Connect with us

Massachusetts

‘Don’t assume you are safe’: Data breaches spike in Massachusetts, following national trend – The Boston Globe

Published

on

‘Don’t assume you are safe’: Data breaches spike in Massachusetts, following national trend – The Boston Globe


Micale said she quickly called up her bank and put a freeze on her account. But that put her trip to Boston with her husband, the first after over a year of long COVID, on hold.

“It was really stressful,” she said. “I had to cancel all my reservations and start over from scratch.”

Micale is far from the only Massachusetts resident to be impacted by a data breach in recent years.

A new Globe analysis of state data shows just how off-the-charts the problem has become. In 2022, 1.9 million Massachusetts resident accounts were impacted by data breaches. The following year, that number spiked to more than 6.9 million accounts, fueled in part by large-scale breaches, including one that affected more than 2 million Harvard Pilgrim Health Care accounts.

Advertisement

So far this year, the numbers are already above the historical average, though not quite as striking as 2023, with 1.8 million accounts breached through September.

The overall uptick is “a trend around the world,” said Stuart Madnick codirector of MIT’s flagship cybersecurity consortium. “It’s no surprise that Massachusetts is part of the uptick.”

As more data than ever, including sensitive personal banking and health care information, is stored on the internet, breaches are becoming increasingly common, he and others said. Meanwhile, hacker groups are also becoming more sophisticated, putting more people at risk of fraud and identity theft.

Advertisement
Stuart Madnick, professor at MIT, held one of the letters he received regarding data breaches. Suzanne Kreiter/Globe Staff

Across the United States, an estimated 353 million accounts fell victim to data breaches last year, according to the Identity Theft Resource Center, a national nonprofit that provides cost-free assistance to identity theft victims. The total number of breaches was 72 percent higher than the previous record year of 2021.

Data breach victims can suffer serious financial and personal repercussions after their information is compromised. For consumers, their financial information could be sold on the dark web, where scammers can purchase it and rack up debt in their name.

The burden of dealing with the consequences, such as contesting fraudulent charges, often falls on consumers.

Doing so can prove challenging even for tech-savvy people like Leigh Graham, a Johns Hopkins researcher, whose personal data has been breached at least twice in the past year, including when her employer was breached.

Graham, who lives in Northampton, said she struggled to navigate credit bureau websites to freeze her credit report after she noticed that someone spent $550 on Ticketmaster in her name.

“I’m 49, but I feel like I don’t understand what I’m looking at,” she said. “The onus is so on the individual consumer to fix everything.”

Advertisement

Companies impacted by data breaches may find themselves paying hefty ransom to keep their clients’ data from being published online.

That’s what happened to Change Healthcare, a subsidiary of United Health, a national conglomerate. It paid a $22 million ransom earlier this year to a hacking group that stole protected health information from their systems. The health care group acknowledged that the stolen data could include information on a “substantial proportion of people in America.” Massachusetts data indicates that tens of thousands of residents were caught up in the breach.

Screenshots of some of the hacked data ended up online, despite the ransom payment. The hack also reportedly led to problems for patients in getting prescriptions approved at hundreds of medical facilities across the country.

In Massachusetts, both national behemoths, like T-Mobile, and smaller organizations, like the Roman Catholic Diocese of Fall River, have been hit by data breaches in recent years, data shows. Even state government employees have been targeted.

At smaller organizations, experts say it’s a daunting task for IT teams with limited resources to compete with large international hacking organizations.

Advertisement

“A lot of [small] organizations have to face a cost-benefit tradeoff, and sometimes just have to accept a certain level of risk,” said Saroja Hanasoge, director of advisory services at CyberTrust Massachusetts, which partners with cities and organizations across the state to beef up their cybersecurity.

The largest reported hack affecting Massachusetts residents since 2017 happened last year, when Harvard Pilgrim Health Care revealed a breach that affected over 2.1 million state client accounts. Harvard Pilgrim is a subsidiary of Point32Health, the second biggest health insurance company in the state, and provides coverage at dozens of hospitals in Massachusetts alone.

In an open letter written to clients after the hack, the nonprofit said hackers may have gotten access to files containing client names, Social Security numbers, dates of birth, tax identification numbers, and patient clinical information, such as medical diagnoses and treatments.

chart visualization

“We want to assure you that we are taking this incident extremely seriously, and we deeply regret any inconvenience this incident may cause,” the group’s letter said.

A spokesperson for Harvard Pilgrim declined to speak about the breach.

Advertisement

Bad actors are becoming more sophisticated

Experts say it’s now far easier for bad actors to go online and buy hacking services at low cost, often using cryptocurrencies like Bitcoin.

For-hire hacking groups do a lot of the technical work that everyday thieves would ordinarily not have the know-how to pull off, said Kevin Powers, director of the cybersecurity program at Boston College. Some of the hacking groups even offer affordable subscriptions.

For as little as $40 a month “you can get yourself a monthly subscription for a criminal enterprise,” Powers said.

He added that schemers also now use artificial intelligence services available on the dark web that are built to make hacking easy. Many hacking groups have begun using the AI services to make highly personalized phishing emails that are much harder to spot as fraudulent.

Advertisement

Even in cases where federal investigators manage to shut down a big hacking network, they will often reappear online, sometimes from a different country.

Hackers also have the benefit of bigger and easier targets to crack in recent years, as a growing number of companies are putting troves of data on poorly set up cloud servers with minimal protections.

“The bad guys are getting badder faster than the good guys are getting better,” Madnick of MIT said.

Some of those bad guys have even managed to break into Madnick’s accounts multiple times.

“You can be the most careful person in the world and there is no way to guarantee they won’t break in,” he said. “Don’t assume you are safe.”

Advertisement

Scooty Nickerson can be reached at scooty.nickerson@globe.com.





Source link

Massachusetts

Massachusetts opens 24 swimming pools for summer season

Published

on

Massachusetts opens 24 swimming pools for summer season


BOSTON (WWLP) – The Healey-Driscoll Administration and the Massachusetts Department of Conservation and Recreation announced the opening of 24 swimming pools for the summer season across the state.

This initiative includes the return of its free Learn to Swim Program for children and expanded lifeguard services at 30 DCR swimming areas. Registration for the free swimming lessons begins on Monday, June 22, providing children between the ages of 4 and 12 the opportunity to learn life-saving skills.

The DCR’s efforts aim to provide residents, visitors and families with safe places to swim and cool off during the summer. This commitment to water safety is supported by extending lifeguard coverage to seven days a week, which began last Saturday, running from 10:15 a.m. to 5:45 p.m., though continued coverage is subject to staff availability.

DCR Commissioner Nicole LaChapelle emphasized the importance of aquatic education. “Every child deserves the opportunity to learn how to swim. Swimming is more than a summer activity –it’s a life-saving skill that helps children safely enjoy our pools, lakes and beaches with confidence,” LaChapelle said. “By offering free swimming lessons at pools across Massachusetts, we’re helping remove barriers for families while helping more children safely enjoy the outdoor spaces that belong to all of us.”

Advertisement

The Learn to Swim Program will be offered at 19 DCR pools throughout Massachusetts and is structured into three sessions during the summer. Each session consists of eight half-hour group swim classes tailored for beginner-level swimmers and organized by age.

The curriculum for the classes is based on the American Red Cross and focuses on water safety and basic swimming skills. Registration is required and will operate on a first-come, first-served basis, closing once classes at each facility are full.

Participating DCR pools for the program are located in Agawam, Boston, Cambridge, Chelsea, Chicopee, Clinton, Fall River, Fitchburg, Hyde Park, Lawrence, Malden, Melrose, Milford, Somerville, Springfield, Watertown and Worcester.

The DCR is also actively recruiting certified lifeguards for its beaches and swimming pools for the current summer season. Positions are available through Labor Day and offer competitive hourly wages ranging from $22 to $27, depending on the position and associated certifications. More information about lifeguarding opportunities and application details are available on the agency’s lifeguarding webpage.

Beyond lifeguard services, the DCR maintains water safety at its state beaches and waterfronts through regular water quality testing at all 79 designated swimming areas. These areas are equipped with ropes and buoys to delineate swimming sections. Safety signage, which can be translated into nine languages including Spanish, Portuguese, Vietnamese and Traditional Chinese via a QR code, is also present.

Advertisement

To enhance safety, life rings are available for public use at both guarded and unguarded swimming areas in case of an emergency. All DCR swimming pools are equipped with chair lifts to provide water access. Several pools also feature ramps or zero-depth entry and select pools and spray decks offer beach wheelchairs for use.

All facts in this report were gathered by journalists employed by WWLP. Artificial intelligence tools were used to reformat information into a news article for our website. This report was edited and fact-checked by WWLP staff before being published.

Local News Headlines