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Disneyland visitor launches class-action suit over new, stricter disability passes

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Disneyland visitor launches class-action suit over new, stricter disability passes

Last July, San Diego resident Trisha Malone applied for a disability exemption at a booth just outside the Disneyland and California Adventure theme parks.

The Disability Access Service, or DAS, pass she wanted would have allowed her to avoid waiting in time-consuming lines for popular Disney rides.

Malone met with personnel representing Disney for her DAS application interview. In that public setting, they solicited private medical information from the disabled woman.

After a short exchange, Malone was rejected, as her disability did not meet new, stricter DAS standards.

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That denial was detailed in a 32-page class-action complaint Malone filed against Walt Disney Parks and Resorts along with partner Inspire Health Alliance in Orange County Superior Court on Monday.

Malone’s complaint claims Disney breached confidentiality and invaded her privacy, and violated the Unruh Civil Rights Act and several California civil rights codes.

The woman’s attorneys claim in the complaint the new DAS pass standard “unlawfully excludes individuals with other disabilities.” The complaint did not provide any details on the plaintiff’s disability.

She is asking Disney to revert to a previous, less restrictive version of DAS pass enforcement. She is also looking for statutory damages, restitution and the cost of attorney’s fees.

The Ontario-based McCune Law Group, which is representing Malone, issued a statement on her behalf, saying the case is about the people the DAS pass is meant to benefit.

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“Disney has arbitrarily determined that a wide range of disabilities do not qualify as such under the ‘Disability Access Service’ program,” the emailed statement read. “The park cannot provide a ‘great experience for all’ while its DAS program continues to target and marginalize those it purports to support and protect.”

A Disney spokesperson who asked not to be named said the park strives to provide a great experience for its disabled visitors.

“Disney offers a broad range of effective disability accommodations and has worked extensively with experts to ensure that our guests’ individual needs are properly matched with the accommodation they require, and we believe the claims in this complaint are without merit,” the spokesperson said.

Disney’s DAS pass is not a license to skip waiting. Rather, it provides a pass holder a return time for an attraction, where they’ll be placed in line with those who have paid for express, or Lightning Lane, access.

In April, Disney announced it was changing the DAS qualifications. The new wording noted that the DAS program, then the most popular at the park, was “intended to accommodate those guests who, due to a developmental disability like autism or similar are unable to wait in a conventional queue for an extended period of time.”

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The changes went into effect May 20 at Disney World and June 18 at Disneyland.

Older standards were much broader, for guests “who have difficulty tolerating extended waits in a conventional queue environment due to a disability.”

Disney said that as a result of that language, the program’s usage tripled between 2019 and 2024.

It’s these older standards, however, that Malone is requesting.

Malone is suing on behalf of several unnamed disabled clients denied a DAS pass since June 18. She included Inspire Health Alliance, which the lawsuit claims provided nurse practitioners who collaborated with Disney staff to determine DAS pass worthiness.

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Malone’s attorneys argue in the complaint that requiring guests to undergo a screening process with eligibility criteria that disproportionately affect individuals with physical disabilities is contrary to California’s Unruh Act and the Americans With Disabilities Act, or ADA.

Unruh bans discrimination by California businesses based on age, ancestry, color, disability, national origin and a variety of other factors.

Disney has maintained in previous interviews with The Times that it offers many accommodations for its disabled guests.

Those include a sensory experience guide to indicate which parts of the park have loud noises, darkness and bumpiness, which rides are fast and which lift off the ground. Disney also offers sign language interpreters, wheelchair and scooter rentals, assistive handheld captioning and video captioning on some rides, and dialogue and narration of scripts on others.

As for ride waiting, Disney offers a “return to queue” process, which allows a party to hold a place in line for a guest with disabilities. There are a few other similar options, including a “location return time” accommodation offered to those in wheelchairs.

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Malone’s attorneys said those accommodations “failed to provide equitable access and imposed undue burdens, logistical challenges, emotional distress and safety risks.”

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‘American Classic’ is a hidden gem that gets even better as it goes

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‘American Classic’ is a hidden gem that gets even better as it goes

Kevin Kline plays actor Richard Bean, and Laura Linney is his sister-in-law Kristen, in American Classic.

David Giesbrecht/MGM+


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David Giesbrecht/MGM+

American Classic is a hidden gem, in more ways than one. It’s hidden because it’s on MGM+, a stand-alone streaming service that, let’s face it, most people don’t have. But MGM+ is available without subscription for a seven-day free trial, on its website or through Prime Video and Roku. And you should find and watch American Classic, because it’s an absolutely charming and wonderful TV jewel.

Charming, in the way it brings small towns and ordinary people to life, as in Northern Exposure. Wonderful, in the way it reflects the joys of local theater productions, as in Slings & Arrows, and the American Playhouse production of Kurt Vonnegut’s Who Am I This Time?

The creators of American Classic are Michael Hoffman and Bob Martin. Martin co-wrote and co-created Slings & Arrows, so that comparison comes easily. And back in the early 1980s, Who Am I This Time? was about people who transformed onstage from ordinary citizens into extraordinary performers. It’s a conceit that works only if you have brilliant actors to bring it to life convincingly. That American Playhouse production had two young actors — Christopher Walken and Susan Sarandon — so yes, it worked. And American Classic, with its mix of veteran and young actors, does, too.

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American Classic begins with Kevin Kline, as Shakespearean actor Richard Bean, confronting a New York Times drama critic about his negative opening-night review of Richard’s King Lear. The next day, Richard’s agent, played by Tony Shalhoub, calls Richard in to tell him his tantrum was captured by cellphone and went viral, and that he has to lay low for a while.

Richard returns home to the small town of Millersburg, Pa., where his parents ran a local theater. Almost everyone we meet is a treasure. His father, who has bouts of dementia, is played by Len Cariou, who starred on Broadway in Sweeney Todd. Richard’s brother, Jon, is played by Jon Tenney of The Closer, and his wife, Kristen, is played by the great Laura Linney, from Ozark and John Adams.

Things get even more complicated because the old theater is now a dinner theater, filling its schedule with performances by touring regional companies. Its survival is at risk, so Richard decides to save the theater by mounting a new production of Thornton Wilder’s Our Town, casting the local small-town residents to play … local small-town residents.

Miranda, Richard’s college-bound niece, continues the family theatrical tradition — and Nell Verlaque, the young actress who plays her, has a breakout role here. She’s terrific — funny, touching, totally natural. And when she takes the stage as Emily in Our Town, she’s heart-wrenching. Playwright Wilder is served magnificently here — and so is William Shakespeare, whose works and words Kline tackles in more than one inspirational scene in this series.

I don’t want to reveal too much about the conflicts, and surprises, in American Classic, but please trust me: The more episodes you watch, the better it gets. The characters evolve, and go in unexpected directions and pairings. Kline’s Richard starts out thinking about only himself, but ends up just the opposite. And if, as Shakespeare wrote, the play’s the thing, the thing here is, the plays we see, and the soliloquies we hear, are spellbinding.

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And there’s plenty of fun to be had outside the classics in American Classic. The table reads are the most delightful since the ones in Only Murders in the Building. The dinner-table arguments are the most explosive since the ones in The Bear. Some scenes are take-your-breath-away dramatic. Others are infectiously silly, as when Richard works with a cast member forced upon him by the angel of this new Our Town production.

Take the effort to find, and watch, American Classic. It’ll remind you why, when it’s this good, it’s easy to love the theater. And television.

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The L.A. coffee shop is for wearing Dries Van Noten head to toe

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The L.A. coffee shop is for wearing Dries Van Noten head to toe

The ritual of meeting up and hanging out at a coffee shop in L.A. is a showcase of style filled with a subtle site-specific tension. Don’t you see it? Comfort battles formality fighting to break free. Hiding out chafes against being perceived. In the end, we make ourselves at home at all costs — and pull a look while doing it.

It’s the morning after a night out. Two friends meet up at Chainsaw in Melrose Hill, the cafe with the flan lattes, crispy arepas and sorbet-colored wall everybody and their mom has been talking about.

Miraculously, the line of people that usually snakes down Melrose yearning for a slice of chef Karla Subero Pittol’s passion lime fruit icebox pie is nonexistent today. Thank God, because the party was sick last night — the DJ mixed Nelly Furtado’s “Promiscuous” into Peaches’ “F— the Pain Away” and the walls were sweating — so making it to the cafe’s front door alone is like wading through viscous, knee-high water. Senses dull and blunt in that special way where it feels like your brain is wearing a weighted vest. The sun, an oppressor. Caffeine needed via IV drip.

The mood: “Don’t look at me,” as they look around furtively, still waking up. “But wait, do. I’m wearing the new Dries Van Noten from head to toe.”

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Daniel and Sirena wearing Dries Van Noten

Daniel, left, wears Dries Van Noten mac, henley, pants, oxford shoes, necklace and socks. Sirena wears Dries Van Noten blouse, micro shorts, sneakers, shell charm necklace, cuff and bag and Los Angeles Apparel socks.

Image March 2026 Loitering at Dries stills
Daniel and Sirena wearing Dries Van Noten

If a fit is fire and no one is around to see it, does it make a sound? A certain kind of L.A. coffee shop is (blessedly) one of the few everyday runways we have, followed up by the Los Feliz post office and the Alvarado Car Wash in Echo Park. We come to a coffee shop like Chainsaw for strawberry matchas the color of emeralds and rubies and crackling papas fritas that come with a tamarind barbecue sauce so good it may as well be categorized as a Schedule 1. But we stay for something else.

There is a game we play at the L.A. coffee shop. We’re all in on it — the deniers especially. It can best be summed up by that mood: “Don’t look at me. But wait, do.” Do. Do. Do. Do. We go to a coffee shop to see each other, to be seen. And we pretend we’re not doing it. How cute. Yes, I’m peering at you from behind my hoodie and my sunglasses but the hoodie is a niche L.A. brand and the glasses are vintage designer. I wore them just for you. One time I was sitting at what is to me amazing and to some an insufferable coffee shop in the Arts District where a regular was wearing a headpiece made entirely of plastic sunglasses that covered every inch of his face — at least a foot long in all directions — jangling with every movement he made. Respect, I thought.

Dries Van Noten’s spring/summer 2026 collection feels so right in a place like this. The women’s show, titled “Wavelength,” is about “balancing hard and soft, stiff and fluid, casual and refined, simple and complex,” writes designer Julian Klausner in the show notes. While for the men’s show, titled “A Perfect Day,” Klausner contextualizes: “A man in love, on a stroll at the beach at dawn, after a party. Shirt unbuttoned, sleeves rolled up, the silhouette takes on a new life. I asked myself: What is formal? What is casual? How do these feel?” What is formal or casual? How do you balance hard and soft? The L.A. coffee shop is a container for this spectrum. A dynamic that works because of the tension. A master class in this beautiful dance. There is no more fitting place to wear the SS26 Dries beige tuxedo jacket with heather gray capri sweats and pink satin boxing boots, no better audience for the floor-length striped sheer gown worn with satin sneakers — because even though no one will bat an eye, you trust that your contribution has been clocked and appreciated.

Daniel wears Dries Van Noten coat, shorts, sneakers and socks. Sirena wears Dries Van Noten jacket, micro shorts and sneakers

Daniel wears Dries Van Noten coat, shorts, sneakers and socks. Sirena wears Dries Van Noten jacket, micro shorts and sneakers.

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Image March 2026 Loitering at Dries stills
Image March 2026 Loitering at Dries
Daniel wears Dries Van Noten coat, shorts, sneakers and socks. Sirena wears Dries Van Noten jacket, micro shorts and sneakers

Back at Chainsaw the friends drink their iced lattes, they eat their beautiful chocolate milk tres leches in a coupe. They’re revived — buzzing, even; at the glorious point in the caffeinated beverage where everything is beautiful, nothing hurts and at least one of them feels like a creative genius. The longer they stay, the more their style reveals itself. Before they were flexing in a secret way. Now they’re just flexing. Looking back at you looking at them, the contract understood. Doing it for the show. Wait, when did they change? How long have they been here? It doesn’t matter. They have all day. Time ceases to exist in a place like this.

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Image March 2026 Loitering at Dries
Daniel wears Dries Van Noten tuxedo coat, pants, scarf, sneakers and necklace and Hanes tank top. Sirena wears Dries Van Note

Daniel wears Dries Van Noten tuxedo coat, pants, scarf, sneakers and necklace and Hanes tank top. Sirena wears Dries Van Noten jacket, micro shorts, sneakers and socks.

Image March 2026 Loitering at Dries stills
Image March 2026 Loitering at Dries stills
Image March 2026 Loitering at Dries stills
Image March 2026 Loitering at Dries

Creative direction Julissa James
Photography and video direction Alejandra Washington
Styling Keyla Marquez
Hair and makeup Jaime Diaz
Cinematographer Joshua D. Pankiw
1st AC Ruben Plascencia
Gaffer Luis Angel Herrera
Production Mere Studios
Styling assistant Ronben
Production assistant Benjamin Turner
Models Sirena Warren, Daniel Aguilera
Location Chainsaw
Special thanks Kevin Silva and Miguel Maldonado from Next Management

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Nature needs a little help in the inventive Pixar movie ‘Hoppers’ : Pop Culture Happy Hour

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Nature needs a little help in the inventive Pixar movie ‘Hoppers’ : Pop Culture Happy Hour

Piper Curda as Mabel in Hoppers.

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In Disney and Pixar’s delightful new film Hoppers, a young woman (Piper Curda) learns a beloved glade is under threat from the town’s slimy mayor (Jon Hamm). But luckily, she discovers that her college professor has developed technology that can let her live as one of the critters she loves – by allowing her mind to “hop” into an animatronic beaver. And it just might just allow her to help save the glade from serious risk of destruction.

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