Lucid Motors found itself in a tough bind this week, fending off bankruptcy rumors and watching its stock price plunge as a result. The company quickly denied the report, calling it “completely false” and pointing to its available free cash flow as evidence that it has enough runway to operate into next year.
Technology
Amazon Health AI brings a doctor to your pocket
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Most people have had this moment. You feel a strange symptom, open your phone and start searching online. Within minutes, you are deep in medical forums reading worst-case scenarios. By the end, you are either terrified or more confused than when you started.
Health care should feel clearer than that. Yet for many of us, it rarely does. Appointments take weeks. Medical records are hard to understand. You often have to repeat the same health history at every visit. Insurance rules feel like a maze.
According to the American Academy of Physician Associates, many Americans say navigating the healthcare system feels overwhelming and they wish doctors had more time to listen. Now, a new tool from Amazon hopes to change that experience. It is called Amazon Health AI.
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$163K IN FAKE MEDICAL BILL CHARGES, AI UNCOVERS IT FOR YOU
Amazon Health AI lets you ask health questions, review records and connect with care directly through the Amazon app. (Kurt “CyberGuy” Knutsson)
What Amazon Health AI actually does
Amazon Health AI, available at amazon.com/health-ai, acts as a digital health assistant that can answer medical questions and help guide you through your care. The tool lives inside the Amazon app and website.
You start by typing a health question into a chat box. From there, the system can:
- Explain lab results in plain language
- Review symptoms and suggest next steps
- Help schedule care with a provider
- Assist with prescription renewals
- Recommend relevant health products if asked
Health AI connects directly with clinicians from Amazon One Medical when professional care is needed. You can message a provider, start a video visit or schedule an in-person appointment. The goal is to make getting care simpler. Instead of spending time searching for appointments or jumping between different apps, you can move from a question to a provider more quickly. If symptoms suggest a possible emergency, the system may advise you to contact emergency services, such as calling 911.
Amazon is gradually rolling the Health AI tool out to U.S. customers, and availability varies by location.
CyberGuy reached out to Amazon for comment about the new service. Andrew Diamond, Ph.D., M.D., chief medical officer at Amazon One Medical, said the goal is to reduce some of the everyday frustrations people face when navigating healthcare.
“Nearly two-thirds of Americans feel overwhelmed by the healthcare system and wish their doctors had more time to understand their concerns,” Diamond said. “Health AI is designed to handle the logistical and informational work that creates friction in healthcare, so patients and providers can spend more time on what matters most: the human relationship at the heart of healing.”
How Amazon Health AI uses your medical history
Health AI becomes more useful when it understands your medical history.
With permission, the system can access information such as:
- Past diagnoses
- Medications
- Lab results
- Doctor’s notes
This data flows through a secure national network called the Health Information Exchange. Health AI can access records from hundreds of thousands of providers nationwide once permission is granted.
For example, imagine someone with asthma develops a cough during flu season. A generic search might treat that symptom like any other cough. Health AI can look at your history and ask follow-up questions based on your specific risk factors.
Health AI can provide general information about someone else’s health question, but personalized answers are limited to the medical history of the account holder.
That context helps the system provide more relevant guidance. Still, the assistant does not replace doctors. When the situation requires medical judgment, it connects you with a real clinician.
CHATGPT COULD MISS YOUR SERIOUS MEDICAL EMERGENCY, NEW STUDY SUGGESTS
Health AI can help explain lab results, check symptoms and connect you with care through your phone. (Amazon)
How Amazon connects AI with real medical care
The service works closely with Amazon One Medical providers. Prescription renewals can also move through the system, with requests sent to a One Medical provider who reviews the request before approval. You can fill prescriptions through Amazon Pharmacy or another pharmacy you prefer. This approach helps reduce the steps people often face when trying to get care. Instead of spending time searching for appointments or jumping between different apps, you can move from a question to a provider more quickly.
Special access for Prime members
Amazon is also adding a limited introductory benefit. Eligible members of Amazon Prime can receive up to five free message-based consultations with a One Medical provider.
Neil Lindsay, senior vice president of Amazon Health Services, said the goal is to make care easier to access through the tools people already use. “Eligible Prime member accounts get up to five free direct message care consultations with a One Medical provider for any of the 30 common conditions,” Lindsay said.
These visits cover common conditions, including:
- Colds and flu
- Allergies and acid reflux
- Pink eye and UTIs
- Hair loss and skin care
Outside the promotion, message or telehealth visits typically cost about $29. A full One Medical membership provides broader virtual care and costs less for Prime members than for non-members.
How Amazon says it protects health data
Health information raises serious privacy questions. Amazon says Health AI runs inside a HIPAA-compliant environment with strong encryption and strict access controls. According to the company, personal health data is not used to sell ads. Amazon also says protected health information from One Medical and Amazon Pharmacy is not used for advertising or sold to third parties.
The system also includes safety guardrails. If the AI cannot confidently answer a question, it directs you to a human provider. Behind the scenes, the technology runs on Amazon’s AI platform called Amazon Bedrock.
Amazon also emphasized that Health AI was designed alongside medical professionals rather than built purely as a technology product.
“This isn’t a chatbot with a healthcare skin,” said Prakash Bulusu, chief technology officer at Amazon Health Services. “It’s a system designed from the ground up to be personalized, trustworthy and useful.”
Bulusu said he personally tested the system with his own health data, and it surfaced lab work he had forgotten to complete after a physical exam.
CHATGPT HEALTH PROMISES PRIVACY FOR HEALTH CONVERSATIONS
You can ask Health AI about symptoms and receive guidance before deciding whether to seek medical care. (Amazon)
Why Amazon believes AI belongs in healthcare
Millions of people already search Amazon for vitamins, blood pressure monitors and health products. The company believes AI can help guide those searches and connect them with medical advice. Amazon also partnered with major health systems, including the Cleveland Clinic and Rush University System for Health, to create smoother referrals between primary care and specialists. The idea is continuity. You should not feel like you are starting from scratch every time you see a new provider.
What this means for you
Tools like Health AI show how quickly artificial intelligence is moving into everyday health decisions. For patients, the potential benefits are clear. Faster answers. Simpler records. Easier access to doctors.
Yet it also raises big questions about privacy, data control and how much we rely on automated systems for health advice. AI can help people understand their health. But the human doctor still plays the absolute most important role. The challenge will be finding the right balance.
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Kurt’s key takeaways
Healthcare can be frustrating. Long waits, confusing records and disconnected systems often leave you feeling lost. Amazon believes AI can help guide you through that process. If the technology works as promised, it could help millions of us understand our health faster and reach care sooner. Still, any system that handles sensitive medical information must earn trust over time. That trust will depend on transparency, security and how responsibly companies use personal health data.
Would you feel comfortable letting an AI assistant review your medical history and guide your health decisions? Let us know by writing to us at Cyberguy.com.
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Technology
Skullcandy’s bass-boosting Crusher headphones now come with Bose’s ANC
Skullcandy announced a new version of its Crusher wireless headphones today featuring a few of Bose’s audio technologies including its QuietControl ANC and head-tracking spatial audio. The Crusher headphone line differentiates itself from the competition through the use of both full-range and dedicated bass drivers in each ear cup to boost deeper frequencies. Skullcandy admits that approach can result in a loss of audio quality when the bass is heavily boosted, but its new Crusher 1080 ANC are meant to address and improve that with Bose’s help.
Available starting today for $279.99 in black, candy, primer, and cement color options, the new Crusher 1080 ANC feature redesigned drivers with a stiffer diaphragm material resulting in enhanced clarity and detail with less distortion at higher volume. As with previous models in the Crusher line, the bass boosting is entirely adjustable using Skullcandy’s mobile app or the on-headphone controls that now include a more prominent dial on the outside.
The Crusher 1080 ANC will be the first non-Bose headphones to feature that company’s TrueSpatial audio technology with head tracking that works whether you’re stationary or out for a run and its WaveForm audio engine that “keeps audio full, balanced, and smooth.” Skullcandy’s latest will also offer industry-leading noise cancellation with Bose’s six microphone QuietControl ANC tech that adapts as sounds around you get louder or quieter. The Crusher 1080ANC even features Bose’s SpeechClarity that reduces noise so your voice comes through clearly during a call, but they’re not the first third-party headphones to offer it.
Battery life is estimated to be up to 60 hours with ANC turned off, or 50 hours with it on, while a 10-minute rapid charge will keep the Crusher 1080 ANC going for up to four hours if they die. There’s multipoint pairing for connecting and switching between multiple devices, auto reconnect and wear detection that pauses music when you take the headphones off, and a design that folds flat for easier storage. The Crusher 1080 ANC supports Bluetooth 5.3 with LE Audio, low latency audio, and Auracast.
Technology
You paid for it. So why is your device showing ads?
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You paid for the product. So why does it feel like the company still controls the screen? That is the question more of us are starting to ask as smart devices get updated long after we bring them home. A refrigerator can show ads in your kitchen. A car can flash offers on the dashboard. Even a Windows 11 computer can surface promotions before you get to work.
The frustrating part is that this often happens through software updates. You tap update because you want your device to stay secure and work properly. Then one day, the product you bought starts acting like a billboard. This is also why it pays to understand the hidden privacy clauses and settings that come with smart products before those screens start doing things you never expected.
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Smart devices from refrigerators to cars and computers can show ads after software updates, raising questions about who controls screens consumers already paid for. (Michele Tantussi/Getty Images)
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Samsung Family Hub refrigerators started showing ads
Samsung Family Hub refrigerators are sold as connected kitchen hubs. You can use the screen for weather, calendars, grocery lists and other household features. But as we discussed on The CyberGuy Report podcast at CyberGuy.com, that same screen can also become a place for ads after a software update. Samsung began showing ads on some Family Hub refrigerator Cover Screens in the U.S. We reached out to Samsung about this, and a spokesperson provided us with this statement:
“Last year, Samsung piloted a new Cover Screen widget on Family Hub refrigerators in the U.S. The widget rotates through useful information like weather, news, calendar events, and curated ads. After the pilot concluded in March, the widget was launched fully with the same user experience.
Users can turn off the Cover Screen widget, including ads, in the Advertisements tab of the Settings menu (Settings > Advertisements > Cover screen Ads) without impacting any other features or functions. Ads can also be dismissed on the Cover Screens where shown, meaning that the dismissed ad will not appear again during that specific ad’s campaign period. Since the start of the pilot program last October, our review has indicated consumers are finding value in this new widget. The percentage of users who have turned off the feature is in the low single-digits.
A Cover Screen appears when the Family Hub screen is idle, and the widget only appears on the Weather, Color, and Daily Board themes. The widget does not appear on the Cover Screen’s Art or Album themes.”
That answer is important because Samsung says you can turn the Cover Screen ads off without losing other features. Still, the larger point remains. You bought a refrigerator, then a later update added an ad experience to the screen in your kitchen.
How to turn off Samsung Family Hub Cover Screen ads
On the Family Hub screen:
- Tap Settings
- Tap Advertisements
- Tap Cover Screen Ads
- Turn the switch off
You can also change the Cover Screen theme. Samsung says the widget does not appear on Art or Album themes.
Car screen ads appeared in Jeep, Ram and Chrysler vehicles
Now move from the kitchen to the driveway. Some Jeep, Ram and Chrysler drivers previously saw promotional messages on their infotainment screens through Stellantis’ Uconnect system.
Stellantis, the automaker behind Jeep, Ram, Chrysler and Dodge, says its In-Vehicle Message technology, or IVM, is designed to help the company stay in contact with owners at important points during ownership. The company says it uses IVM for important messages, such as vehicle recalls and vehicle health monitor alerts. Stellantis also confirmed that the earlier pop-up promotions were part of its in-vehicle messaging or Uconnect communication system. However, the company says it has not run the promotional in-vehicle messages referenced in those reports since mid-fall 2025 and has nothing planned for future in-vehicle promotional messages.
At the time those promotional messages were active, Stellantis says owners could opt out by calling customer service or by updating their profile or Message Settings on their vehicle brand’s website account, such as a Ram owner account. That update is important. There are no current promotional in-vehicle messages to opt out of, according to Stellantis. Still, the larger concern remains: modern vehicles are software-driven, and the screen in the middle of your dashboard can be changed long after you drive off the lot.
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Some Jeep, Ram and Chrysler drivers previously saw promotional messages on infotainment screens through Stellantis’ Uconnect system. (Kurt “Cyberguy” Knutsson)
Why dashboard messages feel more intrusive
A car screen is different from a phone app or website. You use that display for directions, music, climate controls and vehicle settings. So when a promotional message appears there, it can feel more personal than an ad on a webpage.
To be fair, in-vehicle messaging can serve an important purpose. Recall notices and vehicle health alerts can help owners respond to safety or maintenance issues faster.
However, promotional messages hit differently. You are sitting in a car you paid tens of thousands of dollars for. That screen should help you drive, maintain your vehicle and get where you are going without feeling like another place for a sales pitch.
Windows 11 ads can appear in several places
Then there is your computer. Windows 11 can show promotional content in places that feel like part of the operating system. That includes the lock screen, the Start menu and account-related notifications.
The lock screen can use Windows Spotlight, which displays rotating images along with tips, tricks and notifications. Start menu settings also include areas where Microsoft can show recommendations and account prompts.
Some of these messages may look like helpful notices. Others can feel like upsells. The most annoying ones are the alerts that look urgent, then steer you toward a Microsoft service such as OneDrive backup. Microsoft declined to comment for this story.
How to reduce ads and suggestions in Windows 11
You can cut down on much of this in Settings.
Change the lock screen:
- Go to Settings
- Click Personalization
- Click Lock screen
- Change Windows Spotlight to Picture
- Turn off Get fun facts, tips, tricks and more on your lock screen
Reduce Start menu suggestions:
- Go to Settings
- Click Personalization
- Click Start
- Turn off any available toggles for recommendations, tips, suggestions or personalized offers
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Samsung says Family Hub refrigerator Cover Screen ads can be turned off, but the feature highlights how connected appliances can change after purchase. (SeongJoon Cho/Bloomberg via Getty Images)
Limit account-related prompts:
- Go to Settings
- Click Personalization
- Click Start
- Turn off Show account-related notifications
Microsoft may change wording over time, so look for anything tied to recommendations, tips, suggestions, offers or account notifications. For more Windows settings help, see these Windows 11 tips.
Device screen ads are spreading after you buy
The real problem isn’t one ad on one screen. It is the fact that software gives companies a way to change products after you buy them. A refrigerator used to stay a refrigerator. A car dashboard used to do what it did on the day you drove off the lot. A computer operating system used to feel like the tool you used to get things done.
Now those screens can change later. A company can add a widget, promote a service or push an offer through an update. That does not mean every update is bad. Security fixes are essential. Bug fixes help. New features can be useful. However, ads feel different when they arrive after you already paid for the product. That is why you should keep your devices updated, but also check what changed after the update installs.
What this means to you
Before you buy a smart appliance, connected car or computer, think beyond the hardware. Ask what kind of software controls the screen. Check whether ads, recommendations or promotional content can be turned off.
After setup, go through the settings before you assume the default experience is the only option. Look for menus labeled ads, recommendations, notifications, tips, offers or personalization. If you are setting up a new device, this new electronics setup guide is a good place to start.
Also, pay attention after updates. If a new widget or pop-up appears, do not assume you have to live with it. There may be a buried toggle that turns it off. Most of all, remember that a screen in your home, car or office has value. Companies know that. You should know it too.
Kurt’s key takeaways
This is exactly why we covered this on The CyberGuy Report podcast at CyberGuy.com. It hits a nerve because you already paid for these products, yet companies can still use software updates to claim space on the screens you see every day. Samsung says Family Hub Cover Screen ads can be turned off. Stellantis says its vehicle promotions stopped in the fall of 2025. Windows 11 gives you some settings that reduce tips, suggestions and account prompts. Still, the pattern is hard to ignore. Companies are learning how to keep making money from a product after the sale. That may be great for them, but it can feel pretty lousy when the screen is inside your kitchen, your car or your computer. When you pay thousands of dollars for a product, that screen should work for you instead of becoming another place for a company to sell to you.
Which screen ad would bother you most: one on your refrigerator, one on your computer or one in your car? Let us know by writing to us at CyberGuy.com.
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Technology
Lucid’s bankruptcy rumor is a bad sign for the EV future
But despite the swift response, the damage was widespread. The panic immediately bled into competing automakers, pulling down shares of Rivian and Polestar as investors speculated about the long-term survival of EV-only companies in the face of slowing consumer demand and whiplash policy shifts. And it cast a harsh light on the precarity of all three companies and the future of electric vehicles.
The trouble started on Tuesday, when EV trade publication EV reported that restructuring firm AlixPartners had advised Lucid’s board to consider Chapter 11 bankruptcy or a take-private deal. The report also said AlixPartners had encouraged the board to further restructure in the US and Europe and to focus on the Gravity SUV. But while the rest of the media has since reported on Lucid’s denial, no other publication has confirmed EV’s scoop. (For what its worth, EV’s URL is “eletric-vehicle.com,” enshrining the incorrect spelling in its address.)
Lucid confirmed that it had hired AlixPartners, but denied that the firm had made any such recommendations to its board. Instead, AlixPartners would provide advice on “improving execution, strengthening operations and positioning Lucid to realize the full potential of its technology, products and innovation,” Lucid chief communications officer Nick Twork said.
Lucid went a step further, filing a cease and desist order against EV
Lucid went a step further, filing a cease and desist order against EV, claiming that the site’s report directly led to the stock crash. “In short, your actions caused serious injury to a number of investors,” Lucid’s chief legal officer and general counsel, Brian Tomkiel, said in the letter. “And they injured, and continue to injure, Lucid directly.”
Still, the timing was terrible. Lucid is genuinely not in good shape, having lost over $1 billion in the first quarter of the year. The company has also gone through two rounds of layoffs in 2026, having cut 12 percent of staff in February and then 18 percent in June. The company also reduced production at its factory in Arizona in a bid to counteract its high inventory and save money. And there’s been leadership turmoil, with COO Marc Winterhoff departing the company and his position being eliminated entirely in an effort to flatten the structure.
The report sent the stock into freefall, plummeting as much as 50 percent in one of the worst single-day drops in Lucid’s history. And with Polestar and Rivian also catching strays, it’s generally been a glum time for companies not named Tesla trying make a go of exclusively building electric vehicles. Wall Street is panicking because the rumors are aligning with the bad news coming out of these companies’ earnings reports. EV sales are stabilizing, but recovery is still a distant promise. The all-electric future seems further away than ever.
Whether or not Lucid is actually weighing Chapter 11, it’s a sure sign of more turbulent waters ahead. Polestar getting strong-armed out of the US over its Chinese ties has left a lot of EV owners and dealers scratching their heads. Rivian is in an increasingly precarious position thanks to its huge, expensive bet on becoming a mass-market car company with the production of the R2.
All of these companies are increasingly reliant on big stakeholders — Lucid with Saudi Arabia’s Public Investment Fund, Polestar with Geely, and Rivian with Volkswagen — for their future survival. If any of these big backers get cold feet, the future could get really dark really fast.
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