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911 service provider Lumen blames outage on installation of light pole

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911 service provider Lumen blames outage on installation of light pole


The outage of 911 systems in several states Wednesday evening was caused by the installation of a light pole, according to Lumen, a company that supports some of those systems.

“On April 17, some customers in Nevada, South Dakota, and Nebraska experienced an outage due to a third-party company installing a light pole – unrelated to our services,” Lumen Global Issues Director Mark Molzen told CNN Thursday morning.

An outage was also reported in a fourth state, Texas. Molzen said Lumen – a networking company that provides enhanced 911 services to local communities in multiple states – does not provide 911 services in Texas.

The outage lasted less than three hours, according to Molzen, who said the company “worked hard to fix it as quickly as possible.”

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“We apologize for the inconvenience and appreciate our customers’ patience and understanding,” Molzen said.

Service had been largely restored by Thursday morning, hours after agencies in the four states announced outages in multiple cities, with some urging residents in need of assistance to either text 911 or call using a landline. The outages had been largely addressed within hours, however, including in cities like Sioux Falls and Rapid City, South Dakota, and Las Vegas.

As of Thursday morning, some agencies had yet to confirm service had been restored, including those in Del Rio, Texas, and Douglas and Chase counties, Nebraska – the former of which encompasses Omaha.

The Federal Communications Commission confirmed on X that it was “aware of reports of 911-related outages and we are currently investigating.”

Agencies point to texts, landlines as workarounds during outages

The outages surfaced Wednesday evening, as agencies like the Las Vegas Metropolitan Police Department announced disruptions hindering their ability to communicate with residents, who were urged to text 911 instead of calling.

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While the department initially said it had no timeline for restoring service, the interruption had been resolved within about two hours.

According to its post on X, authorities were able to see mobile numbers that had contacted 911, allowing them to reach back out to callers to provide assistance. During the outage, calls made from landlines during the outage were not working, nor were calls to its non-emergency line.

The South Dakota Department of Public Safety also announced service had been restored for the South Dakota 911 system after earlier saying in a statement it was “aware of a 911 service interruption throughout the state.”

Similarly, the department said during the outage that texting 911 was still “operating in most locations,” otherwise residents in need could contact emergency services using non-emergency lines.

Officials in Sioux Falls and Rapid City also reported the resumption of 911 services on their respective Facebook pages. The Rapid City Police Department urged residents to “only utilize 911 services only if an emergency situation exists.” The City of Sioux Falls said residents could again call or text 911 in case of emergencies.

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In Texas, the City of Del Rio Police Department said it was aware of an outage with a “major cellular carrier” affecting residents’ ability to reach 911, emphasizing “the issue is with the carrier, and not the City of Del Rio systems.” Residents were told to contact 911 using a landline “or another carrier” if unable to reach emergency services on their cell phones.

Portions of Nebraska, including Chase County, reported outages as well. Officials in the state’s capital city of Lincoln, however, told CNN their 911 system was operational and not affected.

“911 is down across the State of Nebraska again for all cellular carriers except T-Mobile,” Chase County said in a Facebook post. “Landlines can still get through to 911.”

“Dial 911 on a mobile device, and we will be able to see your number and will call you back right away. 911 calls from landlines are NOT working at the moment,” the department initially wrote on Facebook. “There is no estimate for service restoration.”

Outages highlight potential vulnerabilities

While Lumen’s statement indicated the cause of the outage was not malicious, the service interruptions raise questions about the fragility of the nation’s 911 infrastructure, particularly in light of a Department of Homeland Security assessment last week that found emergency services are vulnerable to cyberattacks – and that the exploitation of personal data stolen during those ransomware attacks “poses a persistent criminal threat to victims.”

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According to the assessment, such attacks have disrupted 911 networks and local police departments. It also highlighted that emergency service systems are often “interconnected,” which makes it more difficult to protect them from cyberattacks.

Once ransomware actors have hacked systems, the assessment also found they then “routinely leak, sell, or further exploit a victim’s data” for criminals to use for other crimes.

Bulletins like the DHS assessment are distributed to local law enforcement and companies that run critical infrastructure.

The CNN Wire & © 2023 Cable News Network, Inc., a Warner Bros. Discovery Company. All rights reserved.



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South Dakota

Schedule, prediction for 2026 South Dakota softball state tournament

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Schedule, prediction for 2026 South Dakota softball state tournament


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The SDHSAA’s state softball tournament will run from Thursday, June 4, to Saturday, June 6. The Class AA tournament will be at Bowden Field at Augustana University, and the Class A and B tournaments will be at Players Softball Complex in Aberdeen.

All games will begin at 10 a.m. each day, with games set for every two hours after. The state semifinals will begin at 2 p.m. Friday, June 5, and the state championship games will be at 4 p.m. Saturday, June 6.

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Here’s everything you need to know for the weekend ahead:

South Dakota high school softball tournament schedule

Class AA

Quarterfinals, Thursday, June 4

  • No. 1 Sioux Falls Jefferson (20-0) vs. No. 9 Sioux Falls Lincoln (12-9), 10 a.m. CT
  • No. 4 Brandon Valley (14-4) vs. No. 5 Sioux Falls Roosevelt (14-6), noon CT
  • No. 2 Harrisburg (19-1) vs. No. 7 O’Gorman (13-7), 2 p.m. CT
  • No. 3 Sioux Falls Washington (19-3) vs. No. 6 Rapid City Stevens (14-5), 4 p.m. CT

Semifinals, Friday, June 5

  • Semifinal 1, 2 p.m. CT
  • Semifinal 2, 4 p.m. CT

Championship game, Saturday, June 6

  • State title game, 4 p.m. CT

Class A

Quarterfinals, Thursday, June 4

  • No. 1 Madison (14-2) vs. No. 8 Elk Point-Jefferson (9-6), 10 a.m. CT
  • No. 4 West Central (14-6) vs. No. 5 Beresford (16-8), noon CT
  • No. 2 Tri-Valley (17-2) vs. No. 7 Lennox (8-5), 2 p.m. CT
  • No. 3 Dakota Valley (12-4) vs. No. 6 Sioux Valley (21-4), 4 p.m. CT

Semifinals, Friday, June 5

  • Semifinal 1, 2 p.m. CT
  • Semifinal 2, 4 p.m. CT

Championship game, Saturday, June 6

  • State title game, 4 p.m. CT

Class B

Quarterfinals, Thursday, June 4

  • No. 1 Castlewood (18-4) vs. No. 8 Freeman/Marion/Freeman Academy (11-7), 10 a.m. CT
  • No. 4 Hanson (18-4) vs. No. 5 Avon (16-7), noon CT
  • No. 2 McCook Central/Montrose (20-2) vs. No. 7 Redfield (10-7), 2 p.m. CT
  • No. 3 Florence/Henry (15-4) vs. No. 6 Gayville-Volin (14-5), 4 p.m. CT

Semifinals, Friday, June 5

  • Semifinal 1, 2 p.m. CT
  • Semifinal 2, 4 p.m. CT

Championship game, Saturday, June 6

  • State Title Game, 4 p.m. CT

Analysis

Class AA

This feels like a three-horse race, with Sioux Falls Jefferson, Harrisburg and Sioux Falls Washington having established themselves as the clear top three.

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Jefferson has a win over each team, while Harrisburg swept a pair of games against Washington. Neither team lost to anyone else.

The Cavaliers have the top pitching staff in the state with Tya Devericks and Mak Bierman, while also having Macy Bryant post an absurd .828 batting average this season. Devericks posted a 0.93 ERA in 68 innings with 99 strikeouts, and Bryant added 18 doubles, eight triples, seven home runs, 37 RBIs, 51 runs scored and 14 stolen bases. Her slash line is .828/.845/1.688. Brooklyn Herrera has also been a major contributor in the middle of the Jefferson lineup.

Harrisburg also has a potent lineup, with Peyton LaFramboise, Alexis Fey, Jayci Olson, Kennedy Kokenge and Maleia Knutson all helping the Tigers average a Class AA-high 13.4 runs per game.

Washington is led by pitcher Maddy Mescher, who has thrown to a 1.53 ERA in 93 innings with 127 strikeouts. The Warriors have averaged just 2.7 runs in their losses and 11.4 runs in their wins. The Warriors will need to keep their offense hot, having scored in double digits each of the last three games.

Brandon Valley, Sioux Falls Roosevelt and O’Gorman all got hot right before the state tournament and could present early problems for the top teams. One of Brandon Valley and Roosevelt will be eliminated in the second game of the first day, and then will likely face Jefferson.

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Rapid City Stevens and Sioux Falls Lincoln don’t necessarily come into the weekend limping, but haven’t had the best stretches. They have Washington and Jefferson, respectively, and those aren’t the best matchups for struggling sides.

This will likely be a three-team race, and I think Jefferson is unbeaten for a reason. The Cavaliers have the best player (Bryant) and probably the best pitcher (Devericks) in the state, and they should take home their second consecutive state championship

Prediction: Sioux Falls Jefferson

Class A

Class A is as wide open as any class, with five teams I feel have a decent chance to win a state championship.

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Let’s start with the defending champions from West Central. The Trojans had a more rocky season than normal, but a dynamic lineup can turn things around in a hurry. West Central has wins over the top two seeds and Beresford, its first opponent, so confidence should be high.

Madison is the top seed with losses only to West Central and Tri-Valley. The Lady Bulldogs have the second-best average run differential in the tournament and have scored in double digits in 11 of their 14 wins.

Tri-Valley was both the best team at preventing and scoring runs in Class A, and the Mustangs ripped off an eight-game winning streak during the middle of their season. Tri-Valley went 7-2 against teams that made a state tournament this season, proving it’s a battle-tested side.

Sioux Valley and Dakota Valley are similar, but the Cossacks got a lower seed despite winning seven more games this season. Sioux Valley went just 6-2 against Class A competition, with four of those wins coming against Sioux Falls Christian. Dakota Valley only has two losses coming to South Dakota teams, with one each against Madison and Tri-Valley.

Beresford is the first team I feel is off the true title contention list, mostly because of the lack of offensive firepower against quality competition. Lennox and Elk Point-Jefferson are both just a few games over .500 and haven’t reached 10 wins, and have tough opening matchups.

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I feel the second seed has all the tools to win this, but Madison and West Central are also very strong contenders for the crown.

Prediction: Tri-Valley

Class B

Three lower seeds won in the SoDak 16, with No. 14 Freeman/Marion/Freeman Academy beating No. 3 Deuel, No. 11 Redfield taking down No. 6 Baltic and No. 9 Gayville-Volin beating No. 8 Chester.

Castlewood, McCook Central/Montrose and Hanson appear to have separated themselves from the pack. Each team boasts solid average run differentials and can get hot over the weekend.

Castlewood has been great at run prevention, McCook Central/Montrose has scored tons of runs and Hanson has managed to thread the middle ground of those two styles.

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Florence/Henry, Avon and Gayville-Volin have also shown to be quality opposition, but they’ve just come up short a few too many times against the cream of the crop.

Redfield and Freeman/Marion/Freeman Academy need to keep their momentum from the SoDak 16, but have a tall task to make a run here.

This is mostly a coin flip between the top three, but I’m going with Class B’s only 20-game winner.

Prediction: McCook Central/Montrose



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Tornado watch in effect as severe storms target South Dakota

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Tornado watch in effect as severe storms target South Dakota


A tornado watch has been issued for much of central and eastern South Dakota as forecasters warn conditions are favorable for tornadoes, large hail and damaging winds Wednesday evening.

The National Weather Service’s Storm Prediction Center issued the watch at 4:05 p.m. CDT, and it will remain in effect until 11 p.m. It includes dozens of counties across central and eastern South Dakota, as well as parts of southeastern North Dakota and western Minnesota.

Forecasters expect thunderstorms to develop along and ahead of a cold front moving southeast across the Dakotas. The strongest storms could become supercells capable of producing all severe weather hazards.

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The severe weather threat is expected to continue Thursday, when another round of strong to severe thunderstorms could develop across parts of South Dakota. Large hail, damaging winds and tornadoes will again be possible.

What are expected impacts of South Dakota storms?

Storms that remain isolated could produce tornadoes and very large hail before merging into a line of thunderstorms later in the evening, according to the Storm Prediction Center. Once storms organize into a line, damaging winds are expected to become the main threat, although brief tornadoes and hail will remain possible.

The National Weather Service office in Sioux Falls said portions of southeastern South Dakota face a Level 2 out of 5 risk for severe weather Wednesday evening. Atmospheric conditions include high instability, increasing wind shear and abundant moisture, creating an environment supportive of severe thunderstorms.

In addition to severe weather, some areas could receive heavy rainfall. Most locations are expected to receive between a quarter-inch and three-quarters of an inch of rain, although isolated areas could see more than an inch. Widespread flooding is not expected, but localized flooding could occur in areas that recently received heavy rainfall.

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Where will storms hit in South Dakota?

Storms are expected to develop in central South Dakota between late afternoon and early evening before moving east through the night. Forecasters expect the strongest storms to reach the Interstate 29 corridor between about 10 p.m. and midnight.

Radar: Severe weather in South Dakota

South Dakota weather watches and warnings

Stay informed. Get weather alerts via text

Brandi D. Addison covers weather across the United States as the Weather Connect Reporter for the USA TODAY Network. She can be reached at baddison@gannett.com.



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South Dakota

South Dakota primary results leave Legislature seats in limbo

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South Dakota primary results leave Legislature seats in limbo


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  • Ten Republicans who lost their seats in the Legislature in 2024 are trying to win them back this year.
  • Incumbents and lawmakers who gave up House seats to run for Senate fell to challengers in several places.
  • Votes are still being tallied across the state.

The makeup of the Legislature was up in the air as of 1 a.m. after South Dakota’s primary election. 

Ten Republican state lawmakers ousted in 2024 are angling to get their seats back in 2026. Results were mixed for the nine who had primaries on Tuesday, with results still coming in for several races and others set for possible recounts.

Shawn Bordeaux of Rosebud won the state’s only Democratic primary, beating Troy “Luke” Lunderman for a chance to return to the state Senate.

Bordeaux will face Chamberlain Republican Rebecca Reimer in November’s general election. Reimer, who was term-limited in the state House of Representatives, beat Lower Brule Sen. Tamara Grove in Tuesday’s primary.

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In Watertown’s District 5, Rep. Josephine Garcia fell in a state Senate primary to incumbent Sen. Glen Vilhauer. Garcia beat Byron Callies in the 2024 primary to earn her seat in the House of Representatives, but opted to challenge Vilhauer for his Senate seat instead of seeking reelection to the House. 

Callies, Vilhauer and Garcia are all from Watertown.

Vilhauer won with 59% of the vote. His was one of the first state legislative victories of the night reported on the Secretary of State’s website.

Vilhauer won handily, but he said he wasn’t necessarily expecting to as polls opened on Tuesday.

“I knew it was going to be a battle going in,” Vilhauer said. “She worked hard on her side, and I didn’t know what to expect.”

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Callies was among the first to call Vilhauer to congratulate him, around 9:30 p.m.

“I’m happy, because Glen’s a solid legislator,” said Callies, who’s angling to win his seat back in the general election.

Garcia did not return a call seeking comment.

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In District 21, Sen. Mykala Voita of Bonesteel beat former Sen. Erin Tobin of Winner in a rematch of their 2024 contest, which Voita won by a few dozen votes that year. This time around, Voita bested Tobin by 1,002 votes. 

In response to a request for comment, Voita sent a text reading “Glory to God!”

Tobin did not return a call from South Dakota Searchlight about her race after it was called, but said earlier in the evening she would be “at peace” with the results regardless of what they might be.

Another rematch saw Yanktonites Lauren Nelson and Jean Hunhoff battling for District 18’s state Senate seat. Nelson was a newcomer in 2024 when she beat Hunhoff, who’d spent decades in the Capitol between stints in the House and Senate. On Tuesday, Nelson held off Hunhoff, winning by 243 votes.

Other notable races

  • District 4 Rep. Dylan Jordan of Clear Lake, first elected in 2024, finished fourth in a five-way race. As of 1 a.m. Wednesday, he trailed Ryan Kohl of Milbank and former Rep. Fred Deutsch of Florence, in first and second place, respectively. A recount is possible in that race, with 59 votes separating the top two vote-getters while Rep. Kent Roe, of Hayti, came in third place, with 72 fewer votes than Deutsch.
  • District 4 has two possible recounts. In the other, Bryant’s Stephanie Sauder beat Clear Lake’s Tim Begalka by 105 votes in the unofficial tally from the Secretary of State.
  • District 1 Rep. Logan Manhart of Aberdeen, elected in the 2024 primary, fell to Rep. Nick Fosness, a hospital administrator appointed by Gov. Larry Rhoden in 2025, and newcomer Daniel Kjos.
  • Another recount was possible as of Wednesday at 1 a.m., in the District 16 race for House of Representatives. Rep. John Shubeck of Beresford trailed Lisa Bogue of Beresford by 245 votes in unofficial results. Jason VanDenTop of Canton was in third place, trailing Shubeck by 68 votes.

Vote totals incomplete

  • Sen. John Carley of Piedmont, who won his first term in 2024, trailed William Meirose of Sturgis by 166 votes as of 1 a.m. Wednesday.
  • Former Rep. Tyler Tordsen led Rep. Tony Kayser by two votes in the District 14 primary, with results still coming in. The Sioux Falls men are vying for second place and a spot on the November general election ballot alongside Rep. Taylor Rehfeldt of Sioux Falls, who led by more than 600 votes early Wednesday.
  • District 28 Sen. Sam Marty of Prairie City was in a close race with former legislator Ryan Maher of Isabel.
  • Former Rep. Gary Cammack of Union Center, who lost his seat in 2024, and Gary Deering of Hereford, led Reps. Terri Jorgenson of Piedmont and Kathy Rice of Blackhawk in the District 29 race.
  • In District 30, Hot Springs Sen. Amber Hulse led former Sen. Julie Frye-Mueller of Rapid City by more than 1,300 votes.
  • Former Sen. David Johnson of Rapid City led Sen. Curt Voight of Rapid City in a rematch of their 2024 race for District 33 Senate in early results.
  • Rep. Heather Baxter of Rapid City has signaled her intention to challenge sitting Secretary of State Monae Johnson for the Republican nomination to that constitutional office at the state’s Republican Party convention this summer. In early results, Baxter trailed former Rapid City Rep. Becky Drury and Rep. Mike Derby in the District 34 primary.
  • Early results in the District 35 primary put Sen. Greg Blanc, elected in 2024, in a close race with fellow Rapid City resident Nicole Mitzel.

South Dakota Searchlight is part of States Newsroom, the nation’s largest state-focused nonprofit news organization.



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