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Skepticism, Confusion, Frustration: Inside Mark Zuckerberg’s Metaverse Struggles

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Skepticism, Confusion, Frustration: Inside Mark Zuckerberg’s Metaverse Struggles

Final October, when Mark Zuckerberg, the chief govt of Fb, introduced that the corporate would change its identify to Meta and turn into a “metaverse firm,” he sketched a imaginative and prescient of a utopian future a few years off during which billions of individuals would inhabit immersive digital environments for hours on finish, working, socializing and enjoying video games inside digital and augmented worlds.

Within the 12 months since, Meta has spent billions of {dollars} and assigned hundreds of staff to make Mr. Zuckerberg’s dream possible. However Meta’s metaverse efforts have had a rocky begin.

The corporate’s flagship virtual-reality sport, Horizon Worlds, stays buggy and unpopular, main Meta to place in place a “high quality lockdown” for the remainder of the 12 months whereas it retools the app.

Some Meta staff have complained about frequent technique shifts that appear tied to Mr. Zuckerberg’s whims fairly than a cohesive plan.

And Meta executives have butted heads over the corporate’s metaverse technique, with one senior chief complaining that the amount of cash the corporate had spent on unproven tasks made him “sick to my abdomen.”

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The corporate’s battle to reshape the enterprise was described in interviews with greater than a dozen present and former Meta staff and inside communications obtained by The New York Instances. The individuals spoke on the situation of anonymity as a result of they weren’t licensed to discuss inside issues.

On Tuesday, Meta is anticipated to unveil a brand new V.R. headset at a developer convention, together with different new metaverse options. The stakes are excessive for the corporate, which is racing to remodel itself to make up for declines in different components of its enterprise. TikTok is siphoning youthful customers away from Fb and Instagram, Meta’s two massive moneymakers, and Apple made privateness adjustments to its cellular working system which have price Meta billions of {dollars} in promoting income.

The corporate’s inventory value has tumbled almost 60 % up to now 12 months — a mirrored image not simply of broader market turbulence, however of some traders’ skepticism that the metaverse shall be extremely profitable anytime quickly. In late September, the corporate introduced that it will freeze most hiring, and Mr. Zuckerberg has warned staff that layoffs could also be coming.

“The pressures Meta’s enterprise is dealing with in 2022 are acute, important and never metaverse-related,” mentioned Matthew Ball, an investor and metaverse knowledgeable whose recommendation Mr. Zuckerberg has sought. “And there’s a threat that just about every little thing Mark has outlined concerning the metaverse is correct, besides the timing is farther out than he imagined.”

In a press release, Andy Stone, a Meta spokesman, mentioned the corporate believed it was nonetheless on the precise path.

“Being a cynic about new and modern know-how is simple,” Mr. Stone mentioned. “Truly constructing it’s a lot tougher — however that’s what we’re doing as a result of we consider the metaverse is the way forward for computing.”

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Mr. Zuckerberg efficiently overhauled his firm a decade in the past, getting it to give attention to how its merchandise labored on smartphones as a substitute of desktops. He signaled an analogous shift final 12 months, saying that investing within the metaverse would permit Meta to make the leap from one technological period to the subsequent.

There are some indicators that Meta’s wager has put it forward of opponents. The corporate’s client V.R. headset, the Quest 2, is the preferred V.R. headset in the marketplace with greater than 15 million offered, in keeping with exterior estimates. Its Oculus V.R. app — which has since been rebranded Meta Quest — has been put in over 21 million occasions on iOS and Android units, in keeping with an estimate by Sensor Tower, an app analytics agency.

However Meta’s future success depends upon the corporate’s capacity to deliver digital and augmented actuality instruments to much more individuals.

Meta mentioned in February that its Horizon Worlds sport had grown to roughly 300,000 month-to-month energetic customers — a rise from a number of months earlier, however minuscule as compared with Fb’s greater than 2.9 billion month-to-month energetic customers. The corporate declined to offer extra up-to-date figures for Horizon Worlds.

Including to Meta’s woes is that U.S. regulators seem decided to stop the corporate from buying its option to success, because it did by shopping for Instagram and WhatsApp. In July, the Federal Commerce Fee sued Meta to dam it from buying Inside, the maker of a preferred V.R. health app. Meta is combating the company’s lawsuit, which it has known as “incorrect on the information and the legislation.”

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Mr. Zuckerberg, decided to recast his public picture after years within the limelight for unpopular selections about political speech on Fb, has stunned some staff by making himself the innovator face of the corporate’s metaverse push. Demonstrations and mock-ups of Meta’s newest metaverse applied sciences characteristic footage of Mr. Zuckerberg performing V.R. variations of his hobbies, together with fencing and a surfing-like watersport known as hydrofoiling. The chief govt not too long ago went on Joe Rogan’s podcast, the place he instructed the favored comic that constructing an immersive metaverse was his “holy grail.”


What we take into account earlier than utilizing nameless sources. Do the sources know the knowledge? What’s their motivation for telling us? Have they proved dependable up to now? Can we corroborate the knowledge? Even with these questions glad, The Instances makes use of nameless sources as a final resort. The reporter and a minimum of one editor know the identification of the supply.

His involvement has backfired at occasions. In August, Mr. Zuckerberg posted a screenshot of his Horizon Worlds avatar on his Fb web page, together with an announcement that the app was increasing into France and Spain. However the avatar’s flat, cartoonish look was roundly mocked. (One commenter compared it to “a 2002 Nintendo GameCube launch.”)

After that response, Mr. Zuckerberg and different executives directed staff to present precedence to bettering the looks of avatars, in keeping with two staff. Mr. Stone, the Fb spokesman, characterised Mr. Zuckerberg’s response to the avatar backlash as “annoyed,” however didn’t present further particulars.

A brand new model of Mr. Zuckerberg’s digital look was fast-tracked, the 2 staff mentioned, together with updates to different Horizon Worlds avatars that had been within the works.

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4 days after Mr. Zuckerberg’s authentic put up, he shared that upgraded digital model of himself, conceding that his first avatar was “fairly primary” whereas the “graphics in Horizon are able to far more.” One Meta graphic artist claimed in a LinkedIn post, which has since been deleted, that he and his group had designed roughly 40 variations of Mr. Zuckerberg’s face over a four-week interval earlier than a ultimate model was authorized.

Mr. Zuckerberg’s zeal for the metaverse has been met with skepticism by some Meta staff. This 12 months, he urged groups to carry conferences inside Meta’s Horizon Workrooms app, which permits customers to assemble in digital convention rooms. However many staff didn’t personal V.R. headsets or hadn’t set them up but, and needed to scramble to purchase and register units earlier than managers caught on, in keeping with one particular person with information of the occasions.

In a Could ballot of 1,000 Meta staff performed by Blind, an nameless skilled social community, solely 58 % mentioned they understood the corporate’s metaverse technique. Staff have additionally grumbled concerning the excessive turnover and frequent shuffling of staff as Mr. Zuckerberg’s priorities change. Inside Meta, two staff mentioned, some employees now jokingly seek advice from key metaverse tasks as M.M.H., an acronym for “make Mark completely satisfied.”

In September, Vishal Shah, the vp accountable for Meta’s metaverse division, wrote on an inside message board that he was disillusioned in how few Meta staff have been utilizing Horizon Worlds, in keeping with a put up obtained by The Instances.

In his put up, which was first reported by The Verge, Mr. Shah mentioned that managers would start monitoring employees’ use of Horizon Worlds, and mentioned that testing their very own know-how was important.

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“Why don’t we love the product we’ve constructed a lot that we use it on a regular basis?” Mr. Shah requested. “The straightforward reality is, if we don’t adore it, how can we count on our customers to adore it?”

Mr. Shah, who declined to remark to The Instances, additionally mentioned in his put up that Horizon would endure a “high quality lockdown” for the remainder of the 12 months to “elevate the general craft and delight of our product.”

As Meta has struggled to develop its metaverse, some on the firm have advised unconventional concepts for bringing in new customers. This summer time, three Meta staff proposed advertising V.R. headsets to People who acquired pupil debt reduction from the Biden administration, believing it might enhance gross sales of headsets by 20 %, in keeping with an inside put up seen by The Instances.

“This is a chance for Meta Quest progress, as there’s proof that previous Federal Stimulus spurred progress,” the evaluation learn. It doesn’t seem that the corporate acted on the recommendation.

One distinguished insider who has objected to Mr. Zuckerberg’s strategy to the metaverse is John Carmack, a widely known sport developer and former chief know-how officer of Oculus, the V.R. firm Fb acquired for roughly $2 billion in 2014. He continues to work half time at Meta as an adviser.

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In a podcast interview in August, Mr. Carmack mentioned the size of Meta’s metaverse wager — final 12 months, it reported a $10 billion loss within the division housing its A.R. and V.R. items — made him “sick to my abdomen fascinated by that a lot cash being spent.” He added that Meta’s improvement of the metaverse has been hampered by big-company paperwork and issues about points like variety and privateness.

Mr. Carmack has additionally spoken out on Office, Meta’s inside message board. In posts obtained by The Instances, Mr. Carmack, who’s talking on the developer convention on Tuesday, criticized options of the corporate’s V.R. headsets, calling the necessity to run software program updates earlier than utilizing them “extraordinarily unhealthy for consumer enjoyment.”

Mr. Carmack didn’t reply to a request for remark.

Mr. Carmack’s criticism has put him at odds with executives like Andrew Bosworth, Meta’s chief know-how officer, who oversaw the corporate’s V.R. efforts for years and is an in depth ally of Mr. Zuckerberg’s. Mr. Carmack, in keeping with 4 staff who’ve labored with him, has urged the corporate to consider the metaverse primarily from the instant consumer expertise, whereas Mr. Bosworth has approached it from a longer-term standpoint with a give attention to enterprise alternatives.

Because the strain grows, Mr. Zuckerberg has despatched a transparent message to Meta staff: Get on board or get out. In a June assembly first reported by Reuters, the 38-year-old billionaire famous that “there are most likely a bunch of individuals on the firm who shouldn’t be right here” and that he’d be “turning up the warmth” on expectations and objectives, in keeping with copies of his feedback that have been shared with The Instances. Since then, the corporate has frozen most hiring, diminished budgets and Mr. Zuckerberg requested managers to begin figuring out low-performing staff.

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Confronted with potential layoffs, some Meta staff have began to convey extra enthusiasm for the metaverse. Extra groups have been conducting conferences inside Horizon Workrooms in current months, a number of staff mentioned.

However the transition has been rocky. Earlier this 12 months, Mr. Bosworth tried to steer a workers assembly inside Horizon Workrooms, in keeping with an worker who was current.

The assembly was thwarted by technical glitches and the group ended up utilizing Zoom, the worker mentioned.

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Paramount's board approves bid by David Ellison's Skydance Media in sweeping Hollywood deal

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Paramount's board approves bid by David Ellison's Skydance Media in sweeping Hollywood deal

Tech scion David Ellison’s months-long quest to win control of Paramount Global moved closer to the finish line Sunday, in a deal that marks a new chapter for the long-struggling media company and parent of one of Hollywood’s oldest movie studios.

Paramount Global board members on Sunday approved the bid by Ellison’s Skydance Media and its backers to buy the Redstone family’s Massachusetts holding firm, National Amusements Inc., said two sources close to the deal who were not authorized to comment.

A spokesperson for Paramount declined to comment.

The Redstones’ voting stock in Paramount would be transferred to Skydance, giving Ellison, son of billionaire Oracle Corp. co-founder Larry Ellison — a key backer of the deal — control of a media operation that includes Paramount Pictures, broadcast network CBS and cable channels MTV, Comedy Central and Nickelodeon.

The proposed $8.4 billion multipronged transaction also includes merging Ellison’s production company into the storied media company, giving it more heft to compete in today’s media environment.

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The agreement, which mints Ellison as a Hollywood mogul, came together during the last two weeks as Ellison and his financing partners renewed their efforts to win over the Redstone family and Paramount’s independent board members.

Shari Redstone has long preferred Ellison’s bid over other those of potential suitors, believing the 41-year-old entrepreneur possesses the ambition, experience and financial heft to lift Paramount from its doldrums.

But, in early June, Redstone got cold feet and abruptly walked away from the Ellison deal — a move that stunned industry observers and Paramount insiders because it was Redstone who had orchestrated the auction.

Within about a week, Ellison renewed his outreach to Redstone. Ellison ultimately persuaded her to let go of the entertainment company her family has controlled for nearly four decades. The sweetened deal also paid the Redstone family about $50 million more than what had been proposed in early June. On Sunday Paramount’s full board, including special committee of independent directors, had signed off on the deal, the sources said.

Under terms of the deal, Skydance and its financial partners RedBird Capital Partners and private equity firm KKR have agreed to provide a $1.5-billion cash infusion to help Paramount pay down debt. The deal sets aside $4.5 billion to buy shares of Paramount’s Class B shareholders who are eager to exit.

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The Redstone family would receive $1.75-billion for National Amusements, a company that holds the family’s Paramount shares and a regional movie theater chain founded during the Great Depression, after the firm’s considerable debts are paid off.

The proposed handoff signals the end of the Redstone family’s nearly 40-year reign as one of America’s most famous and fractious media dynasties. The late Sumner Redstone’s National Amusements was once valued at nearly $10 billion, but pandemic-related theater closures, last year’s Hollywood labor strikes and a heavy debt burden sent its fortunes spiraling.

In the last five years, the New York-based company has lost two-thirds of its value. Its shares are now worth $8.2 billion based on Friday’s closing price of $11.81 a share.

The struggles in many ways prompted Shari Redstone to part with her beloved family heirloom. Additionally, National Amusements was struggling to cover its debts, and the high interest rates worsened the outlook for the Redstone family.

Paramount boasts some of the most historic brands in entertainment, including the 112-year-old Paramount Pictures movie studio, known for landmark films such as “The Godfather” and “Chinatown.” The company owns television stations including KCAL-TV (Channel 9) and KCBS-TV (Channel 2). Its once-vibrant cable channels such as Nickelodeon, TV Land, BET, MTV and Comedy Central have been losing viewers.

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The handover requires the approval of federal regulators, a process that could take months.

In May, Paramount’s independent board committee said it would entertain a competing $26-billion offer from Sony Pictures Entertainment and Apollo Global Management. The bid would have retired all shareholders and paid off Paramount’s debt, but Sony executives grew increasingly wary of taking over a company that relies on traditional TV channels.

Earlier this year, Warner Bros. Discovery expressed interest in a merger or buying CBS. However, that company has struggled with nearly $40 billion in debt from previous deals and is in similar straits as Paramount. Media mogul Byron Allen has also shown interest.

Skydance Media founder and Chief Executive David Ellison prevailed in his bid for Paramount.

(Evan Agostini/Invision/Associated Press)

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Many in Hollywood — film producers, writers and agents — have been rooting for the Skydance takeover, believing it represents the best chance to preserve Paramount as an independent company. Apollo and Sony were expected to break up the enterprise, with Sony absorbing the movie studio into its Culver City operation.

The second phase of the transaction will be for Paramount to absorb Ellison’s Santa Monica-based Skydance Media, which has sports, animation and gaming as well as television and film production.

Ellison is expected to run Paramount as its chief executive. Former NBCUniversal CEO Jeff Shell, who’s now a RedBird executive, could help manage the operation. It’s unclear whether the Skydance team will keep on the three division heads who are now running Paramount: Paramount Pictures CEO Brian Robbins, CBS head George Cheeks and Showtime/MTV Entertainment Studios chief Chris McCarthy.

Skydance has an existing relationship with Paramount. It co-produced each film in the “Mission: Impossible” franchise since 2011’s “Mission: Impossible — Ghost Protocol,” starring Tom Cruise. It also backed the 2022 Cruise mega-hit “Top Gun: Maverick.”

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Ellison first approached Redstone about making a deal last summer, and talks became known in December.

Redstone long viewed Ellison as a preferred buyer because the deal paid a premium to her family for their exit. She also was impressed by the media mogul , believing he could become a next-generation leader who could take the company her father built to a higher level, according to people knowledgeable of her thinking.

Larry Ellison is said to be contributing funding to the deal.

David Ellison was attracted to the deal because of his past collaborations with Paramount Pictures and the allure of combining their intellectual properties as well as the cachet of owning a historic studio, analysts said. Paramount’s rich history contains popular franchises including “Transformers,” “Star Trek,” “South Park” and “Paw Patrol.”

“Paramount is one of the major historic Hollywood studios with a massive base of [intellectual property], and so it seems to us that it’s more about using the capital that Ellison has and what he’s built at Skydance and leveraging that into owning a major Hollywood studio,” Brent Penter, senior research associate at Raymond James, said prior to the deal. “Not to mention the networks and everything else that Paramount has.”

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The agreement prepares to close the books on the Redstone family’s 37-year tenure at the company formerly known as Viacom, beginning with Sumner Redstone’s hostile takeover in 1987.

Seven years later, Redstone clinched control of Paramount, after merging Viacom with eventually doomed video rental chain Blockbuster to secure enough cash for the $10-billion deal. Redstone long viewed Paramount as the crown jewel, a belief that took root a half-century ago when he wheeled-and-dealed over theatrical exhibition terms for Paramount’s prestigious films to screen at his regional theater chain.

Under Redstone’s control, Paramount won Academy Awards in the ’90s for “Forrest Gump” and “Saving Private Ryan.”

He pioneered the idea of treating films as an investment portfolio and hedging bets on some productions by taking on financial partners — a strategy now widely used throughout the industry.

Sumner Redstone and Shari Redstone in 2012.

The late Sumner Redstone and his daughter Shari Redstone have owned a controlling interest in Viacom, which was rebranded as Paramount, through their family holding company, National Amusements Inc., since 1987.

(Katy Winn/Invision/Associated Press)

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In 2000, Redstone expanded his media empire again by acquiring CBS, a move that made Viacom one of the most muscular media companies of the time, rivaling Walt Disney Co. and Time Warner Inc. Just six years later, Redstone broke it up into separate, sibling companies, convinced that Viacom was more precious to advertisers because of its younger audience. Redstone also wanted to reap dividends from two companies.

After years of mismanagement at Viacom, which coincided with the elder Redstone’s declining health, and boardroom turmoil, his daughter stepped in to oust Viacom top management and members of the board. Three years later, following an executive misconduct scandal at CBS, Shari Redstone achieved her goal by reuniting CBS and Viacom in a nearly $12-billion deal.

The combined company, then called ViacomCBS and valued at more than $25 billion, was supposed to be a TV juggernaut, commanding a major percentage of TV advertising revenue through the dominance of CBS and more than two dozen cable channels.

But changes in the TV landscape took a toll.

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As consumer cord-cutting became more widespread and TV advertising revenue declined, ViacomCBS’ biggest asset became a serious liability.

The company was late to enter the streaming wars and then spent heavily on its Paramount+ streaming service to try to catch up with Netflix and even Disney. (In early 2022, the company was renamed Paramount Global in a nod to its moviemaking past and to tie in with its streaming platform of the same name.)

The company’s eroding linear TV business and the decline of TV ad revenue, as well as its struggles trying to make streaming profitable, will be major challenges for Ellison as he takes over Paramount. Though traditional TV is declining, it still brings in cash for Paramount.

And streaming is a whole different economic proposition from television, one that offers slimmer profits. Meanwhile, the company also faces larger industry questions about when — if ever — box office revenue will return to pre-pandemic levels.

“This is a company that is floating on hope,” said Stephen Galloway, dean of Chapman University’s Dodge College of Film and Media Arts. “And hope isn’t a great business strategy.”

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Missing the paperwork on your IRAs? All is not lost

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Missing the paperwork on your IRAs? All is not lost

Dear Liz: I have four daughters, now in their late 30s and early 40s. When they were very young, I started investing for them. As they began to earn their own money, I started Roth IRAs for them as well.

A decade ago, due to an unexpected divorce, a 30-day escrow and a move, I lost the paperwork for their accounts. After the investment company was acquired by another in 2015, I forwarded the new company’s contact information to my daughters. One transferred her account to another investment company, while her sisters left theirs in place.

Recently I found the old investment paperwork. The company has changed hands again, but the new company says it has no information about my three other daughters’ accounts. Can anything be done?

Answer: Since the latest company can’t find the accounts, your daughters should contact the escheat office of the state where you lived before your move.

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Perhaps you didn’t update your address with the original company when you moved and the account statements or other mail were returned as undeliverable. If the company and its successor couldn’t find you — and some companies don’t look very hard — the accounts would be considered unclaimed and would have to be turned over to the state.

Links to state escheat offices can be found online at unclaimed.org, the website for the National Assn.
of Unclaimed Property Administrators.

The good news is that there’s no time limit for claiming previously unclaimed property.

The bad news is that some states will liquidate stocks and other investments after escheatment. If that’s the case, then the three daughters who didn’t move their accounts will have missed out on nearly a decade of investment returns.

Dear Liz: Is it common for a brokerage agreement to say the firm can close my account for any reason and without any notice? The agreement goes on to say that the brokerage can liquidate the investments in my account if it’s closed and that the brokerage is not responsible for any investment losses that result.

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Answer: The short answer is yes — brokerage accounts can be closed at any time by the firm or by the client.

Such agreements often specify certain actions that can trigger a closure, such as failing to maintain a minimum required balance. But the agreements also typically have language that allows the brokerage to close your account at any time and for any reason.

Brokerages don’t commonly close customer accounts. If yours does, however, move quickly to transfer your investments to another firm.

Failure to act could result in your investments being liquidated, and you would owe capital gains taxes on any appreciation in their value.

Dear Liz: You have written that non-spouse beneficiaries are now required to drain their inherited IRAs within 10 years. Is this requirement retroactive?

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I inherited an IRA from my mother in 2015. I have been taking out the minimum required each year. If I must drain the account within 10 years, will the increase in yearly income affect my Social Security benefits?

Answer: The 10-year requirement applies only to accounts inherited from people who died after Dec. 31, 2019.

IRA distributions don’t affect Social Security benefits, but could affect Medicare premiums if the withdrawal is large enough. Taxable income above certain limits triggers a Medicare surcharge known as an income-related monthly adjustment amount, or IRMAA.

Dear Liz: My husband passed away 10 months ago. I applied for widow benefits.

The Social Security Administration sent me a letter that said they cannot pay because my Social Security benefit would equal two-thirds of the amount of my pension. Please help me with this.

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Answer: This is known as the government pension offset, and it applies to people who receive a pension from a job that didn’t pay into Social Security. Any survivor or spousal benefits you might receive are reduced by two-thirds of the pension amount. In your case, your entire benefit was offset.

People are understandably upset to learn they don’t qualify for survivor or spousal benefits through Social Security. But since your pension is large enough to offset any benefit, you’re financially better off with the pension than without it.

For more information, see the government pension offset pamphlet, available online at SSA.gov/pubs or by calling the Social Security Administration toll-free at (800) 772-1213.

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California’s workplace violence prevention law is now in effect. Here's how it changes things

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California’s workplace violence prevention law is now in effect. Here's how it changes things

Beginning this month, California businesses will be required to have plans in place to prevent violence in the workplace.

Senate Bill 553, signed by Gov. Gavin Newsom last fall, requires that employers develop plans to protect workplaces from foreseeable threats of violence, which can range from bullying and harassment to active shooter and hostage situations. Under the law, employers were to have these comprehensive plans in place by July 1.

Here’s what you should know about the new law:

Who pushed for the workplace violence prevention law, and why?

State Sen. Dave Cortese (D-San Jose), who wrote the legislation, said he began looking into regulating workplace violence after a major shooting in 2021 at a light-rail yard roiled his district. In the incident, an employee killed nine colleagues at the Santa Clara Valley Transportation Authority before taking his own life.

Surveying the scene soon after the shooting, Cortese said he felt there could have been a clear plan for how workers might respond in such a situation. “It would have saved lives,” he said.

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Cortese said the requirements outlined by the law took cues from a regulation the California Division of Occupational Safety and Health had been in the process of developing. Their safety standard, however, given their lengthy rule-making process and bureaucratic delays, probably would have taken several more years to get final approval.

More than half of such shootings in 2021 occurred in places of commerce, including grocery stores and manufacturing sites, according to the FBI.

SB 553 was backed by several unions, among them the United Food and Commercial Workers Western States Council. The union sought a law that would help address what it described as a rash of violent attacks at grocery stores and pharmacies, as workers were being pressured by their employers to crack down on shoplifting.

Grocery and other retail workers who interact with the public have long worried about violence in the workplace. Notably, they faced harassment and at times assault from customers who refused to comply with mask mandates in the early years of the COVID-19 pandemic. Fast-food workers also have complained of violent and dangerous customers.

Did anyone oppose the legislation? If so, why?

Industry groups such as the National Retail Assn. had vehemently opposed SB 553, arguing the paperwork would be overly burdensome for businesses.

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They also took issue with a provision the bill had in its early stages that prohibited businesses from requiring nonsecurity employees to confront shoplifters and active shooters. That language was later removed. Eventually, the trade groups dropped their opposition.

What exactly is required under the law?

Legal experts said many companies had already started loosely addressing workplace violence concerns as mass shootings and other violent incidents dominated headlines over the years. The law helps to clarify employers’ obligations in this arena, experts said.

The law defines four types of workplace violence employers should try to prevent: violent action by a third-party person with no real reason to be at the worksite — essentially, a stranger showing up and harming an employee; violence by parties that are entitled to be there, such as customers, clients, patients or other authorized visitors; violence committed against employees by another employee; and violence by a third party who has a romantic or other personal relationship with an employee.

Under the law, most California businesses with at least 10 employees are required to have a policy document identifying potential violence and plans to deal with it — either as a standalone document, or as part of an existing injury and illness prevention policy.

They must also make workers aware of the violence prevention plan through annual training, and maintain a log of incidents of violence over a minimum of five years.

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What else should I know about the law?

The law makes it easier for employees — or the unions that represent them — to get temporary restraining orders if they are threatened by a coworker or someone else in the workplace.

“That’s a big thing — most employees don’t get to choose who they work with or what happens at work,” said Ian A. Wright, a labor and employment attorney at Alston & Bird. “It gives employees an additional form of protection that they can go and seek themselves.”

Noncompliance could be met with civil penalties, and businesses that haven’t yet implemented the law are already several days past the deadline.

“My advice would be to get it done as soon as possible,” Wright said.

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