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Carole Wilbourn, Who Put Cats on the Couch, Dies at 84

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Carole Wilbourn, Who Put Cats on the Couch, Dies at 84

Carole Wilbourn, a self-described cat therapist, who was known for her skill in decoding the emotional life of cats, as confounding as that would seem to be, died on Dec. 23 at her home in Manhattan. She was 84.

Her death was confirmed by her sister Gail Mutrux.

Ms. Wilbourn’s patients shredded sofas, toilet paper and romantic partners. They soiled rugs and beds. They galloped over their sleeping humans in the wee hours. They hissed at babies, dogs and other cats. They chewed electrical wires. They sulked in closets, and went on hunger strikes.

They suffered from childhood trauma, low self-esteem, anxiety, depression, jealousy and just plain rage. And Ms. Wilbourn, who was self-taught — in college she had studied (human) psychology and majored in education — seemed particularly attuned to the inner workings of their furry minds. A minor Manhattan celebrity, she was often called the kitty Freud, or the mother of cat psychiatry.

Cats hate change, she often noted. Even a new slipcover on the sofa can undo them. Cats are selfish. Unlike dogs, who strive to please their master, a cat strives to please itself. To mangle a cliché, happy cat, happy (human) life.

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“A cat behaves badly when it’s trying to communicate,” she told The Los Angeles Daily News in 1990. “It’s sending an SOS. It’s saying, ‘Please help me.’”

Ms. Wilbourn developed her specialty over a half-century after founding The Cat Practice, billed as Manhattan’s first cats-only hospital, in 1973 with Paul Rowan, a veterinarian. She said she was the first feline therapist in the country, a claim that is not known to have been disputed.

She was the author of six books, including “Cats on the Couch” (first published in 1982), which offered case studies to help cat lovers better understand their furry friends. She treated patients as far away as Australia and Turkey (by phone), and made house calls as far away as Maui.

“Cats have emotions,” she said. “They get happy and sad and frustrated, and, since I understand emotions in people, I understand them in cats.”

She estimated that she had treated some 13,000 cats, and claimed a success rate of 75 to 80 percent. Take Snoopy, who didn’t like to be held and played rough when he was, and ran around in circles if he was over-excited. Sobriety, a 3-year-old tabby, scratched her own skin raw. Minina bit all visitors, and had to be locked away during dinner parties. Ms. Wilbourn’s diagnosis? Single cat syndrome. The treatment? Another cat, preferably a kitten; lots of attention, but not to the kitten; and, in Sobriety’s case, Valium.

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She once treated a cat with Reiki energy healing after it had accidentally been run through the dryer.

Ms. Wilbourn’s go-to prescriptions also included New Age and classical music, recordings of whale songs and an abundance of treats, like catnip (a natural antidepressant, she pointed out). She also suggested canny behavior modifications by the humans, like having a new romantic partner feed the cat. She often recommended, in the days of landlines and answering machines, that humans call their pets and leave them cheerful messages. Her services did not come cheap. House-visits in Manhattan hovered at $400.

“If I lived anywhere besides a big city like New York,” she told The New York Times in 2004, “I’d be on food stamps.”

Ms. Wilbourn was the author of six books, including “The Inner Cat: A New Approach to Cat Behavior.”Credit…Stein & Day Pub

Carole Cecile Engel was born on March 19, 1940, in the Flushing section of Queens, one of four children of Harriet (Greenwald) and Gustave Engel, a taxi driver. There were no cats in their Queens apartment, but the family did have a canary named Petey. Carole graduated from Bayside High School and attended Albany State University’s School of Education before transferring to New York University, where she studied psychology and earned a Bachelor of Science degree in business education in 1964.

Her first cat was a part-Siamese named Oliver, whom she adopted through an ad in The Village Voice. She was working as a substitute teacher and a Playboy bunny before opening The Cat Practice with Dr. Rowan, whom she later married.

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“She was very attuned to the animals, to their emotional states,” Dr. Rowan said in an interview. “It was very unusual for the time.” As a result, their business flourished.

An earlier marriage to David Wilbourn, a photographer, ended in divorce, as did her marriage to Dr. Rowan. In addition to Ms. Mutrux, her sister, she is survived by Orion 2, a Siamese.

Ms. Wilbourn was a dog lover too, and on occasion treated canines, though she never had a dog herself. But she had definite views about anti-cat people. In her experience, she said, some of those who claimed they were allergic to cats often just didn’t like them.

“A cat is a free spirit and will not be subservient,” she wrote in “The Inner Cat” (1978). “People who derive their gratification from giving commands that others must obey can be threatened by a cat. It’s hard to assert your sense of power over a cat.”

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Vote For the Best Metropolitan Diary Entry of 2025

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Vote For the Best Metropolitan Diary Entry of 2025

Every week since 1976, Metropolitan Diary has published stories by, and for, New Yorkers of all ages and eras (no matter where they live now): anecdotes and memories, quirky encounters and overheard snippets that reveal the city’s spirit and heart.

For the past four years, we’ve asked for your help picking the best Diary entry of the year. Now we’re asking again.

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We’ve narrowed the field to the five finalists here. Read them and vote for your favorite. The author of the item that gets the most votes will receive a print of the illustration that accompanied it, signed by the artist, Agnes Lee.

The voting closes at 11:59 p.m. on Sunday, Dec. 21. You can change your vote as many times as you’d like until then, but you may only pick one. Choose wisely.

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Click “VOTE” to choose your favorite Metropolitan Diary entry of 2025, and come back on Sunday, Dec. 28, to see which one our readers picked as their favorite.

Click “VOTE” to choose your favorite Metropolitan Diary entry of 2025, and come back on Sunday, Dec. 28, to see which one our readers picked as their favorite.

Two Stops

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Dear Diary:

It was a drizzly June night in 2001. I was a young magazine editor and had just enjoyed what I thought was a very blissful second date — dinner, drinks, fabulous conversation — with our technology consultant at a restaurant in Manhattan.

I lived in Williamsburg at the time, and my date lived near Murray Hill, so we grabbed a cab and headed south on Second Avenue.

“Just let me out here,” my date said to the cabby at the corner of 25th Street.

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We said our goodbyes, quick and shy, knowing that we would see each other at work the next day. I was giddy and probably grinning with happiness and hope.

“Oh boy,” the cabby said, shaking his head as we drove toward Brooklyn. “Very bad.”

“What do you mean?” I asked in horror.

“He doesn’t want you to know exactly where he lives,” the cabby said. “Not a good sign.”

I spent the rest of the cab ride in shock, revisiting every moment of the date.

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Happily, it turned out that my instinct about it being a great date was right, and the cabby was wrong. Twenty-four years later, my date that night is my husband, and I know that if your stop is first, it’s polite to get out so the cab can continue in a straight line to the next stop.

— Ingrid Spencer

Ferry Farewell

Ferry Farewell

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Dear Diary:

On a February afternoon, I met my cousins at the Staten Island Ferry Terminal. Their spouses and several of our very-grown children were there too. I brought Prosecco, a candle, a small speaker to play music, photos and a poem.

We were there to recreate the wedding cruise of my mother, Monica, and my stepfather, Peter. They had gotten married at City Hall in August 1984. She was 61, and he, 71. It was her first marriage, and his fourth.

I was my mother’s witness that day. It was a late-in-life love story, and they were very happy. Peter died in 1996, at 82. My mother died last year. She was 100.

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Peter’s ashes had waited a long time, but finally they were mingled with Monica’s. The two of them would ride the ferry a last time and then swirl together in the harbor forever. Cue the candles, bubbly, bagpipes and poems.

Two ferry workers approached us. We knew we were in trouble: Open containers and open flames were not allowed on the ferry.

My cousin’s husband, whispering, told the workers what we were doing and said we would be finished soon.

They walked off, and then returned. They said they had spoken to the captain, and they ushered us to the stern for some privacy. As the cup of ashes flew into the water, the ferry horn sounded two long blasts.

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— Caitlin Margaret May

Unacceptable

Unacceptable

Dear Diary:

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I went to a new bagel store in Brooklyn Heights with my son.

When it was my turn to order, I asked for a cinnamon raisin bagel with whitefish salad and a slice of red onion.

The man behind the counter looked up at me.

“I’m sorry,” he said. “I can’t do that.”

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— Richie Powers

Teresa

Teresa

Dear Diary:

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It was February 2013. With a foot of snow expected, I left work early and drove from New Jersey warily as my wipers squeaked and snow and ice stuck to my windows.

I drove east on the Cross Bronx Expressway, which was tied up worse than usual. Trucks groaned on either side of my rattling Toyota. My fingers were cold. My toes were colder. Got to get home before it really comes down, I thought to myself.

By the time I got home to my little red bungalow a stone’s throw from the Throgs Neck Bridge, the snow was already up to my ankles.

Inside, I took off my gloves, hat, scarf, coat, sweater, pants and snow boots. The bed, still unmade, was inviting me. But first, I checked my messages.

There was one from Teresa, the 92-year-old widow on the corner.

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“Call me,” she said, sounding desperate.

I looked toward the warm bed, but … Teresa. There was a storm outside, and she was alone.

On went the pants, the sweater, the coat, the scarf, the boots and the gloves, and then I went out the door.

The snow was six inches deep on the sidewalks, so I tottered on tire tracks in the middle of the street. The wind stung my face. When I got to the end of the block, I pounded on her door.

“Teresa!” I called. No answer. “Teresa!” I called again. I heard the TV blaring. Was she sprawled on the floor?

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I went next door and called for Kathy.

“Teresa can’t answer the door,” I said. “Probably fell.”

Kathy had a key. In the corner of her neat living room, Teresa, in pink sweatpants and sweaters, was sitting curled in her armchair, head bent down and The Daily News in her lap.

I snapped off the TV.

Startled, she looked up.

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“Kathy! Neal!” she said. “What’s a five-letter word for cabbage?”

— Neal Haiduck

Nice Place

Nice Place

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Dear Diary:

When I lived in Park Slope over 20 years ago, I once had to call an ambulance because of a sudden, violent case of food poisoning.

Two paramedics, a man and a woman, entered our third-floor walk-up with a portable chair. Strapping me in, the male medic quickly inserted an IV line into my arm.

Out of the corner of my eye, I could see his partner circling around and admiring the apartment.

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“Nice place you’ve got here.” she said. “Do you own it?”

“Yeah,” I muttered, all but unconscious.

Once I was in the ambulance, she returned to her line of inquiry.

“Do you mind me asking how much you paid for your apartment?”

“$155,000,” I croaked.

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“Wow! You must have bought during the recession.”

“Yeah” I said.

They dropped me off at Methodist Hospital, where I was tended to by a nurse as I struggled to stay lucid.

At some point, the same medic poked her head into the room with one last question:

“You wouldn’t be wanting to sell any time soon, would you?”

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— Melinda DeRocker

Illustrations by Agnes Lee.

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They Witness Deaths on the Tracks and Then Struggle to Get Help

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They Witness Deaths on the Tracks and Then Struggle to Get Help

‘Part of the job’

Edwin Guity was at the controls of a southbound D train last December, rolling through the Bronx, when suddenly someone was on the tracks in front of him.

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He jammed on the emergency brake, but it was too late. The man had gone under the wheels.

Stumbling over words, Mr. Guity radioed the dispatcher and then did what the rules require of every train operator involved in such an incident. He got out of the cab and went looking for the person he had struck.

“I didn’t want to do it,” Mr. Guity said later. “But this is a part of the job.”

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He found the man pinned beneath the third car. Paramedics pulled him out, but the man died at the hospital. After that, Mr. Guity wrestled with what to do next.

A 32-year-old who had once lived in a family shelter with his parents, he viewed the job as paying well and offering a rare chance at upward mobility. It also helped cover the costs of his family’s groceries and rent in the three-bedroom apartment they shared in Brooklyn.

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But striking the man with the train had shaken him more than perhaps any other experience in his life, and the idea of returning to work left him feeling paralyzed.

Edwin Guity was prescribed exposure therapy after his train struck a man on the tracks.

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Hundreds of train operators have found themselves in Mr. Guity’s position over the years.

And for just as long, there has been a path through the state workers’ compensation program to receiving substantive treatment to help them cope. But New York’s train operators say that their employer, the Metropolitan Transportation Authority, has done too little to make them aware of that option.

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After Mr. Guity’s incident, no official told him of that type of assistance, he said. Instead, they gave him the option of going back to work right away.

But Mr. Guity was lucky. He had a friend who had been through the same experience and who coached him on getting help — first through a six-week program and then, with the assistance of a lawyer, through an experienced specialist.

The specialist prescribed a six-month exposure therapy program to gradually reintroduce Mr. Guity to the subway.

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His first day back at the controls of a passenger train was on Thanksgiving. Once again, he was driving on the D line — the same route he had been traveling on the day of the fatal accident.

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Mr. Guity helps care for his 93-year-old grandmother, Juanita Guity.

M.T.A. representatives insisted that New York train operators involved in strikes are made aware of all options for getting treatment, but they declined to answer specific questions about how the agency ensures that drivers get the help they need.

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In an interview, the president of the M.T.A. division that runs the subway, Demetrius Crichlow, said all train operators are fully briefed on the resources available to them during their job orientation.

“I really have faith in our process,” Mr. Crichlow said.

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Still, other transit systems — all of which are smaller than New York’s — appear to do a better job of ensuring that operators like Mr. Guity take advantage of the services available to them, according to records and interviews.

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An Uptick in Subway Strikes

A Times analysis shows that the incidents were on the rise in New York City’s system even as they were falling in all other American transit systems.

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Source: Federal Transit Administration.

Note: Transit agencies report “Major Safety and Security Events” to the F.T.A.’s National Transit Database. The Times’s counts include incidents categorized as rail collisions with persons, plus assaults, homicides and attempted suicides with event descriptions mentioning a train strike. For assaults, The Times used an artificial intelligence model to identify relevant descriptions and then manually reviewed the results.

Bianca Pallaro/The New York Times

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San Francisco’s system provides 24-hour access to licensed therapists through a third-party provider.

Los Angeles proactively reaches out to its operators on a regular basis to remind them of workers’ compensation options and other resources.

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The Massachusetts Bay Transportation Authority has made it a goal to increase engagement with its employee assistance program.

The M.T.A. says it offers some version of most of these services.

But in interviews with more than two dozen subway operators who have been involved in train strikes, only one said he was aware of all those resources, and state records suggest most drivers of trains that strike people are not taking full advantage of them.

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“It’s the M.T.A.’s responsibility to assist the employee both mentally and physically after these horrific events occur,” the president of the union that represents New York City transit workers, John V. Chiarello, said in a statement, “but it is a constant struggle trying to get the M.T.A. to do the right thing.”

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Video: Protesters Arrested After Trying to Block a Possible ICE Raid

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Video: Protesters Arrested After Trying to Block a Possible ICE Raid

new video loaded: Protesters Arrested After Trying to Block a Possible ICE Raid

transcript

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Protesters Arrested After Trying to Block a Possible ICE Raid

Nearly 200 protesters tried to block federal agents from leaving a parking garage in Lower Manhattan on Saturday. The confrontation appeared to prevent a possible ICE raid nearby, and led to violent clashes between the police and protesters.

[chanting] “ICE out of New York.”

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Nearly 200 protesters tried to block federal agents from leaving a parking garage in Lower Manhattan on Saturday. The confrontation appeared to prevent a possible ICE raid nearby, and led to violent clashes between the police and protesters.

By Jorge Mitssunaga

November 30, 2025

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