Business
Israel’s A.I. Experiments in Gaza War Raise Ethical Concerns
In late 2023, Israel was aiming to assassinate Ibrahim Biari, a top Hamas commander in the northern Gaza Strip who had helped plan the Oct. 7 massacres. But Israeli intelligence could not find Mr. Biari, who they believed was hidden in the network of tunnels underneath Gaza.
So Israeli officers turned to a new military technology infused with artificial intelligence, three Israeli and American officials briefed on the events said. The technology was developed a decade earlier but had not been used in battle. Finding Mr. Biari provided new incentive to improve the tool, so engineers in Israel’s Unit 8200, the country’s equivalent of the National Security Agency, soon integrated A.I. into it, the people said.
Shortly thereafter, Israel listened to Mr. Biari’s calls and tested the A.I. audio tool, which gave an approximate location for where he was making his calls. Using that information, Israel ordered airstrikes to target the area on Oct. 31, 2023, killing Mr. Biari. More than 125 civilians also died in the attack, according to Airwars, a London-based conflict monitor.
The audio tool was just one example of how Israel has used the war in Gaza to rapidly test and deploy A.I.-backed military technologies to a degree that had not been seen before, according to interviews with nine American and Israeli defense officials, who spoke on the condition of anonymity because the work is confidential.
In the past 18 months, Israel has also combined A.I. with facial recognition software to match partly obscured or injured faces to real identities, turned to A.I. to compile potential airstrike targets, and created an Arabic-language A.I. model to power a chatbot that could scan and analyze text messages, social media posts and other Arabic-language data, two people with knowledge of the programs said.
Many of these efforts were a partnership between enlisted soldiers in Unit 8200 and reserve soldiers who work at tech companies such as Google, Microsoft and Meta, three people with knowledge of the technologies said. Unit 8200 set up what became known as “The Studio,” an innovation hub and place to match experts with A.I. projects, the people said.
Yet even as Israel raced to develop the A.I. arsenal, deployment of the technologies sometimes led to mistaken identifications and arrests, as well as civilian deaths, the Israeli and American officials said. Some officials have struggled with the ethical implications of the A.I. tools, which could result in increased surveillance and other civilian killings.
No other nation has been as active as Israel in experimenting with A.I. tools in real-time battles, European and American defense officials said, giving a preview of how such technologies may be used in future wars — and how they might also go awry.
“The urgent need to cope with the crisis accelerated innovation, much of it A.I.-powered,” said Hadas Lorber, the head of the Institute for Applied Research in Responsible A.I. at Israel’s Holon Institute of Technology and a former senior director at the Israeli National Security Council. “It led to game-changing technologies on the battlefield and advantages that proved critical in combat.”
But the technologies “also raise serious ethical questions,” Ms. Lorber said. She warned that A.I. needs checks and balances, adding that humans should make the final decisions.
A spokeswoman for Israel’s military said she could not comment on specific technologies because of their “confidential nature.” Israel “is committed to the lawful and responsible use of data technology tools,” she said, adding that the military was investigating the strike on Mr. Biari and was “unable to provide any further information until the investigation is complete.”
Meta and Microsoft declined to comment. Google said it has “employees who do reserve duty in various countries around the world. The work those employees do as reservists is not connected to Google.”
Israel previously used conflicts in Gaza and Lebanon to experiment with and advance tech tools for its military, such as drones, phone hacking tools and the Iron Dome defense system, which can help intercept short-range ballistic missiles.
After Hamas launched cross-border attacks into Israel on Oct. 7, 2023, killing more than 1,200 people and taking 250 hostages, A.I. technologies were quickly cleared for deployment, four Israeli officials said. That led to the cooperation between Unit 8200 and reserve soldiers in “The Studio” to swiftly develop new A.I. capabilities, they said.
Avi Hasson, the chief executive of Startup Nation Central, an Israeli nonprofit that connects investors with companies, said reservists from Meta, Google and Microsoft had become crucial in driving innovation in drones and data integration.
“Reservists brought know-how and access to key technologies that weren’t available in the military,” he said.
Israel’s military soon used A.I. to enhance its drone fleet. Aviv Shapira, founder and chief executive of XTEND, a software and drone company that works with the Israeli military, said A.I.-powered algorithms were used to build drones to lock on and track targets from a distance.
“In the past, homing capabilities relied on zeroing in on to an image of the target,” he said. “Now A.I. can recognize and track the object itself — may it be a moving car, or a person — with deadly precision.”
Mr. Shapira said his main clients, the Israeli military and the U.S. Department of Defense, were aware of A.I.’s ethical implications in warfare and discussed responsible use of the technology.
One tool developed by “The Studio” was an Arabic-language A.I. model known as a large language model, three Israeli officers familiar with the program said. (The large language model was earlier reported by Plus 972, an Israeli-Palestinian news site.)
Developers previously struggled to create such a model because of a dearth of Arabic-language data to train the technology. When such data was available, it was mostly in standard written Arabic, which is more formal than the dozens of dialects used in spoken Arabic.
The Israeli military did not have that problem, the three officers said. The country had decades of intercepted text messages, transcribed phone calls and posts scraped from social media in spoken Arabic dialects. So Israeli officers created the large language model in the first few months of the war and built a chatbot to run queries in Arabic. They merged the tool with multimedia databases, allowing analysts to run complex searches across images and videos, four Israeli officials said.
When Israel assassinated the Hezbollah leader Hassan Nasrallah in September, the chatbot analyzed the responses across the Arabic-speaking world, three Israeli officers said. The technology differentiated among different dialects in Lebanon to gauge public reaction, helping Israel to assess if there was public pressure for a counterstrike.
At times, the chatbot could not identify some modern slang terms and words that were transliterated from English to Arabic, two officers said. That required Israeli intelligence officers with expertise in different dialects to review and correct its work, one of the officers said.
The chatbot also sometimes provided wrong answers — for instance, returning photos of pipes instead of guns — two Israeli intelligence officers said. Even so, the A.I. tool significantly accelerated research and analysis, they said.
At temporary checkpoints set up between the northern and southern Gaza Strip, Israel also began equipping cameras after the Oct. 7 attacks with the ability to scan and send high-resolution images of Palestinians to an A.I.-backed facial recognition program.
This system, too, sometimes had trouble identifying people whose faces were obscured. That led to arrests and interrogations of Palestinians who were mistakenly flagged by the facial recognition system, two Israeli intelligence officers said.
Israel also used A.I. to sift through data amassed by intelligence officials on Hamas members. Before the war, Israel built a machine-learning algorithm — code-named “Lavender” — that could quickly sort data to hunt for low-level militants. It was trained on a database of confirmed Hamas members and meant to predict who else might be part of the group. Though the system’s predictions were imperfect, Israel used it at the start of the war in Gaza to help choose attack targets.
Few goals loomed larger than finding and eliminating Hamas’s senior leadership. Near the top of the list was Mr. Biari, the Hamas commander who Israeli officials believed played a central role in planning the Oct. 7 attacks.
Israel’s military intelligence quickly intercepted Mr. Biari’s calls with other Hamas members but could not pinpoint his location. So they turned to the A.I.-backed audio tool, which analyzed different sounds, such as sonic bombs and airstrikes.
After deducing an approximate location for where Mr. Biari was placing his calls, Israeli military officials were warned that the area, which included several apartment complexes, was densely populated, two intelligence officers said. An airstrike would need to target several buildings to ensure Mr. Biari was assassinated, they said. The operation was greenlit.
Since then, Israeli intelligence has also used the audio tool alongside maps and photos of Gaza’s underground tunnel maze to locate hostages. Over time, the tool was refined to more precisely find individuals, two Israeli officers said.
Business
California’s gas prices push Uber and Lyft drivers off the road
The highest gas prices in the country are making it tougher for some gig drivers to make a living.
Gas prices have shot up amid the war in the Middle East. On average, California gas prices are the most expensive in the United States, according to data from the American Automobile Assn. The average price of regular gas in California is almost $6. The national average is a little above $4.
While Uber and Lyft drivers have concocted clever ways to cut gas consumption, they say that without some relief they will be forced to leave the ride-hailing business.
John Mejia was already struggling to make money as a part-time Lyft driver when soaring gas prices made his side hustle even harder.
“Unfortunately, it’s the economics of paying less to drivers and gas prices,” he said. “It actually is pulling people out of the business.”
Guests at The Westin St. Francis hotel get into an Uber.
(Jess Lynn Goss / For The Times)
Gig work offers drivers the freedom to work for themselves and more flexibility, but being independent contractors also means they must shoulder unexpected costs.
Ride-sharing companies say they’re trying to help, but drivers say the gas relief comes with caveats. For now, drivers say they’re being pickier about what rides they accept, cutting hours and are looking at other ways to make money.
Mejia, who started driving for Lyft more than a decade ago, said in his early days, he would sometimes make $400 in three hours. Now it takes 12 hours to rake in $200.
The San Francisco Bay Area consultant is an active member of the California Gig Workers Union, so he knows he isn’t alone. California has more than 800,000 gig rideshare drivers, according to the group, which is affiliated with the Service Employees International Union.
On social media sites such as Reddit and Facebook, gig workers have posted about how the higher gas prices are eating into their earnings. Among the tricks they are suggesting: reducing the number of times the ignition is turned on or off, avoiding traffic, working in specific neighborhoods and at times with high demand and switching to electric vehicles.
Gig drivers usually have only seconds to decide whether to accept a ride on the app, but they have become more strategic about which rides and deliveries they accept.
That means they are more likely to sit back in their cars and wait for higher fares for quick pick-up and drop-off.
“I highly recommend the ‘decline and recline’ strategy, rejecting unprofitable rides until a better one appears,” wrote Sergio Avedian, a driver, in the popular blog the Rideshare Guy.
Pedestrians cross the street in front of a Lyft and Uber driver on Wednesday. High gas prices have made it hard for gig drivers to make a living, cutting into their profits.
(Jess Lynn Goss / For The Times)
Uber, Lyft and other companies have unveiled several ways to help drivers save on gas.
Uber said drivers can get up to 15% cash back through May 26 with the Uber Pro card, a business debit Mastercard for drivers and couriers. Based on a worker’s tier, they can get up to $1 off per gallon of gas through Upside — an app that offers cash rewards — and up to 21 cents off per gallon of gas with Shell Fuel Rewards. The company also offers incentives for drivers who want to switch to electric vehicles.
“We know the price of gas is top of mind for many rideshare and delivery drivers across the country right now,” Uber said in a blog post about its gas savings efforts.
Lyft also said it’s expanding gas relief through May 26 because the company knows that the extra cost “hits hardest for drivers who depend on driving for their income.”
The company is offering more cash back, depending on the driver’s tier, for drivers who use a Lyft Direct business debit card to pay for gas at eligible gas stations. They can get an additional 14 cents per gallon off through Upside.
Drivers say the fine print on the offers dictates which card they use and where they fill up gas, making it difficult for them to save money.
“If I do the math, it’s ridiculous,” Mejia said. “They’re offering us nothing.”
Uber declined to comment, but pointed to its blog post about the gas relief efforts. Lyft also referenced the blog post and said “the gas savings were structured through rewards to maximize stackable opportunities.”
Guests at The Westin St. Francis hotel get into an Uber.
(Jess Lynn Goss / For The Times)
Gig workers have struggled with rising gas prices in the past.
In 2022, Lyft and Uber temporarily added a surcharge to their fares amid record-high gas prices following Russia’s invasion of Ukraine. This year, Uber is adding a fuel charge to its fares in Australia for roughly two months to offset the high cost of gas for drivers. Lyft said it hasn’t added a fuel charge in the U.S. or elsewhere.
Margarita Penalosa, who drives full time for Uber and Lyft in Los Angeles, started as a rideshare driver in 2017. Back then, gas was cheaper. She would easily hit her goal of making $300 in eight hours. Now she’s making just $250 after working as much as 14 hours.
Gas prices, she said, used to be less than $3 per gallon. Now some gas stations are charging more than $8 per gallon.
“Take out the gas. Take out the mileage from my car and maintenance. How much [do] I really make? Probably I get $11 for an hour,” she said.
Jonathan Tipton Meyers wants to spend fewer hours as a rideshare driver.
He already juggles multiple gigs even while driving for Uber and Lyft in Los Angeles. He’s a mobile notary and loan signing agent, a writer and performer.
Driving is “a very challenging, full-time job,” he said. “It’s very taxing and, of course, wages were just continually decreasing.”
John Mejia, a longtime Lyft and Uber driver, poses for a portrait before attending a meeting about unionizing gig drivers.
(Jess Lynn Goss / For The Times)
Even if oil continues to flow through the Strait of Hormuz, which Iran reopened Friday, it could take a while for gas prices to come down to earth, said Mark Zandi, the chief economist at Moody’s Analytics.
“There’s an old adage that prices rise like a rocket and fall like a feather,” he said. “I think that’ll apply.”
In the meantime, it will be survival of the fittest drivers. If enough of them decide to leave the apps, the ride-hailing companies could be forced to raise fares further to attract some back.
“Those who approach rideshare driving strategically, tracking expenses, choosing trips carefully, and optimizing efficiency are far more likely to weather periods of high gas prices,” wrote Avedian in the Rideshare Guy blog. “For everyone else, a spike at the pump can quickly turn rideshare driving from a side hustle into a money-losing venture.”
Business
‘We’ve lost our way’: Clifton’s operator gives up on downtown Los Angeles
The proprietor of Los Angeles’ legendary Clifton’s has given up on reopening the shuttered venue.
It’s just too difficult to do business in downtown’s historic core, he says.
Andrew Meieran bought Clifton’s on Broadway in 2010 and poured more than $14 million into repairs, renovations and upgrades, adding additional bar and restaurant spaces in the four-story building. In 2018, he found that demand for cafeteria food was too low to be profitable, and he pivoted to a nightclub and lounge concept called Clifton’s Republic, featuring multiple dining and drinking venues. Meieran has tried elaborate themed environments, such as a tiki bar and forest playgrounds, and renting out the location for big events to spark more interest.
It was never easy, but during and since the pandemic, the neighborhood has grown increasingly unsafe as downtown has emptied of office workers and visitors.
Storefronts are gated up due to vandalism in the historic district in downtown Los Angeles on Tuesday.
(Eric Thayer / Los Angeles Times)
The alley behind Clifton’s Cafeteria in the downtown historic district Tuesday.
(Eric Thayer / Los Angeles Times)
Vandalism has been rampant, with graffiti appearing on the historic structure almost daily. Vandals would use acid or diamond glass cutters to deface the windows, often cracking the glass. It would cost Meieran more than $30,000 each time to replace the windows. Insurance companies either stopped offering policies that covered vandalism or raised premiums by as much as 600%, he said.
There has been continuous crime in the area, he said, including multiple assaults on people in front of his building. He last shut the venue last year, hoping things would improve and he could come back with a business that could work. Now he has given up. Someone else may take over the space or even the name of the historic spot, but he is done trying.
“We’ve lost our way,” Meieran said. “I want to get up on the tops of the skyscrapers and yell that people need to pay attention to this.”
The disenchantment of a business leader who used to be one of downtown L.A.’s biggest backers shines a spotlight on the stubborn safety concerns, rising costs and thinner foot traffic that have made it increasingly difficult for even iconic businesses to survive.
The once-popular institution dates back to 1935, when it was a Depression-era cafeteria and kitschy oasis that sold as many as 15,000 meals a day when Broadway was the city’s entertainment hub.
It served traditional cafeteria food such as pot roast, mashed potatoes and Jell-O in a woodsy grotto among fake redwood trees and a stone-wrapped waterfall reminiscent of Brookdale Lodge in Northern California.
It’s not the only once-prominent destination that has failed to find a way to flourish in today’s market. Cole’s, one of L.A.’s most famous restaurants and often credited with inventing the French dip sandwich, closed last month after a 118-year run.
“The bigger problem for us and the rest of the industry is the high cost of doing business,” said Cedd Moses, who used to operate Cole’s and has backed many other bars and restaurants in historic buildings downtown for decades. “That’s what is killing independent restaurants in this city.”
Outside of Clifton’s Cafeteria.
(Eric Thayer / Los Angeles Times)
Clifton’s Republic owner Andrew Meieran stands next to a boat on the top floor of the historic restaurant in 2024.
(Wally Skalij / Los Angeles Times)
Clifton’s opened and closed repeatedly during the pandemic and, more recently, after a burst pipe caused extensive damage. Meieran opened it for special events such as last Halloween, but it has otherwise been closed.
Police are woefully understaffed and hampered by public policy, said Blair Besten, president of downtown’s Historic Core Business Improvement District, a nonprofit that arranges graffiti removal, trash pickup and safety patrols in the area.
Businesses and residents in the area would like to see a bigger police presence, but there have been protests against that by people who are not from downtown, she said.
“People are starting to see the fruits of the defunding movement,” she said. “It has not led us to a better place as a city.”
The Los Angeles Police Department is making progress downtown, Captain Kelly Muniz said, with violent crime down more than 10% from last year.
“While we’re working very hard to solve crime, to prevent crime, there are still elements such as trash, open-air drug use, homelessness and graffiti,” she said. “We’re swinging in the right direction.”
Retailers have been opting out of downtown L.A., said real estate broker Derrick Moore of CBRE, who helps arrange commercial property leases. Brands have headed to more vibrant nearby neighborhoods such as Echo Park and Silver Lake.
“A lot of operators are just electing to skip over downtown,” he said. “They’re leasing spaces elsewhere, where they feel they have a greater chance at higher sales.”
A man walks past a pile of trash left on the street in the historic district.
(Eric Thayer / Los Angeles Times)
While some businesses are struggling, many downtown residents say their perceptions of safety are improving and that the area is regaining some vibrancy.
“A lot of people live here. I think people forget that,” Besten said. “We’re all surviving. It’s just hard for all the businesses to survive.”
A green shoot for the Historic Core is Art Night on the first Thursday of every month, when 50 or 60 locations, including permanent art galleries and pop-up galleries in unused storefronts, display art to map-toting visitors who come for the occasion.
They often end up in Spring Street bars, which more typically thrive on weekend nights but are still a draw to downtown.
“I think nightlife will thrive downtown, since bars attract people that don’t mind a little grittier atmosphere,” said Moses. “Our sales are hitting new records at our bars downtown, fortunately, but our costs have risen dramatically.”
A closed sign for Clifton’s Cafeteria.
(Eric Thayer / Los Angeles Times)
Clifton’s former backer, Meieran, says he doesn’t think things are going to bounce back enough to warrant more massive investment. He has sold the building, and the owner is looking for a new tenant to occupy Clifton’s space. He still controls the Clifton’s name.
While there is still a chance he could let someone else use the name Clifton’s, Meieran is done for now — too many bad memories.
“There was a guy who was terrorizing the front of Clifton’s because he decided he wanted to live in the vestibule in front, and he didn’t want us to operate there,” Meieran said. “He would threaten to kill anybody who came through.”
He doesn’t believe official statistics that show crime and homelessness are way down in the area, and he doesn’t want to restart a business when criminals can so easily erase his hard work.
“What business that’s already on thin margins can survive that?” he said.
Business
If you shop at Trader Joe’s, it may owe you $100
Trader Joe’s customers might soon get a payout from the popular grocery chain.
The Monrovia-based company agreed to a $7.4-million settlement in a class action lawsuit that claimed customers were left vulnerable to identity theft.
Customers who purchased items with a credit or debit card from March to July in 2019 might be eligible for a payment as part of the settlement.
The plaintiff alleged that some receipts printed in 2019 included 10-digit credit or debit card numbers —double what’s allowed under the Fair and Accurate Credit Transactions Act.
Trader Joe’s “vigorously denies any and all liability or wrongdoing whatsoever,” the grocery chain said in the settlement website. The grocery chain decided to settle to avoid a long and costly litigation process.
The payout will go toward paying impacted customers as well as attorney fees and other expenses.
About $2.6 million will go toward attorney fees, and the plaintiff will receive a $10,000 incentive payment, according to the settlement. The remaining funds will be distributed evenly among customers who submit valid claims.
It’s unclear how much money each customer would get, but the payout could be about $102, according to the settlement notice.
To receive the payout, customers must have received a receipt displaying the first six and last four digits of the card number.
Some customers identified as part of the settlement class have been notified and received a class ID number to file a claim.
Customers have from now until June 6 to file a claim online or by phone.
A customer not identified in the settlement can still submit a claim by entering the first six and last four digits of the card used, along with the date it was used at Trader Joe’s.
Brian Keim, the plaintiff who brought the case, used his debit card at stores in Florida in 2019. He said some stores printed transaction receipts that included the first six and last four digits of customers’ card numbers.
The receipts did not include other personal information, such as the middle digits of the users’ cards, the cards’ expiration dates, or the users’ addresses. No customer has reported identity theft as a result of the receipts since the lawsuit was filed, the grocer said.
However, identity theft doesn’t require submitting a claim for payment.
The settlement was agreed upon by both the grocer and the plaintiff, but still has to be approved by a court. A hearing is set in August.
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