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How Did a Boeing Jet End Up With a Big Hole?

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How Did a Boeing Jet End Up With a Big Hole?

As Alaska Airlines Flight 1282 made its ascent on Jan. 5, few, if any, passengers knew that a panel called a “door plug” — hidden behind the interior surface of the cabin at both window seats in Row 26 — was all that stood between them and the cold evening sky. Nor did they know that when the jet reached an altitude of 14,830 feet, warning lights began flashing in the cockpit.

Federal investigators say those lights indicated a drop in the cabin’s air pressure — perhaps a clue that the panel was failing. At about 16,000 feet, pilots heard a loud boom, and the pressure dropped further: One of those door plugs had completely torn off.

A New York Times analysis of how the door plug is supposed to work, a review of photos and documents, and interviews with aviation experts suggest that manufacturing or installation problems allowed it to come loose and break away just two months after Boeing delivered the 737 Max 9 to Alaska Airlines.

Filling the space that would have been occupied by an emergency exit door if the plane had more seats, the plug relied primarily on two pairs of bolts at the top and bottom, as well as metal pins and pads on the sides to stay in place.

When investigators recovered the plug from a backyard in Portland, Ore., they found that the door plug itself was largely intact, with the stop pins in place. The bolts, though, have not been recovered.

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Bolts at the bottom of the plug are supposed to prevent it from sliding up vertically, which could lead the stop pins to slip past their contact points, or stop pads, on the plane’s body.

Bolts at the top work together with the bottom bolts to prevent the plug from sliding out of the guide rollers and to keep the pins and pads in place. Misalignment of the pins and pads could allow the door plug to open and be blown out, aviation experts said.

The blowout did not seriously injure anyone, but it exposed passengers to powerful winds while 16,000 feet in the air. The incident could have been much worse if the plane had been at a higher altitude and passengers and crew members had been walking around the cabin.

The National Transportation Safety Board has not yet concluded what caused the blowout and is considering various possibilities. It could be that the pressure change contributed to the failure or that the plane had a major structural or design flaw.

But two experts in aviation mechanics said the visual evidence suggested some sort of bolt failure, while adding that there was not enough information to seal the case. Though the four bolts at the top and the bottom are seen as critical to keeping the door plug in place, there are other bolts on the structure that could also have failed.

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Jeff Simon, a pilot and mechanic who is authorized by the Federal Aviation Administration to inspect aircraft, pointed to the intact pins, pads and door plug as evidence that bolts had failed gradually. One possible explanation, he said, is that vibrations could have loosened improperly tightened nuts on the bolts or severed the so-called cotter pins securing some of the nuts in place. If some bolts had been missing entirely, Mr. Simon added, excessive stress on the others could have led to their failure.

“In the world of aircraft maintenance, anytime we look at a failure we look as much at what’s intact as we do at what’s broken,” said Mr. Simon, who is also the creator of a website for aviation enthusiasts. “It appears that the plug left the aircraft following a similar pathway to how it’s designed to be removed for service,” he added, basing his analysis on publicly available information.

“And therefore the next logical conclusion is to look at what locks the plug in place in its normal operations,” he said. “Those are the bolts I would be focusing on first.”

Gary Peterson, an aircraft mechanic who is a vice president of the Transport Workers Union of America, said the intact plug and other evidence also led him to conclude that bolts were the most vulnerable elements of the door plug.

National Transportation Safety Board staff members inspected the door plug from the Alaska Airline 737 Max 9 jet. The plug was largely intact, along with its stop pins.

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National Transportation Safety Board

Boeing’s chief executive, Dave Calhoun, has suggested that a manufacturing lapse was responsible for the door plug blowing out. In an interview with CNBC this month, he said factories operated by Boeing and one of its major suppliers, Spirit AeroSystems, had suffered a “quality escape.”

The door plug on the Alaska Airlines jet was manufactured by Spirit in Malaysia and then brought to the company’s factory in Wichita, Kan., where it builds the fuselage, or body, of the 737 Max 9. There, the plug was installed on the fuselage, which was then transported by rail to Boeing’s factory in Renton, Wash., where the plane maker assembles the jet.

When Max 9 fuselages arrive in Renton, Boeing employees inspect the door plugs and conduct a pressurization test, according to two people familiar with the process, who asked to speak on the condition of anonymity because they were not authorized to speak publicly while the National Transportation Safety Board conducts its investigation.

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Boeing declined to comment. A spokesman for Spirit, Joe Buccino, said in a statement that a team from Spirit was “supporting the N.T.S.B.’s investigation directly, and commenting on the scope or conclusions of the investigation is up to the N.T.S.B.”

“As a company, we remain focused on the quality of each aircraft structure that leaves our facilities,” Mr. Buccino added.

The Alaska Airlines plane at Portland International Airport on Jan. 8 showing the hole in the fuselage left by the door plug that blew off midair.

Mathieu Lewis-Rolland/Getty Images

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A warning light indicating a problem with the plane’s pressurization system had gone off on earlier flights, and the N.T.S.B. said it could not rule out those warnings as a clue.

“In the aftermath of Flight 1282 and in light of the N.T.S.B. investigation, it’s clear to us we received an airplane from the manufacturer with a faulty door plug,” Alaska Airlines said in a statement. “We won’t return these planes to service until we are confident they are completely safe.”

Door plugs have been used safely on passenger and cargo planes for decades. An older Boeing model, the 737-900ER, has the same design for its door plugs as the Max 9. On Sunday, the F.A.A. recommended that airlines conduct a visual inspection of the plugs on the 737-900ER.

The F.A.A. has grounded about 170 Max 9 planes until they can be inspected under a new Boeing process that the agency must still approve.

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Video: Why Your Paycheck Feels Smaller

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Video: Why Your Paycheck Feels Smaller

new video loaded: Why Your Paycheck Feels Smaller

Ben Casselman, our chief economics correspondent, explains why wages are not keeping up with inflation and what that means for American workers and the economy.

By Ben Casselman, Nour Idriss, Sutton Raphael and Stephanie Swart

April 18, 2026

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Civil case against Alec Baldwin, ‘Rust’ movie producers advances toward a trial

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Civil case against Alec Baldwin, ‘Rust’ movie producers advances toward a trial

Nearly two years after actor Alec Baldwin was cleared of criminal charges in the “Rust” movie shooting death, a long simmering civil negligence case is inching toward a trial this fall.

On Friday, a Los Angeles Superior Court judge denied a summary judgment motion requested by the film producers Rust Movie Productions LLC, as well as actor-producer Baldwin and his firm El Dorado Pictures to dismiss the case.

During a hearing, Superior Court Judge Maurice Leiter set an Oct. 12 trial date.

The negligence suit was brought more than four years ago by Serge Svetnoy, who served as the chief lighting technician on the problem-plagued western film. Svetnoy was close friends with cinematographer Halyna Hutchins and held her in his arms as she lay dying on the floor of the New Mexico movie set. Baldwin’s firearm had discharged, launching a .45 caliber bullet, which struck and killed her.

The Bonanza Creek Ranch in Santa Fe, N.M. in 2021.

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(Jae C. Hong / Associated Press)

Svetnoy was the first crew member of the ill-fated western to bring a lawsuit against the producers, alleging they were negligent in Hutchins’ October 2021 death. He maintains he has suffered trauma in the years since. In addition to negligence, his lawsuit also accuses the producers of intentional infliction of emotional distress.

Prosecutors dropped criminal charges against Baldwin, who has long maintained he was not responsible for Hutchins’ death.

“We are pleased with the Court’s decision denying the motions for summary judgment filed by Rust Movie Productions and Mr. Baldwin,” lawyers Gary Dordick and John Upton, who represent Svetnoy, said in a statement following the hearing. “He looks forward to finally having his day in court on this long-pending matter.”

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The judge denied the defendants’ request to dismiss the negligence, emotional distress and punitive damages claims. One count directed at Baldwin, alleging assault, was dropped.

Svetnoy has said the bullet whizzed past his head and “narrowly missed him,” according to the gaffer’s suit.

Attorneys representing Baldwin and the producers were not immediately available for comment.

Svetnoy and Hutchins had been friends for more than five years and worked together on nine film productions. Both were immigrants from Ukraine, and they spent holidays together with their families.

On Oct. 21, 2021, he was helping prepare for an afternoon of filming in a wooden church on Bonanza Creek Ranch. Hutchins was conversing with Baldwin to set up a camera angle that Hutchins wanted to depict: a close-up image of the barrel of Baldwin’s revolver.

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The day had been chaotic because Hutchins’ union camera crew had walked off the set to protest the lack of nearby housing and previous alleged safety violations with the firearms on the set.

Instead of postponing filming to resolve the labor dispute, producers pushed forward, crew members alleged.

New Mexico prosecutors prevailed in a criminal case against the armorer, Hannah Gutierrez, in March 2024. She served more than a year in a state women’s prison for her involuntary manslaughter conviction before being released last year.

Baldwin faced a similar charge, but the case against him unraveled spectacularly.

On the second day of his July 2024 trial, his criminal defense attorneys — Luke Nikas and Alex Spiro — presented evidence that prosecutors and sheriff’s deputies withheld evidence that may have helped his defense . The judge was furious, setting Baldwin free.

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Variety first reported on Friday’s court action.

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California’s gas prices push Uber and Lyft drivers off the road

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California’s gas prices push Uber and Lyft drivers off the road

The highest gas prices in the country are making it tougher for some gig drivers to make a living.

Gas prices have shot up amid the war in the Middle East. On average, California gas prices are the most expensive in the United States, according to data from the American Automobile Assn. The average price of regular gas in California is almost $6. The national average is a little above $4.

While Uber and Lyft drivers have concocted clever ways to cut gas consumption, they say that without some relief they will be forced to leave the ride-hailing business.

John Mejia was already struggling to make money as a part-time Lyft driver when soaring gas prices made his side hustle even harder.

“Unfortunately, it’s the economics of paying less to drivers and gas prices,” he said. “It actually is pulling people out of the business.”

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Guests at The Westin St. Francis hotel get into an Uber.

(Jess Lynn Goss / For The Times)

Gig work offers drivers the freedom to work for themselves and more flexibility, but being independent contractors also means they must shoulder unexpected costs.

Ride-sharing companies say they’re trying to help, but drivers say the gas relief comes with caveats. For now, drivers say they’re being pickier about what rides they accept, cutting hours and are looking at other ways to make money.

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Mejia, who started driving for Lyft more than a decade ago, said in his early days, he would sometimes make $400 in three hours. Now it takes 12 hours to rake in $200.

The San Francisco Bay Area consultant is an active member of the California Gig Workers Union, so he knows he isn’t alone. California has more than 800,000 gig rideshare drivers, according to the group, which is affiliated with the Service Employees International Union.

On social media sites such as Reddit and Facebook, gig workers have posted about how the higher gas prices are eating into their earnings. Among the tricks they are suggesting: reducing the number of times the ignition is turned on or off, avoiding traffic, working in specific neighborhoods and at times with high demand and switching to electric vehicles.

Gig drivers usually have only seconds to decide whether to accept a ride on the app, but they have become more strategic about which rides and deliveries they accept.

That means they are more likely to sit back in their cars and wait for higher fares for quick pick-up and drop-off.

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“I highly recommend the ‘decline and recline’ strategy, rejecting unprofitable rides until a better one appears,” wrote Sergio Avedian, a driver, in the popular blog the Rideshare Guy.

Pedestrians cross the street in front of a Lyft and Uber driver.

Pedestrians cross the street in front of a Lyft and Uber driver on Wednesday. High gas prices have made it hard for gig drivers to make a living, cutting into their profits.

(Jess Lynn Goss / For The Times)

Uber, Lyft and other companies have unveiled several ways to help drivers save on gas.

Uber said drivers can get up to 15% cash back through May 26 with the Uber Pro card, a business debit Mastercard for drivers and couriers. Based on a worker’s tier, they can get up to $1 off per gallon of gas through Upside — an app that offers cash rewards — and up to 21 cents off per gallon of gas with Shell Fuel Rewards. The company also offers incentives for drivers who want to switch to electric vehicles.

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“We know the price of gas is top of mind for many rideshare and delivery drivers across the country right now,” Uber said in a blog post about its gas savings efforts.

Lyft also said it’s expanding gas relief through May 26 because the company knows that the extra cost “hits hardest for drivers who depend on driving for their income.”

The company is offering more cash back, depending on the driver’s tier, for drivers who use a Lyft Direct business debit card to pay for gas at eligible gas stations. They can get an additional 14 cents per gallon off through Upside.

Drivers say the fine print on the offers dictates which card they use and where they fill up gas, making it difficult for them to save money.

“If I do the math, it’s ridiculous,” Mejia said. “They’re offering us nothing.”

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Uber declined to comment, but pointed to its blog post about the gas relief efforts. Lyft also referenced the blog post and said “the gas savings were structured through rewards to maximize stackable opportunities.”

Guests at The Westin St. Francis hotel get into an Uber.

Guests at The Westin St. Francis hotel get into an Uber.

(Jess Lynn Goss / For The Times)

Gig workers have struggled with rising gas prices in the past.

In 2022, Lyft and Uber temporarily added a surcharge to their fares amid record-high gas prices following Russia’s invasion of Ukraine. This year, Uber is adding a fuel charge to its fares in Australia for roughly two months to offset the high cost of gas for drivers. Lyft said it hasn’t added a fuel charge in the U.S. or elsewhere.

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Margarita Penalosa, who drives full time for Uber and Lyft in Los Angeles, started as a rideshare driver in 2017. Back then, gas was cheaper. She would easily hit her goal of making $300 in eight hours. Now she’s making just $250 after working as much as 14 hours.

Gas prices, she said, used to be less than $3 per gallon. Now some gas stations are charging more than $8 per gallon.

“Take out the gas. Take out the mileage from my car and maintenance. How much [do] I really make? Probably I get $11 for an hour,” she said.

Jonathan Tipton Meyers wants to spend fewer hours as a rideshare driver.

He already juggles multiple gigs even while driving for Uber and Lyft in Los Angeles. He’s a mobile notary and loan signing agent, a writer and performer.

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Driving is “a very challenging, full-time job,” he said. “It’s very taxing and, of course, wages were just continually decreasing.”

A man stands for a portrait in a white button up shirt

John Mejia, a longtime Lyft and Uber driver, poses for a portrait before attending a meeting about unionizing gig drivers.

(Jess Lynn Goss / For The Times)

Even if oil continues to flow through the Strait of Hormuz, which Iran reopened Friday, it could take a while for gas prices to come down to earth, said Mark Zandi, the chief economist at Moody’s Analytics.

“There’s an old adage that prices rise like a rocket and fall like a feather,” he said. “I think that’ll apply.”

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In the meantime, it will be survival of the fittest drivers. If enough of them decide to leave the apps, the ride-hailing companies could be forced to raise fares further to attract some back.

“Those who approach rideshare driving strategically, tracking expenses, choosing trips carefully, and optimizing efficiency are far more likely to weather periods of high gas prices,” wrote Avedian in the Rideshare Guy blog. “For everyone else, a spike at the pump can quickly turn rideshare driving from a side hustle into a money-losing venture.”

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