NJ Transit officials added hundreds of new bus trips to increase capacity and reduce crowding on certain growing routes when summer schedules took effect late last month, but riders in some places questioned why they lost service.
Bus system changes that took place on June 24 added 346 weekday trips and additional stops. The changes are meant to improve running times, on-time performance and to serve new employers, said Michael Kilcoyne, NJ Transit senior vice president of surface transportation and bus operations.
The schedule change also included adding seasonal summer service to Six Flags Great Adventure and to Jersey Shore destinations.
But commuters using bus routes in Freehold questioned why they’ve lost some service in the schedule change.
“We added 157 trips on 30 routes to provide added capacity and reduce crowding,” Kilcoyne told an NJ Transit board committee meeting on June 29. “We made adjustments on 29 routes in running times and frequency to improve reliability, on-time performance and for better transfer connections.”
Among those are routes that have seen significant ridership increases.
On the #1 route in Newark, 20 weekday trips were added, where ridership had grown beyond pre-COVID levels, Kilcoyne said. That route has 3.53 million riders in 2022, which NJ Transit projects to increase to 3.94 million in 2023.
The agency added 29 weekday trips on the #10 bus route between Bayonne and Jersey City as weekday ridership increased 52% since NJ Transit took over that service last year from a contractor, Kilcoyne said. Ridership is predicted to top 1.3 million on that route this year.
Officials also added 46 weekday and Saturday trips on the #25 bus route which operates along Springfield Avenue in Irvington and Newark to add capacity with an emphasis on the heaviest travel times of day, Kilcoyne said. That route had 2.63 million riders last year, NJ Transit statistics said.
NJ Transit also extended #25 service to a new bus stop in the area of Doremus and Roanoke Avenues to serve a growing number of warehouses in the area including Federal Express and at Avenue P and Wilson Avenue, Kilcoyne said.
A 49% increase in weekday ridership resulted in adding 15 trips to the #119 bus route between Bayonne, Jersey City and New York. NJ Transit took that service over in June 2022 from a contractor. Annual ridership on that route is projected to reach 1.766 million riders in 2023.
Other changes to the 119 are a “much-needed adjustment” on certain inbound trips to New York to allow express buses to bypass Journal Square to save time and reduce congestion in the terminal, Kilcoyne said.
Trips also were added to the expanded 192D route that was one of the former Decamp Bus Service routes that NJ Transit modified to accommodate commuters.
But with additions also come subtractions on other routes.
Commuters using bus routes in Freehold Center complained that the new schedule cut some of their service both on local routes and commuter service. Others had route changes or changes to service frequency. Freehold is the Monmouth County seat.
Routes 64J, 130, 131, and 132 stopped operating via Freehold Center on June 24. Some of those buses averaged 3 people per trip, said Jim Smith, an NJ Transit spokesman.
Smith cited several issues for the changes including low ridership on some buses and adjusting service levels to Freehold Center to better align with existing ridership.
“Freehold Center customers still have numerous alternatives to and from that area with 70% of the overall service level remaining intact,” he said. “138 out of 196 revenue trips remain… on weekdays providing numerous options for customers.”
The ridership figures were questions by one commuter who said every Route 9 bus traveling via Freehold Center is serving six other stops on the way in and out of town.
Under the new schedule for the 130, 132, 136 and 139 buses, peak hour service to Freehold Center goes from a (roughly) 30-minute gap, to a 40-60 minute gaps from 5:28 pm through the peak commuting period, based on a comparison of the two schedules.
Smith said that was done to reallocate redundant service to better match ridership demand.
Freehold Center’s bus stop also has physical constraints, being located on a narrow road with “several operational constraints including fencing that abuts the property, Smith said. That affects the ability of traffic to pass on either side and impedes riders boarding and getting off buses, he said.
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Larry Higgs may be reached at lhiggs@njadvancemedia.com.