By Noah Smith

Austin, Texas was the fastest-growing metro area in the United States from 2010 to 2022 and is now one of the 10 largest U.S. cities. But the growth has not buoyed all residents. 

“It’s a tale of two Austins,” said Marci Roe, executive director of Volunteer Health Clinic. Volunteer Health Clinic (VHC) is a free clinic in Austin that has cared for the area’s most vulnerable residents since its founding by a church group in 1966, making it the oldest active charitable clinic in the city. About 1,000 patients receive care there each year. 

Like many free and charitable clinics, VHC relies on volunteers. Annually, about 400 people volunteer, one of whom happens to be Olympic medalist Gabby Thomas. 

Thomas, a gold medal contender in the upcoming Paris Olympic Games, initially contacted the clinic via email while training for the Tokyo Olympic Games and pursuing her since-completed master’s degree program in epidemiology at the University of Texas. 

“Who I am off the track has always come first,” Thomas said in an interview with olympics.com. “Track is an added bonus. It’s something I love. I think it’s an important perspective that all athletes should have, which is that your sport is not who you are,” she said. A representative for Thomas declined Direct Relief’s interview request, citing the proximity to the Games. 

The Safety Net of the Safety Net

“In Austin, we are so affluent; we have universities and politicians and the capital, and then there’s another Austin where people struggle to support themselves with bare necessities. They’re having to make difficult choices,” Roe said. 

Since its founding, many federal and state government programs like Texas’s Children’s Health Insurance Program and the Affordable Care Act, in addition to the expansion of the Federally Qualified Health Care clinics, have sought to ease barriers to health care for people in the U.S. with low income, leading some to expect a declining need for free clinics.  

However, “there have always been people” who need free clinics, said Roe, citing the VHC’s constant stream of patients. Many hail from neighboring counties where economic realities make Austin’s cost of living prohibitive. 

“We are the safety net of the safety net clinics. We are where you go if you’re sick, you don’t have insurance and you don’t have money to pay… we’ve got the hardest working patients around but the cost of living here is very high,” she said. 

Since the pandemic, patients who sought care at the clinic have been “much sicker,” Roe said. Whereas before Covid-19, patients usually came in for one ailment, now it’s far more common for patients to have multiple issues. 

“They don’t seek out care until their lives are really challenged,” she said. “The medicines are just too expensive.” 

A Commitment to Care

Volunteer Health Clinic maintains a major focus on addressing and preventing chronic diseases like diabetes and hypertension. For patients who have diabetes, local retinal specialists and optometrists offer screenings and, if needed, will offer appointments and care in an attempt to save the patients’ vision. 

Diabetic patients are also able to work with dietitians and pharmacists to receive education on diabetes and how to control the condition. 

Other VHC specialties include dermatology, mental health, pediatrics, and well-woman care. While a $10 donation is suggested, no one is turned away due to a lack of ability to pay. For patients whose needs fall outside of those offerings, VHC assists in connecting them with other clinics, including FQHCs, programs, and support networks in the area. 

For its own patients, VHC also has the goal of finding them a permanent home for care. “We are not set up to be someone’s permanent medical home indefinitely,” Roe said. 

While patients are receiving care at the clinic, they benefit from individualized care and attention, including from Thomas personally. The Olympic athlete calls patients individually to encourage them to attend their appointments, observe their blood pressure levels, and follow any other doctors’ orders. Thomas also connects with clinic patients to find out if their experiences receiving health care are positive and if they’re able to make it to their appointments. 

Thomas also got her sponsor, New Balance, to donate over 100 pairs of shoes to patients, in an effort to encourage patients to stay active and to boost morale. 

“She wants to make a difference in people’s lives. She’s so nice, fun, cool. For about a year and a half, she was helping almost on a weekly basis,” Roe said. 

As Austin continues to grapple with the repercussions of rapid growth and socioeconomic disparities, VHC remains resolute in its commitment to bridge gaps in healthcare access. 

“Our care is incredible with our doctors, nurses, students, and all of the volunteers who donate their time and medical expertise. Even if you don’t have insurance or the money for a medical visit, but you need care, we’ll still see you,” Roe said. 

Direct Relief has provided more than $350,000 in medical support to the Volunteer Health Clinic in Austin since 2011.

BRYAN, Texas (KBTX) – Meta was recently ordered to pay the State of Texas $1.4 billion as part of a data breach lawsuit. Attorney and professor, Dr. Amy Sanders joined First News at Four to explain the severity of the breach.

Attorney General Ken Paxton announced he was able to secure a $1.4 billion settlement with Meta, formerly known as Facebook. The goal was to call out the company’s practice of capturing and using the personal biometric data of millions of Texans.

Dr. Amy Sanders, a professor with the University of Texas and licensed attorney, joined First News at Four and told KBTX on Wednesday that the data is particularly personal.

“Our biometric data [is] our fingerprints, our genetic data, maybe our facial features. This is the data that many of us use to secure our devices, and to open our phones or to open our laptops. This is not data that’s historically been publicly available, like your address or your phone number,” Dr. Sanders said.

A main concern of Dr. Sanders’ was how the data was collected without consumer knowledge.

“We’ve seen a lot of data breaches recently, and it’s one thing for somebody to take your credit card information. It’s another thing for people to have access to your genetic data, your fingerprints, or your retinal scans. They can do some really dangerous things with those pieces of information,” warned Dr. Sanders.

This kind of data is being collected in places like airports, the expert revealed.

“I teach a a surveillance class and I tell students all the time, ‘whenever you can opt-out, and you can, you definitely should.’ You should be very careful about who you’re giving access to this data to. Same thing for, for example, DNA companies right, like 23andMe,” Dr. Sanders added.

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Without the professional checks and balances professional reviewers face, Yelp users are free to go wild. Although that sometimes makes for a chaotic rating system, it makes the platform’s 25 best new restaurants in the South all the more impressive. Austin placed on the list twice — something only a handful of cities achieved.

The two Austin restaurants featured were the gluten-free Yucatecan retreatNômadé (No. 4) and the vegan fine dining pioneerFabrik (No. 10). Besides a shared interest in catering to specific diets, these restaurants share a presentational ethos that offers elevated dining without too much pretension. (We have the Austin dining scene at large to thank for this pattern.)

It’s not a surprise, given those similarities, that the chefs behind both restaurants were really cooking for themselves when they developed the concepts. Chef Chef Jay Huang of Nômadé tells Yelp his food allergies have caused frustration while scouring menus for something safe to eat when dining out; Chef Chef Je Wallerstein of Fabrik says her hard-to-find take on vegan dining comes from 20 years of eating vegan.

Fabrik was No. 10 on the list.Fabrik/Instagram

The list was compiled based on both hard data and opinion. All the restaurants on the list are full-service, and have opened after January 21, 2023, and have a passing health score as of May 1, 2024. Some quantitative factors include total volume and ratings of reviews, while Community Managers provided a human touch by identifying which restaurants users especially gravitate towards.

In addition to quotes from the chefs and reviewers, these listings highlight some of the restaurants’ most talked-about dishes, so diners have somewhere to start when they make a visit.

The Houston area and Dallas were also represented on the list with, two and one mentions, respecitvely. In Houston, the multicultural Baso (No. 22) earned its spot through its commitment to live fire cooking. This spot hits all four trends identified by the report as a whole: open-flame cooking, Southern roots, global thinking, and seasonal menus. In The Houston suburb of the Woodlands, Xalisko Cocina Mexicana (No. 12) features the work of a former cafeteria worker who leveled up after culinary school.

In Dallas, sushi spot Yūjō (No. 9) received praise not just for its high-quality fish, but for its excellent service — a winning combination for an “entry level omakase.”

Unfortunately Austin did not make Yelp’s overall top 100 U.S. restaurants list. However, Gino’s Deli Stop N Buy in San Antonio smoked the competition at No. 9, followed by: Burger-chan, Tacos Doña Lena, and Avesta Persian Grill in Houston at Nos. 27, 38, and 61, respectively; Pappa Gyros in Katy at No. 63; Mr Max, in Irving at No. 72; Mr. A-Ok’s Kitchen in San Antonio again at No. 77; and finally Southern Yankee Crafthouse in Houston again, bringing up the rear at No. 99.

A full list with insight from the chefs and reviewers is available at yelp.com.