Finance
Financial Wellness Center aims to customize student support – @theU
The Financial Wellness Center— specialized in enhancing students’ understanding of the role of finance in their lives and assisting them in making smart, informed decisions about their money—aims to improve the way it supports students by providing the right information at the right time to the right students.
“Each student’s financial wellness journey is unique, shaped by their distinct needs, circumstances, goals, and aspirations,” explained Gabrielle Mcallaster, director of the Financial Wellness Center. “It is clear that a one-size-fits-all approach to financial counseling does not suffice, and our students require distinctive guidance and support tailored to their individual situations.”
To accomplish this and to prepare for an increasing student population, the center is evaluating its processes and exploring how technology can support staff in providing students with an experience tailored to their needs and interests.
The center is partnering with University Information Technology to pilot the use of Salesforce as a customer relationship management platform. The way the system is being configured, each student’s personalized journey will begin with their profile, which includes demographic information, eliminating the need to ask redundant questions during each visit. Student profiles also serve as a repository for staff to add case notes from one-on-one counseling sessions and view notes from previous sessions, ensuring a comprehensive understanding of each student’s progress over time at the university.
Additionally, staff can indicate students’ interests on their profile, such as investing, saving, or budgeting. The technology then uses this information to invite students to workshops related to their interests, enhancing engagement and support.
Moreover, with the platform, the center can send automated communications to students. For example, if a student misses their counseling session, they will receive an email asking them to reschedule. This feature enhances the center’s ability to maintain consistent communication with students and helps students stay informed and engaged.
While this initial effort is focused on updating the Financial Wellness Center’s case management processes and implementing customized and automated follow-up communications to help students work toward their financial goals, it also presents an opportunity to prepare for future expansion into other Student Affairs departments. Collaborating with various departments within UIT, Student Affairs will use this test case to learn and plan for how to create the most seamless experience for students.
“As we look to incorporate this into more departments, we envision curating a host of information, resources, invitations, follow-ups, and connections from a wide range of offices,” said Annalisa Purser, special assistant for strategic initiatives in Student Affairs. “We want to be proactive in providing students with personalized information and experiences to support their individual student journeys.”
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Finance
Morgan Stanley sees writing on wall for Citi before major change
Banks have had a stellar first quarter. The major U.S. banks raked in nearly $50 billion in profits in the first three months of the year, The Guardian reported.
That was largely due to Wall Street bank traders, who profited from a volatile stock exchange, Reuters showed.
But even without the extra bump from stock trading, banks are doing well when it comes to interest, the same Reuters article found. And some banks could stand to benefit even more from this one potential rule change.
Morgan Stanley thinks it could have a major impact on Citi in particular.
Upcoming changes for banks
To understand why Morgan Stanley thinks things are going to change at Citi, you need to understand some recent bank rule changes.
Banks make money by lending out money, which usually comes from depositors. But people need access to their money and the right to withdraw whenever they want.
So, banks keep a percentage of all money deposited to make sure they can cover what the average person needs.
But what happens if there is a major demand for withdrawals, as we saw during the financial crisis of 2008?
That’s where capital requirements come in. After the financial crisis, major banks like Citi were required by law to hold a higher percentage of money in order to avoid major bank failures.
For years, banks had to put aside billions of dollars. Money that couldn’t be lent out or even returned to shareholders.
Now, that’s all about to change.
Capital change requirements for major banks
Banks that are considered globally systemically important banking organizations (G-SIBs) have a higher capital buffer than community banks as they usually engage in banking activity that is far more complicated than your average market loan.
The list depends on the size of the bank and its underlying activity, according to the Federal Reserve.
Current global systemically important banks
A proposal from U.S. federal banking regulators could drastically reduce the amount that these large banks have to hold in reserve.
Changes would result in the largest U.S. banks holding an average 4.8% less. While that might seem like a small percentage number, for banks of this size, it equates to billions of dollars, according to a Federal Reserve memo.
The proposed changes were a long time coming, Robert Sarama, a financial services leader at PwC, told TheStreet.
“It’s a bit of a recognition that perhaps the pendulum swung a little too far in the higher capital requirement following the financial crisis, making it harder for banks to participate in some markets,” he said.
Finance
Couple forced to live in caravan buy first home as ‘stars align’ in off-market sale
Natasha Luscri and Luke Miller consider themselves among the lucky ones. The couple recently bought their first home in the northwest suburbs of Melbourne.
It wasn’t something they necessarily expected to be able to do, but some good fortune with an investment in silver bullion and making use of government schemes meant “the stars aligned” to get into the market. Luke used the federal government’s super saver scheme to help build a deposit, and the couple then jumped on the 5 per cent deposit scheme, which they say made all the difference.
“We only started looking because of the government deposit scheme. Basically, we didn’t really think it was possible that we could buy something,” Natasha told Yahoo Finance.
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Last month they settled on their two bedroom unit, which the pair were able to purchase in an off-market sale – something that is becoming increasingly common in the market at the moment.
Rather perfectly, they got it for about $20-30,000 below market rate, Natasha estimated, which meant they were under the $600,000 limit to avoid paying stamp duty under Victoria’s suite of support measures for first home buyers.
“They wanted to sell it quickly. They had no other offers. So we got it for less than what it would have gone for if it had been on market,” Natasha said.
“We didn’t have a lot of cash sitting in an account … I think we just got lucky and made some smart investment decisions which helped.”
It’s a far cry from when the couple couldn’t find a home due to the rental crisis when they were previously living in Adelaide and had to turn to sub-standard options.
“We’ve managed to go from living in a caravan because we were living in Adelaide and we couldn’t find a rental with our dogs … So we’ve gone from living in a caravan, being kind of tertiary homeless essentially because we couldn’t get a rental, to now having been able to purchase our first home,” Natasha explained.
Rate rises beginning to bite for new homeowners
Natasha, 34, and Luke, 45, are among more than 300,000 Australians who have used the 5 per cent deposit scheme to get into the housing market with a much smaller than usual deposit, according to data from Housing Australia at the end of March. However that’s dating back to 2020 when the program first launched, before it was rebranded and significantly expanded in October last year to scrap income or placement caps, along with allowing for higher property price caps.
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