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‘Don’t assume you are safe’: Data breaches spike in Massachusetts, following national trend – The Boston Globe

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‘Don’t assume you are safe’: Data breaches spike in Massachusetts, following national trend – The Boston Globe


Micale said she quickly called up her bank and put a freeze on her account. But that put her trip to Boston with her husband, the first after over a year of long COVID, on hold.

“It was really stressful,” she said. “I had to cancel all my reservations and start over from scratch.”

Micale is far from the only Massachusetts resident to be impacted by a data breach in recent years.

A new Globe analysis of state data shows just how off-the-charts the problem has become. In 2022, 1.9 million Massachusetts resident accounts were impacted by data breaches. The following year, that number spiked to more than 6.9 million accounts, fueled in part by large-scale breaches, including one that affected more than 2 million Harvard Pilgrim Health Care accounts.

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So far this year, the numbers are already above the historical average, though not quite as striking as 2023, with 1.8 million accounts breached through September.

The overall uptick is “a trend around the world,” said Stuart Madnick codirector of MIT’s flagship cybersecurity consortium. “It’s no surprise that Massachusetts is part of the uptick.”

As more data than ever, including sensitive personal banking and health care information, is stored on the internet, breaches are becoming increasingly common, he and others said. Meanwhile, hacker groups are also becoming more sophisticated, putting more people at risk of fraud and identity theft.

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Stuart Madnick, professor at MIT, held one of the letters he received regarding data breaches. Suzanne Kreiter/Globe Staff

Across the United States, an estimated 353 million accounts fell victim to data breaches last year, according to the Identity Theft Resource Center, a national nonprofit that provides cost-free assistance to identity theft victims. The total number of breaches was 72 percent higher than the previous record year of 2021.

Data breach victims can suffer serious financial and personal repercussions after their information is compromised. For consumers, their financial information could be sold on the dark web, where scammers can purchase it and rack up debt in their name.

The burden of dealing with the consequences, such as contesting fraudulent charges, often falls on consumers.

Doing so can prove challenging even for tech-savvy people like Leigh Graham, a Johns Hopkins researcher, whose personal data has been breached at least twice in the past year, including when her employer was breached.

Graham, who lives in Northampton, said she struggled to navigate credit bureau websites to freeze her credit report after she noticed that someone spent $550 on Ticketmaster in her name.

“I’m 49, but I feel like I don’t understand what I’m looking at,” she said. “The onus is so on the individual consumer to fix everything.”

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Companies impacted by data breaches may find themselves paying hefty ransom to keep their clients’ data from being published online.

That’s what happened to Change Healthcare, a subsidiary of United Health, a national conglomerate. It paid a $22 million ransom earlier this year to a hacking group that stole protected health information from their systems. The health care group acknowledged that the stolen data could include information on a “substantial proportion of people in America.” Massachusetts data indicates that tens of thousands of residents were caught up in the breach.

Screenshots of some of the hacked data ended up online, despite the ransom payment. The hack also reportedly led to problems for patients in getting prescriptions approved at hundreds of medical facilities across the country.

In Massachusetts, both national behemoths, like T-Mobile, and smaller organizations, like the Roman Catholic Diocese of Fall River, have been hit by data breaches in recent years, data shows. Even state government employees have been targeted.

At smaller organizations, experts say it’s a daunting task for IT teams with limited resources to compete with large international hacking organizations.

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“A lot of [small] organizations have to face a cost-benefit tradeoff, and sometimes just have to accept a certain level of risk,” said Saroja Hanasoge, director of advisory services at CyberTrust Massachusetts, which partners with cities and organizations across the state to beef up their cybersecurity.

The largest reported hack affecting Massachusetts residents since 2017 happened last year, when Harvard Pilgrim Health Care revealed a breach that affected over 2.1 million state client accounts. Harvard Pilgrim is a subsidiary of Point32Health, the second biggest health insurance company in the state, and provides coverage at dozens of hospitals in Massachusetts alone.

In an open letter written to clients after the hack, the nonprofit said hackers may have gotten access to files containing client names, Social Security numbers, dates of birth, tax identification numbers, and patient clinical information, such as medical diagnoses and treatments.

chart visualization

“We want to assure you that we are taking this incident extremely seriously, and we deeply regret any inconvenience this incident may cause,” the group’s letter said.

A spokesperson for Harvard Pilgrim declined to speak about the breach.

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Bad actors are becoming more sophisticated

Experts say it’s now far easier for bad actors to go online and buy hacking services at low cost, often using cryptocurrencies like Bitcoin.

For-hire hacking groups do a lot of the technical work that everyday thieves would ordinarily not have the know-how to pull off, said Kevin Powers, director of the cybersecurity program at Boston College. Some of the hacking groups even offer affordable subscriptions.

For as little as $40 a month “you can get yourself a monthly subscription for a criminal enterprise,” Powers said.

He added that schemers also now use artificial intelligence services available on the dark web that are built to make hacking easy. Many hacking groups have begun using the AI services to make highly personalized phishing emails that are much harder to spot as fraudulent.

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Even in cases where federal investigators manage to shut down a big hacking network, they will often reappear online, sometimes from a different country.

Hackers also have the benefit of bigger and easier targets to crack in recent years, as a growing number of companies are putting troves of data on poorly set up cloud servers with minimal protections.

“The bad guys are getting badder faster than the good guys are getting better,” Madnick of MIT said.

Some of those bad guys have even managed to break into Madnick’s accounts multiple times.

“You can be the most careful person in the world and there is no way to guarantee they won’t break in,” he said. “Don’t assume you are safe.”

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Scooty Nickerson can be reached at scooty.nickerson@globe.com.





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Massachusetts man awaits word from family in Iran after attacks

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Massachusetts man awaits word from family in Iran after attacks




Massachusetts man awaits word from family in Iran after attacks – CBS Boston

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Poya Sohrabi hasn’t heard from his family since they took shelter from attacks in Tehran. WBZ-TV’s Mike Sullivan reports.

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How will the Iran war impact gas prices in Massachusetts?

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How will the Iran war impact gas prices in Massachusetts?


With a widening conflict in the Middle East after the American and Israeli attack on Iran Saturday, global markets are bracing for a shakeup in the energy supply chain.

So, here at home, what can consumers expect at the gas pump?

An increase in oil prices is almost always followed by an increase in gas prices. And the oil market has already reacted to the war. NBC News reported on Sunday that U.S. crude oil initially spiked more than 10%, while Brent, the international oil benchmark, rose as much as 13%.

Early Monday morning, reports were coming in of black smoke rising from the U.S. embassy in Kuwait City.

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While Iran’s oil reserves supply less than an estimated 5% of global production, the main concern is the Strait of Hormuz. This maritime passageway borders Iran at the bottleneck of the Persian Gulf, and more than 20% of the world’s oil passes through. If Iran closes or restricts Hormuz, the oil market could face severe disruptions.

Gas prices rise about 2.5 cents for every dollar increase in crude oil prices. As of Sunday, U.S. crude oil prices had already increased by nearly $5 a barrel.

“I fully expect that by Monday night, you could credibly say that gas prices are being impacted by oil prices having gone up,” GasBuddy analyst Patrick De Haan told NBC News.

GasBuddy characterizes their expectations for price increases as “incremental” rather than “explosive”. The group said to anticipate a potential 10-15 cent increase over the next couple of weeks.

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Body camera video shows Massachusetts police officer save 78-year-old man from burning truck – East Idaho News

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Body camera video shows Massachusetts police officer save 78-year-old man from burning truck – East Idaho News


EASTON, Mass. (WBZ) — Police body camera video shows an Easton, Massachusetts, officer rescuing a 78-year-old Raynham man from a burning car on Friday morning.

A Mack dump truck was experiencing problems on the side of Turnpike Street just after 2 a.m. when a Ford pickup truck struck the back of it, according to police.

The pickup truck then became stuck under the dump truck, trapping the driver, Francis Leverone, inside. A Toyota Camry then hit the back of the pickup truck and caught fire, police said.

Easton police officer Dean Soucie arrived at the crash and saw that the two vehicles were on fire. Video shows Soucie rushing over before breaking the driver’s side window and then, with the help of the two witnesses, freeing Leverone from the pickup truck. Soucie said he was confused but conscious.

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“As I reached inside the vehicle, one of the passersby — he actually jumped into the cab of the truck, and he helped me free the individual,” Soucie said.

They then carried the driver to safety.

Leverone was taken to a nearby hospital before being transferred to a Boston hospital. He received serious but non-life-threatening injuries.

No one else was injured in the crash.

Dee Leverone told WBZ her husband is doing OK. “I’m just thankful for the people that got him out,” she said. “Very thankful.”

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After watching the police body-cam video on the news she said, “I was shocked, I was like ‘Oh my God!’ I just couldn’t believe it. His truck is like melted.”

She says she realized that something was wrong last night when her husband never made it home from work.

“I kept trying to call him and call him, and I finally got a hold of him at like 4:30 a.m., and he was at (Good Samaritan Hospital) and he told me he’s gotten in an accident,” Dee said.

She says he’s recovering at the Boston Medical Center and being treated for a dislocated hip.

“He’s a trooper,” Dee said. “He’s a strong man — and you know he’s 78, but you know he’s a toughie. He definitely is a toughie.”

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Soucie commended the help of the two witnesses and said that before he arrived at the crash, they had attempted to put out the flames with a fire extinguisher and removed a gasoline tank from the pickup truck before it could ignite.

“They jumped into action like it was nothing,” Soucie said. “Those two individuals were absolutely awesome.”

Easton Police Chief Keith Boone said that he is “extremely proud” of Soucie and the witnesses.

“He saved a life last night,” Chief Boone said. “He is an exemplary police officer and this is just one example. I think he’s a hero.”

Turnpike Street was closed for several hours following the crash. Easton Police are investigating.

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