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Ticketmaster apologizes to Taylor Swift and her fans for ticketing debacle | CNN Business

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Ticketmaster apologizes to Taylor Swift and her fans for ticketing debacle | CNN Business


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CNN Enterprise
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Ticketmaster apologized to Taylor Swift and her followers late Friday night time after a ticketing debacle this week that made it troublesome for customers to purchase tickets to the pop star’s new tour.

“We need to apologize to Taylor and all of her followers — particularly those that had a horrible expertise making an attempt to buy tickets,” the ticketing website mentioned within the weblog put up.

The corporate added that it strives to make ticket shopping for “as straightforward as potential,” however that “hasn’t been the case for many individuals making an attempt to purchase tickets” to Swift’s tour, which kicks off March 17 and can have 52 live shows in a number of stadiums throughout the US over 5 months.

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The corporate mentioned that it’s working to “shore up our tech for the brand new bar that has been set by demand” for her tour. “As soon as we get by that, if there are any subsequent steps, updates will likely be shared accordingly,” it wrote.

The mea culpa comes after Swift spoke out earlier on Friday about how the scenario was “excruciating” for her to observe because it unfolded into chaos.

“I’m not going to make excuses for anybody as a result of we requested them, a number of occasions, if they may deal with this sort of demand and we have been assured they may,” the singer wrote in an Instagram put up on Friday afternoon. “It’s really wonderful that 2.4 million folks acquired tickets, nevertheless it actually pisses me off that plenty of them really feel like they went by a number of bear assaults to get them.”

Swift added that she would attempt to “work out how this example may be improved transferring ahead.”

Gross sales for the singer’s new Eras Tour started Tuesday, however overwhelming demand snarled the ticketing website, infuriating numerous followers who couldn’t purchase tickets. Clients complained on social media about Ticketmaster not loading, saying the platform didn’t enable them to entry tickets, even when they’d a pre-sale code for verified followers.

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On Thursday, Ticketmaster introduced that the sale to most people, scheduled to start Friday, was canceled because of “terribly excessive calls for on ticketing programs and inadequate remaining ticket stock to satisfy that demand.”

“To those that didn’t get tickets, all I can say is that my hope is to offer extra alternatives for us to get collectively and sing these songs,” Swift mentioned.

The Justice Division has launched an antitrust investigation into Reside Nation, the proprietor of Ticketmaster, to take a look at whether or not the corporate has a monopoly out there for live shows, together with ticket buying, a supply acquainted with the matter tells CNN. The New York Occasions first reported the investigation Friday.

The Division of Justice has been contacting music venues and different ticket market members in latest months, asking about Reside Nation’s practices and business dynamics, the Occasions added.

Reside Nation responded Saturday in a press release posted to its web site, saying that it “takes its tasks below the antitrust legal guidelines significantly” and “doesn’t interact in behaviors that would justify antitrust litigation, not to mention orders that may require it to change elementary enterprise practices.”

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“The Division of Justice itself acknowledged the aggressive nature of the live performance promotion enterprise on the time of the Reside Nation-Ticketmaster merger,” the corporate mentioned in a press release. “That dynamic has not modified.”

Reside Nation added that the truth that Ticketmaster “continues to be the chief in such an surroundings is a testomony to the platform and people who function it, to not any anticompetitive enterprise practices.”

“We innovate and spend money on our know-how greater than every other ticketing firm, and we’ll proceed to take action,” the corporate wrote, noting that Ticketmaster is the “most clear and fan-friendly ticketing system in the USA.”

– CNN’s Evan Perez and Tierney Sneed contributed to this report

– Correction: A earlier model of this story misstated the variety of stadiums Taylor Swift will likely be enjoying on her Eras Tour.

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Video: Faizan Zaki Wins Spelling Bee

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Video: Faizan Zaki Wins Spelling Bee

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Faizan Zaki Wins Spelling Bee

The 13-year-old champion dropped to the floor after correctly spelling the word “éclaircissement,” taking home the Scripps National Spelling Bee trophy.

Your word is éclaircissement. Éclaircissement. E-C-L-A-I-R-C I-S-S-E-M-E-N-T. Éclaircissement. That is correct. Faizan Zaki, you are the 2025 Scripps National Spelling Bee champion. Somebody peel him off the floor. We have a winner. A champion. And Scripps C.E.O. Adam Symson will now present the trophy to Faizan. Faizan Zaki, you are the 2025 Scripps National Spelling Bee champion. And on behalf of the E.W. Scripps Company, I’m pleased, really pleased, to present to you with the Scripps Cup.

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US-China trade talks ‘stalled’, says Scott Bessent

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US-China trade talks ‘stalled’, says Scott Bessent

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Trade talks between the US and China are “a bit stalled” and may need to be reinvigorated with a call between Donald Trump and Chinese leader Xi Jinping, US Treasury secretary Scott Bessent has said.

The comments suggest that the two sides have made little progress since they agreed two weeks ago during talks in Geneva to a truce that would reduce tit-for-tat tariffs that had soared to as high as 145 per cent.

“I believe we will be having more talks in the next few weeks and I believe we might at some point have a call between the president and party chair Xi,” Bessent told Fox News on Thursday.

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“Given the magnitude of the talks . . . this is going to require both leaders to weigh in with each other,” he said. “They have a very good relationship and I am confident that the Chinese will come to the table when President Trump makes his preferences known.”

China’s ministry of foreign affairs on Friday declined to comment on Bessent’s remarks.

Trump has on various occasions raised the possibility of a phone call with Xi. He insisted before the talks on May 12 that they had spoken but China has consistently denied this.

After the talks in Switzerland, the two countries said they would slash tariffs on each other’s goods for at least the next 90 days, with the extra levies the US imposed on China this year falling to 30 per cent and China’s declining to 10 per cent.

As part of the deal, China also agreed to “suspend or cancel” non-tariff measures against the US, but did not provide any details.

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The Chinese ministry of commerce said after the talks that both sides had agreed to set up a “China-US economic and trade consultation mechanism, to maintain close communication on respective concerns in the economic and trade fields and to carry out further consultations”.

It said the two sides would hold consultations regularly or as needed, “alternating between China and the United States, or in a mutually agreed third country”.

But since then, there have been few public announcements on the talks from either side, with the Trump administration instead imposing further restrictions on the use of US technology by Chinese companies.

Shortly after the Geneva talks, Washington warned companies around the world that using artificial intelligence chips made by Huawei could trigger criminal penalties for violating US export controls.

The US commerce department has also told US companies that offer software used to design semiconductors to stop selling their services to Chinese groups, in the latest attempt to make it harder for China to develop advanced chips.

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“From the perspective of the long-term and complex nature of the struggle with the US, we should not only be fully prepared for negotiations but also be ready for a prolonged confrontation,” wrote Huo Jianguo, a vice-chair of the China Society for World Trade Organization Studies on Beijing, in Communist party affiliated media China Economic Net.

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Oil companies face a wrongful death suit tied to climate change

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Oil companies face a wrongful death suit tied to climate change

The sun begins to set beyond an oil refinery in California.

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Mario Tama/Getty Images/Getty Images North America

A lawsuit filed in a Washington state court claims oil companies are responsible for the death of a woman in Seattle during a record-breaking heat wave several years ago.

The case marks the first time oil companies have been sued over the death of a person in a “climate disaster,” according to the Center for Climate Integrity, an advocacy group.

Julie Leon, 65, was found unresponsive in her car on June 28, 2021 — the hottest day in Seattle’s history. The temperature in the city that day peaked at 108 degrees Fahrenheit. By the time Leon died of hyperthermia, her internal temperature had risen to 110 degrees Fahrenheit, according to the lawsuit filed Thursday in King County Superior Court.

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The suit names six oil companies, including ExxonMobil, BP and Chevron, that have allegedly known for decades that burning fossil fuels alters the Earth’s atmosphere, resulting in more extreme weather and the “foreseeable loss of human life.” But rather than warn the public, the suit says the oil companies deceived consumers about the risks.

“Defendants have known for all of Julie’s life that their affirmative misrepresentations and omissions would claim lives,” the lawsuit says. “Julie is a victim of Defendants’ conduct.”

In a rapid attribution study released days after the event, a team of scientists said the 2021 heatwave in the Pacific Northwest would have been “virtually impossible without human-caused climate change.”

Representatives of Shell, ConocoPhillips, BP and Phillips 66 declined to comment on the wrongful death lawsuit. A spokesperson for ExxonMobil said a comment from the company wasn’t immediately available. Chevron didn’t immediately respond to a message seeking comment.

Julie Leon’s daughter, Misti Leon, who filed the wrongful death lawsuit in Washington state, wants the oil companies to pay damages in amounts that would be determined at trial. Misti Leon is also trying to force the oil companies to conduct a public education campaign to correct “decades of misinformation.”

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Fossil fuel companies already face dozens of other climate lawsuits filed by states and localities for allegedly misleading the public for decades about the dangers of burning fossil fuels, the primary cause of climate change. Those lawsuits seek money to help communities cope with the risks and damages from global warming, including more extreme storms, floods and heat waves. The American Petroleum Institute, an industry group, has said repeatedly that the lawsuits are meritless and that climate change is an issue that should be dealt with by Congress, not the courts.

Those kinds of lawsuits have had mixed results. A Pennsylvania judge recently dismissed a climate lawsuit that Bucks County filed against several oil companies. Court of Common Pleas Judge Stephen Corr said the lawsuit was beyond the scope of state law. Since it was primarily about greenhouse gas emissions, he said it was a matter for the federal government to deal with under the Clean Air Act. Judge Corr noted that other courts have dismissed similar lawsuits by cities and states, including New Jersey and Baltimore.

Chevron’s lawyer in the Pennsylvania case, Ted Boutrous, told WHYY that climate change is a “policy issue that needs statewide, nationwide and global cooperation to resolve. These state lawsuits just don’t really do anything other than clog the courts.”

Other cases, though, are moving forward. In January, the Supreme Court rejected an effort by oil and gas companies to block a climate lawsuit filed by Honolulu, and in March the justices turned down a request by Republican attorneys general to try to stop climate lawsuits filed by states including California, Connecticut, Minnesota and Rhode Island. The American Petroleum Institute said in statements to NPR at the time that it was disappointed by the Supreme Court’s decisions, saying the lawsuits are a “distraction” and “waste of taxpayer resources.”

However, the issue has caught the attention of the Trump administration. On May 1, the Justice Department sued Michigan and Hawaii to try to stop those states from filing climate lawsuits against the fossil fuel industry.

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Douglas Kysar, faculty director of the Law, Environment and Animals Program at Yale Law School, said Leon’s lawsuit stands out from other climate cases that are working their way through the courts.

“The advantage of this lawsuit is that it puts an individual human face on the massive harmful consequences of collective climate inaction,” Kysar said in an email to NPR. “Not only that, the complaint tells a story of industry betrayal of public trust through the eyes of a particular person.”

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