Business

Your package wasn't delivered? Try living at one of L.A.'s '½' addresses

Published

2 years ago

May 26, 2024

Your package wasn't delivered? Try living at one of L.A.'s '½' addresses

Casey Hogan had no idea her new address would be so frustrating.

But soon after moving into a granny flat in Van Nuys three years ago, she realized that the fraction in her house number — think: 101 ½ Main St. — was going to be particularly inconvenient in an era of constant deliveries.

Her packages get marked as “address not deliverable” or dropped off at the wrong door. Retail websites that are programmed to reject special characters, including the fraction’s slash, sometimes refuse her shipping address or auto-correct it to another location.

She has tried workarounds to this quirk of Los Angeles geography — most common in dense neighborhoods with duplexes or, as in Hogan’s case, at accessory dwilling units built on preexisting properties. Spelling out the fraction as “one half” has helped, but about a quarter of her packages or food deliveries arrive late or get dropped at someone else’s house.

In the case of a particularly urgent order before a flight, she had Amazon deliver a dog carrier to her mother’s home in Oceanside and drove there to pick it up instead of risking a snafu at her place.

“It’s still a nightmare,” said Hogan, 32, who works as a medical scribe. “Anything that could go wrong has gone wrong.”

In the increasingly deliverable world shaped by consumers’ skyrocketing, post-pandemic expectations that almost anything they want or need should arrive quickly and seamlessly at their doorstep, residents at more than 60,000 Los Angeles addresses like Hogan’s have been left on the sidelines. (Or really, left standing on their stoops, searching endlessly for packages.)

The shared inconvenience grew into a community on Reddit, where people swap tips, such as entering the address as a decimal — 101.5 Main Street — or spelling it out as Hogan does. One person made a more drastic suggestion: “Break down and get a P.O. box.”

Dealing with fractional addresses and other tricky deliveries, such as those behind gates, is equally frustrating — and costly — for retailers, logistics experts said, as well as for shipping companies that move more than 58 million packages a day in the United States.

The average American received about 70% more packages in 2022 than in 2017, according to a Capital One shopping research report. And a recent survey of 300 retail executives by the location data company Loqate found that almost 8% of first-time deliveries in the U.S. failed, costing about $17 per failed order — or roughly $200,000 a year.

Fractional addresses are sometimes written with slashes and other times with decimals — or, as at this home in East Hollywood, both.

(Marisa Gerber / Los Angeles Times)

“They have to deal with such a large amount of packages,” said Blake Droesch, a senior analyst at eMarketer who studies last-mile delivery. “This is not the post office of yore, where you could get an address half right, and the mailman will spend half the day trying to figure out who this letter belongs to.”

Since demand for deliveries spiked early in the pandemic, Droesch noted, there has been a significant shift in what people buy online, from items like new shoes or a laptop — things people didn’t mind waiting a few days to receive — to hygiene products and home essentials needed quickly.

“If you run out of deodorant,” he said, “you kind of need that the next day.”

Ram Bala, an associate professor of business analytics at Santa Clara University, studies the supply chain and is involved in a startup that will use generative artificial intelligence to improve shipping logistics.

Bala said it’s often odd little problems that sound simple to solve — in this case, figuring out how to accommodate fractional addresses — that end up being the trickiest.

“Anytime you try to fix that problem, there are unintended consequences somewhere else,” he said. “It’s a trade-off.”

Retailers don’t appear to be prioritizing a fix for people with fractional addresses, since doing so would require removing rigid formatting parameters built into software to ensure that normal addresses get entered correctly, Bala said.

In Los Angeles, which has about 1 million residential addresses, the roughly 60,700 fractionals are relative rarities. They’re concentrated in densely populated neighborhoods such as Boyle Heights, East Hollywood and Pico-Union, according to the city’s Bureau of Engineering, which oversees the handling of address numbers.

“The use of fractional numbers is discouraged and should only be used as a last resort,” a primer on the bureau’s website says.

A spokesperson for the city said the reticence to assign fractional addresses — which are often, but not always, ½ and never go beyond ¾ — stems from conversations with residents worried about not only confusing delivery drivers and visitors but the effect on property values. Still, it’s sometimes the best alternative when squeezing new units between existing ones.

The phenomenon isn’t unique to L.A.

Only about 60,700 of Los Angeles' 1 million residential addresses have fractions.

Pockets of other big cities where large, historic buildings were divided into smaller dwellings, such as New York and Philadelphia, also have fractional addresses. And in an even more complicated twist detailed in a piece by Colorado Public Radio, the city of Grand Junction, Colo., has fractions in its street names, creating perplexing intersections such as C ½ and 28 ¾ roads.

Despite the delivery headaches, fractional addresses can carry a whimsical charm, often drawing comparisons to Platform 9 ¾, the fictional London train stop where students in the Harry Potter series caught the Hogwarts Express.

But for Juan Crespo, who started the Reddit thread asking for tips about living at a fractional address, it was more annoying than alluring.

Before moving into a unit in a Highland Park quadplex in 2021, the 32-year-old research scientist tried to change his shipping address with online retailers he used frequently, including Southwest Airlines and Target, where he and his spouse had created their wedding registry.

But the sites kept rejecting the slash.

He eventually called and, after a wait, got a Target employee to manually add the “½” to his address; by then, he said, several gifts, including a $300 stand mixer, had already been sent.

When ordering from DoorDash and Uber Eats, he said, his address would often be automatically switched to a different location a few blocks up, requiring him to enter a neighbor’s address instead.

“It was just a pain,” said Crespo, who has since relocated to Michigan and settled into a home with a full address number. “I’m glad we don’t have to deal with that anymore.”

For Hogan, who lives in the ADU in Van Nuys, the annoyance remains.

A few months ago, she posted to an online help forum, asking Google to have her fractional address added to Google Maps, since many retailers use the company’s mapping software to handle shipping logistics, and a problem there can create a ripple effect of issues on other sites.

“I have to resort to entering my neighbor’s address and hoping I can intercept the delivery person,” Hogan wrote. “HELP!”

A member of Google’s Product Experts Program, a group of volunteers who answer questions in exchange for perks from the company, quickly responded to Hogan saying that only an employee can add an address with a slash to the map. A volunteer asked her to upload a photo of her driver’s license or utility bill showing her address, but Hogan felt uncomfortable doing so and abandoned the effort.

She can easily rattle off a list of packages that never arrived or were initially dropped off somewhere else: workout clothes, two pairs of shoes from Nike, a showerhead from Jolie Skin Co. And she has gotten used to filing claims with shipping companies after getting notifications with pictures showing packages left in unfamiliar doorways. She bought a Ring doorbell camera and enabled the package notification feature, so she has proof that a delivery never arrived.

So many of her food deliveries got messed up, she said, that she set up a rack outside her gate with a sign that reads, “Leave food here.”

These days, she prefers to shop in person whenever possible and thinks twice before buying anything online — a hesitance, she admits with a laugh, that comes with a silver lining.

“I guess it does save me money.”

Business

Disneyland Resort President Thomas Mazloum named parks chief

Published

9 hours ago

March 11, 2026

Press Room

Disneyland Resort President Thomas Mazloum named parks chief

Disneyland Resort President Thomas Mazloum has been named chairman of Walt Disney Co.’s experiences division, the company said Tuesday.

Mazloum succeeds soon-to-be Disney Chief Executive Josh D’Amaro as the head of the Mouse House’s vital parks portfolio, which has become the economic engine for the Burbank media and entertainment giant. His purview includes Disney’s theme parks, famed Imagineering division, merchandise, cruise line, as well as the Aulani resort and spa in Hawaii.

Jill Estorino will become the head of Disneyland Resort in Anaheim. She previously served as president and managing director of Disney Parks International and oversaw the company’s theme parks and resorts in Europe and Asia.

Estorino and Mazloum will assume their new roles on March 18, the same day as D’Amaro and incoming Disney President and Chief Creative Officer Dana Walden.

“Thomas Mazloum is an exceptional leader with a genuine appreciation for our cast members and a proven track record of delivering growth,” D’Amaro said in a statement. “His focus on service excellence, broad international leadership and strong connection to the creativity that brings our stories to life make him the right leader to guide Disney Experiences into its next chapter.”

Mazloum had been about a year into his tenure at Disneyland. Before that, he was head of Disney Signature Experiences, which includes the cruise line. He was trained in hospitality in Europe.

In his time at Disneyland, Mazloum oversaw the park’s 70th anniversary celebration and recently pledged to eliminate time limitations for park-hopping, which are designed to manage foot traffic at Disneyland and California Adventure.

Mazloum will now oversee a 10-year, $60-billion investment plan for Disney’s overall experiences business, which includes new themed lands in Disneyland Resort and Walt Disney World. At Disneyland, that expansion could result in at least $1.9 billion of development.

The size of that investment indicates how important the parks are to Disney’s bottom line. Last year, the experiences business brought in nearly 57% of the company’s operating income. Maintaining that momentum, as well as fending off competitors such as Universal Studios, is key to Disney’s continued growth.

In his new role, Mazloum will have to keep an eye on “international visitation headwinds” at its U.S.-based parks, which the company has said probably will factor into its earnings for its fiscal second quarter. At Disneyland Resort, that dip was mitigated by the park’s high percentage of California-based visitors.

Times staff writer Todd Martens contributed to this report.

Business

What soaring gas prices mean for California’s EV market

Published

21 hours ago

March 10, 2026

Press Room

What soaring gas prices mean for California’s EV market

It has been a bumpy road for the electric vehicle market as declining federal support and plateauing public interest have eaten away at sales.

But EV sellers could soon receive a boost from an unexpected source: The war in Iran is pushing up gas prices.

As Americans look to save money at the pump, more will consider switching to an electric or hybrid vehicle. Average gas prices in the U.S. have risen nearly 17% since Feb. 28 to reach $3.48 per gallon. In California, the average is $5.20 per gallon.

Electric vehicles are pricier than gasoline-powered cars and charging them isn’t cheap with current electricity prices, but sky-high gas prices can tip the scales for consumers deciding which kind of vehicle to buy next.

“We probably will see an uptick in EV adoption and particularly hybrid adoption” if gas prices stay high, said Sam Abuelsamid, an auto analyst at Telemetry Agency. “The last time we had oil prices top $100 per barrel was early 2022 and that’s when we saw EV sales really start to pick up in the U.S.”

In a 2022 AAA survey, 77% of respondents said saving money on gas was their primary motivator for purchasing an electric vehicle. That year, 25% of survey respondents said they were likely or very likely to purchase an EV.

As oil prices cooled, the number fell to16% in 2025.

In California, annual sales of new light-duty zero-emission vehicles jumped 43% in 2022, according to the state’s Energy Commission. The market share of zero-emission vehicles among all light-duty vehicles sold rose from 12% in 2021 to 19% in 2022.

“Prior to 2022, we didn’t really have EVs available when we had oil price shocks,” Abuelsamid said. “But every time we did, it coincided with a move toward more fuel-efficient vehicles.”

Dealers are anticipating a windfall.

Brian Maas, president of the California New Car Dealers Assn., predicted enthusiasm for EVs will rebound across California if oil prices don’t come down.

“If prior gasoline price spikes are any indication, you tend to see interest in more fuel-efficient vehicles,” he said.

Rising gas prices could be a lifeline for EV makers at a time when federal support for green cars has been declining.

Under President Trump, a federal $7,500 tax incentive for new electric vehicles was eliminated in September, along with a $4,000 incentive for used electric vehicles.

In California, the zero-emission vehicle share of the total new-vehicle market was 22% through the first 10 months of 2025, then dropped sharply to 12% in the last two months of the year, according to the California Auto Outlook.

Meanwhile Tesla, the most popular EV brand in the country, has grappled with an implosion of its reputation with some consumers after its chief executive, Elon Musk, became one of Trump’s most vocal supporters and helped run the controversial Department of Government Efficiency.

Over the last several months, Ford, General Motors and Stellantis have pared back EV ambitions.

Other automakers, including Nissan, announced plans to stop producing their more affordable electric models.

The Trump administration has moved to roll back federal fuel economy standards and revoked California’s permission to implement a ban on new gas-powered car sales by 2035.

David Reichmuth, a researcher with the Clean Transportation program in the Union of Concerned Scientists, said the shift in production plans will affect EV availability, even if demand surges.

That could keep people from switching to cleaner vehicles regardless of higher gas prices.

“This is a transition that we need to make for both public health and to try to slow the damage from global warming, whether or not the price of gasoline is $3 or $5 or $6 a gallon,” he said.

According to Cox Automotive, new EV sales nationally were down 41% in November from a year earlier. Used EV sales were down 14% year over year that month.

To be sure, oil prices can fluctuate wildly in times of uncertainty. It will take time for consumers to decide on new purchases.

Brian Kim, who manages used car sales at Ford of Downtown LA, said he has yet to see a jump in the number of people interested in EVs, hybrids or more fuel-efficient gas-powered engines.

Still, if the price at the pump stays stuck above its current level, it could happen soon.

“Once the gas prices hit six [dollars per gallon] or more and people feel it in their pocket, maybe things will start to change,” he said.

Business

Nearly 60 gigawatts of U.S. clean power stalled, trade group finds

Published

1 day ago

March 10, 2026

Press Room

Nearly 60 gigawatts of U.S. clean power stalled, trade group finds

A total of 59 gigawatts of U.S. clean energy projects are facing delays at a time when demand for power from AI data centers is surging, according to a trade group study.

Developers are seeing an average delay of 19 months over issues such as long interconnection times, supply constraints and regulatory barriers, the American Clean Power Assn. said in a quarterly market report.

The backlog is happening despite the growing need for power on grids that are being taxed by energy-hungry data centers and increased manufacturing. The Trump administration has implemented a slew of policies to slow the build-out of solar and wind projects, including delaying approvals on federal lands.

The potential energy generation facing delays is the equivalent of 59 traditional nuclear reactors, enough to power more than 44 million homes simultaneously.

“Current policy instability is beginning to impact investor confidence and negatively impact project timelines at a time when demand is surging,” American Clean Power Chief Policy Officer JC Sandberg said in a statement.

Despite the hurdles, developers were able to bring more than 50 gigawatts of wind, solar and batteries online in 2025, accounting for more than 90% of all new power capacity in the U.S., the report found. Clean power purchase agreements declined 36% in 2025 compared with 2024, signaling that the build-out of clean power in the U.S. could be lower in the 2028 to 2030 time period, according to the report.

Chediak writes for Bloomberg.