(WHTM) — The GIANT Company recently confirmed that it will be closing five of its Pennsylvania-based fulfillment centers.
According to The GIANT Company, these Pennsylvania fulfillment centers that will be closing down include locations in Lancaster, Philadelphia, Willow Grove, Coopersburg, and North Coventry.
The company will also be closing its centralized e-commerce fulfillment operations in Manassas, Virginia, per a press release.
A spokesperson with GIANT says these upcoming closures are the result of a company decision to transition fully to store-based fulfilment, as opposed to centralized fulfilment.
“We’ve learned over the past few years that there isn’t a one size fits all approach to our e-commerce business, particularly our fulfillment model” The GIANT Company said in an email. “With customers expecting faster delivery, we need to ensure we are operating as efficiently as possible to meet their ever-changing needs. ”
The GIANT Company adds that orders will now be “shopped” by GIANT Direct team members in store, and delivered orders will now be completed by a third-party instead of a GIANT Direct driver.
Some benefits of this change include faster delivery times, expanded assortment, delivery windows are now only one hour, and customers will be able to make changes to an order 2-3 hours before the delivery window, instead of the previous 4-6 hours window.
According to The GIANT Company, these fulfillment centers will continue to operate into early next year, with most closures occurring by the end of Q1 in 2026.
The fulfillment center in Lancaster County is expected to wind down operations by the end of April 2026, affecting 81 team members.
According to a WARN Notice filed with the Department of Labor & Industry, the GIANT fulfillment center located in Philadelphia will close down on February 13, a move that will affect 128 employees.
The GIANT Company notes that its focus now is to support team members affected by this transition.
“E-commerce remains an important segment of our business strategy and key to our future omnichannel growth,” The GIANT Company added. “We remain committed to providing an outstanding experience to our customers by offering speedy delivery, more delivery windows, broad product assortment and value.”
This is a developing story. Stay with abc27 News as more information becomes available.