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Boston traffic impacting Duck Boat, trolley tours “it’s the perfect storm”

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Boston traffic impacting Duck Boat, trolley tours “it’s the perfect storm”


BOSTON – A trip on a Duck Boat or trolley has become a staple activity for tourists in the city, however lately, traffic backups have been creating delays in city tours, and leaving guides with little stories left to tell.

Bike lanes, scooters causing delays

“It’s the perfect storm of many things going on in the city. We have new bike lanes, new bus lanes, which create some confusion and adjustments,” said Cindy Brown, CEO of Boston Duck Tours. “We have scooters going around which block the box, and can cause blocks and blocks of delays.”

Boston Duck Tours has seen a spike in people being late or missing tours because of traffic and parking issues for people getting to their services. Those who do get on, may be on for two hours instead of 80 minutes.

Boston Duck Boat
Boston Duck Boat Tour

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“Sometimes guests miss exciting areas of the city because we have to do work-arounds for traffic,” Brown said. “We built in some cushions on certain days with rush hour. We have extra ducks we keep throughout the day for a pinch.”

At times, they have to shorten parts of the tour, be it on the road or in the water, so they can make up for the time lags. Brown said the tours that approach two hours can be difficult for some riders because there are no bathrooms onboard.

“The planning makes sense. Bus lanes are great and bike lanes are great. The planning looks great on paper, but if the enforcement isn’t there it isn’t going to work,” Brown said. “If you have a road with two lanes, and one double-parker, all of a sudden Boylston Street is one lane. You can imagine how that backs up through Back Bay and beyond.”

Worse than during the Big Dig?

Old Town Trolley has drivers on routes for as long as three hours. Their service allows riders to get on and off and spots. 

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Typically a trolley arrives every 15 minutes, but delays can have them showing up 30 to 40 minutes behind. Some of their drivers have told the company that the traffic is worse than before or during the Big Dig.

“They aren’t going to get off the trolley to have lunch at Newbury Street because they don’t know when the next trolley will get them,” said Old Town Trolley General Manager Tim Carr. “Some of these are baptism by fire. How many stories can you get through on four light cycles in Copley Square?”

City traffic solutions 

Carr said the city has been working with tour companies on possible solutions.

A statement from the Streets Department said: “The Streets Cabinet aims to design roadways that balance safe use by all modes. Part of safe design includes clearly defining and separating spaces for the most vulnerable users. The rise of all types of delivery, and a shift in commuting patterns, have changed traffic in Boston. Our engineers evaluate all bike safety projects to confirm that the new street configurations will support known traffic volumes and sizes of vehicles such as emergency vehicles, buses, or trolleys. Our overarching goal is to build streets where all users– pedestrians, drivers, bicyclists, and transit riders– can reach their destinations safely and reliably.”

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MBTA, state transportation chief apologizes for ‘insensitive’ employee hair-pulling incident

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MBTA, state transportation chief apologizes for ‘insensitive’ employee hair-pulling incident


Gov. Maura Healey’s Transportation Secretary and MBTA General Manager Phillip Eng said he has apologized “fully” to the subordinate T employee he’s been accused of pulling the hair of at a work dinner two years ago.

Eng has come under fire for the late 2024 incident this week and admits that it was a “mistake” that has forced him to reflect upon his actions.

“My goal is always to lead with respect and inclusivity,” Eng said in a statement. “I know that this was a mistake, and I own that. I have apologized to this employee fully and have reflected on my actions.

“I am committed to learning from this experience and upholding the highest standards of professionalism in all my interactions as secretary and general manager,” Eng added.

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The MBTA said the incident, first reported by Contrarian Boston, occurred in November 2024 at a restaurant where T employees and their spouses were having a team dinner.

WCVB-TV reported that the MBTA employee has told people the interaction with Eng was not welcome and highly inappropriate.

The station described Eng as being accused of committing the hair-pulling faux pas while saying good-bye to the T employee after a work function at a brewery.

The MBTA confirmed that an “insensitive” interaction occurred between Eng and an employee, but downplayed the incident as occurring in the context of a larger conversation about hair from earlier in the evening that included multiple people.

Eng was poking fun at his own baldness when the alleged interaction occurred, according to the MBTA.

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“The MBTA is committed to fostering a respectful, inclusive workplace environment,” MBTA spokesperson Joe Pesaturo said in a statement. “Leadership plays a critical role in that. Two years ago, General Manager Eng had an insensitive interaction with one of his direct reports. He subsequently apologized directly to this employee.

“Any claims of harassment, discrimination or retaliatory behavior are completely without merit,” Pesaturo added.

Sources have told WCVB-TV that the T employee is involved in negotiations to leave their job with the agency.

Eng is the state’s top transportation official. Healey appointed him as general manager of the MBTA in 2023, and interim transportation secretary in late 2025.

He was paid $509,114 last year, which includes a $30,000 retention payment he is eligible for each year he remains with the T, per his contract and state payroll records. He does not get additional pay for working dual roles in Massachusetts, but continues to take in a roughly $185,000 pension from New York.

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Eng, former president of the Metropolitan Transportation Authority’s Long Island Rail Road, came out of retirement to work for the MBTA, but remains retired with the New York State and Local Employees’ Retirement System, which is paying him a gross monthly pension of $15,357.39, according to the New York State Comptroller’s office.



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Boston is opening outdoor drinking areas during the World Cup. Here’s how it works.

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Boston is opening outdoor drinking areas during the World Cup. Here’s how it works.


Boston is allowing outdoor drinking in two neighborhoods this summer while the city welcomes a wave of international visitors during the World Cup, Mayor Michelle Wu announced.

The social districts opened Friday and will run through July 31.  

Boston public drinking zones

Patrons will be allowed to consume alcoholic beverages outdoors within designated areas at Union and Marshall streets in Downtown Boston’s Block Historic District, as well as on Temple Place in Downtown Crossing.

According to the city, the initiative along with the decision to extend last call until 3 a.m. for the World Cup “is creating vibrancy for patrons and expanding opportunities for Boston businesses during one of the region’s busiest summers in recent years.”

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“As Boston welcomes people from around the world to gather and enjoy our city this summer, these new social districts will create even more opportunities to build community and have fun responsibly,” Wu said in a statement. “These districts help us open our streets in a safe environment for residents and visitors to enjoy themselves, ‘sip and stroll,’ and make lasting memories in our beautiful city.”

Last week, Gov. Maura Healey signed a new law that allowed for cities and towns to create designated areas for public drinking.

How drinking zones work

In order to participate, businesses within the designated zones must file a one-day amendment application with the Boston Licensing Board that states they wish to be included in the districts.  

Businesses cannot sell alcohol for public consumption until they receive approval from the Licensing Board.

Hours for the Union-Marshall Street Social District will be 9 a.m. to midnight Monday through Saturday and 10 a.m. to 9 p.m. on Sunday. The Temple Place Social District will be open from 9 a.m. to 11 p.m. Monday through Saturday and 10 a.m. to 9 p.m. on Sunday.

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Drinks sold for public consumption will be in clear plastic containers with a sticker or other label that shows where they were sold. Businesses cannot sell more than one 16-ounce alcoholic beverage for public consumption per customer in a single transaction.

Outside alcohol cannot be brought into businesses.

“We are grateful for this opportunity to activate our downtown, support businesses, and create a welcoming, relaxed atmosphere in two of Boston’s entertainment districts,” Corean Reynolds, director of nightlife economy, said in a statement. “Both residents and tourists can benefit from these Social Districts. After the summer, we look forward to continuing our work creating a nightlife infrastructure that works for everyone.”



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Giannis to Boston is a possibility. Should the Knicks be worried?

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Giannis to Boston is a possibility. Should the Knicks be worried?


According to ESPN, Boston has emerged as a leading destination in the Giannis Antetokounmpo sweepstakes. No deal is on the table (that we know of), but the mere possibility might raise a few concerns.

Concern numero uno is obvious. Giannis is one of the handful of players capable of altering the championship picture by himself. Pairing him with Jayson Tatum would create an impressive combination of size, athleticism, versatility, and star power. The question is whether Brad Stevens and the Celtics can actually pull it off without creating a new set of problems for themselves.

Boston’s path to Giannis is narrower than it first appears. The Celtics would almost certainly need to move Jaylen Brown, either directly to Milwaukee or through a third team. Reports indicate Brown has little interest in joining the Bucks (in paraphrase: “Milwaukee?! Yuck!”), which complicates matters further. We start moving from a blockbuster trade to a three-team puzzle involving contracts, draft compensation, and competing agendas.

Even if Boston finds a way through that maze, there’s no guarantee the resulting team will succeed.

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Giannis may be a better asset than Brown, but championships are not won by comparing players one-for-one. They’re won by building complete teams (case in point: YOUR WORLD CHAMPION NEW YORK KNICKERBOCKERS ).

Brown averaged more than 28 points per game last season while defending multiple positions. He can create his own offense, punish smaller defenders, and absorb primary scoring responsibilities when Tatum is unavailable (as Tatum was for most of last season, recovering from a torn Achilles). Replacing him with Giannis raises Boston’s ceiling, perhaps, but also changes the structure of the roster.

The Celtics have spent years building an ecosystem around two star wings. Remove one and the supporting cast suddenly becomes more important, which means Stevens would have many more decisions to make before the start of training camp.

What catches me up is, if the Bucks believed that Giannis has more great years ahead of him, would they so quickly offload him to a conference rival? Might he actually be a distressed asset?

Giannis will turn 32 this season. He has generally been durable over his career but has dealt with increasing lower-body issues (especially calves and knees) in recent years, leading to more missed time. To wit:

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• 2022–23: 63 GP / 19 missed

• 2023–24: 73 GP / 9 missed

• 2024–25: 67 GP / 15 missed

• 2025–26: 36 GP / 46 missed

Wouldn’t that just be the worst if the Celts parted with Brown to get him, and then Giannis missed extended time due to injury? Like, the absolute worst? (Insert diabolical laughter.)

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A healthy Tatum-Giannis pairing would present unique challenges for New York. The Knicks would need to defend relentless downhill pressure while also containing one of the league’s best bucket creators. But, given their depth, New York may be better equipped than most teams to handle it.

So if the Celtics’ pursuit of Giannis causes an initial flutter of worry, you can let that just drift on by. The scenario only noses toward Red Alert if Boston nabs him while somehow also acquiring a guard who makes up for what they’d lose with Brown’s departure.

But wait! This just in: Chris Haynes has pushed back on the idea that a Giannis Antetokounmpo-to-Boston deal is close. He writes that Boston does not appear to be a promising destination and suggested the situation could extend into July. Additionally, Marc Stein reported that the Celtics are frustrated by speculation involving Jaylen Brown, while Brian Windhorst said Brown has not been formally offered in a trade. So, to quote the great William Goldman (also a Knicks fan), “Nobody knows anything.”

It’s worth noting that the Miami Heat are also reportedly in the mix. We’ve heard that the lack of income tax is alluring to the Greek Freak. Plus Florida offers sunny, warm weather, which is not a defining feature of Wisconsin. In the end, though, joining Boston would allow Giannis to keep all his favorite green-themed items in his wardrobe, and shouldn’t looking good be a priority, too?



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