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American Airlines passenger alleges discrimination over use of first-class restroom
Pamela Hill-Veal says that while she and her family were flying first class on Feb. 10 from Chicago to Phoenix, an American Airlines flight attendant stopped her as she returned to her seat and accused her of slamming the restroom door.
Pamela Hill-Veal
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Pamela Hill-Veal
Pamela Hill-Veal says that while she and her family were flying first class on Feb. 10 from Chicago to Phoenix, an American Airlines flight attendant stopped her as she returned to her seat and accused her of slamming the restroom door.
Pamela Hill-Veal
A Chicago woman is accusing American Airlines of racial discrimination after one of its flight attendants allegedly confronted her after she used the plane’s first-class lavatory.
In a complaint sent to American Airlines and obtained by NPR, Pamela Hill-Veal, who is Black, said that while she and her family were flying first class on Feb. 10, from Chicago to Phoenix, one of the flight attendants stopped her as she returned to her seat — and accused Hill-Veal of slamming the restroom door.
Following the remarks of the flight attendant (whose name and race were not identified in the complaint), Hill-Veal said she did not respond as she proceeded to walk back to her seat.
“The flight attendant stopped me as I was returning to my seat and told me I ‘slammed the restroom door and I was not to do it again since passengers were sleeping on the plane,’” Hill-Veal said in an interview with NPR. She said she never slammed the door.
A while later on the flight, Hill-Veal — a retired circuit court judge in Illinois — said in the complaint that she used the same restroom in first class, as the same flight attendant stopped her again.
In a statement to NPR, American Airlines said the company has been in contact with Hill-Veal to learn more about her experience. “We strive to ensure that every customer has a positive travel experience, and we take all claims of discrimination very seriously,” the airline said.
Hill-Veal told NPR that she vividly remembers the moment the flight attendant began to reprimand her.
“He began to berate me by pointing his finger at me towards my face and saying, ‘I told you not to slam the door … so from now on, you are to use the restroom in the back of the plane’ while he pointed in the direction of the restroom in coach,” she said.
Hill-Veal says that while she did not witness any passengers in first class complain about the restroom door, more attention was drawn to her after her hostile interaction with the flight attendant.
She said she believes the incident was racially motivated, noting that other passengers, who were white, used the same first-class restroom and were not told to use the one in the back of the plane.
The flight attendant “was pointing his finger at me and said again, ‘I told you to stop slamming the door…,’ ” she said.
Hill-Veal says that about 30 minutes prior to landing, she used the restroom for a third time. Once she was leaving, the same flight attendant followed her to her seat and began to physically touch her and explain that she would be arrested upon the flight landing.
In the complaint, the former judge said the flight attendant told her she would be arrested because he “didn’t like the way [she] talked to him,” and accused Hill-Veal of hitting him.
“This was a complete fabrication as I told him that I never hit him,” she added.
Hill-Veal says that since the incident, she hasn’t been able to properly sleep given the trauma she experienced and the incident has left her feeling humiliated.
“I’m still uncomfortable about flying because I don’t know what they’re going to say that I did … in an attempt to cover up for what they did during this particular time,” Hill-Veal said.
Other discrimination complaints against American Airlines
American Airlines is no stranger to discrimination accusations. In 2023, the company was targeted after two separate incidents — one involving track star Sha’Carri Richardson and another with musician David Ryan Harris — made headlines.
Richardson was forced off her American flight following an argument with a flight attendant who said the athlete was harassing her and trying to intimidate her, Axios reported.
In a statement similar to the one given to NPR about the allegations made by Hill-Veal, the airline told Axios that it investigates all claims of discrimination, adding, “American Airlines strives to provide a positive and welcoming experience to everyone who travels with us and we take allegations of discrimination very seriously.”
In September, Harris, who was traveling with his two biracial children, was stopped and questioned at Los Angeles International Airport after an American Airlines flight attendant suspected he was trafficking the children.
Harris later posted a statement he says was given to him by American: “we and our flight attendant realized that our policies regarding suspected human trafficking were not followed, and through coaching and counseling … our flight attendant realizes that their interaction and observations did NOT meet the criteria that human trafficking was taking place.”
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National Park Service will void passes with stickers over Trump’s face
The Interior Department’s new “America the Beautiful” annual pass for U.S. national parks.
Department of Interior
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Department of Interior
The National Park Service has updated its policy to discourage visitors from defacing a picture of President Trump on this year’s pass.
The use of an image of Trump on the 2026 pass — rather than the usual picture of nature — has sparked a backlash, sticker protests, and a lawsuit from a conservation group.
The $80 annual America the Beautiful pass gives visitors access to more than 2,000 federal recreation sites. Since 2004, the pass has typically showcased sweeping landscapes or iconic wildlife, selected through a public photo contest. Past winners have featured places like Arches National Park in Utah and images of bison roaming the plains.

Instead, of a picture of nature, this year’s design shows side-by-side portraits of Presidents George Washington and Trump. The new design has drawn criticism from parkgoers and ignited a wave of “do-it-yourself” resistance.
Photos circulating online show that many national park cardholders have covered the image of Trump’s face with stickers of wildlife, landscapes, and yellow smiley faces, while some have completely blocked out the whole card. The backlash has also inspired a growing sticker campaign.
Jenny McCarty, a longtime park volunteer and graphic designer, began selling custom stickers meant to fit directly over Trump’s face — with 100% of proceeds going to conservation nonprofits. “We made our first donation of $16,000 in December,” McCarty said. “The power of community is incredible.”
McCarty says the sticker movement is less about politics and more about preserving the neutrality of public lands. “The Interior’s new guidance only shows they continue to disregard how strongly people feel about keeping politics out of national parks,” she said.
The National Park Service card policy was updated this week to say that passes may no longer be valid if they’ve been “defaced or altered.” The change, which was revealed in an internal email to National Park Service staff obtained by SFGATE, comes just as the sticker movement has gained traction across social media.
In a statement to NPR, the Interior Department said there was no new policy. Interagency passes have always been void if altered, as stated on the card itself. The agency said the recent update was meant to clarify that rule and help staff deal with confusion from visitors.
The Park Service has long said passes can be voided if the signature strip is altered, but the updated guidance now explicitly includes stickers or markings on the front of the card.
It will be left to the discretion of park service officials to determine whether a pass has been “defaced” or not. The update means park officials now have the leeway to reject a pass if a sticker leaves behind residue, even if the image underneath is intact.
In December, conservation group the Center for Biological Diversity filed a lawsuit in Washington, D.C., opposing the new pass design.

The group argues that the image violates a federal requirement that the annual America the Beautiful pass display a winning photograph from a national parks photo contest. The 2026 winning image was a picture of Glacier National Park.
“This is part of a larger pattern of Trump branding government materials with his name and image,” Kierán Suckling, the executive director of the Center for Biological Diversity, told NPR. “But this kind of cartoonish authoritarianism won’t fly in the United States.”
The lawsuit asks a federal court to pull the current pass design and replace it with the original contest winner — the Glacier National Park image. It also seeks to block the government from featuring a president’s face on future passes.
The America the Beautiful National Parks Annual Pass for 2025, showing one of the natural images which used to adorn the pass. Its picture, of a Roseate Spoonbill taken at Everglades National Park, was taken by Michael Zheng.
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Department of Interior
Not everyone sees a problem with the new design. Vince Vanata, the GOP chairman of Park County, Wyoming, told the Cowboy State Daily that Trump detractors should “suck it up” and accept the park passes, saying they are a fitting tribute to America’s 250th birthday this July 4.
“The 250th anniversary of our country only comes once. This pass is showing the first president of the United States and the current president of the United States,” Vanata said.
But for many longtime visitors, the backlash goes beyond design.

Erin Quinn Gery, who buys an annual pass each year, compared the image to “a mug shot slapped onto natural beauty.”
She also likened the decision to self-glorification: “It’s akin to throwing yourself a parade or putting yourself on currency,” she said. “Let someone else tell you you’re great — or worth celebrating and commemorating.”
When asked if she plans to remove her protest sticker, Gery replied: “I’ll take the sticker off my pass after Trump takes his name off the Kennedy Center.”
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Federal immigration agents shoot 2 people in Portland, Oregon, police say
PORTLAND, Ore. (AP) — Federal immigration officers shot and wounded two people in a vehicle outside a hospital in Portland, Oregon, on Thursday, a day after an officer shot and killed a driver in Minnesota, authorities said.
The Department of Homeland Security described the vehicle’s passenger as “a Venezuelan illegal alien affiliated with the transnational Tren de Aragua prostitution ring” who had been involved in a recent shooting in Portland. When agents identified themselves to the vehicle occupants Thursday afternoon, the driver tried to run them over, the department said in a written statement.
“Fearing for his life and safety, an agent fired a defensive shot,” the statement said. “The driver drove off with the passenger, fleeing the scene.”
There was no immediate independent corroboration of those events or of any gang affiliation of the vehicle’s occupants. During prior shootings involving agents involved in President Donald Trump’s surge of immigration enforcement in U.S. cities, including Wednesday’s shooting by an Immigration and Customs Enforcement officer in Minneapolis, video evidence cast doubt on the administration’s initial descriptions of what prompted the shootings.
READ MORE: What we know so far about the ICE shooting in Minneapolis
According to the the Portland Police bureau, officers initially responded to a report of a shooting near a hospital at about 2:18 p.m.
A few minutes later, police received information that a man who had been shot was asking for help in a residential area a couple of miles away. Officers then responded there and found the two people with apparent gunshot wounds. Officers determined they were injured in the shooting with federal agents, police said.
Their conditions were not immediately known. Council President Elana Pirtle-Guiney said during a Portland city council meeting that Thursday’s shooting took place in the eastern part of the city and that two Portlanders were wounded.
“As far as we know both of these individuals are still alive and we are hoping for more positive updates throughout the afternoon,” she said.
The shooting escalates tensions in an city that has long had a contentious relationship with President Donald Trump, including Trump’s recent, failed effort to deploy National Guard troops in the city.
Portland police secured both the scene of the shooting and the area where the wounded people were found pending investigation.
“We are still in the early stages of this incident,” said Chief Bob Day. “We understand the heightened emotion and tension many are feeling in the wake of the shooting in Minneapolis, but I am asking the community to remain calm as we work to learn more.”
Portland Mayor Keith Wilson and the city council called on U.S. Immigration and Customs Enforcement to end all operations in Oregon’s largest city until a full investigation is completed.
“We stand united as elected officials in saying that we cannot sit by while constitutional protections erode and bloodshed mounts,” a joint statement said. “Portland is not a ‘training ground’ for militarized agents, and the ‘full force’ threatened by the administration has deadly consequences.”
The city officials said “federal militarization undermines effective, community‑based public safety, and it runs counter to the values that define our region. We’ll use every legal and legislative tool available to protect our residents’ civil and human rights.”
They urged residents to show up with “calm and purpose during this difficult time.”
“We respond with clarity, unity, and a commitment to justice,” the statement said. “We must stand together to protect Portland.”
U.S. Sen. Jeff Merkley, an Oregon Democrat, urged any protesters to remain peaceful.
“Trump wants to generate riots,” he said in a post on the X social media platform. “Don’t take the bait.”
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Video: What Trump Told Us About the ICE Shooting
new video loaded: What Trump Told Us About the ICE Shooting
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