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Customers frustrated with ‘unrewarding’ rewards program at Nebraska Crossing

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Customers frustrated with ‘unrewarding’ rewards program at Nebraska Crossing


OMAHA, Neb. (WOWT) – One way for retailers to attract repeat customers is by offering a rewards program, but there’s one that hasn’t been a very rewarding experience.

Frequent shoppers at Nebraska Crossing Outlets, Terry Schutz and Bob Fielder say the mall’s “FastCash Redemptions” have slowed to a standstill.

“For several months, we’ve accumulated the earnings from purchases out there,” Bob said. “I’ve got $835 worth of credit and I can’t use it.”

Though their membership says “active,” when Bob and Terry pull up the FastCash app, it says “redemption currently unavailable.”

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A message to both says FastCash Redemptions is under construction.

“Under development to the point that we can still use it and spend money there and earn the credits, but we can’t spend those credits,” Terry said. “I feel cheated more than anything.”

With almost $1,500 worth of credits combined, both say they missed out on savings during the holiday shopping season.

While the platform is under development, mall management tells 6 News that shoppers will still be able to collect points on their app, just just can’t say when they’ll be able to use them in stores.

A message from Nebraska Crossing to app users tells them to “stay tuned” for a push notification once FastCash is finished being worked on and that they look forward to delivering good news soon.

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“Don’t make an offer if you’re not going to do it,” Terry said. “It’s been months. How long does it take to redo it and get with another company to monitor it?”

Without explanation, the bottom of the notice says it expires Feb. 29, but Bob and Terry say their patience ran out weeks ago.

“I’m going to go out there and spend money anyway,” Bob said. “This was a good offer, I took advantage of it and then the offer took advantage of us. It’s totally unfair.”

By attaching their credit cards, Bob and Terry bought into the FastCash App but say they won’t be satisfied with the rewards program until they see it’s redeeming qualities.

Despite notices mentioning expiration dates, a manager with Nebraska Crossing says that credits for purchases at mall stores don’t expire.

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Upon request for comment from 6 News, Nebraska Crossing sent the following statement.

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  1. Cheri

    January 11, 2024 at 7:13 pm

    I started calling about the money in October. I called back in November and was told they hoped to have it up and running by the end of the week. Which would have been Nov. 17th. They said if it wasn’t up and running by then they would have a work around so we could use our money for Black Friday. This didn’t happen so when I called in December I was threatened with “well, at least we still have the program. We could just do away with it” They said the hold up was the Apple side of things. It’s time the turn over our money.

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Nebraska

Dylan Raiola’s quarterback brother, Dayton, decommits from Nebraska

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Dylan Raiola’s quarterback brother, Dayton, decommits from Nebraska


There won’t be a Raiola succession plan in Lincoln.

Dayton Raiola — a three-star passer in the 2026 recruitment class and the brother of current Cornhuskers QB, Dylan — decommitted from Nebraska on Wednesday morning before the early signing period. Dayton is the seventh-ranked uncommitted pocket passer, according to ESPN.

Nebraska now no longer has a 2026 quarterback commit with Raiola’s decision. 

“My recruitment is 100% open,” Raiola told Rivals’ Chad Simmons. 

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He had originally committed to play for Nebraska in September 2024 after selecting the Big Ten program over Appalachian State and Charlotte. 

Raiola has been a two-year starter at Buford High School in Georgia. 

The move by him puts the Cornhuskers’ 2026 recruiting class in a precarious position with just nine pledges three weeks before the early signing period. 

Nebraska already has one of the smallest recruiting classes in the FBS for 2026. 

The Raiola name carries a bit of weight with the Nebraska football program, with Dayton and Dylan’s father, Dominic, having played for the Cornhuskers in the late ’90s and early 2000s and their uncle, Donovan, currently the offensive line coach for the program. 

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Dylan Raiola is out for the remainder of the year after he broke his fibula on Nov. 1 against USC, but prior to the injury, he had passed for 2,000 yards and 18 touchdowns in nine starts for Nebraska this season. 

Dylan Raiola is out for the rest of Nebraska’s season. Getty Images

True freshman quarterback TJ Lateef has been starting for Nebraska with Raiola out with the injury, helping to lead them to a win over UCLA on Nov. 8 with a 205 passing yards and three touchdowns.

While the 2026 class may be small, Nebraska does have a commitment from four-star quarterback prospect Trae Taylor for 2027.



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'Before it gets out of hand': Nebraska auditor sounds alarm on millions in uncollected taxes

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'Before it gets out of hand': Nebraska auditor sounds alarm on millions in uncollected taxes


Nebraska seems to be bucking the old saying from Benjamin Franklin about death and taxes, says State Auditor Mike Foley.”You can’t escape death, but you might escape your taxes,” he said. “And that’s not a good message for the, for the state to be issuing.”



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The ‘Finest Family Park Between Omaha And Denver’ Is A Nebraska Beauty With Free Amenities And Water Recreation – Islands

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The ‘Finest Family Park Between Omaha And Denver’ Is A Nebraska Beauty With Free Amenities And Water Recreation – Islands


The world can be a stressful place, and it can be difficult to escape our everyday lives. However, getting outside and spending some time in nature can be really beneficial. If you’re visiting Nebraska, there is a perfect spot to relax and enjoy the outdoors with your kids, and it’s packed with free amenities and plenty to do. Yanney Heritage Park in Kearney, Nebraska, has been called the “finest family park between Omaha and Denver” by Only In Your State, and with good reason. This gorgeous place has just about everything you could ask for in a park, including acres of gardens, water playgrounds for kids, an amphitheater for shows, fishing, boating, hiking, biking, a senior center, a walking meditation labyrinth, and even swan boats to rent to drift around the lake.

One reviewer on AllTrails said of Yanney Heritage Park, “Wonderful park! Fairly new, on edge of new development. 10 story tower to climb, labyrinth, garden, picnic areas, several playgrounds, wide paved paths circling two small lakes, fishing, swans. In season the concessions/Marina rents SUP, kayaks, canoes. Great place to stop for a break!” When visiting, the first place you should check out in the park is the John & Carmen Gottschalk Tower, a lovely observation tower that lets you get a great overview of the entire area. The gardens alone are worth the trip. You’ll find a pollinator garden, a lilac and hydrangea garden, a native Nebraska garden, one full of edible plants, a rose garden, an annual garden, and a xeriscape garden, which features drought-tolerant plants. It’s free and open all year, though blooming depends on the season.

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Hiking, biking, water sports, and more at Yanney Heritage Park in Nebraska

If you want to take a stroll, run, or bike through the park, you can explore all or part of the 9.1-mile Kearney Canal Trail, an easy route that is mostly paved and passes picnic areas if you need a snack break. You can even bring your leashed pup. There are two water play areas where kids can enjoy water sprays and dumping buckets, as well as Cathi’s Playground, with slides and climbing equipment. Seniors can visit the Senior Activity Center, try out the fitness pad, or wander the meditation labyrinth.

For some water sports, you can check out Vernon’s Point and North Shore Fishing Piers, or spend time birdwatching on the lake. However, if you want to get out there, you can take a kayak down the 2.3-mile Kearny Water Trail with two whitewater features. At the lake, you’ll find the Yanney Swan Shoppe, which rents kayaks, swan boats, paddle boats, stand-up paddle boards, and more for a mere $7 for half an hour, as of this writing. It also sells drinks and snacks, like candy and ice cream, and is open from late May through early August. 

Yanney Heritage Park is about 130 miles from the airport in Lincoln, and if you’re flying in, take some time to visit another free Nebraska attraction, the Sunken Garden. However, you can also choose to fly through Kearney Regional Airport, located only 8 miles away. If you do, you’ll be close to Minden, Nebraska’s “Christmas City,” full of local shops and events to enjoy during the holiday season. Finally, if you’re going to spend the day (or several) in the sun at Yanney Heritage Park, you might want to check out travel pro Samantha Brown’s great budget Supergoop! Sunscreen dupe.

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