

Continue Reading

Technology

A new paper argues Microsoft exaggerated its quantum claims a year ago

Published

on

A new paper argues Microsoft exaggerated its quantum claims a year ago

A critique published in Nature Wednesday calls the basic technology behind Microsoft’s “breakthrough” quantum computing chip the Majorana 1 into question. Microsoft unveiled the chip in February 2025 and said it featured a brand-new technology known as a topological qubit. Topological qubits, they said, would be the “building blocks” for their future quantum computer. Microsoft announced the next generation chip Majorana 2 at Build earlier this month.

But in a peer-reviewed article, Henry Legg, a physicist at the University of St Andrews, reanalyzed Microsoft’s data on their device and argued that the company’s researchers did not conclusively demonstrate a working topological qubit in the first place.

Theory predicts that the electrons in this wire behave in a collective pattern known as a Majorana particle, for which the chip is named.

Proponents of quantum computing predict that the technology’s computational abilities will advance new medicine discovery, encryption, and machine learning. Companies like Google and IBM have already demonstrated more advanced machines than Majorana 1 or 2, although presently, no one has conclusively gotten any quantum computer to perform anything useful. But Microsoft claimed that Majorana 1, and subsequently Majorana 2, paved their path toward a practical quantum computer.

Microsoft’s design, unique among quantum computing companies, involves a tiny wire, thinner than a human hair, made of the semiconductor indium arsenide stuck to a superconductor. Theory predicts that the electrons in this wire behave in a collective pattern known as a Majorana particle, for which the chip is named. Microsoft wants to encode information in the properties of the Majorana particle. (A topological qubit is to a Majorana particle as a transistor is to silicon.)

Advertisement

Proponents of the Majorana particle think it is promising qubit material because theory predicts that when formed into topological qubits, the Majorana should compute with fewer errors than competing materials, such as superconducting circuits pursued by IBM. This suggests that ultimately, fewer topological qubits are needed to scale up to a useful quantum computer.

That is, if Microsoft has actually made a Majorana particle. “They haven’t convincingly shown that they have Majoranas,” Legg told The Verge. “You can’t make a qubit if you don’t have the Majoranas.”

In Legg’s critique, he writes that what Microsoft claims as a signature of the Majorana particle could actually be from the formation of quantum dots, which are electron-containing structures, in the device. Quantum dots would not be useful for building the quantum computer. He also writes that Microsoft cherry-picked their data.

“You can’t make a qubit if you don’t have the Majoranas.”

Microsoft’s team published a rebuttal in Nature disputing Legg’s interpretation of their data. Legg’s critique “does not constitute a substantial scientific challenge to our findings,” the Microsoft team wrote. Legg has not “proposed an alternative model that fits all of our data,” Chetan Nayak, a physicist leading Microsoft’s quantum team, told The Verge.

Advertisement

Legg first posted his critique on the online physics repository arXiv on February 26, 2025, within a week of Microsoft’s Majorana 1 announcement. It took a year for Nature to conduct a peer review and publish his article.

Meanwhile, on June 2, Microsoft announced a new chip, the Majorana 2, featuring what they claimed was the next generation of their topological qubits. The company says they can build a “scalable quantum computer” by 2029. “We 100% stand behind our results,” Nayak told The Verge. “We stand by our roadmap. We stand behind our long-standing commitment to scientific rigor and dialogue.”

Legg says the company’s characterization of Majorana 2, which Microsoft wrote in a non-peer reviewed manuscript, suffers from similar problems he pointed out a year ago. “Nothing in this [manuscript] resolves the fundamental issues that so many scientists have with this company’s previous claims,” Legg told The Verge.

Follow topics and authors from this story to see more like this in your personalized homepage feed and to receive email updates.

Continue Reading

Technology

FCC phone ID plan could end burner phones

Published

on

FCC phone ID plan could end burner phones

NEWYou can now listen to Fox News articles!

Buying a phone without tying it directly to your identity could get much harder. The Federal Communications Commission (FCC) is considering tougher “know your customer” rules for voice providers.

The proposal would push phone companies to collect and keep more personal information before giving many new or renewing customers access to service. That could include your name, physical address, government-issued identification number and an alternate phone number.

The FCC says the goal is to make life harder for scammers, robocallers and criminals who abuse phone networks. That sounds reasonable at first. Nobody wants more fake bank calls, Medicare scam texts or urgent messages from crooks pretending to be family members. Yet this proposal raises a much bigger question. How much personal privacy should we give up to fight scam calls?

Sign up for my FREE CyberGuy Report

Advertisement
  • Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox.
  • For simple, real-world ways to spot scams early and stay protected, visit CyberGuy.com trusted by millions who watch CyberGuy on TV daily.
  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

GOOGLE SEARCH LED TO A COSTLY SCAM CALL

The FCC is considering tougher phone identity checks that could require more personal information before service begins. (Kurt “CyberGuy” Knutsson)

What the FCC phone ID proposal would require

The FCC phone ID proposal focuses on identity checks for originating voice providers. Those are the companies that allow calls to enter the phone network. Right now, the FCC already expects providers to take steps to know their customers and stop illegal calls. The new proposal would make those duties more specific. The FCC is asking whether providers should be required to obtain and retain certain customer information before granting service. At a minimum, that could include:

  • Name
  • Physical address
  • Government-issued identification number
  • Alternate telephone number

The FCC is also asking how these rules should apply to “new and renewing” customers. That phrase is important. A narrow version could focus on people opening new accounts. A broader version could reach people who switch plans or renew service with a current provider. For high-volume customers, including some business and foreign customers, the FCC is also asking whether providers should collect more information. That could include the intended use of the service and the IP address used to place calls, when applicable.

The FCC is also asking whether providers should retain KYC records for four years after the customer relationship ends, tied to the statute of limitations for certain illegal calling violations.

Why the FCC wants stronger phone identity checks

The FCC says scammers hide behind phone calls and texts to rip people off, then disappear before anyone can track them down. Anyone with a phone knows this problem has gotten out of hand. Most of us now look at an unknown number and assume trouble before we even answer.

The agency believes tougher identity checks could make it harder for bad actors to get onto phone networks in the first place. It also says better customer records could help investigators connect the dots after a scam call or text causes harm.

Advertisement

Here is where the proposal gets bigger. The FCC also asks whether stronger records could help law enforcement investigate crimes that go beyond scam calls, including national security threats and abuse in text messaging networks. So while robocalls are the headline, this proposal reaches much further. It could move phone service closer to an identity-check model that goes well beyond robocalls.

Why burner phones could become harder to buy

The FCC proposal does not specifically say it will ban burner phones. Still, the practical impact could be significant.  A burner phone usually refers to a prepaid phone or phone line with no clear identity link at the point of purchase. TV shows often connect burner phones with criminals. Real life is more complicated.

People use prepaid or private phone lines for plenty of lawful reasons. A domestic abuse survivor may need a safe phone that an abuser cannot easily trace through shared accounts. A journalist may need to protect a source. A whistleblower may need to call without exposing a personal number. Someone without a stable address may rely on prepaid service because it is easier to obtain.

If phone companies must collect a government ID number and physical address before service begins, anonymous or lightly identified prepaid service could become far harder to access. That is why privacy advocates see this as more than a robocall rule. They see it as a potential shift in how Americans get basic phone service.

HOW SCAMMERS BUILD A PROFILE ON YOU USING DATA BROKERS

Advertisement

Prepaid phones could face closer scrutiny if the FCC moves ahead with stricter “know your customer” rules. (Photographer: Brent Lewin/Bloomberg via Getty Images)

The FCC proposal could affect prepaid phone plans

Prepaid phones are a big part of this story. Some people use them to save money. Others use them because they want more control over what they spend or because a traditional phone plan creates hurdles they would rather avoid.

The FCC is now asking whether prepaid and postpaid customers should face different identity checks. That question is important because prepaid service has long been one of the easiest ways to get a working phone without a lengthy signup process.

A strict final rule could make prepaid service feel a lot more like opening a bank account. For some people, that may only mean another form to fill out. For others, especially someone trying to stay safe or keep a phone line private, it could be a much bigger deal.

The privacy risk behind a phone ID database

The most obvious concern is privacy. The quieter concern is cybersecurity. Phone companies already hold sensitive customer information. Adding government ID numbers, physical addresses and alternate phone numbers would make those records even more valuable to hackers.

Advertisement

If a telecom database gets breached, criminals may use stolen customer data for phishing, identity theft, SIM-swap attacks or stalking. A rule meant to stop scammers could create a richer target for scammers to steal. That to me is scary.

The FCC does ask how providers should protect customer information and how long records should be retained. Those are important questions. Still, better security rules would need real teeth. Sensitive data becomes a liability the moment it gets collected.

What “physical address” could mean for phone customers

The FCC is also asking whether P.O. boxes, shared office locations and similar addresses should count as a customer’s physical address. That detail could create real problems.

Some people do not have a traditional home address. Others may avoid sharing one because of safety concerns. A domestic abuse survivor may use a mailing address that keeps a home location private. A small business owner may use a shared office or mail service. If the final rule limits what counts as a valid address, some people could face a harder path to phone service. That may sound like a compliance detail. For someone trying to stay safe, it could matter a lot.

TOP 10 ROBOCALL HOT SPOTS IN AMERICA

Advertisement

Privacy advocates warn that stronger identity checks could make private phone access harder for people with legitimate safety concerns. (Kurt “CyberGuy” Knutsson)

What happens next with the FCC phone ID proposal

The FCC is taking public comments on the proposal through June 25, 2026. Reply comments are due July 27, 2026. After that, the agency can review feedback from phone companies, law enforcement, privacy groups, consumer advocates and the public.

The final rule could change. The FCC could narrow the requirements, add privacy safeguards, create exceptions or revise major parts of the proposal. For now, this is one to watch closely.

We reached out to the FCC for comment, but did not hear back before our deadline. 

How to reduce scam calls and texts now

You do not need to wait for a new FCC rule to protect yourself.

Advertisement

1) Let unknown calls go to voicemail

Do not feel pressured to answer every unknown number. A real caller can leave a message. A scammer wants you on the line fast, before you have a chance to slow down and think.

2) Turn on phone spam protections

On iPhone, go to Settings, tap Apps, scroll down and tap Phone, then go to the unknown caller settings. Choose Silence to send calls from unsaved numbers to voicemail, or choose Ask Reason for Calling if you want unsaved callers to provide more information before your iPhone rings. You can also look under Call Filtering and toggle on Unknown Callers and Spam

On many Samsung phones, open the Phone app, tap the three dots, tap Settings, tap Caller ID and spam protection and turn it on. Then, scroll down and make sure Block all spam and scam calls is toggled on. Settings may vary depending on your phone model.

3) Avoid links in unexpected texts

Go directly to the company’s app or website instead. That habit can help stop fake toll texts, bank scams and delivery alerts.

4) Reduce the personal info scammers can use against you

Scammers often sound convincing because they already know something about you. That information can come from people-search sites, data brokers, old breaches or public records. Consider using a data removal service to reduce how much of your personal information is floating around online. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com

Advertisement

5) Block and report suspicious messages

Do not just delete scam texts. On iPhone, open Messages. If you have not opened the message, swipe left on it, tap the Delete button, then tap Delete and Report Spam. If you have already opened it, tap Report Spam at the bottom of the message, then tap Delete and Report Spam. To block the sender, open the conversation, tap the sender’s icon at the top, tap Info, scroll down and tap Block Contact. Apple says reporting spam does not block the sender. Settings and carrier support may vary.

On many Samsung Galaxy phones using Google Messages, open the message, tap the three dots and choose Block and report spam, if requested confirm your decision by tapping Yes.  If you use Samsung Messages, touch and hold the conversation, tap More, then tap Block. Settings may vary depending on your phone model and messaging app.

6) Use antivirus software and a password manager

Strong antivirus software can help block phishing links and malicious websites before they cause damage. A password manager can also help you avoid reusing passwords if a scammer tricks you into entering login details on a fake page. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com

7) Turn on account alerts

Turn on bank, credit card and phone carrier alerts so you know quickly if someone tries to make a charge, move money or change your account. Fast alerts can help you stop damage before it spreads.

Watch the CyberGuy Live replay: Lock Down Your Phone in 30 Minutes

Your phone holds your email, passwords, photos, banking apps and personal data. In this free CyberGuy Live replay, Kurt the CyberGuy walks you step by step through simple phone security fixes you can do at your own pace. You’ll learn how to improve your privacy settings, spot the latest phone scams, use trusted security tools and walk away with a simple checklist to stay protected. Watch the replay and get our checklist here: CyberGuyLive.com

Advertisement

Kurt’s key takeaways

The FCC wants to stop scammers before they ever get onto the phone network. I get that. Scam calls and texts are out of control, and they have cost too many people real money. At the same time, the way the FCC is looking at this raises a real privacy concern. Asking phone companies to collect a government ID number, physical address and alternate phone number could change what it takes to get basic phone service in America. The FCC believes stronger customer records could help investigators track scammers after illegal calls happen. The question is whether scammers would still find ways around the rules while people with legitimate privacy needs face new hurdles. A domestic abuse survivor, journalist, whistleblower or person without a stable address may have a much harder time getting a private phone line. That is why any scam-fighting plan needs strong privacy safeguards. Before asking phone customers to hand over more personal information, the FCC should show how this data would reduce scams and how it would be protected.

Would you give your phone carrier a government ID number and physical address if it meant fewer scam calls, or does that go too far? Let us know by writing to us at CyberGuy.com.Cyberguy.com

CLICK HERE TO DOWNLOAD THE FOX NEWS APP

Sign up for my FREE CyberGuy Report

  • Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox.
  • For simple, real-world ways to spot scams early and stay protected, visit CyberGuy.com trusted by millions who watch CyberGuy on TV daily.
  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

Copyright 2026 CyberGuy.com. All rights reserved.

Advertisement
Continue Reading
Advertisement

Trending