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DTE, Consumers on track to reconnect power for customers, likely avoiding paying credits

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DTE, Consumers on track to reconnect power for customers, likely avoiding paying credits


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Two days after severe thunderstorms knocked out power to a half-million Michigan customers, some of them are wondering whether they will receive the $38 utility credit that the Michigan Public Service Commission has set to help compensate them.

The short answer: Probably not.

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There is still uncertainty about how and when the outage will be resolved, but the PSC confirmed with the Free Press on Thursday that it is likely — if the utility outage estimates and repair forecasts stay on track — neither DTE Energy nor Consumers Energy will be issuing many credits.

Both companies, when asked Thursday about credits by the Free Press, mostly sidestepped the issue.

What’s more, the lack of compensation adds to the concerns already swirling around the PSC, a state agency charged with regulating public utilities, and whether it is too close to the companies it is supposed to oversee and should do more to track, investigate and act on complaints.

Consumers Energy has said it hopes to have most repairs done Thursday; and DTE said Friday — at the latest.

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As of 6 p.m., both utilities had made considerable progress on restoring power. Detroit-based DTE reported it was down to about 43,000 customers without power out of an estimated 300,000 on Tuesday, and Jackson-based Consumers Energy had about 18,000 more customers to reconnect out of about 200,000.

Customers are eager to have their power back on, but the thought of receiving no compensation isn’t sitting well with many of them who already feel that a $38 credit — which they explain doesn’t begin to cover what they lose in a power outage, especially during a heat wave — is insufficient.

“Into our second day of no power and now need to discard food from (the) freezer/refrigerator,” Doug Lombardi, of Livonia, wrote in an email he sent to the Free Press. “Suggest you do a follow up story on how and where to seek compensation for tossed food.”

And his reaction to the power outage was among one of more measured ones.

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Michigan utilities under pressure

In the past few years, DTE and Consumers Energy have come under increasing fire from the public, nonprofit watchdog groups and even the state attorney general for a lack of energy reliability, which, in the freezing cold of winter or the boiling hot summer, puts Michiganders at risk.

Last year, the Free Press reported the two utilities were among the worst-performing utilities in the nation, ranked by how long it took them to get the lights back on after a power outage. At the same time, Michiganders also were paying more for electricity than their neighbors around the Great Lakes.

The criticism forced the Public Service Commission to change its utility credit guidelines, boosting the credit from $25 to $35, and now, $38, and requiring the utilities to pay them automatically, instead of making customers apply for them.

Moreover, an in-depth Free Press investigation found the PSC tends to lack decision-making transparency and, as a potential conflict of interest, gets 80% of its funding from DTE and Consumers Energy, which hold a near monopoly on providing electricity to Michigan residents.

Thursday, another Free Press investigation concluded that thousands of informal complaints lodged annually aren’t tracked well, and “most formal complaints against Michigan utilities are dismissed, and a handful of consumers have reached confidential settlements.”

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The challenge now for Michiganders to get credits after this week’s ongoing outage is tied to the formula the PSC set for issuing them. The higher the percentage of customers caught in an outage, the more time a utility is allowed to restore power before a credit is required.

The measure gives utilities a grace period — 16 hours to four days — to make repairs.

The thinking behind this caveat is that more widespread outages require more effort to fix. The new guidelines, which rely on numbers reported by the utility companies, also call for utilities to credit more per day past the grace period when the grace period is exceeded.

But in this outage, based on the two utilities’ early estimates of how many people lost power — about 13% for DTE and more than 10% for DTE — and when it will be back on, there is a good chance each utility might avoid big credit payouts.

DTE said its goal is “to never have our customers in a situation where they incur the hardships that an outage brings or where reliability credits would have to be issued,” and Consumers Energy said “the discussion around outage credits really goes to a bigger issue over how well we keep the lights on for customers.”

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Years of unclaimed credits

Outage credits have been around since the 1980s, as one of the measures the PSC has used to encourage utilities to enhance reliability.

But until last year, customers had to apply for them.

That meant millions in credits that customers were eligible for after frequent and long power outages didn’t get applied because customers either didn’t know the process or didn’t have time to apply and the money went unclaimed, according to a 2000 report by the Lansing State Journal.

That same year, the nonprofit Citizens Utility Board of Michigan also released a study that found when it came to reliability, Michigan’s utilities ranked among “the worst in the country.” It took days, for example, to restore power to DTE and Consumers Energy customers caught in a 2019 storm.

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The Lansing State Journal — which, in addition to the Free Press is part of the Gannett network — noted the nonprofit study and interviewed the group’s executive director who called for changes to the credit policy. A year later, yet another storm knocked out power to hundreds of thousands of customers.

And this time, Michigan Attorney General Dana Nessel weighed in.

The state’s top law enforcement officer asked utilities to voluntarily credit customers affected by the outage and provide increased credits — the amount, then, just $25 — to help those who lost hundreds of dollars or more on food and hotel costs.

Adding to the pressure on the utilities, Nessel also published the results of a survey that ever since has been used by news outlets and consumer groups to question whether the credits are enough. It found 90% of the utility customers in the outage “lost between $100 to $500” and 35% “lost between $500 to $1,000.”

Amid the growing criticism, DTE said that it agreed to voluntarily issue $100 credits.

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More: DTE: Power reliability must improve, outage cost estimate at more than $50M

It’s unclear whether the company would offer voluntary credits again.

When asked Wednesday by the Free Press about it, one of the corporate vice presidents acknowledged it could do better and said the company would have to have internal discussions, but did not commit to customer credits that weren’t required or rule it out.

Contact Frank Witsil: 313-222-5022 or fwitsil@freepress.com.



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Michigan

Colston Loveland injury update, other Michigan offensive notes

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ANN ARBOR – The Michigan Wolverines had just about everything go well this week in a 50-6 win over the Northwestern Wildcats, but the first-half injury to junior tight end Colston Loveland looms large heading into next week’s game against Ohio State.

Loveland appeared to injure his shoulder on his touchdown catch at the end of the first half, which extended its lead over Northwestern to 17-6 heading into the locker room. The Michigan radio broadcast said at halftime he did not come out of the locker room and would not play the rest of the game.

Head coach Sherrone Moore briefly touched on the injury after the win, deferring to his medical staff.

“Yeah, just working through something,” Moore said. “We’ll see what they say when we go see the doctors.”

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Loveland is considered a potential NFL Draft pick next spring and is one of the best tight ends in college football. Saturday was the first time this season that Loveland did not lead the team in receiving in a game he played in. He missed the Week 4 win over USC with a shoulder ailment.

“He’s unbelievable,” Moore said. “You talk about a guy that just works from Gooding, Idaho. Very unknown. He’s come in here and been a name in college football that everybody knows. He’s just outstanding in every way. It’s a blessing to be around. It’s a pleasure to be around in every way. I’m just glad we got him.”

He finished the day with 3 catches for 22 yards and the score right before the half, setting a new single-season record for receptions by a Michigan tight end with 56 catches for 588 yards and five touchdowns, supplanting Bennie Joppru’s 53 catches in 2002. Loveland is also second all-time in career tight end touchdowns at U-M with 11, tied with Jake Butt.

Michigan’s run game finds itself in the second half

Coming into this game, Michigan’s run game had tapered off in a big way over the last several weeks, and the first half was more of the same. The Wolverines had 12 carries for 14 yards in the first half, and then busted out in a big way out of the locker room.

Michigan pounded the Wildcats on the ground on a 5-play, 75-yard drive – all runs – to take a commanding 24-6 lead. Graduate running back Kalel Mullings had 4 of those carries for 73 yards and the touchdown. It woke up everyone, running 23 times for 187 yards and 8.1 yards per carry in the final two quarters.

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Mullings finished the day with 12 carries for 92 yards and 3 scores, while senior Donovan Edwards chipped in with 10 carries for 52 yards and a 20-yard touchdown run. Even senior Tavierre Dunlap found his way into the endzone for a 20-yard scamper in the fourth quarter.

Michigan adjusted, and it paid off.

“I thought we did a good job formationally adjusting and helping the box fronts,” Moore said after the game. “Sometimes you get a lot of people in the box and it’s hard to run. Some formations dictate that they can. Some formations dictate that they can’t. I also thought the guys just moved their guys more. And we did a really good job fundamentally playing with lower hats, better hands. And Kalel obviously got it going really early with a huge run. So I think that momentum was great.

Mullings had struggled in recent weeks due in part to inconsistent usage and poor run blocking up front. His bread and butter this season had been breaking tackles and making people miss. Saturday afternoon was a return to form.

“The biggest thing for us was, you have to make the safeties miss, as backs,” Mullings said. “In the first half we had a couple of big opportunities, but the safeties were able to get us down. We knew, early in the play, get our eyes on the safety. These guys were coming down pretty fast, pretty hard, and we had to have a move ready, have a move in your head to make that safety miss and get to the end zone.

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“It felt amazing. It’s my last game in The Big House. Me and Dono were talking about it. Both of our last plays were touchdowns. There’s nothing more you could ask for. It felt amazing to help the team win, help get the run game going, and be able to make plays. It feels like bliss, honestly.”

Davis Warren on first half ending drive, relationship with Jared Goff

Senior quarterback Davis Warren made his 7th start of the season – and 4th in a row – in Saturday’s win, finishing the game 26-for-35 for 195 yards with a touchdown and interception. It was far from a flawless performance, and one of the highlights of his season thus far came on an 11-play, 65-yard drive at the end of the first half that ended in a three-yard score to Loveland.

“It was awesome. It was great to see,” Warren said after the game. “It was great for our defense to get a stop, hold, and then for our offense to go down and score. So it was a huge part and great momentum shifting into the second half.”

Between the first half drive to close things out and the Mullings drive to start the second half, U-M won the “middle eight” and put its foot on the gas the rest of the way, something that had eluded them all year.

“It was huge, just setting the tempo going into halftime,” Warren said. “We talk about that middle eight all the time. We want to win that middle eight. Being able to do that was huge. The receivers did a great job, and Dono was a great option in the pass game. If they’re keying Colston, or whoever, I can dump it down to him and he can make a play. I’m just proud of the way we executed in that drive and it really gave us some momentum going into the half, to really take it to them.”

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In recent weeks, it came out that Warren had developed a relationship with Detroit Lions quarterback Jared Goff, another California guy who made his way to the state of Michigan. The two have bonded over their journeys and become friends dating back to when Warren was a prep star working through cancer treatments in high school.

“He texted me last week, after the Texans game,” Warren said. “Then they beat the Jaguars by 50, that next week. Maybe he should text me every week. That might help him out a little bit.

“That relationship is huge for me. He was there for me when I needed someone when I was going through my treatment, and that relationship just grew. Working with the same trainers, and we both go from Southern California to the Detroit area. It’s been so cool seeing him and watching him. When I was thrown back into the lineup, it was watching a lot of his throws, checking down to the running back, and him talking about it, how you’ve got to be a point guard.”

Warren and Goff now have dueling 50-point performances between the two of them. Nobody is expecting that to happen next week against Ohio State, but Moore knows it can serve as a springboard.

“Yeah, great momentum,” Moore said. “Great momentum, but we all know what that game means. It’s a reset. It doesn’t really matter what your record is. It doesn’t really matter what you’ve done before. That game’s different. So we’ve got to go prepare.”

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Miscellaneous offensive notes

• Freshmen Jadyn Davis (QB) and Micah Ka’apana (RB) made their Michigan debuts on Saturday.
• The offense had a season-high 25 total first downs.
• Mullings’ 47-yard run in the third quarter was the third longest of his career (53 and 63 yards, both this season).
• His three-touchdown game was the first for U-M since Blake Corum’s game against Purdue last season.
• Michigan threw the ball 24 times in the first half and 35 on the night. Coming into this game, the Wolverines had attempted 24.2 passes per game.
• Junior WR Tyler Morris led the team with a career-high 7 catches for 64 yards on Saturday.
• Edwards had four catches on Saturday, moving into third-place all-time for receptions for a U-M running back with 84 career catches, passing B.J. Askew (83, 1999-02).
• Freshman running back Jordan Marshall received his first carries of the season, finishing with 7 for 17 yards. He also had a 63-yard kick return.



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REPORT: Michigan Football’s Colston Loveland exits game vs. Northwestern, will not return

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REPORT: Michigan Football’s Colston Loveland exits game vs. Northwestern, will not return


Michigan added to its lead late in the first half when quarterback Davis Warren found tight end Colston Loveland in the end zone for a touchdown in eight seconds remaining until halftime.

However, according to a report from from Jason Avant on Michigan Sports Network, Loveland did not come back out of the tunnel for the second half and is not expected to return in this game for the Wolverines.

No other details have been released regarding Loveland’s absence in the second half. The tight end had three receptions for 22 yards with the touchdown in the first 30 minutes. With his first catch today against the Wildcats, Loveland set a new Michigan tight end record with 54 receptions in a single season.

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Michigan Wolverines On SI will have more on this developing story as more information is released.

– Enjoy more Michigan Wolverines coverage on Michigan Wolverines On SI –

For additional coverage of University of Michigan athletics:





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Ryan Walters Emotional in Postgame Presser Following Purdue’s Loss to Michigan State

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Ryan Walters Emotional in Postgame Presser Following Purdue’s Loss to Michigan State


Ryan Walters cleared his throat and took a long pause before answering a question after Purdue’s 24-17 loss to Michigan State on Friday night. The second-year coach was clearly emotional after the Boilermakers fell to 1-10, letting another opportunity slip through their fingers.

Following another disappointing outcome at Spartan Stadium, Walters was asked why it was more difficult to keep his emotions in check on Friday night.

After taking a few seconds to collect his thoughts, Walters answered the question.

“I don’t know a locker room in the country that would be 1-9, going down like we went down in the first half and continue to fight,” he said. “There’s no finger-pointing. They’ve still been practicing their tails off. They’ve still been showing up and going to work every day.

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“If you have kids — I don’t know if you have any kids — when your kids work hard, you want them to have success. They’re working hard, man. It hurts.”

Purdue dug itself into a hole early, trailing Michigan State 24-3 at halftime. It looked like the Spartans were going to cruise to a victory and that the Boilermakers were going to roll over and play dead.

Instead, Purdue came out of halftime showing serious fight. They scratched and clawed their way back into the game, cutting the lead to 24-17 with 13:54 remaining in the game.

“Going into halftime, it felt like the game was getting away from us and the guys in the locker room, it just didn’t seem like they flinched,” Walters said.

Purdue had three more opportunities to tie the game, but failed to take advantage. Numerous dropped passes, a struggling rushing attack and an interception proved too costly in the last three possessions.

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It marked the third time this season Purdue had found itself with a chance to get its first Big Ten win but came up short. The Boilermakers also dropped overtime contests to Northwestern and Illinois.

Now, there’s just one game remaining on the schedule: at No. 5 Indiana. Purdue is 1-10 and remains winless in Big Ten play. As much as the blowout losses have stung, night’s like Friday have been even more difficult to handle for Walters and the Boilers.

They’ve come close multiple times this year, but haven’t been able to clear the hurdle.

PURDUE ATTENDANCE AT 20-YEAR HIGH: Despite Purdue’s struggles on the field this season, fans still flocked to Ross-Ade Stadium on Saturdays to watch Boilermaker football. CLICK HERE



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