KANSAS CITY, Kan. (KCTV) – A Christmas experience in Kansas City has left many feeling not so jolly after attending.

JINGLE! at Legends Field in KCK is a winter wonderland that features more than 4 million lights, a skating rink, and a tubing hill but some don’t feel like they got what they were promised.

Carly Pasceo went to JINGLE! on opening night with three others, excited to get into the Christmas spirit.

“We were just disappointed and let down and kind of just felt like it was a little bit of a scam,” said Pasceo.

Instead, she said she couldn’t enjoy a lot of what she saw advertised on the event’s website

“They had advertised like an ice-skating rink through the lights. There was a tiny ice-skating rink, maybe the size of my living room, kind of off in the corner but it wasn’t open,” explained Pasceo.

KCTV5 reached out to JINGLE! and they admit the opening wasn’t what they’d hoped.

“Unfortunately, this vision was delayed due to circumstances beyond our control – specifically a port strike in Canada,” Jingle! Holiday Kansas City said in its statement. “We are obviously disappointed that we were not able to deliver the full experience to our guests on opening night.”

Pasceo also complained there was a manure-like smell while walking through the lights, and mud piles everywhere.

JINGLE! Also admitted to having drainage issues.

“This was due to an unanticipated field drainage issue exacerbated by heavy rain prior to and after flooring install,” the event organizers said, acknowledging they’re working to fix the problem.

“At this point, I have to laugh so I don’t cry, but when I was there, I almost did cry,” said Ashley Mitchell, another unhappy customer.

Mitchell went to JINGLE! with her sister and daughter and said she also had an unpleasant experience.

“It was almost like I was being punked because every time I went somewhere I was like what is this? The tree was tilted by the way the big tree it’s on its last leg,” said Mitchell. “The number of even the lights that they had, like they were advertising millions of Christmas lights, and you get hundreds.”

JINGLE! responded to those claims, too.

“We have worked to identify any misleading past or present graphics. Of note, no market for enchant and Jingle! has identical lighting and feature components – as they rotate year over year.”

Both women said they reached out to organizers for a refund. Pasceo said she was told she would get a refund but has not heard back. Mitchell said she called and was told she wouldn’t be receiving a refund but could get discounted tickets to return.

They both hope JINGLE! fixes the issues so other families don’t leave disappointed like they were.

“They either need to close, change what they have there or offer refunds to everybody. From what I’ve seen not a single person had an enjoyable experience,” said Pasceo.

JINGLE! said it remains dedicated to delivering a magical and memorable holiday experience and said guests’ safety and well-being will always be their top priority.

“We deeply appreciate the feedback we’ve received and are committed to making improvements throughout the 2024 season,” the event organizers said.

Copyright 2024 KCTV. All rights reserved.

WICHITA, Kan. (KWCH) – Dana Dimel, who spent 20 years as a part of Bill Snyder’s Kansas State football coaching staff, died Tuesday at 62, his family announced.

Dimel, who spent the 2024 season on former K-State assistant Bret Bielema’s staff at Illinois, served three stints on Snyder’s staff at K-State following an All-America playing career as an offensive tackle for the Wildcats from 1984-86. He is survived by his wife, Julie, and two children.

“Obviously, we are very saddened by the passing of Dana,” Snyder said. “He was a special friend and coaching companion. I admired his passion for helping his players and fellow coaches. He was a big part of the development of the Kansas State football program, and along with his wife Julie, very meaningful in the Manhattan community.”

He began his coaching career as a graduate assistant in Manhattan in 1987-88 leading into eight seasons (1989-96) as an assistant coach. He returned to K-State for one season in 2005 and then returned to K-State for the third time and spent nine seasons (2009-17) as the program’s offensive coordinator and running backs/tight ends coach.

Copyright 2024 KWCH. All rights reserved. To report a correction or typo, please email news@kwch.com

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As the record-shattering Eras Tour comes to an end, Taylor Swift is apparently sharing mementos with friends and family, including Kansas City Chiefs heiress Ava Hunt.

Hunt, 19, posted an Instagram Story on Monday, December 2, in which she showcased a special gift she received from the “Cruel Summer” singer, 34. Swift, who is in a relationship with Chiefs player Travis Kelce, sent Hunt a care package with a sweet note, which the Southern Methodist University student was happy to share.

“Oh hi!” wrote the singer. “As we conclude the wildest, most extraordinary adventure of my LIFE, The Eras Tour, I wanted to share with a few friends my memories from it. The friendship bracelets, the traditions, the backstage secrets, the costumes, The world travels, the rain shows and sunsets.”

Hunt quickly cut away from the note to reveal the gift, which was a copy of The Official Taylor Swift: The Eras Tour Book.

Swift also explained what made her proudest about her tour, which was groundbreaking in both its scope and the money it generating. “What truly made this tour what it became,” she wrote, “was the passion, joy, unbridled emotion, and love the fans showed us every night. I hope you’ll enjoy this journey through the memories of my proudest moments: The Eras Tour. Love, Taylor.”

Swift is a frequent guest at Chiefs’ games due to her relationship with Kelce, 34. Mecole Hardman’s fiancée Chariah Gordon even posted a picture of the “Fearless” songstress holding the couple’s baby on Instagram, and she has been spotted hanging out with several other wives and girlfriends of the players. The Swift and Kelce families reportedly spent Thanksgiving together this year, marking an important milestone for the two families. Hunt and Swift appear to have first met in December of 2023, when Hunt posted a photo of the two on Instagram with the caption, “Enchanted to meet you @taylorswift ♥️.”

Hunt’s older sister, Gracie Hunt, also received an Eras Tour book gift, which she posted to her Instagram Story on Monday as well.