Connect with us

Business

Column: It's the season for scams, so here's a piece of advice: Never do business with strangers

Published

on

Column: It's the season for scams, so here's a piece of advice: Never do business with strangers

The text arrived midday, saying a delivery to me was on hold. To fix the problem, all I had to do was click on a web link and enter my ZIP Code.

“Have a great day from the USPS team!” the text said.

The awkwardly worded message (with bad punctuation and an international phone number) was clearly not from the Postal Service. And if I can hazard a wild guess, I don’t think the senders really wanted me to have a great day.

They wanted to rip me off and, so, a word to the wise this holiday season:

Watch your wallet.

Advertisement

California is about to be hit by an aging population wave, and Steve Lopez is riding it. His column focuses on the blessings and burdens of advancing age — and how some folks are challenging the stigma associated with older adults.

Fraud is a year-round, multibillion-dollar international enterprise. But for thieves, the season of joy is a wide-open window of opportunity, as AARP warned Nov. 18:

“With scammers looking to take advantage of consumers from all angles, new AARP survey research reveals that people need to be vigilant this holiday season as they buy gifts, book their travel arrangements, and donate to charities.”

Advertisement

Many of the scams are run by sophisticated international syndicates, said Kathy Stokes, director of fraud prevention at AARP’s Fraud Watch Network. Those crooks are working every channel, fishing for victims by email, phone calls, texts, fliers and regular mail.

Unwitting people are forking over money via gift cards, cryptocurrency, credit cards, cash and wire transfers. Losses often are virtually impossible to recover because the money is on foreign soil before the victims know they’ve been robbed.

Stokes said that in one common ripoff, thieves are going after people who own timeshares they’re trying to dump.

“There’s all this paperwork that makes it look legitimate, like you’re paying to get out of the timeshare,” Stokes said. But the crooks are pocketing thousands of dollars while the target is still stuck with the timeshare.

Last week, in a national conference on scams targeting older adults, Deborah Royster of the federal Consumer Financial Protection Bureau warned that consumers are being wiped out in a flash.

Advertisement

“Retirement savings and other resources that people have earned over a lifetime, and depend on,” Royster said, “can be gone in an instant.”

In that same conference, Virginia lawyer Julie M. Strandlie said her 85-year-old mother lost $80,000 between Thanksgiving and Christmas five years ago in a common scam that began with “flashing graphics and pounding voices” on her computer screen, warning of a virus.

“There’s a number to call for help, but it’s not the real Microsoft,” Strandlie said.

Her mother fell for the ruse, giving the criminals remote access to unlock her frozen computer. She was then duped into believing they had deposited money into her account, and she needed to pay it back in cash and gift cards from Best Buy and Target.

As LAPD Lead Officer Carlos Diaz looks on, Detective Albert Smith leaves a card with Marta Barillas, who was robbed recently

As LAPD Lead Officer Carlos Diaz, left, looks on, LAPD Det. Albert Smith leaves his card with Marta Barillas after a presentation about financial scams and physical abuse against seniors at St. Barnabas Senior Services in Los Angeles in June 2023.

(Genaro Molina / Los Angeles Times)

Advertisement

Steve McFarland, president and CEO of the Better Business Bureau region that runs from Palo Alto to Long Beach, said his office is getting 1,100 consumer complaints of all types each and every day.

He wasn’t kidding and repeated the number.

McFarland and other sources say a greater percentage of millennials report fraud than do older adults, but the latter group suffers greater losses. And across the age spectrum, McFarland said, gift card scams are hot right now.

Bar codes on those cards can be tampered with or photographed by someone before they’re sold, McFarland said. The buyer of the card goes to a checkout stand and puts, let’s say, $100 on the card to be redeemed at Target, Burger King or any number of establishments.

Advertisement

But when the recipient goes to redeem it, the funds are gone. It happened last year to L.A. County Supervisor Janice Hahn, who bought a $100 VISA gift card for a nephew who found that it wasn’t worth a nickel. Hahn later warned of the scam, along with McFarland, on L.A.’s Eyewitness News.

“It’s called gift card draining and these scammers have found several slick ways to victimize unsuspecting shoppers,” Hahn said.

In addition to outright scams, this is a time of year when solicitations for charitable donations can fill your mailbox.

“A lot of charities are trying to close out strong, and criminals know that and are vying for the same dollars,” Stokes said.

If it’s not an established organization that’s known for its good work, Stokes advised going to the Better Business Bureau’s give.org website, where you can type in the name of the charity to find out whether it’s legit. You can also find out what percentage of donations go to the cause versus overhead costs.

Advertisement

Your best policy, unfortunately, is to be suspicious of everything. I recently got a letter with my mortgage lender’s name in the window and opened it to find a warning that this was my “FINAL NOTICE” to avoid a monthly payment increase.

It looked hinky, and on the back page, in fine print, I learned that the mail was from a lender unaffiliated with my mortgage company.

If you see “final notice,” “urgent” or “benefit disbursement enclosed,” don’t even bother opening the envelope.

A friend shared a tall stack of mail that keeps coming for his mother, who died months ago, and as I sifted through it I found one attempt after another to separate her from her money. “Copy of Final Check Enclosed,” said one, and in the cellophane window was what looked like a check for $437.18 that said “Pay to the order of …”

But it wasn’t a check, of course. It was a solicitation from a lobbying firm claiming it will fight to preserve Social Security funding (and by the way, she had a lot of mail from organizations claiming they were out to do the same).

Advertisement

The fake check was described as an example of what she stood to lose if she didn’t immediately support the cause by pulling out her credit card and making an “urgent donation” to keep Social Security solvent.

And then there were solicitations from organizations representing a Noah’s Ark of endangered animals. Look, I’m an animal lover, but how does one begin to sort through all the pleas?

Save the pigs. The horses. The bees. The lions. The donkeys.

“Sunday, a baby donkey was ripped from his mother and brutalized,” said one envelope.

Lots of appeals for dogs, too. One included the photo of a dog with amazing verbal skills, judging by the quote attributed to the canine: “I wish for no one else to be hurt the way humans have hurt me.”

Advertisement

I feel for the dog, but if he can actually speak, let’s get him an agent and send him out on tour so the pup can raise a fortune for his cause.

Of course, there are plenty of good charities out there that are worthy of your generosity, but be careful.

With solicitations. With email. With texts. With phone calls.

All of it.

Banks should be doing more to prevent repeated, questionable, out-of-the-ordinary withdrawals and wire transfers. The gift card industry ought to be able to rein in rampant fraud with smarter security measures.

Advertisement

And people of all ages need to be more discerning, refuse to provide personal information such as Social Security numbers, and get some advice from a trusted friend or loved one before signing any checks or doing business with strangers.

Last year I wrote about two retired L.A. residents, a former teacher and a former banker, who were swindled out of roughly $80,000 apiece in internet scams. Earlier this year I wrote about a Redwood City woman who was taken for $1.8 million, and an Alhambra woman, Alice Lin, who lost $720,000 in an “investment” scheme introduced to her by a man she met on a chat app.

I reached out to Lin, who had some good advice on all forms of communication from sources you don’t know or trust.

“Do not respond,” Lin said. “Don’t touch it.”

steve.lopez@latimes.com

Advertisement

Business

Versant launches, Comcast spins off E!, CNBC and MS NOW

Published

on

Versant launches, Comcast spins off E!, CNBC and MS NOW

Comcast has officially spun off its cable channels, including CNBC and MS NOW, into a separate company, Versant Media Group.

The transaction was completed late Friday. On Monday, Versant took a major tumble in its stock market debut — providing a key test of investors’ willingness to hold on to legacy cable channels.

The initial outlook wasn’t pretty, providing awkward moments for CNBC anchors reporting the story.

Versant fell 13% to $40.57 a share on its inaugural trading day. The stock opened Monday on Nasdaq at $45.17 per share.

Comcast opted to cast off the still-profitable cable channels, except for the perennially popular Bravo, as Wall Street has soured on the business, which has been contracting amid a consumer shift to streaming.

Advertisement

Versant’s market performance will be closely watched as Warner Bros. Discovery attempts to separate its cable channels, including CNN, TBS and Food Network, from Warner Bros. studios and HBO later this year. Warner Chief Executive David Zaslav’s plan, which is scheduled to take place in the summer, is being contested by the Ellison family’s Paramount, which has launched a hostile bid for all of Warner Bros. Discovery.

Warner Bros. Discovery has agreed to sell itself to Netflix in an $82.7-billion deal.

The market’s distaste for cable channels has been playing out in recent years. Paramount found itself on the auction block two years ago, in part because of the weight of its struggling cable channels, including Nickelodeon, Comedy Central and MTV.

Management of the New York-based Versant, including longtime NBCUniversal sports and television executive Mark Lazarus, has been bullish on the company’s balance sheet and its prospects for growth. Versant also includes USA Network, Golf Channel, Oxygen, E!, Syfy, Fandango, Rotten Tomatoes, GolfNow, GolfPass and SportsEngine.

“As a standalone company, we enter the market with the scale, strategy and leadership to grow and evolve our business model,” Lazarus, who is Versant’s chief executive, said Monday in a statement.

Advertisement

Through the spin-off, Comcast shareholders received one share of Versant Class A common stock or Versant Class B common stock for every 25 shares of Comcast Class A common stock or Comcast Class B common stock, respectively. The Versant shares were distributed after the close of Comcast trading Friday.

Comcast gained about 3% on Monday, trading around $28.50.

Comcast Chairman Brian Roberts holds 33% of Versant’s controlling shares.

Advertisement
Continue Reading

Business

Ties between California and Venezuela go back more than a century with Chevron

Published

on

Ties between California and Venezuela go back more than a century with Chevron

As a stunned world processes the U.S. government’s sudden intervention in Venezuela — debating its legality, guessing who the ultimate winners and losers will be — a company founded in California with deep ties to the Golden State could be among the prime beneficiaries.

Venezuela has the largest proven oil reserves on the planet. Chevron, the international petroleum conglomerate with a massive refinery in El Segundo and headquartered, until recently, in San Ramon, is the only foreign oil company that has continued operating there through decades of revolution.

Other major oil companies, including ConocoPhillips and Exxon Mobil, pulled out of Venezuela in 2007 when then-President Hugo Chávez required them to surrender majority ownership of their operations to the country’s state-controlled oil company, PDVSA.

But Chevron remained, playing the “long game,” according to industry analysts, hoping to someday resume reaping big profits from the investments the company started making there almost a century ago.

Looks like that bet might finally pay off.

Advertisement

In his news conference Saturday, after U.S. Special Forces snatched Venezuelan President Nicolás Maduro and his wife in Caracas and extradited them to face drug-trafficking charges in New York, President Trump said the U.S. would “run” Venezuela and open more of its massive oil reserves to American corporations.

“We’re going to have our very large U.S. oil companies, the biggest anywhere in the world, go in, spend billions of dollars, fix the badly broken infrastructure, the oil infrastructure, and start making money for the country,” Trump said during a news conference Saturday.

While oil industry analysts temper expectations by warning it could take years to start extracting significant profits given Venezuela’s long-neglected, dilapidated infrastructure, and everyday Venezuelans worry about the proceeds flowing out of the country and into the pockets of U.S. investors, there’s one group who could be forgiven for jumping with unreserved joy: Chevron insiders who championed the decision to remain in Venezuela all these years.

But the company’s official response to the stunning turn of events has been poker-faced.

“Chevron remains focused on the safety and well-being of our employees, as well as the integrity of our assets,” spokesman Bill Turenne emailed The Times on Sunday, the same statement the company sent to news outlets all weekend. “We continue to operate in full compliance with all relevant laws and regulations.”

Advertisement

Turenne did not respond to questions about the possible financial rewards for the company stemming from this weekend’s U.S. military action.

Chevron, which is a direct descendant of a small oil company founded in Southern California in the 1870s, has grown into a $300-billion global corporation. It was headquartered in San Ramon, just outside of San Francisco, until executives announced in August 2024 that they were fleeing high-cost California for Houston.

Texas’ relatively low taxes and light regulation have been a beacon for many California companies, and most of Chevron’s competitors are based there.

Chevron began exploring in Venezuela in the early 1920s, according to the company’s website, and ramped up operations after discovering the massive Boscan oil field in the 1940s. Over the decades, it grew into Venezuela’s largest foreign investor.

The company held on over the decades as Venezuela’s government moved steadily to the left; it began to nationalize the oil industry by creating a state-owned petroleum company in 1976, and then demanded majority ownership of foreign oil assets in 2007, under then-President Hugo Chávez.

Advertisement

Venezuela has the world’s largest proven crude oil reserves — meaning they’re economical to tap — about 303 billion barrels, according to the U.S. Energy Information Administration.

But even with those massive reserves, Venezuela has been producing less than 1% of the world’s crude oil supply. Production has steadily declined from the 3.5 million barrels per day pumped in 1999 to just over 1 million barrels per day now.

Currently, Chevron’s operations in Venezuela employ about 3,000 people and produce between 250,000 and 300,000 barrels of oil per day, according to published reports.

That’s less than 10% of the roughly 3 million barrels the company produces from holdings scattered across the globe, from the Gulf of Mexico to Kazakhstan and Australia.

But some analysts are optimistic that Venezuela could double or triple its current output relatively quickly — which could lead to a windfall for Chevron.

Advertisement

The Associated Press contributed to this report.

Continue Reading

Business

‘Stranger Things’ finale turns box office downside up pulling in an estimated $25 million

Published

on

‘Stranger Things’ finale turns box office downside up pulling in an estimated  million

The finale of Netflix’s blockbuster series “Stranger Things” gave movie theaters a much needed jolt, generating an estimated $20 to $25 million at the box office, according to multiple reports.

Matt and Ross Duffer’s supernatural thriller debuted simultaneously on the streaming platform and some 600 cinemas on New Year’s Eve and held encore showings all through New Year’s Day.

Owing to the cast’s contractual terms for residuals, theaters could not charge for tickets. Instead, fans reserved seats for performances directly from theaters, paying for mandatory food and beverage vouchers. AMC and Cinemark Theatres charged $20 for the concession vouchers while Regal Cinemas charged $11 — in homage to the show’s lead character, Eleven, played by Millie Bobby Brown.

AMC Theatres, the world’s largest theater chain, played the finale at 231 of its theaters across the U.S. — which accounted for one-third of all theaters that held screenings over the holiday.

The chain said that more than 753,000 viewers attended a performance at one of its cinemas over two days, bringing in more than $15 million.

Advertisement

Expectations for the theater showing was high.

“Our year ends on a high: Netflix’s Strangers Things series finale to show in many AMC theatres this week. Two days only New Year’s Eve and Jan 1.,” tweeted AMC’s CEO Adam Aron on Dec. 30. “Theatres are packed. Many sellouts but seats still available. How many Stranger Things tickets do you think AMC will sell?”

It was a rare win for the lagging domestic box office.

In 2025, revenue in the U.S. and Canada was expected to reach $8.87 billion, which was marginally better than 2024 and only 20% more than pre-pandemic levels, according to movie data firm Comscore.

With few exceptions, moviegoers have stayed home. As of Dec. 25., only an estimated 760 million tickets were sold, according to media and entertainment data firm EntTelligence, compared with 2024, during which total ticket sales exceeded 800 million.

Advertisement
Continue Reading
Advertisement

Trending