Connect with us

New York

New York City Had a Migrant Crisis. It Hired a Covid Expert to Help.

Published

on

New York City Had a Migrant Crisis. It Hired a Covid Expert to Help.

Lured by the promise of jobs, legal assistance and a more welcoming environment, hundreds of asylum seekers have boarded buses headed north to Albany, in search of a life better than they had found in New York City.

But once they settled in the state capital, many said they realized they had been misled and all but abandoned.

Instead of state identification cards, they were given dubious work eligibility and residency letters on what appeared to be a fake letterhead. At the bargain-rate motels where the migrants were relocated, many said they were treated like prisoners in halfway houses, living under written threats that they would be barred from seeking asylum if they were caught drinking or smoking.

They complained that crucial mail about their asylum cases had been lost, and worried that they now faced an hourslong trip to the courts where those cases will be heard.

Nearly three months after Mayor Eric Adams ushered in a new policy calling for the city to relocate migrants outside the five boroughs, the program has been plagued by problems, drawing attention to the no-bid contractor leading the effort.

Advertisement

More than 1,500 migrants have been sent to places as far as Buffalo, with more on the way. But many of the migrants have been greeted by protests at their new homes, as well as mistreatment and the false hope of jobs.

Behind the broken promises is a medical services company, DocGo, that once contracted with the city to provide Covid testing and vaccination services, but pivoted to migrant care as the pandemic waned and a new crisis emerged.

The city awarded DocGo a $432 million contract, which took effect in early May, without subjecting it to competitive bidding. The contract called for DocGo to house migrants and provide them with services including case management, medical care, food, transportation, lodging and round-the-clock security.

But its efforts to resettle migrants in Albany have been rocky, at best. Local authorities have expressed frustration at the lack of coordination between DocGo and agencies that could provide services to the migrants; local security guards hired by DocGo have repeatedly threatened the migrants; and finding steady work has been nearly impossible.

Alejandro, 25, a Venezuelan migrant who arrived in Albany about two months ago, spoke of the promises he was offered: “They said, ‘Would you like to live in a hotel? Would you like to live more comfortably? Would you like to get some help?’” (The Times agreed to use only the first names of the migrants because they fear revealing their identities could put them in danger or jeopardize their asylum cases.)

Advertisement

“Supposedly they were going to help us get work, but in reality I see this is false. It’s a lie,” Alejandro said. “It’s all illusions. It’s all falsehoods.”

The first busloads of migrants began showing up in Manhattan last spring. By the following May, more than 60,000 had followed suit, a number that has since risen to over 90,000.

Mr. Adams, who has repeatedly railed at Washington for failing to provide more financial help, said on May 5 that the situation was untenable. He announced that the city had no choice but to bus asylum seekers outside the five boroughs, where the city would pay to temporarily shelter them. That same day, DocGo’s contract went into effect, according to the scant records available online.

Headquartered in New York City, the company launched in 2015 under the name Ambulnz, before changing it to DocGo in 2021 when it became a publicly traded corporation. Its specialty is on-the-go medical services — including testing, blood work and wound care performed at people’s homes — that it says can dramatically reduce health care costs by keeping people out of the hospital.

DocGo’s fortunes soared during the pandemic, with Covid testing accounting for roughly a third of its revenue in 2021. The company, whose president, Lee Bienstock, 40, gained fame after being “fired” in 2006 by Donald J. Trump from “The Apprentice,” now holds a value of about $1 billion, but company officials cautioned in recent financial filings that the Covid testing revenue had mostly dried up.

Advertisement

City Hall officials declined to immediately provide the DocGo contract or answer basic questions about it. Nor has it been sent to the office of the city comptroller, Brad Lander, the final step for contract approval, his aides said.

It is clear, however, that the contract is a windfall for DocGo: If the company collects the maximum value of $432 million, it would equal 10 percent of the city’s projected two-year cost for migrant care, and would nearly match the company’s total 2022 revenue of $440 million.

Six weeks after New York City’s contract with DocGo became effective, Mr. Adams seemed suitably impressed. At DocGo’s investor conference at Nasdaq offices in Times Square, the exchange where its stock is publicly traded, the mayor compared DocGo’s innovation in health care to the jump from landline phones to smartphones.

“If you don’t have docs on the go, then you have a retro thinking of health care,” Mr. Adams told investors on June 20. The mayor gave a nod to the company’s pandemic work and said it was now crucial to “have that solid partnership” in dealing with “our migrant asylum seekers.”

In Albany, that notion of partnership has been somewhat lacking. DocGo has not given local authorities or volunteers the migrants’ names or key details about their backgrounds and immigration status — information needed to help them navigate various assistance programs and secure asylum.

Advertisement

DocGo has cited medical privacy laws in refusing to provide personal information, but Albany officials and migrant advocates say that the company has thus far rejected practical solutions like waivers or consent forms.

Kate Smart, a spokeswoman for Mr. Adams, said sharing names could endanger vulnerable people who have been met upstate with “protest and resistance, including cases of people banging on the doors of buses and barricading hotel entrances.”

On May 26, the day before the first bus carrying migrants arrived in the capital region, two top New York City officials — Betsy MacLean, the city’s chief engagement officer, and George Sarkissian, chief of staff at the Department of Housing Preservation and Development — told local government officials and immigration advocates that they hoped to form a partnership, according to a recording of a Zoom meeting obtained by The Times.

“I don’t know how this is a partnership,” replied Evelyn Kinnah, director of Albany County’s Immigration Assistance Center, “when you have 300 people on the way here to Albany, and we’re screaming and telling you that we don’t have the resources to help these people.”

“All you want to do,” she added, “is put these people on a bus and ship them somewhere else.”

Advertisement

Trouble ensued even before the first bus left for Albany County. DocGo placed some migrants at the SureStay Hotel in Colonie, a predominantly white suburb just outside the capital, despite warnings from local government officials and migrant advocates that they would not be welcome.

The Republican town supervisor, Peter Crummey, filed a lawsuit against New York City the same day.

At the SureStay, a sign posted on the wall translated into four languages falsely warned migrants that they would lose their “opportunity to seek asylum status!” if caught drinking, smoking or engaging in threatening behavior.

DocGo acknowledged in written responses to The Times that it had no authority over migrants’ asylum cases, and said it took down the sign “immediately after learning about it.”

The SureStay’s general manager, Tyler Kinney, also recalled another unusual incident where he recently had to intervene when he saw a security guard target shooting with an air rifle in the parking lot.

Advertisement

DocGo said its security contractor, Wawanda Investigations, conducted an investigation and fired the employee. DocGo said it was “currently evaluating additional local security partners for this assignment.” The company said it had provided services to more than 24,000 asylum seekers to date and that “the safety and well-being of those in our care is our top priority.”

Wawanda declined to comment.

I recently visited the Ramada Plaza in Albany to interview some of the migrants from New York City. The interviews were conducted under constant threats and warnings from DocGo’s hired security team, which ordered the migrants not to speak to the media, or else face expulsion from the program.

Of the 16 migrants in Albany who shared their stories with The Times, two said they came voluntarily and only with the promise that they would have more space, comfort and privacy than they had in New York City. One said he wasn’t given a choice. The rest said authorities in the city lied to them.

Abdou, 27, said he is on the run from political oppression in Senegal. Sofia, 29, and her partner, Fernanda, left Venezuela because of the economic ruin and anti-gay discrimination they said they faced. Mohammad, 26, fled Afghanistan last year after it fell to the Taliban and said he’d be killed if he returned.

Advertisement

On the evening of July 7, a security guard kept close watch over the interviews, and became more and more agitated, shouting threats that I captured on video.

After several migrants disobeyed the order to refrain from speaking to reporters, one of the guards told his apparent supervisor what he planned to do to one of them, Franklin, a 26-year-old migrant from Barinas, Venezuela, who has been at the Ramada since May 31.

“I’m puttin’ him to sleep,” he said, making his way toward the migrants. “I’m going to beat the [expletive] out of him.”

The guard grew more agitated and said of Franklin, “He talk too much, bro, I’m serious” — prompting his supervisor to grab his arm and start leading him back toward the hotel entrance. Pointing directly at the Venezuelan, the guard yelled out as he was being led away, “I swear, when I catch you. I swear to God, man.”

None of the migrants could understand the guard, but Franklin said he got the gist from his body language, and enough of the meaning from a translating app, to know it was a threat. City officials have since said there is no rule prohibiting interviews, and they and DocGo officials said they are investigating the incident.

Advertisement

Most of the migrants who spoke to The Times complained that they had been enticed to go to Albany by the promise of finding work. Fernanda, from Santa Bárbara del Zulia, Venezuela, was one of several migrants who said she was led to believe that she could get work papers or an ID if she displayed a document, provided by a caseworker at the Ramada Plaza, that asserted that the migrants have New York residency.

The document was improperly self-notarized: A caseworker who attested to Fernanda’s residency at the Ramada affixed her notary seal and signature on it.

By then, Fernanda and others had taken it to the Department of Motor Vehicles, a short walk from the hotel, but a Spanish-speaking worker there told them it was not enough to secure an ID. (After The Times inquired, DocGo said that as of mid-July that form wasn’t being used anymore.)

Outside the Ramada, Fernanda angrily waved the residency document in the air.

“It’s fake,” she said. “It’s useless.”

Advertisement

In early June, DocGo was warned during a Zoom call that migrants were being incorrectly told they were eligible for work.

Yet at another hotel, a Holiday Inn in Albany, migrants were still being given letters, including one dated July 5 and signed by a DocGo representative, asserting that the asylum seekers were “eligible for employment” as independent contractors, records obtained by The Times show.

The letters featured what appeared to be fake letterhead: a grainy New York City logo at the top. A mayoral spokeswoman said the city did not provide the logo to DocGo; DocGo officials declined to explain where they got it.

On July 13, DocGo said the form letter was no longer being used.

Advertisement
Continue Reading
Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

New York

N.Y. Prosecutors Urge Supreme Court to Let Trump’s Sentencing Proceed

Published

on

N.Y. Prosecutors Urge Supreme Court to Let Trump’s Sentencing Proceed

New York prosecutors on Thursday urged the U.S. Supreme Court to deny President-elect Donald J. Trump’s last-ditch effort to halt his criminal sentencing, in a prelude to a much-anticipated ruling that will determine whether he enters the White House as a felon.

In a filing a day before the scheduled sentencing, prosecutors from the Manhattan district attorney’s office called Mr. Trump’s emergency application to the Supreme Court premature, saying that he had not yet exhausted his appeals in state court. They noted that the judge overseeing the case plans to spare Mr. Trump jail time, which they argued undermined any need for a stay.

The prosecutors, who had secured Mr. Trump’s conviction last year on charges that he falsified records to cover up a sex scandal that endangered his 2016 presidential campaign, implored the Supreme Court to let Mr. Trump’s sentencing proceed.

“There is a compelling public interest in proceeding to sentencing,” they wrote, and added that “the sanctity of a jury verdict and the deference that must be accorded to it are bedrock principles in our Nation’s jurisprudence.”

The district attorney’s office has so far prevailed in New York’s appellate courts, but Mr. Trump’s fate now rests in the hands of a friendlier audience: a Supreme Court with a 6-to-3 conservative majority that includes three justices Mr. Trump appointed. Five are needed to grant a stay.

Advertisement

Their decision, coming little more than a week before the inauguration, will test the influence Mr. Trump wields over a court that has previously appeared sympathetic to his legal troubles.

In July, the court granted former presidents broad immunity for official acts, stymying a federal criminal case against Mr. Trump for trying to overturn the 2020 election. (After Mr. Trump won the 2024 election, prosecutors shut down that case.)

The revelation that Mr. Trump spoke this week by phone with one of the conservative justices, Samuel A. Alito Jr., has fueled concerns that he has undue sway over the court.

Justice Alito said he was delivering a job reference for a former law clerk whom Mr. Trump was considering for a government position. But the disclosure alarmed ethics groups and raised questions about why a president-elect would personally handle such a routine reference check.

It is unclear whether Justice Alito will recuse himself from the decision, which the court could issue promptly.

Advertisement

Mr. Trump’s sentencing is scheduled to begin at 9:30 a.m. Friday in the same Lower Manhattan courtroom where his trial took place last spring, when the jury convicted him on all 34 felony counts.

If the Supreme Court rescues Mr. Trump on Thursday, returning him to the White House on Jan. 20 without the finality of being sentenced, it will confirm to many Americans that he is above the law. Almost any other defendant would have been sentenced by now.

“A sentencing hearing more than seven months after a guilty verdict is aberrational in New York criminal prosecutions for its delay, not its haste,” the prosecutors wrote.

The prosecutors also noted that Mr. Trump would most likely avoid any punishment at sentencing. The trial judge, Juan M. Merchan, has signaled he plans to show Mr. Trump leniency, reflecting the practical impossibility of incarcerating a president.

Still, Mr. Trump’s lawyers argued that the sentencing could impinge on his presidential duties. It would formalize Mr. Trump’s conviction, cementing his status as the first felon to occupy the Oval Office.

Advertisement

That status, Mr. Trump’s lawyers wrote in the filing to the Supreme Court, would raise “the specter of other possible restrictions on liberty, such as travel, reporting requirements, registration, probationary requirements and others.”

The court’s immunity ruling also underpinned Mr. Trump’s request to halt his sentencing. In the application, Mr. Trump’s lawyers argued that he was entitled to full immunity from prosecution — as well as sentencing — because he won the election.

“This court should enter an immediate stay of further proceedings in the New York trial court,” the application said, “to prevent grave injustice and harm to the institution of the presidency and the operations of the federal government.”

Mr. Trump’s application was filed by two of his picks for top jobs in the Justice Department: Todd Blanche, Mr. Trump’s choice for deputy attorney general, and D. John Sauer, his selection for solicitor general.

“Forcing President Trump to prepare for a criminal sentencing in a felony case while he is preparing to lead the free world as president of the United States in less than two weeks imposes an intolerable, unconstitutional burden on him that undermines these vital national interests,” they wrote.

Advertisement

Whether that argument will prevail is uncertain. Some legal experts have doubted the merits of Mr. Trump’s application, and lower courts have greeted his arguments with skepticism.

Earlier Thursday, a judge on the New York Court of Appeals in Albany, the state’s highest court, declined to grant a separate request from Mr. Trump to freeze the sentencing.

Prosecutors noted that Mr. Trump had yet to have a full appellate panel rule on the matter, and that he had not mounted a formal appeal of his conviction. Consequently, they argued, the Supreme Court “lacks jurisdiction over this non-final state criminal proceeding.”

Also this week, a judge on the First Department of New York’s Appellate Divison in Manhattan rejected the same request to halt the sentencing.

That judge, Ellen Gesmer, grilled Mr. Trump’s lawyer at a hearing about whether he had found “any support for a notion that presidential immunity extends to president-elects?”

Advertisement

With no example to offer, Mr. Blanche conceded, “There has never been a case like this before.”

In their filing Thursday, prosecutors echoed Justice Gesmer’s concerns, noting that “This extraordinary immunity claim is unsupported by any decision from any court.”

They also argued that Mr. Trump’s claims of presidential immunity fell short because their case concerned a personal crisis that predated his first presidential term. The evidence, they said, centered on “unofficial conduct having no connection to any presidential function.”

The state’s case centered on a sex scandal involving the porn star Stormy Daniels, who threatened to go public about an encounter with Mr. Trump, a salacious story that could have derailed his 2016 campaign.

To bury the story, Mr. Trump’s fixer, Michael D. Cohen, negotiated a $130,000 hush-money deal with Ms. Daniels.

Advertisement

Mr. Trump eventually repaid him. But Mr. Cohen, who was the star witness during the trial, said that Mr. Trump orchestrated a scheme to falsify records and hide the true purpose of the reimbursement.

Although Mr. Trump initially faced sentencing in July, his lawyers buried Justice Merchan in a flurry of filings that prompted one delay after another. Last week, Justice Merchan put a stop to the delays and scheduled the sentencing for Friday.

Mr. Trump faced four years in prison, but his election victory ensured that time behind bars was not a viable option. Instead, Justice Merchan indicated that he would impose a so-called unconditional discharge, a rare and lenient alternative to jail or probation.

“The trial court has taken extraordinary steps to minimize any burdens on defendant,” the prosecutors wrote Thursday.

Advertisement
Continue Reading

New York

When Carter Went to the Bronx

Published

on

When Carter Went to the Bronx

Good morning. It’s Thursday. Today, on a national day of mourning for former President Jimmy Carter, we’ll look at Carter’s relationship to New York. We’ll also get details on the decision by the city’s Board of Elections not to fire its executive director after investigators found that he had harassed two female employees.

President Jimmy Carter flew to New York in October 1977 to tell the United Nations General Assembly that he was “willing” to shrink the United States’ nuclear arsenal if the Soviet Union matched the reductions. The next day, he did something unannounced, unexpected and unrelated to foreign policy.

He went to the South Bronx.

It was a symbolic side trip to show that he was willing to face urban problems. Leaders like Vernon Jordan of the National Urban League had already begun to talk about dashed expectations: “We expected Carter to be working as hard to meet the needs of the poor as he did to get our votes,” Jordan had said a couple of months earlier. “But so far, we have been disappointed.”

Carter, a Democrat, wasn’t satisfied with driving through neighborhoods dominated by desolation and despair. “Let me walk about a block,” he told the Secret Service agents accompanying him, and he got out of the limousine.

Advertisement

That morning in the South Bronx became an enduring memory of his presidency. But there are other New York memories to remember today, a national day of mourning for Carter, who died on Dec. 29.

There was the high of his nomination in 1976, at the first national political convention held in Manhattan since the Roaring Twenties.

There was also the not-so-high of his nomination in the same place four years later, when haplessness seemed to reign: The teleprompter malfunctioned during his acceptance speech. He flubbed a line about former Vice President Hubert Horatio Humphrey, calling him “Hubert Horatio Hornblower.” The balloons didn’t tumble from the ceiling when they were supposed to. And his long feud with Senator Edward Kennedy simmered on.

Another New York memory now seems as improbable as Carter’s candidacy had once been: a high-kicking photo op with the Radio City Rockettes in 1973. Carter, then a Georgia governor who had taught Sunday school, hammed it up with dancers who showed a lot of leg. (The governor, joining the kick line in his crisp suit, did not.)

Carter was an ambitious Navy lieutenant turned peanut farmer turned politician, and he understood what New York could do for him. The Carter biographer Jonathan Alter wrote that the publicity stunt with the Rockettes helped bring him name recognition, as did a full-page ad in Variety that showed him in a director’s chair. The ad, and that trip to New York, promoted a push to lure filmmaking to Georgia.

Advertisement

By the time Carter went to the South Bronx, 10 months into his presidency, New York was struggling to pull out of its “Ford to City: Drop Dead” abyss. But whatever hope Carter seemed to bring soon faded: A week later, during a World Series game at Yankee Stadium, the sportscaster Howard Cosell supposedly said, “Ladies and gentlemen, the Bronx is burning.”

“Somehow that sentence entered the language, though he never said that, or exactly that,” Ian Frazier explained in his book “Paradise Bronx.” “In any case, it’s what people remember.”

People yelled “Give us money!” and “We want jobs!” as Carter went by. On one ruined block, “he stood looking around, his expression blank and dazed,” Frazier wrote. “For a president to allow himself to be seen when he appears so overwhelmed required self-sacrifice and moral fortitude.”

With him was Mayor Abraham Beame, a lame duck — but not Representative Ed Koch, who had defeated Beame in the Democratic primary and would be elected mayor in November. The president and the mayor-in-waiting were feuding over Middle East policy.

Back at his hotel, Carter called it “a very sobering trip.” And as Frazier noted, the drive-by made America look at “this place that most had been looking away from.”

Advertisement

Politicians stopped looking away: The stretch of Charlotte Street that he visited became a stop on campaign after campaign. “Reagan went there in 1980 to try to show up Carter,” Alter said. But the policy Carter pushed for in response to the poverty he saw — changes that effectively forced banks to provide home loans in low-income neighborhoods — worked, Alter said. “It just took a while.”

A few years later, there were more than 100 suburban-style houses in the neighborhood Carter walked through. Today the houses are worth roughly $750,000 apiece, according to the real estate website Trulia.

“He cared about people — he wanted to help people,” Alter said. “Jimmy Carter was a rural Georgian, but he had a lot of empathy for New Yorkers who needed a break.”


Weather

Today will be mostly sunny and breezy with a high near 34 degrees. Tonight, expect a mostly clear sky, strong winds and a low near 26.

Advertisement

ALTERNATE-SIDE PARKING

In effect until Jan. 20 (Martin Luther King’s Birthday).



The New York City Board of Elections — which is responsible for registering voters, repairing voting machines and tallying ballots — refused to dismiss its top official after he harassed two female employees, according to a report released by the city’s Department of Investigation.

Investigators found that the board’s executive director, Michael Ryan, had “created a hostile work environment for these two employees” in violation of the board’s own policies. The investigation department added that those policies had “serious deficiencies” that limited the board’s ability “to effectively prevent and address workplace misconduct and harassment.”

Advertisement

The board released a statement defending its decision not to fire Ryan, who was suspended for three weeks without pay and ordered to attend sensitivity training. The board’s statement quoted Ryan as apologizing for his actions.

“While I dispute these allegations and disagree with the report’s conclusion,” he said, “I accept the determination of the commissioners” to suspend him as being “in the best interest of the agency.”

According to the report from the investigation department, Ryan made a series of sexual comments to one female employee over several months, some of which were accompanied by physical gestures such as puckering his lips at her or touching her face with his hand.

He also engaged in a conversation with Michael Corbett, the board’s administrative manager, in the presence of the woman about what the best age gap might be in a heterosexual relationship. The two men determined that the age difference between her and Ryan would not be a problem, investigators said.

Investigators said that Ryan’s conduct had caused the woman “significant anxiety and emotional distress,” which figured in her decision to leave her job.

Advertisement

Investigators also found that Ryan had made “ethnicity- and gender-based comments toward” a second female employee, including some that trafficked in racial stereotypes.

Corbett was also suspended for one week, placed on probation for one year and ordered to attend sensitivity training.

Rodney Pepe-Souvenir, the president of the board of commissioners that oversees the agency, and Frederic Umane, its secretary, said in the statement released on Wednesday that they believed the penalties Ryan was given “sent a strong message that these types of unwelcomed and insensitive comments will not be tolerated by anyone” at the Board of Elections.


METROPOLITAN diary

Dear Diary:

Advertisement

I was waiting in line to pick up a prescription at a crowded Duane Reade. An older woman who was clearly exhausted left the line to sit down in a nearby chair.

When it was her turn to get her prescription, she stood up, left her belongings on the chair and went to the counter.

While waiting for the pharmacist, she turned and looked at the man who was sitting next to where she had been.

“You know what’s in that bag?” she asked, motioning toward her stuff.

The man shook his head.

Advertisement

“My husband,” she said. “He died last week, and I have his remains in there.”

— Brad Rothschild

Illustrated by Agnes Lee. Send submissions here and read more Metropolitan Diary here.


Glad we could get together here. See you tomorrow. — J.B.

P.S. Here’s today’s Mini Crossword and Spelling Bee. You can find all our puzzles here.

Advertisement
Continue Reading

New York

Carole Wilbourn, Who Put Cats on the Couch, Dies at 84

Published

on

Carole Wilbourn, Who Put Cats on the Couch, Dies at 84

Carole Wilbourn, a self-described cat therapist, who was known for her skill in decoding the emotional life of cats, as confounding as that would seem to be, died on Dec. 23 at her home in Manhattan. She was 84.

Her death was confirmed by her sister Gail Mutrux.

Ms. Wilbourn’s patients shredded sofas, toilet paper and romantic partners. They soiled rugs and beds. They galloped over their sleeping humans in the wee hours. They hissed at babies, dogs and other cats. They chewed electrical wires. They sulked in closets, and went on hunger strikes.

They suffered from childhood trauma, low self-esteem, anxiety, depression, jealousy and just plain rage. And Ms. Wilbourn, who was self-taught — in college she had studied (human) psychology and majored in education — seemed particularly attuned to the inner workings of their furry minds. A minor Manhattan celebrity, she was often called the kitty Freud, or the mother of cat psychiatry.

Cats hate change, she often noted. Even a new slipcover on the sofa can undo them. Cats are selfish. Unlike dogs, who strive to please their master, a cat strives to please itself. To mangle a cliché, happy cat, happy (human) life.

Advertisement

“A cat behaves badly when it’s trying to communicate,” she told The Los Angeles Daily News in 1990. “It’s sending an SOS. It’s saying, ‘Please help me.’”

Ms. Wilbourn developed her specialty over a half-century after founding The Cat Practice, billed as Manhattan’s first cats-only hospital, in 1973 with Paul Rowan, a veterinarian. She said she was the first feline therapist in the country, a claim that is not known to have been disputed.

She was the author of six books, including “Cats on the Couch” (first published in 1982), which offered case studies to help cat lovers better understand their furry friends. She treated patients as far away as Australia and Turkey (by phone), and made house calls as far away as Maui.

“Cats have emotions,” she said. “They get happy and sad and frustrated, and, since I understand emotions in people, I understand them in cats.”

She estimated that she had treated some 13,000 cats, and claimed a success rate of 75 to 80 percent. Take Snoopy, who didn’t like to be held and played rough when he was, and ran around in circles if he was over-excited. Sobriety, a 3-year-old tabby, scratched her own skin raw. Minina bit all visitors, and had to be locked away during dinner parties. Ms. Wilbourn’s diagnosis? Single cat syndrome. The treatment? Another cat, preferably a kitten; lots of attention, but not to the kitten; and, in Sobriety’s case, Valium.

Advertisement

She once treated a cat with Reiki energy healing after it had accidentally been run through the dryer.

Ms. Wilbourn’s go-to prescriptions also included New Age and classical music, recordings of whale songs and an abundance of treats, like catnip (a natural antidepressant, she pointed out). She also suggested canny behavior modifications by the humans, like having a new romantic partner feed the cat. She often recommended, in the days of landlines and answering machines, that humans call their pets and leave them cheerful messages. Her services did not come cheap. House-visits in Manhattan hovered at $400.

“If I lived anywhere besides a big city like New York,” she told The New York Times in 2004, “I’d be on food stamps.”

Ms. Wilbourn was the author of six books, including “The Inner Cat: A New Approach to Cat Behavior.”Credit…Stein & Day Pub

Carole Cecile Engel was born on March 19, 1940, in the Flushing section of Queens, one of four children of Harriet (Greenwald) and Gustave Engel, a taxi driver. There were no cats in their Queens apartment, but the family did have a canary named Petey. Carole graduated from Bayside High School and attended Albany State University’s School of Education before transferring to New York University, where she studied psychology and earned a Bachelor of Science degree in business education in 1964.

Her first cat was a part-Siamese named Oliver, whom she adopted through an ad in The Village Voice. She was working as a substitute teacher and a Playboy bunny before opening The Cat Practice with Dr. Rowan, whom she later married.

Advertisement

“She was very attuned to the animals, to their emotional states,” Dr. Rowan said in an interview. “It was very unusual for the time.” As a result, their business flourished.

An earlier marriage to David Wilbourn, a photographer, ended in divorce, as did her marriage to Dr. Rowan. In addition to Ms. Mutrux, her sister, she is survived by Orion 2, a Siamese.

Ms. Wilbourn was a dog lover too, and on occasion treated canines, though she never had a dog herself. But she had definite views about anti-cat people. In her experience, she said, some of those who claimed they were allergic to cats often just didn’t like them.

“A cat is a free spirit and will not be subservient,” she wrote in “The Inner Cat” (1978). “People who derive their gratification from giving commands that others must obey can be threatened by a cat. It’s hard to assert your sense of power over a cat.”

Advertisement
Continue Reading

Trending