Massachusetts
‘Don’t assume you are safe’: Data breaches spike in Massachusetts, following national trend – The Boston Globe
Micale said she quickly called up her bank and put a freeze on her account. But that put her trip to Boston with her husband, the first after over a year of long COVID, on hold.
“It was really stressful,” she said. “I had to cancel all my reservations and start over from scratch.”
Micale is far from the only Massachusetts resident to be impacted by a data breach in recent years.
A new Globe analysis of state data shows just how off-the-charts the problem has become. In 2022, 1.9 million Massachusetts resident accounts were impacted by data breaches. The following year, that number spiked to more than 6.9 million accounts, fueled in part by large-scale breaches, including one that affected more than 2 million Harvard Pilgrim Health Care accounts.
So far this year, the numbers are already above the historical average, though not quite as striking as 2023, with 1.8 million accounts breached through September.
The overall uptick is “a trend around the world,” said Stuart Madnick codirector of MIT’s flagship cybersecurity consortium. “It’s no surprise that Massachusetts is part of the uptick.”
As more data than ever, including sensitive personal banking and health care information, is stored on the internet, breaches are becoming increasingly common, he and others said. Meanwhile, hacker groups are also becoming more sophisticated, putting more people at risk of fraud and identity theft.

Across the United States, an estimated 353 million accounts fell victim to data breaches last year, according to the Identity Theft Resource Center, a national nonprofit that provides cost-free assistance to identity theft victims. The total number of breaches was 72 percent higher than the previous record year of 2021.
Data breach victims can suffer serious financial and personal repercussions after their information is compromised. For consumers, their financial information could be sold on the dark web, where scammers can purchase it and rack up debt in their name.
The burden of dealing with the consequences, such as contesting fraudulent charges, often falls on consumers.
Doing so can prove challenging even for tech-savvy people like Leigh Graham, a Johns Hopkins researcher, whose personal data has been breached at least twice in the past year, including when her employer was breached.
Graham, who lives in Northampton, said she struggled to navigate credit bureau websites to freeze her credit report after she noticed that someone spent $550 on Ticketmaster in her name.
“I’m 49, but I feel like I don’t understand what I’m looking at,” she said. “The onus is so on the individual consumer to fix everything.”
Companies impacted by data breaches may find themselves paying hefty ransom to keep their clients’ data from being published online.
That’s what happened to Change Healthcare, a subsidiary of United Health, a national conglomerate. It paid a $22 million ransom earlier this year to a hacking group that stole protected health information from their systems. The health care group acknowledged that the stolen data could include information on a “substantial proportion of people in America.” Massachusetts data indicates that tens of thousands of residents were caught up in the breach.
Screenshots of some of the hacked data ended up online, despite the ransom payment. The hack also reportedly led to problems for patients in getting prescriptions approved at hundreds of medical facilities across the country.
In Massachusetts, both national behemoths, like T-Mobile, and smaller organizations, like the Roman Catholic Diocese of Fall River, have been hit by data breaches in recent years, data shows. Even state government employees have been targeted.
At smaller organizations, experts say it’s a daunting task for IT teams with limited resources to compete with large international hacking organizations.
“A lot of [small] organizations have to face a cost-benefit tradeoff, and sometimes just have to accept a certain level of risk,” said Saroja Hanasoge, director of advisory services at CyberTrust Massachusetts, which partners with cities and organizations across the state to beef up their cybersecurity.
The largest reported hack affecting Massachusetts residents since 2017 happened last year, when Harvard Pilgrim Health Care revealed a breach that affected over 2.1 million state client accounts. Harvard Pilgrim is a subsidiary of Point32Health, the second biggest health insurance company in the state, and provides coverage at dozens of hospitals in Massachusetts alone.
In an open letter written to clients after the hack, the nonprofit said hackers may have gotten access to files containing client names, Social Security numbers, dates of birth, tax identification numbers, and patient clinical information, such as medical diagnoses and treatments.
“We want to assure you that we are taking this incident extremely seriously, and we deeply regret any inconvenience this incident may cause,” the group’s letter said.
A spokesperson for Harvard Pilgrim declined to speak about the breach.
Bad actors are becoming more sophisticated
Experts say it’s now far easier for bad actors to go online and buy hacking services at low cost, often using cryptocurrencies like Bitcoin.
For-hire hacking groups do a lot of the technical work that everyday thieves would ordinarily not have the know-how to pull off, said Kevin Powers, director of the cybersecurity program at Boston College. Some of the hacking groups even offer affordable subscriptions.
For as little as $40 a month “you can get yourself a monthly subscription for a criminal enterprise,” Powers said.
He added that schemers also now use artificial intelligence services available on the dark web that are built to make hacking easy. Many hacking groups have begun using the AI services to make highly personalized phishing emails that are much harder to spot as fraudulent.
Even in cases where federal investigators manage to shut down a big hacking network, they will often reappear online, sometimes from a different country.
Hackers also have the benefit of bigger and easier targets to crack in recent years, as a growing number of companies are putting troves of data on poorly set up cloud servers with minimal protections.
“The bad guys are getting badder faster than the good guys are getting better,” Madnick of MIT said.
Some of those bad guys have even managed to break into Madnick’s accounts multiple times.
“You can be the most careful person in the world and there is no way to guarantee they won’t break in,” he said. “Don’t assume you are safe.”
Scooty Nickerson can be reached at scooty.nickerson@globe.com.
Massachusetts
Is it really going to snow in New England tomorrow? Here’s what to expect from storm
We’re still on the good side of the forecast today. We’ll see a good supply of sun to start, then the clouds will increase and a few showers will sink down from the north in the afternoon. We still manage to make it near 70. (Yay.)
Tomorrow’s high temperatures, however, comes after midnight tonight — before falling toward Saturday morning. If you think that’s confusing, try explaining the snow that’ll be flying in the higher elevations across New England (with solid accumulation above 4k feet).
Yes, the weather is upside down for late May.
We can blame an intense, compact upper-level pool of cold air that broke loose from a larger pool near the Arctic Circle days ago.

The pattern across North America has dropped it in our laps for a day, with cold, rainy, windy consequences.
Rain, wind and… snow?
This will be a sneaky storm. Early on, there might even be a calm, bright sky (very) early Saturday morning. Then the clouds move in and the wind intensifies from the northeast. Gust will briefly peak at 50+ along the coast (40+ inland).
Rain will mix with snow in northern New England, and perhaps in the highest elevations of southern New Hampshire and central Massachusetts.
This also depends on the intensity of the precipitation. Heavier bursts of rain can drag down colder air aloft, helping the snowflakes make it from cloud base to your home place (if you live above 1k feet).
Ironically, we’re not expecting a deluge from this storm. Most spots keep near a half inch, with higher amounts near an inch in northeast Mass./southern NH.
And then just like that, it’s over. The storm pulls away Saturday evening, the skies clear and we’re back to sun Sunday. Highs recover to near 70 with the slightest chance for a shower late day.
Better chances – and cooler temps – come both Monday and Tuesday.
Will summer ever take hold? We know from past years that June can really struggle. It appears that the start of the month may not live up to expectations. Although we are at least climbing back to the 80s late next week.
Have a good weekend.
Massachusetts
Massachusetts Top Cop Off the Hook for Secret Recording Program
The head of the Massachusetts State Police can’t be sued for an alleged program that secretly recorded officers’ phone conversations with civilians and used them to bring criminal charges, the First Circuit said Thursday.
A group of Massachusetts residents filed a putative class against against Superintendent Geoffrey Noble, as well as Motorola and other companies, over the secret recordings, which were used to propose criminal charges in at least 181 cases without prosecutors’ knowledge, the three judge panel said.
The opinion by Circuit Judge Seth Aframe said the residents, led by Jason Courtemanche, failed to show how they’d be directly …
Massachusetts
How Hard Health Care Hits MA Family Budgets
Massachusetts families are spending 8% of their monthly income on health care, according to a new study. That puts the Bay State toward the higher end of the scale, coming in at No. 12 in the country.
The analysis from personal finance website WalletHub examined where people are spending the most and the least on health care.
Alaska was No. 1 in the U.S., spending over 10% of their income on health care. On the other end of the scale, Utah residents spend 5% of their income on health care.
“Sharp increases in health care costs in recent years have made it difficult for some people to seek essential care,” WalletHub Analyst Chip Lupo said. “Even in states with lower-than-average health care prices, residents’ incomes may not be enough to keep up with the cost, especially since virtually every part of Americans’ budgets have been impacted by inflation over the past few years.”
To determine how much families are spending, WalletHub analyzed the prices of five key health care components across all 50 states, then combined those costs and compared them with each state’s median household income.
Read more: 1 MA Town Among 250 Best Places To Live In US News Ranking
Massachusetts spends the most on health care compared to other states in the region, according to the study. Vermont is the next-highest state in the Northeast, ranking at No. 14 with residents spending 7.98% of their income on health care.
Here are the top 10 states where people are spending the most on health care:
- Alaska
- Oregon
- Maine
- Mississippi
- West Virginia
- New Mexico
- North Carolina
- Montana
- South Dakota
- Louisiana
Check out the full study at WalletHub.
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