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Denver shelter where child fell several stories from window has a history of broken window locks

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Denver shelter where child fell several stories from window has a history of broken window locks


The Denver building where an 11-year-old girl was injured after falling several stories from an open window on Monday has a history of broken window locks, according to city officials and legal letters sent to the Salvation Army.

A resident at Denver’s Tamarac Family Shelter reached out to Darren O’Connor — a Colorado-based attorney who focuses on family law, civil rights and eviction tenant representation — early last year because water was seeping into his family’s unit and causing mold to grow in the carpet, O’Connor said.

The leakage was traced to an unsealed, sliding glass window that wouldn’t close entirely or lock, which concerned the family with a crawling toddler, O’Connor said.

O’Connor described the issue as a “phenomenal risk of catastrophe” in a letter to the Salvation Army about the unit’s habitability in February 2024.

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Throughout his investigation, O’Connor discovered that a large chunk of the building’s windows weren’t sealed and shelter residents were opening the already lock-broken windows or unscrewing them to cool off, he said. All of the windows led to tiny platforms with no railings to prevent a multi-story fall.

The family shelter at 7525 E. Hampden Ave. used to be an Embassy Suites hotel. The hotel removed the railings and locked window access to the balconies before the city bought the building, Denver Mayor Mike Johnston said during a Mayor-Council meeting on Tuesday.

“When we acquired it, we shored up the locks,” Johnston said. “We also put notices on every window in both English and Spanish saying ‘Do not open these sliding doors’.”

Some residents broke off the locks and opened the doors against that guidance, which is how Monday’s tragedy happened, he said.

It’s unknown if the 11-year-old girl has been released from the hospital. The Salvation Army previously said the girl was seven years old.

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The cause of the fall is also unknown, but Derek Woodbury, a spokesperson for the city’s Department of Housing Stability, called the situation an “accidental falling” on Monday.

The Denver Police Department is investigating the incident. An unidentified spokesperson for the department said the girl suffered serious injuries when she fell from the seventh floor to a second-story rooftop but is expected to survive.

“The reason the balconies don’t have a fence is because you’re not supposed to get out there to begin with,” said Jon Ewing, a spokesperson for the city of Denver.

Ewing said the windows are screwed shut and shelter tenants sign an agreement not to open them. The screws are supposed to be inspected every week, but they’re certainly inspected at turnover by Salvation Army staff, Ewing said.

“You have to open them yourself … unless somebody didn’t notice that the window could still open,” Ewing said.

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The Salvation Army did not respond to multiple requests for comment on Tuesday.

The windows open roughly four inches for ventilation, but the screws make it difficult for some, Ewing said. City officials are installing new fasteners in the shelter’s rooms to fix that issue and prevent tampering.

“What we’re doing today is making a permanent solution where we’re putting in bolts that can’t be manipulated with … regular screwdrivers that you can buy at the store to go even a step further,” Director of Denver’s Department of General Services Al Gardner said during the Mayor-Council meeting.

Staff also went through every room in the shelter to tighten the current window bolts and ensure the windows couldn’t open from the inside, Gardner said.



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Denver, CO

Students push for statewide

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Students push for statewide


Students from across the Denver metro are heading to the state Capitol to push for free after-school opportunities statewide.

The proposal would create a “My Colorado Card” program, giving students in sixth through 12th grades access to cultural, arts, recreational and extracurricular activities throughout the state.

For students like Itzael Garcia, Denver’s existing “My Denver Card” made a life-changing difference. He said having access to his local recreation center helped keep him safe.

Itzael Garcia explains how the My Denver Card program has helped him.

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“We had a couple stray bullets go through our living room window, we had people get shot in front of our house, different things like that,” Garcia said. “Over the summer, being able to go to the public pool, it provided a space for us to all come together. In a way, it acted as a protective factor.”

The My Denver Card provides youth ages 5 to 18 with free access to the zoo, museums and recreation centers. For some, like Garcia, it has served as a safe haven.

That impact is why students involved with the nonprofit FaithBridge helped craft legislation to expand a similar pilot program to communities outside Denver.

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“We really just thought that inequity and really distinct opportunity deserts for students was really important for us to correct,” said Mai Travi a junior at Thomas Jefferson High School. Another student echoed that sentiment.

“We have a lot of students in the program that come from Aurora Public Schools, and they don’t have access to the same cultural facilities that we have living here; opportunities that really define our childhood experiences,” said Jack Baker, also a junior at Thomas Jefferson High School.

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Vernon Jones (right) speaks with students in My Denver Card program.

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Vernon Jones, director of the nonprofit FaithBridge, said organizers are still working out logistics but hope to partner with counties across Colorado.

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“This is a strategy to work for all of Colorado,” he said.

Denver school board member Marlene De La Rosa said the My Denver Card program has been impactful since its launch in 2013.

“For students that are on free and reduced lunch, the ‘My Denver Card’ can help scholarship some of their fees to participate in the youth sports at the recreation centers,” De La Rosa said.

Last year, 45,000 Denver youth had a card, accounting for 450,000 visits to recreation centers, outdoor pools and cultural facilities, she said.

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“I think it is very beneficial,” De La Rosa said.

The Denver program is funded by city tax dollars approved by voters in 2012. The proposed statewide pilot would instead rely on donations and grants.

The bill has cleared its first committee but still needs approval from the full House and Senate.

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Tempers flare during another tightly contested matchup between Denver Nuggets, Oklahoma City Thunder

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Tempers flare during another tightly contested matchup between Denver Nuggets, Oklahoma City Thunder


OKLAHOMA CITY – The temperature of one of the NBA’s most heated rivalries got turned up a couple of notches Friday at Paycom Center.  Things reached a boiling point with eight minutes left in regulation after Jared McCain gave the hosts a two-point lead. Thunder guard Lu Dort obstructed Nikola Jokic’s route down the court […]



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University of Denver to close Ricks Center for Gifted Children next year

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University of Denver to close Ricks Center for Gifted Children next year


The University of Denver will close the Ricks Center for Gifted Children next year as enrollment has fallen in recent years, the college announced this week.

The Ricks Center, which serves gifted children as young as 3 years old, will operate for the 2026-27 academic year before closing, according to a letter DU sent parents on Wednesday.

“The University of Denver has made the difficult decision to close the Ricks Center for Gifted Children at the conclusion of the 2026–2027 academic year,” spokesman Jon Stone said in a statement. “This decision reflects long-term operational and financial considerations and is not a reflection of the school’s quality, leadership, or community.”

The center, which is located on DU’s campus, was started in 1984 as the University Center for Gifted Young Children. The program offers classes to students in preschool through eighth grade, according to the website.

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The program, along with other public K-12 schools in the state, has experienced declining enrollment in recent years. The center enrolled 142 students for the 2025-26 academic year, which is down from 200 pupils four years ago.



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