Massachusetts
‘Don’t assume you are safe’: Data breaches spike in Massachusetts, following national trend – The Boston Globe
Micale said she quickly called up her bank and put a freeze on her account. But that put her trip to Boston with her husband, the first after over a year of long COVID, on hold.
“It was really stressful,” she said. “I had to cancel all my reservations and start over from scratch.”
Micale is far from the only Massachusetts resident to be impacted by a data breach in recent years.
A new Globe analysis of state data shows just how off-the-charts the problem has become. In 2022, 1.9 million Massachusetts resident accounts were impacted by data breaches. The following year, that number spiked to more than 6.9 million accounts, fueled in part by large-scale breaches, including one that affected more than 2 million Harvard Pilgrim Health Care accounts.
So far this year, the numbers are already above the historical average, though not quite as striking as 2023, with 1.8 million accounts breached through September.
The overall uptick is “a trend around the world,” said Stuart Madnick codirector of MIT’s flagship cybersecurity consortium. “It’s no surprise that Massachusetts is part of the uptick.”
As more data than ever, including sensitive personal banking and health care information, is stored on the internet, breaches are becoming increasingly common, he and others said. Meanwhile, hacker groups are also becoming more sophisticated, putting more people at risk of fraud and identity theft.
Across the United States, an estimated 353 million accounts fell victim to data breaches last year, according to the Identity Theft Resource Center, a national nonprofit that provides cost-free assistance to identity theft victims. The total number of breaches was 72 percent higher than the previous record year of 2021.
Data breach victims can suffer serious financial and personal repercussions after their information is compromised. For consumers, their financial information could be sold on the dark web, where scammers can purchase it and rack up debt in their name.
The burden of dealing with the consequences, such as contesting fraudulent charges, often falls on consumers.
Doing so can prove challenging even for tech-savvy people like Leigh Graham, a Johns Hopkins researcher, whose personal data has been breached at least twice in the past year, including when her employer was breached.
Graham, who lives in Northampton, said she struggled to navigate credit bureau websites to freeze her credit report after she noticed that someone spent $550 on Ticketmaster in her name.
“I’m 49, but I feel like I don’t understand what I’m looking at,” she said. “The onus is so on the individual consumer to fix everything.”
Companies impacted by data breaches may find themselves paying hefty ransom to keep their clients’ data from being published online.
That’s what happened to Change Healthcare, a subsidiary of United Health, a national conglomerate. It paid a $22 million ransom earlier this year to a hacking group that stole protected health information from their systems. The health care group acknowledged that the stolen data could include information on a “substantial proportion of people in America.” Massachusetts data indicates that tens of thousands of residents were caught up in the breach.
Screenshots of some of the hacked data ended up online, despite the ransom payment. The hack also reportedly led to problems for patients in getting prescriptions approved at hundreds of medical facilities across the country.
In Massachusetts, both national behemoths, like T-Mobile, and smaller organizations, like the Roman Catholic Diocese of Fall River, have been hit by data breaches in recent years, data shows. Even state government employees have been targeted.
At smaller organizations, experts say it’s a daunting task for IT teams with limited resources to compete with large international hacking organizations.
“A lot of [small] organizations have to face a cost-benefit tradeoff, and sometimes just have to accept a certain level of risk,” said Saroja Hanasoge, director of advisory services at CyberTrust Massachusetts, which partners with cities and organizations across the state to beef up their cybersecurity.
The largest reported hack affecting Massachusetts residents since 2017 happened last year, when Harvard Pilgrim Health Care revealed a breach that affected over 2.1 million state client accounts. Harvard Pilgrim is a subsidiary of Point32Health, the second biggest health insurance company in the state, and provides coverage at dozens of hospitals in Massachusetts alone.
In an open letter written to clients after the hack, the nonprofit said hackers may have gotten access to files containing client names, Social Security numbers, dates of birth, tax identification numbers, and patient clinical information, such as medical diagnoses and treatments.
“We want to assure you that we are taking this incident extremely seriously, and we deeply regret any inconvenience this incident may cause,” the group’s letter said.
A spokesperson for Harvard Pilgrim declined to speak about the breach.
Bad actors are becoming more sophisticated
Experts say it’s now far easier for bad actors to go online and buy hacking services at low cost, often using cryptocurrencies like Bitcoin.
For-hire hacking groups do a lot of the technical work that everyday thieves would ordinarily not have the know-how to pull off, said Kevin Powers, director of the cybersecurity program at Boston College. Some of the hacking groups even offer affordable subscriptions.
For as little as $40 a month “you can get yourself a monthly subscription for a criminal enterprise,” Powers said.
He added that schemers also now use artificial intelligence services available on the dark web that are built to make hacking easy. Many hacking groups have begun using the AI services to make highly personalized phishing emails that are much harder to spot as fraudulent.
Even in cases where federal investigators manage to shut down a big hacking network, they will often reappear online, sometimes from a different country.
Hackers also have the benefit of bigger and easier targets to crack in recent years, as a growing number of companies are putting troves of data on poorly set up cloud servers with minimal protections.
“The bad guys are getting badder faster than the good guys are getting better,” Madnick of MIT said.
Some of those bad guys have even managed to break into Madnick’s accounts multiple times.
“You can be the most careful person in the world and there is no way to guarantee they won’t break in,” he said. “Don’t assume you are safe.”
Scooty Nickerson can be reached at scooty.nickerson@globe.com.
Massachusetts
Mass. brush fires by the numbers: Over 125 ignited in last week
Massachusetts remains subject to a brush fire warning, the Department of Fire Services said Tuesday, as hundreds of acres burn across the state and a smoky haze continues to hang over many local communities.
Within the past week, 126 separate brush fires have burned a total of 548 acres in Massachusetts, a DFS spokesperson told the State House News Service. That includes the fires that have scorched up to 133 acres in Salem and more than 200 acres in Middleton as of Tuesday morning.
On Monday night, with 47 active burns, DFS issued the brush fire warning which calls on Bay Staters to avoid outdoor cooking and heating; be careful with lawnmowers, leafblowers, and other equipment whose engines can become hot; extinguish cigarettes and other smoking materials in an ashtray with water or sand; and abide by an existing prohibition on open burning through January.
The same cautions remain in place Tuesday, DFS spokesperson Jake Wark told the News Service, as weather conditions have not changed significantly.
“We’re still in dry, breezy weather which will encourage an outdoor fire, and unfortunately help it to spread — often to dangerous sizes,” Wark said.
Smoke continues to blow across the greater Boston area from brush fires in the area, but rain chances Tuesday night should improve conditions. Here’s your First Alert forecast.
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The Salem and Middleton fires, together with other blazes in Wilmington and Canton, have resulted in activations of the statewide Fire Mobilization Plan, Wark said. All four fires have occurred between last Friday and Tuesday.
“It’s a way of organizing firefighting resources and bringing them across the region,” Wark said of the mobilization plan for larger fires, “so we have firefighters from, say, Lexington and Groton going to Salem, so that local and regional firefighters aren’t overwhelmed. They can continue to handle the day-to-day fires in their communities.”
Most of the state is either “abnormally dry” or in a state of moderate drought, according to the most recent maps released last week by the U.S. Drought Monitor.
Massachusetts
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Massachusetts
Helicopters dump water on Massachusetts brush fires, smoke seen for miles
MIDDLETON – Brush fire smoke could be seen for miles as it gripped the Middleton community. Firefighters said it could take days to fight the fire and for the smoke to clear out.
From the air as the sun set, smoldering smoke rose above the woodlands of Middleton. The fight against flames and thick smoke continued with buckets of water being dumped by helicopters over a brush fire burning in its second day.
“It’s never been this dry in my whole life that I’ve seen, I’m surprised they had enough water to fight it with,” said Wayne Farrin whose mother lives in Middleton.
50-acre brush fire in Middleton
The flames started near powerlines by Upton Hills Road, then soon spread to a 50-acre brush fire leaving overwhelming thick smoke hanging over the neighborhood.
“It is scary because it’s so dry it can spread fast,” said Jay Weaver who lives in the neighborhood.
Firefighters ran several water lines through the tricky terrain. With dry weather and dry ground, it’s the perfect recipe for brush fires.
“The leaves, the dead branches, that stuff happens you know but I have faith in the fire department and stuff like that, they’re doing their job,” said Weaver.
More than 100 acres burned in Salem
In Salem, crews worked to protect neighborhoods as a brush fire spread through the woods behind homes. Already more than 100 acres have burned.
In the tough conditions, the task hasn’t been easy for Salem firefighters who worked hard to snuff out smoldering hot spots with every tool they had.
“We’re making sure it doesn’t get to close,” said Deputy Fire Chief Peter Schaeublin.
18 brush fires in last 24 hours
With 18 active brush fires reported across the state in the past 24 hours, people as far south as Boston could smell it. Neighbors in the thick of it know if the wind changes, anything can change.
“Hopefully they can get it contained and no one’s house will get burned and families lose their houses you know it would be sad if something like that happened,” said Farrin.
When it got dark Monday night, firefighters left the area where brush fires were burning for their safety, but they’ll go back out if a neighbor calls. The fight continues first thing Tuesday morning.
State fire marshal urges caution
The state fire marshal’s office urged Massachusetts residents to use extra caution with any open flame or other heat source outdoors.
“The dry, sunny, breezy weather is great for recreation, but it also means that any outdoor fire will spread quickly and become very difficult to manage,” said State Fire Marshal Jon M. Davine. “We’re seeing preventable fires growing to dangerous sizes and drawing numerous resources, locally and regionally.”
The fire marshal said open burning is prohibited statewide through January and in many communities year-round. Officials urged residents to refrain from outdoor cooking and heating, and to use caution with lawnmowers, leaf blowers and other power equipment.
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