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AI robot now helps travelers at San José airport

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AI robot now helps travelers at San José airport

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If you’ve ever wandered through an airport struggling to find your gate, something to eat or a place to charge your phone, this could make things a lot easier.

At San José Mineta International Airport in California, travelers can now get help from a humanoid robot named José. It greets passengers, answers questions and helps people find their way around the terminal.

You’ll find it in Terminal B near Gate 24, where travelers are already stopping to try it out.

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ARE ROBOTS COMING TO A MCDONALD’S NEAR YOU?
 

Travelers at San José Mineta International Airport can now get help from José, a humanoid robot answering questions and guiding passengers through Terminal B. (Josh Edelson / AFP via Getty Images)

What the AI airport robot José can actually do

José was developed by IntBot, a Silicon Valley startup focused on building machines that understand human behavior and intent.

José is powered by IntEngine, IntBot’s proprietary system that combines vision, audio and language in real time to coordinate speech, facial expressions and gestures. This allows the robot to understand social context and decide when and how to interact with people in busy public spaces. Here’s what stands out:

  • Communicates in more than 50 languages
  • Provides directions and real-time terminal updates
  • Answers questions in a natural, conversational way
  • Handles busy public spaces without constant human oversight.

José stands about 5 feet, 6 inches tall, weighs roughly 152 pounds and runs on a 700wh battery that lasts about two hours per charge. It also features more than 40 points of movement and can turn within about 2 feet, helping it navigate tight airport spaces.

“This marks our first airport deployment,” Lei Yang, CEO at IntBot, told CyberGuy. “José is our first real-world test of how humanoids can help travelers navigate airports across language barriers. Our goal is to help travelers feel more confident before they depart. But we’re also learning something harder to measure, which is how people actually respond to embodied AI systems in their daily path. These learnings will shape how IntBot brings humanoid robots into the world responsibly.”

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José, a new AI-powered airport robot at San José Mineta International Airport, speaks more than 50 languages and offers directions, updates and travel help. (Josh Edelson / AFP via Getty Images)

Why airports are rolling out AI robots now

Airports are under pressure to move people faster while improving the experience. At the same time, cities want to show they can lead in tech innovation. San Jose is leaning into both.

“San José continues to lead in applying emerging technologies in ways that improve everyday experiences for residents and visitors,” said San José City Manager Jennifer Maguire. With major global events like the FIFA World Cup expected to bring in waves of international travelers, language barriers and navigation challenges become a bigger issue.

José helps solve that. It offers instant answers without lines, confusion or the need to track down staff. “By piloting IntBot, we’re exploring how artificial intelligence can enhance the passenger journey while reinforcing SJC’s role as the gateway to Silicon Valley,” said Mookie Patel, director of aviation at San José Mineta International Airport.

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City officials also see this as a live test. The airport becomes a real-world lab to see how AI performs under pressure.

This airport robot is testing the future of AI

This rollout is not permanent yet. It is part of a four-month pilot program. That means the airport is watching closely:

  • Do travelers actually use it?
  • Does it reduce confusion or delays?
  • Can it operate reliably in a crowded environment?

If it works, you can expect more robots like this, not just in airports but in hospitals, hotels and public buildings. The bigger idea is “social intelligence” for machines. That means robots that don’t just follow commands but understand context, tone and human behavior.

ROBOT PLAYS TENNIS WITH HUMANS IN REAL TIME
 

Located near Gate 24 in Terminal B, José is giving travelers a first look at how AI robots could change the airport experience. (Josh Edelson / AFP via Getty Images)

What this means to you

Whether you fly once a year or all the time, this could change how you get around busy airports. Instead of searching for signs or waiting in line, you might just walk up to a robot and ask:

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“Where’s my gate?”
“Is my flight delayed?”
“Where can I grab food nearby?

For international travelers, the impact could be even bigger. Language barriers can slow everything down. A system that instantly switches languages helps make things clearer and quicker. That said, there are still questions. Not everyone will feel comfortable interacting with a robot. Some people will prefer a human. Others may wonder how much data is being collected during those interactions and what happens to it.

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Kurt’s key takeaways

Seeing a robot like José in an airport changes the feel of the place right away. It’s a clear sign of where things are headed. AI is no longer limited to your phone or laptop. It’s starting to show up in the spaces you move through every day, ready to answer questions and guide you in the moment. Airports are just the beginning. The real question is how far this goes and how quickly people get comfortable with it.

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Would you trust a robot for travel help at the airport, or do you still prefer a real person? Let us know by writing to us at Cyberguy.com.

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Gemini is making it faster for distressed users to reach mental health resources 

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Gemini is making it faster for distressed users to reach mental health resources 

Google says it has updated Gemini to better direct users to get mental health resources during moments of crisis. The change comes as the tech giant faces a wrongful death lawsuit alleging its chatbot “coached” a man to die by suicide, the latest in a string of lawsuits alleging tangible harm from AI products.

When a conversation indicates a user is in a potential crisis related to suicide or self-harm, Gemini already launches a “Help is available” module that directs users to mental health crisis resources, like a suicide hotline or crisis text line. Google says the update — really more of a redesign — will streamline this into a “one-touch” interface that will make it easier for users to get help quickly.

The help module also contains more empathetic responses designed “to encourage people to seek help,” Google says. Once activated, “the option to reach out for professional help will remain clearly available” for the remainder of the conversation.

Google says it engaged with clinical experts for the redesign and is committed to supporting users in crisis. It also announced $30 million in funding globally over the next three years “to help global hotlines.”

Like other leading chatbot providers, Google stressed that Gemini “is not a substitute for professional clinical care, therapy, or crisis support,” but acknowledged many people are using it for health information, including during moments of crisis.

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The update comes amid broader scrutiny over how adequate the industry’s safeguards actually are. Reports and investigations, including our probe into the provision of crisis resources, frequently flag cases where chatbots fail vulnerable users, by helping them hide eating disorders or plan shootings. Google often fares better than many rivals in these tests, but is not perfect. Other AI companies, including OpenAI and Anthropic, have also taken steps to improve their detection and support of vulnerable users.

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AI needs more power: Offices could be the answer

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AI needs more power: Offices could be the answer

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If your office cranks up the AC on a hot afternoon, you are part of a much bigger story. Energy demand is climbing fast. Data centers and AI systems are using more electricity than ever. At the same time, extreme weather is putting added stress on the grid. That pressure has utilities looking for relief in an unexpected place. Not a new plant. Not a massive battery installation. Instead, they are turning to buildings that already exist. A Seattle startup called Edo is betting your office can help keep the lights on.

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A BASIC MONTHLY BILL AMERICANS CAN’T DODGE IS BECOMING A MIDTERM FLASH POINT
 

Seattle startup Edo is helping utilities tap office buildings as virtual power plants, shifting energy use when demand spikes and the grid faces added stress. (alacatr/Getty Images)

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What is a virtual power plant?

A virtual power plant, often called a VPP, connects many buildings and devices so they can act like one coordinated energy resource. Instead of generating new electricity, these systems adjust when and how energy gets used.

Here is the idea in plain terms. When demand spikes, a building can temporarily reduce non-essential power use. That might mean cooling a space earlier in the day or delaying equipment that does not need to run right away. Across thousands of buildings, those small shifts add up quickly.

How Edo turns buildings into grid assets

Edo focuses on commercial buildings, which make up a large share of U.S. electricity use. The company installs technology that connects to existing building systems like HVAC, batteries, solar and EV charging. It links these systems through standard communication protocols and manages them from a central platform. That allows everything to work together instead of operating in silos. Edo then maps out where energy is being used and when. From there, building operators get a clearer picture of what can be adjusted without disrupting daily operations.

For example:

  • Pre-cooling or pre-heating before peak pricing kicks in
  • Charging electric vehicles when electricity is cheaper
  • Shifting flexible tasks to off-peak hours
  • Sending stored solar energy back to the grid

These changes happen with coordination, not guesswork. Utilities can then tap into that flexibility when demand spikes.

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As AI and data centers drive electricity demand higher, utilities are looking to commercial buildings for fast, flexible grid support instead of waiting on new infrastructure. (David Paul Morris/Bloomberg via Getty Images)

Why utilities are paying attention now

This approach solves a real problem. When demand surges, utilities usually face tough choices. They can build new power plants, install large-scale batteries or reduce power through blackouts. All of those options come with high costs or major disruptions. Virtual power plants offer another path. They reduce strain on the grid without building new infrastructure. According to the U.S. Department of Energy, VPPs could provide up to 160 gigawatts of flexible capacity by 2030 if adoption ramps up.

The shift from niche idea to mainstream solution

Virtual power plants have been around for years, mostly in residential settings. Companies like Tesla, Sunrun and EnergyHub already connect home batteries and smart devices.

At the same time, firms like Voltus and CPower Energy focus on large industrial users. Commercial buildings, however, have been largely overlooked. That is where Edo sees opportunity.

Why this matters as AI demand grows

AI is not just a software story. It is an energy story. Massive data centers require huge amounts of electricity. As more companies adopt AI tools, demand will continue to rise.

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That makes flexible energy strategies more important than ever. Instead of racing to build new plants, utilities are rethinking how existing power gets used. Virtual power plants are becoming part of that solution.

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OIL CEO URGES NEWSOM TO DO THE ‘MATH’ AS CALIFORNIA GOVERNOR VOWS TO STOP OFFSHORE DRILLING
 

Edo connects HVAC, batteries, solar and EV charging systems, so office buildings can respond in real time when utilities need relief on the grid. (AJ Watt/Getty Images)

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Kurt’s key takeaways

Office buildings are already being used to support the grid. Companies like Edo are working with thousands of properties to adjust energy use in real time when demand spikes. What makes this shift important is how quickly it can scale. Instead of waiting years for new infrastructure, utilities can tap into systems that already exist. As AI demand grows and energy pressure builds, that flexibility could become one of the most practical tools available.

As AI drives up electricity demand, who should take the lead in keeping the grid stable: utilities or the companies using the most power? Let us know by writing to us at Cyberguy.com.

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Copyright 2026 CyberGuy.com.  All rights reserved.

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Wisconsin governor says ‘no’ to age checks for porn

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Wisconsin governor says ‘no’ to age checks for porn

Wisconsin Governor Tony Evers vetoed a bill that would’ve required residents to verify their age before accessing porn sites, as reported earlier by 404 Media. In a letter to the members of the assembly last week, Evers writes that the bill “imposes an intrusive burden on adults who are trying to access constitutionally protected materials.”

The bill (AB 105) would’ve required sites with more than one-third of their total content deemed harmful to minors to impose a “reasonable” form of age verification, such as asking users to show their government-issued ID. More than two dozen states have already passed similar age check requirements for access to adult content, including Arizona, Florida, Georgia, Missouri, Texas, and Virginia. As a result, Pornhub has blocked its site in these locations.

Last month, the Wisconsin American Civil Liberties Union testified that AB-105 “raises significant concerns around privacy, surveillance, and the First Amendment,” and it seems like Governor Evers agreed. “I am vetoing this bill in its entirety because I object to this bill’s intrusion into the personal privacy of Wisconsin residents,” Evers writes, adding that he’s “concerned about data security and the potential for misuse of personally identifiable information” obtained as a result of the age verification process.

An early version of Wisconsin’s age verification bill also included a ban on virtual private networks (VPN), which people have been using to circumvent online age checks. Lawmakers dropped this provision in February, though VPNs are becoming a target for regulators around the globe.

Despite vetoing this bill, Evers is leaving the door open for other kinds of age verification solutions, such as “device-based” methods that would verify the age of users on their phone or computer.

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