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Scammers are using DocuSign emails to push Apple Pay fraud

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Scammers are using DocuSign emails to push Apple Pay fraud

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Phishing scams are getting smarter, and one of the latest tricks involves fake DocuSign emails that appear to show charges from major companies like Apple. At first glance, these fraud messages look convincing, often including a receipt, order ID and even a support number. But instead of connecting you to Apple or another legitimate service, that number links you directly to scammers.

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DON’T FALL FOR THIS BANK PHISHING SCAM TRICK

All about the DocuSign & Apple Pay fraud

These phishing emails pretend to be billing receipts for recent Apple Pay purchases. They typically claim that a subscription has been charged to your account and prompt you to call a phone number if you do not recognize the charge.

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Scammers spoof Apple, Netflix, and other brands to push fake subscription charges posing as DocuSign. (Kurt “CyberGuy” Knutsson)

The emails often use well-known brands such as Apple, Netflix, Expedia, or even lawn service companies to make them seem credible. Some also include a “DocuSign” link with a security code, creating the illusion that you need to access a file to confirm the transaction.

In reality, neither Apple nor these other companies sends billing receipts through DocuSign. That detail alone is a red flag. Another telltale sign is the sender’s address. It may contain odd characters, such as a Cyrillic “B” replacing the “B” in “Billing,” which helps scammers bypass spam filters.

AMAZON ALERTS CUSTOMERS ABOUT IMPERSONATION SCAMS

How the DocuSign scam works

The scam aims to catch you off guard and pressure you into acting fast. The email claims your Apple Pay account has been charged for a subscription or purchase. It includes an order ID, a charge amount, and a DocuSign link that supposedly holds a receipt or confirmation file. To make it look even more convincing, some versions add a security code to “unlock” the document.

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The message also lists a phone number and urges you to call if the charge was not authorized. That number is the core of the scam. Instead of reaching Apple, Netflix or whichever company the email pretends to represent, you end up speaking with a scammer posing as a support agent.

Once you’re on the call, the scammer tries to convince you that your account has been compromised or that the payment must be reversed right away. From there, the tactics vary. They might ask for your Apple ID, banking details, or card numbers. They may pressure you to download remote access software so they can “fix” the issue on your device. In some cases, they demand payment for fake account protection or reversal fees.

DocuSign scam uses fake receipts and urgent language to steal personal information from users. (Kurt “Cyberguy” Knutsson)

The end goal is always the same: gain enough access to lock you out of your accounts, steal sensitive data, or initiate fraudulent transactions. What makes these scams dangerous is how they combine multiple red flags in one message: a realistic-looking receipt, official logos, a DocuSign link, urgent language, and a phone number that appears to be the quickest way to resolve the issue.

HOW TO TELL IF A LOGIN ALERT IS REAL OR A SCAM

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5 ways to stay safe from the DocuSign scam

Scammers rely on people reacting quickly without questioning the details. The good news is that there are simple steps you can take to protect yourself. Here are five practical ways to stay safe.

1) Inspect the sender address carefully

Scammers often use email addresses that look close to official ones but contain subtle differences, such as extra letters or swapped characters. If the email does not come from an official domain like @apple.com, it is not legitimate.

Fraudulent billing emails claim Apple Pay charges and link victims to fake support lines using DocuSign. (Kurt “CyberGuy” Knutsson)

 2) Know how companies send receipts

Apple, Netflix, and other major services do not send billing statements through DocuSign. If a receipt shows up in this format, you can safely assume it is a scam. Real receipts always come directly from the service provider itself.

3) Watch out for phishing links and use strong antivirus software

Be cautious with any links in suspicious emails. Scammers often mask harmful links behind text that looks legitimate, such as “View Document” or “Review Payment.” Hover over the link without clicking to see the real web address. If it does not match the official company domain, do not click.

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The best way to safeguard yourself from malicious links is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.

Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android & iOS devices at CyberGuy.com.

4) Double-check your transaction history

Instead of trusting the email, confirm whether a charge actually exists. Apple users can review purchases directly from the Settings app under their Apple ID. If nothing shows up, the receipt is fake. Other services have similar ways to check history.

5) Delete personal data from the internet

The less information scammers can find about you online, the harder it is for them to craft convincing attacks. Consider removing old accounts you no longer use, limit the personal details you share publicly on social media, and use data removal services when possible. This reduces the risk of your name, email, or phone number being targeted in scams like this.

While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice.  They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites.  It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet.  By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

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Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

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Kurt’s key takeaway

Phishing scams are constantly evolving, and the DocuSign Apple Pay ruse is just one of many. The best defense is a healthy dose of skepticism. If something feels off, stop, double-check, and confirm directly through official channels. Scammers rely on panic and quick reactions. By slowing down and verifying details, you can protect yourself from falling into their trap.

Should email providers step up their filters so fewer of these messages slip through? Let us know by writing to us at Cyberguy.com.

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Is the ‘Holy Grail of batteries’ finally ready to bless us with its presence?

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Is the ‘Holy Grail of batteries’ finally ready to bless us with its presence?

Earlier this year, a relatively unknown startup from Finland made a startling announcement: It had finally solved solid-state batteries.

Not only that, but Donut Lab, a spinoff of Verge Motorcycles, said that its solid-state battery — long considered the “Holy Grail of batteries” for their high-density, durable, fast-charging abilities — would go into production later this year.

Battery experts were understandably skeptical. After all, solid-state batteries are one of those technologies, along with artificial general intelligence and the hyperloop, that seem perpetually two years away. And while most legitimate efforts in this field — whether academic or commercial — have some level of published research or recognizable names attached, Donut Lab seemed to have emerged out of nowhere, with no known researchers or prior presence in the field. This lack of traceability immediately raised concerns about the startup’s credibility.

“I can’t say they didn’t do it,” said Eric Wachsman, the director of the Maryland Energy Innovation Institute and an expert on solid-state batteries and solid oxide fuel cells. “All I can say is they haven’t demonstrated that they have.”

The skepticism seems warranted, especially when you consider how many other people have been chasing the solid-state dream. Were we really to believe this obscure startup had beaten Toyota, Stellantis, and the entire nation of China to the punch? The odds were against it.

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Donut Lab seemed to anticipate the doubt, launching a website last February called idonutbelieve.com that would serve as a platform to publish independent tests verifying that, in fact, its solid-state battery was real, and spectacular. Over the course of several weeks, the startup posted third-party results from state-owned VTT Technical Research Centre of Finland that it said proved its battery was what it said it was: a fast-charging, high-energy-density solid-state battery that wasn’t actually a supercapacitor in disguise.

“The resistance won’t disappear when we present the proof,” Donut Lab CEO and cofounder Marko Lehtimäki said in a video. “It will just intensify because this new technology is a threat to the established players in the industry.”

But Donut Lab is still hiding the ball on some key information. At CES in January, the startup said its solid-state battery has an energy density of 400Wh per kilogram—roughly twice that of typical lithium iron phosphate (LFP) batteries in production. Not only that, but it could charge to full in five minutes, had a practically unlimited lifespan of 100,000 charging cycles, was unaffected by heat and cold (negative 30 degrees Celsius and 100C), and contains no rare earth elements, precious metals, or flammable liquid electrolytes.

Much of that remains unsubstantiated. Even after posting five independent test reports from VTT, the startup has yet to demonstrate three of the most important metrics: chemistry, density, and cycle-life claims.

The stakes are incredibly high. Imagine an electric vehicle that can travel 700–800 miles on a single charge, and that wasn’t at risk of bursting into flames because the flammable electrolytes had been replaced with a solid material.

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In lithium-ion batteries, the motion of the liquid electrolytes generates heat, and in certain situations, this can slip into a “thermal runaway” effect that results in a fire. By comparison, solid-state batteries would make it safer to quickly draw power from (or add it back to) the battery, meaning you could theoretically charge an EV faster. It also could mean, structurally, less room has to be devoted to temperature control, which could allow companies to squeeze more battery cells into the same size pack.

After reviewing the tests of the Donut battery, Wachsman said there are still significant concerns. During the extreme heat tests, for example, the pouch surrounding Donut’s battery lost its vacuum seal. Gas generation inside batteries — caused by processes like electrolyte decomposition or oxygen release — can lead to swelling and rupture of the battery pouch. But without knowing the exact chemistry of the cell, it’s difficult to say how significant it is that Donut’s battery had this failure.

Setting aside the Donut battery for a moment, solid-state batteries have struggled to graduate from the laboratory to the assembly line because of well-documented problems. These batteries are often plagued by the formation of metallic cracks called dendrites that cause them to short circuit. Think of them like cracks that form on a sidewalk when a tree root grows underneath.

Dendrites have been a thorn in the side of battery developers since the 1970s. One reason lithium-ion batteries have become ubiquitous while other approaches have stalled is that their commonly used graphite anodes are less susceptible to dendrite formation.

But new discoveries could help engineers finally overcome these hurdles. A research team from MIT recently published a study in Nature that found that chemical reactions caused by high electrical currents that weaken the electrolyte also make it more susceptible to dendrite growth. That’s why developing stronger electrolytes alone hasn’t solved the decades-old dendrite problem. And it could point to the importance of developing more chemically stable materials to finally fulfill the promise of solid-state batteries.

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Progress is already being made — where else? — in China. Last month, CATL, which controls nearly 40 percent of the global battery market, filed a patent application for solid-state batteries with a reported 500Wh energy density. According to CarNewsChina, the battery maker has already been planning small-scale production in 2027. But automotive-grade cells won’t be ready likely until the end of the decade.

Other Chinese companies are rushing ahead. Automaker FAW said recently that its “liquid-solid-state” lithium-rich manganese cell with 500Wh/kg was ready for vehicle integration.

China is already laying the groundwork for mass production by the end of the decade, by which point it hopes the technology will be mature. And why wouldn’t it? This is a country that has taken EVs and battery development seriously for years, allowing it to corner the market on much of the world’s supply.

Different companies are taking different approaches. For example, Honda is committed to sulfur-based electrolytes despite emerging alternatives. Last October, Toyota announced “the world’s first practical use of all-solid-state batteries in BEVs” by 2027 or 2028. And Mercedes, using a prototype battery from startup Factorial, was able to get an electric EQS sedan a real-world range of 749 miles.

“The companies probably have a ways to go,” said Alevtina Smirnova, director of the NSF Industry-University Cooperative Research Center for Solid-State Electric Power Storage. “Because there is no comparison to what is happening now in China to what is happening here in the US.”

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For its part, Donut Lab is unperturbed by the skepticism around its claims. On April 1st, Lehtimäki posted a new video addressing some of the controversy surrounding its solid-state batteries. He also revealed that Donut Lab had created a second, more production-ready version of its battery that would start shipping to customers later this year.

There was a crucial admission: The widely discussed “100,000 cycles” figure was a design target, he said, not an experimentally verified result. Actual testing has been conducted over shorter cycles, with projections extrapolated based on known variables such as charge rate, temperature, and usage conditions.

He then pivoted to a more near-term project: Donut Lab’s latest merch drop, including a “tin-foil”-covered bucket hat.

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Fox News AI Newsletter: Lowe’s $250M bet on blue-collar jobs that AI can’t do

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Fox News AI Newsletter: Lowe’s 0M bet on blue-collar jobs that AI can’t do

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Welcome to Fox News’ Artificial Intelligence newsletter with the latest AI technology advancements.

IN TODAY’S NEWSLETTER:

Lowe’s CEO warns AI can’t climb a ladder as company makes $250M bet on blue-collar future

Wisconsin town becomes first in nation to pass referendum restricting AI data center development

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Amazon rebuilding customer shopping experience around AI from ground up

HAMMERING IT HOME: Lowe’s CEO warns AI can’t climb a ladder as company makes $250M bet on blue-collar futureThe CEO of Lowe’s highlighted the physical limitations of artificial intelligence, noting that AI “can’t climb a ladder,” while simultaneously announcing the home improvement company’s massive $250 million investment focused on the future of blue-collar work.

CITIZENS FIGHT BACK: Wisconsin town becomes first in nation to pass referendum restricting AI data center developmentA local community in Wisconsin became the first in the nation to pass a referendum designed to restrict the development of massive artificial intelligence data centers in their area.

CLEAN SHEET: Amazon disrupting itself, rebuilding customer shopping experience around AI from ground up – Tech giant Amazon is intentionally disrupting its own established e-commerce models by rebuilding the entire customer shopping experience from the ground up to center around advanced artificial intelligence technologies.

Amazon CEO Andy Jassy speaks during an Amazon Devices launch event in New York City, Feb. 26, 2025. (Brendan McDermid/Reuters)

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SECURITY DISPUTE: Federal appeals court rejects Anthropic bid to block Pentagon blacklist in AI disputeA federal appeals court denied a bid by artificial intelligence company Anthropic to block a Pentagon blacklist amid an ongoing legal dispute regarding defense contracting and AI technology.

War Secretary Pete Hegseth marveled at the ‘war time speed’ of Operation Epic Fury forces. (Win McNamee/Getty Images)

WHAT’S AT STAKE: OPINION: Chad Wolf: China’s AI mockery shows fight for America is underwayFormer acting Homeland Security Secretary Chad Wolf argues in a Fox News Digital op-ed that China’s mockery in the artificial intelligence space is a clear indicator that the high-stakes fight for America’s future is already actively underway.

ENEMY WITHIN: OPINION: We could win AI war, still lose all our freedoms if we aren’t carefulA newly published opinion essay from Fox News Digital explores the complex geopolitical and domestic threats surrounding artificial intelligence, cautioning that the United States could successfully win the global AI arms race but still risk losing fundamental freedoms if careful guardrails are not implemented.

REVOLUTIONARY MOMENT: Hollywood titan believes AI is a revolutionary moment reshaping industriesA prominent Hollywood titan expressed strong convictions regarding artificial intelligence, characterizing the technology’s rapid advancement as a revolutionary moment that is fundamentally reshaping the entertainment industry and beyond.

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BOT DOC: AI chatbots refilling psych meds sparks debateIf you have ever waited weeks just to renew a mental health prescription, you already know how frustrating the system can feel. Now imagine handling that refill through a chatbot instead of a doctor.

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Now the FAA says gamers are the answer to its air traffic controller shortage

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Now the FAA says gamers are the answer to its air traffic controller shortage

The Federal Aviation Administration (FAA) has struggled for years to have enough air traffic controllers to address shortages, with the US Government Accountability Office (GAO) saying in January that the number of people in the job in the US has declined by around 6 percent “in the last decade.” Now the Trump administration is rolling out a recruiting campaign targeting gamers ahead of the opening of the annual air traffic control hiring window on April 17th.

Even with the campaign, getting qualified individuals through training and into the role may still be a challenge: according to the Department of Transportation’s Office of Inspector General (OIG), the FAA is facing “considerable challenges with training, including a shortage of qualified instructors, training capacity limitations, an outdated curriculum, and high training failure rates.”

An FAA video full of clips of things like Madden NFL, Fortnite, League of Legends esports, and the Xbox One stinger from commercials promises an average salary of $155,000 per year after three years and says that “you’ve been training for this.”

In a press release, the FAA says that air traffic controllers said in exit interviews that gaming was an influence on “their ability to think quickly, stay focused, and manage complexity.” The FAA’s website about the application process encourages applicants to “level up” their career. However, the Trump administration isn’t the first to target gamers for the role; according to The New York Times, the Biden administration launched a “Level Up” recruiting push in 2021, encouraging gamers as well as women and members of minority groups to become air traffic controllers.

Getting more air traffic controllers has been a focus for Sean Duffy, President Trump’s secretary of transportation, and he announced a plan to “supercharge” hiring shortly after he was sworn in for the job last year. That campaign closed in March 2025 and “attracted more than 10,000 applications,” resulting in about 600 trainees entering the Controller Training Academy, the OIG says. And the GAO says that some attrition during the air traffic controller hiring process “may be preventable,” noting that the hiring process can be “difficult to navigate” and that applicants may have already accepted other jobs by the time they get an employment offer.

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The National Air Traffic Controllers Association (NATCA), the union representing air traffic controllers, “welcomes innovative approaches to expanding the candidate pool,” including “outreach to individuals with high-level aptitude skills such as gamers,” according to a statement from NATCA president Nick Daniels.

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