Japan Airlines grounded a flight from Dallas to Tokyo last week after a hotel room noise complaint exposed the captain’s excessive drinking the night before its scheduled takeoff.

The airline confirmed that flight JL11 from Dallas to Tokyo on April 23 was canceled because its unidentified 49-year-old pilot was allegedly drinking with crew members the night before, Japanese outlet The Mainchi reported. 

Guests reportedly made several complaints about the pilot and crew members’ behavior in the hotel lounge and a hotel room after they returned from dinner in Dallas. Police issued a warning to the pilot after they were called to the scene around 2 a.m. on Tuesday, Japan Airlines told USA Today. 

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Although the pilot did not violate the airline’s guidelines against drinking within 12 hours of liftoff, Japan Airlines said they canceled the flight due to “the need to assess the captain’s physical and mental well-being.”

The airline specified that the flight was not canceled because the pilot was intoxicated at the time of the flight:

“It is true that the captain consumed alcohol,” a spokesperson told the Japanese outlet, noting that “there was a sufficient interval between alcohol consumption and the scheduled duty time.”

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Japan Airlines said in a statement that although the pilot assigned to fly from Dallas to Tokyo wasn’t drunk at the time of the scheduled flight, they removed him to assess his “physical and mental well-being” after police were called to the hotel where he was drinking with two crew members two nights earlier. The airline was unable to find a replacement pilot in time, they said. (Getty Images)

Japan Airlines said they were unable to find a replacement pilot in time for the flight’s scheduled departure.

“We sincerely apologize to the customers who were involved in this flight cancelation,” the airline wrote in a statement. “In order to prevent such an incident from happening again, we will thoroughly implement measures to prevent recurrence and work to restore trust in our airline.”

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Passengers were diverted to an American Airlines flight – it is unclear whether their schedule was offset by the shift. An American Airlines plane is seen on February 17, 2019 at Charlotte International Airport in Charlotte, North Carolina.  (DANIEL SLIM/AFP via Getty Images)

Passengers on flight JL11 were transferred to an American Airlines flight – it is unclear whether they experienced delays. 

Dallas Cowboys quarterback Dak Prescott will not face any charges in connection to an investigation into an alleged assault that took place in 2017 after police said they found insufficient evidence to support that a crime had taken place, according to a report. 

Prescott, 30, was accused earlier this year of assaulting a woman in the back of a vehicle in a strip club parking lot back in February 2017. 

According to The Associated Press, attorneys representing the woman sent a letter to Prescott in January requesting $100 million in exchange for her silence, including that she would not pursue criminal charges in connection with the alleged assault. 

But Prescott instead filed an extortion lawsuit in Collin County, north of Dallas, against the woman in March.

“Sexual assault is a despicable crime that no person should ever endure,” the lawsuit read. “Defendants’ false claims in this regard undermine the courage of actual sexual assault survivors everywhere as well as the legitimacy of the horrific traumas they have endured.”

The woman then filed a countersuit and criminal charges, prompting the police investigation. 

Dallas Cowboys quarterback Dak Prescott sits on the bench during the second half of an NFL football game against the San Francisco 49ers in Santa Clara, Calif., Sunday, October 8, 2023.  (AP Photo/Jed Jacobsohn)

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But a police official told The Dallas Morning News on Thursday that investigators had found “insufficient evidence” to support the case.

“I want to thank the Dallas Police Department and Dallas County District Attorneys’ office for their thorough investigation of the allegations against Dak Prescott,” Prescott’s attorney Levi McCathern told the outlet. “As we knew they would, they found nothing in their extensive exploration of the facts that would support a criminal prosecution. We are confident that at the end of law enforcement’s investigation into the extortion case that they will find the accuser and her attorneys just as guilty as Dak is innocent.”

“As I have said from the beginning, Dak is a great football player, and an even better human. He would never assault any woman. These false accusations were brought up seven years after the alleged events for one reason and one reason only: to line the pockets of the accuser and her attorneys. Their behavior is an affront to all the true survivors of sexual assault.”

Dak Prescott, #4 of the Dallas Cowboys, looks on against the Philadelphia Eagles at Lincoln Financial Field on November 5, 2023, in Philadelphia, Pennsylvania. (Mitchell Leff/Getty Images)

Attorneys for the woman have said they will continue to move forward with their counterclaim. According to ESPN, they filed a motion on Monday to have Prescott’s lawsuit dismissed. 

The Associated Press contributed to this report. 

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